user
Bath & Body Works
2100 Hamilton Pl Blvd, Chattanooga, TN 37421, United States
Appearance
Bath & Body Works
Comments
Am
Review №1

Very friendly customer service and extremely helpful! The 3 wick candles and wallflower plugs make your whole house smell wonderful!

Ab
Review №2

Been my first time to purchased something for my mother and she love it Alot. She went happy with her body mist perfumes

Cr
Review №3

Smells amazing in the store. It is a little pricey, but they have sales all the time. I love all their seasonal fragrances. The body wash lasts forever!

El
Review №4

I was extremely impressed with their customer service! All employees that I spoke with seemed genuinely interested in talking with and helping me. So friendly, made me and my daughter very comfortable. I really appreciated that an employee saw the checkout line was getting long and offered to ring up anyone that was paying with a card. Definitely need more stores that teach employees this kind of customer service.

St
Review №5

My wife loves the smell and fragrance of this place! I love the fact that you dont have to wear a mask when you walk into their store! That makes it feel very welcoming and comfortable to me. If everyone was wearing a mask, Id be scared to go in (thinking everyone must be contagious or have the flu).

Dm
Review №6

Love, love, love Candle Day! The workers were so helpful and they had every cash register open. Great experience. Be warned, we got there early. Lol

De
Review №7

I totally love there strawberry pound cake body lotion/creams. I love there Champagne Toast body lotion/ creams. I love there Daydream body lotion and creams!!! If they ever stop selling there Three, They will lose my business!!!

Be
Review №8

Always a great deal. Love all the great smells. I always buy more than I need. Lol but the employee are always so nice to me. Very helpful. Katherine help me and really helped me find a sentence that was close to what I used that had been discontinued ( beautiful Day)

Jo
Review №9

Nice place. Nice employees

As
Review №10

The service was awesome. I felt so welcomed. I was able to get what I needed in no time thanks to the wonderful staff at this location.

Be
Review №11

I absolutely love this place!! The staff was very attentive. Even went in the stock room to find a specific body spray!! I was even showed around there new candle store connected to it!! I cant wait to get that new store I think was called barn works in our area. So excited!!!!

Th
Review №12

Great customer service! Employees are very courteous and helpful.

Ta
Review №13

The best place to shop in the mall everyone is so friendly and helpful I couldn’t figure what to get my mother for Mother’s Day so one of the sweet young lady help me put together a big basket 🧺 of stuff my mother really love ❤️ she was so happy about her gift 🎁 thanks bath and body

Ja
Review №14

Customer service was amazing!!! Katelyn was phenomenal she made sure we had a bag big enough for my 40 wallflowers!!She even recommended several new scents!!!

Ca
Review №15

Always smells great! Love the choices and such a friendly staff! Definitely recommend!

Li
Review №16

Really good customer service.

tr
Review №17

Love all the new smells and good customer service

ch
Review №18

As always, store was spotless and smelled AMAZING. I really liked the White Barn side of the store!

Mr
Review №19

Very good customer service! Pleasant team, helpful with our purchases.

sa
Review №20

I love going in this store! They always have a good sale going on!!!

Ro
Review №21

Pretty sure the female customer at the first register was being difficult with the cashiers asking for other bags and bigger bags and having multiple requests, but it looks really bad that the other three cashiers behind the counter was laughing and making fun of her and not giving their attention to the other customers that was trying to pay for their items and leave.

Je
Review №22

The woman who helped us was very friendly and they had a great sale going on. I got something for me and my significant other, everyone left happy.

Co
Review №23

Smells great. Washed my hands 10/10 would smell again

Ky
Review №24

Love the strawberry pound cake and at the beach, Champagne Toast, pretty as a peach my favorite ones!!!

Li
Review №25

Always wonderful gifts for yourself or friends. Especially to smell nice. ❤️

Ma
Review №26

Had an issue with the transaction but after several people tried they finally were able to resolve the problem

Li
Review №27

The last Semi annual sales they have had has really not made me go in as much due to selection and % off unlike previous years.

Ju
Review №28

Wife loves this place. Employees are always great.

Ji
Review №29

Very friendly and knowledgeable staff. I Great service.

Da
Review №30

Best place to get some hygienic products and lotion and car scents. It’s called a bath and body for a reason

Ma
Review №31

It smells nice in there.

As
Review №32

Dont like how sales are confusing in that store

Di
Review №33

Nice helpful staff, and the best selection of candles on the planet!!

Ra
Review №34

Julie at the bath and body works in the Hamilton Place mall was super helpful! She was super sweet and helped me pick out the perfect gift. The rest of the staff was super nice too, but Julie was the mvp!

De
Review №35

The sales associates were so knowledgeable, polite, and extremely helpful. I had such a great time. Will definitely visit more. Love the products!!!

Me
Review №36

Love the shop, everyone is helpful.

Je
Review №37

The lady on the sales floor was super sweet. The male manager that rang me up opened a lane so I didnt have to wait but he didnt say anything except my total.

Sh
Review №38

Love love love Bath& BodyWorks!🧡

Da
Review №39

My wife loved all that I got her for Christmas. The staff was friendly and very helpful.

Ch
Review №40

Always love Bath & Body Works. They always have deals and fragrances for all.

Br
Review №41

I like how bright and cheerful the store is. Allie was such a sweetheart. They didnt have what I wanted but she really went above and beyond trying to make sure they didnt have it before I left. It is a bit pricey but their stuff is good quality. The store is very clean and the staff is very helpful but not pushy, which I like a lot. I dont want to feel pressured into a sale. I love they let you test products before buying stuff. Definitely recommend this store.

Am
Review №42

Very nice staff. Fun smells. Body wash, lotion, soap

Gi
Review №43

Never a lack of helpful and knowledgeable associates in this beautifully organized store.

ty
Review №44

Really great place to get since at !!

Va
Review №45

Hand soap on sale!!

St
Review №46

Always great here!

Al
Review №47

The workers are really sweet and they will help you find whatever youre looking for

Am
Review №48

Love their stuff. Id give it 5 stars if some stuff wasnt overpriced so but they have good coupons.

Rh
Review №49

Cant wait to try out my candle

Da
Review №50

The wifes fave store

li
Review №51

Was way crowded due to holidays but gave it a five cause I love this shop.

Kr
Review №52

I absolutely love yall lotion it really smells wonderful

Da
Review №53

Took my Daughter shopping for a few items for her Birthday.

Sa
Review №54

Very good deals

Jo
Review №55

Nice products

So
Review №56

I love this store! Shout out to the store manager Zach for making this a great shopping experience!

de
Review №57

Very pleasant staff

Sh
Review №58

Although it was extremely overcrowded, this is the best place for all your body lotions and creams. And the candles are AMAZING!

To
Review №59

Great deals on holiday scents right now.

Al
Review №60

The best smelling stuff ever. I have always loved the lotions and this year I branched out and got a wall flower and some hand soap and both are incredible. The wallflowers keep my room smelling great longer than an air wick wall plug in. The soaps are very soft and smell great. Plan on using only bath and body works hand soap from now on.

Se
Review №61

Very friendly and helpful staff

Da
Review №62

Very nice and not too pricey, the employees are super sweet and polite and helpful. I will be back.

Ci
Review №63

Love Bath & Body Works! Fantastic Hand Sanitizer and so many other great smelling products!

Ch
Review №64

Its a cool place to go if u wont stuff that smells good

Ro
Review №65

Cant beat them ...

Ro
Review №66

Great products for men and women.

Te
Review №67

Very upset. Online deals are sold out. I know they cant help COVID but the store and online sales should be better prepared! Like they didnt know everyone wouldnt want to get 24.95 candles for $9.95!

Ro
Review №68

Always receive great service. The staff are always ready to help. They have discontinued a lot of scents I used to like, but its not any of the stores fault... just a lot of my faves are discontinued, but Im trying to move on and find similar scents in the body washes and sprays.

Rh
Review №69

Warm vanilla sugar

Re
Review №70

When I was at Hamilton place Mall the other day, I stopped by bath & body works. Everyday, sometimes twice a day for a week straight, I got a email from them. The emails said that they were running a sale for Valentines day when I walked in the store, I asked one of the ladies working there if they was still having the $10 off of 30 deal, she said that they was, she also told me that they were having a nother deal, buy 3 get 2 free. When I got my items and made it to the register, the woman working the checkout tried to argue with me about the price. She tried to charge me 46$, I mentioned the emails and what the woman upfront told me, she claimed that she had not heard anything about that. I had to take out my phone and pull up my emails. Working there how could she not know about their Valentine sale? They had been running that sell all week long, she knew.I dont know the womans name, she is a older woman with a raspy voice, and a attitude.

ma
Review №71

Very good customer service

Li
Review №72

Found inside Hamilton Place Mall, it’s pretty easy to get to if you don’t mind the surrounding draw of shopping temptation. It is connected to White Barn. They are always friendly there, and the store smells good; however, the store usually smells better than the actual scents being sold (no offense B&BW). Check out online deals before you go—hand soaps are sometimes sold for $2.95 each or 6 for $18—great gifts to stock up on.

Ke
Review №73

It always smells so good in this place. But I have been told to check online first because they hold different sales. You can get more products for less a lot of time and it is free shipping. I think this one is a must. However, service and friendliness with there willingness to help us a great asset to the store.

Ti
Review №74

Friendly staff.

Ke
Review №75

LOTS of inventory and plenty of helpful staff.

Ma
Review №76

OUTSTANDING LADIES WORKING TODAY. THE STORE WAS A MAD HOUSE BUT THOSE YOUNG LADIES HANDLE THEMSELVES WITH SO MUCH GRACE FROM THE MANAGER TOO THE CASHIERS YOU DIDNT SEE A MAD FACE IN THE STORE THEY WERE HAPPY TOO HELP ALL OF US FIND WHATEVER THEY THOUGHT THEY COULD I DONT KNOW HOW YOU REWARD THEM BUT YOU SHOULD GIVE THEM A VERY NICE CHRISTMAS.BONUS TREAT THEM TOO A VERY NICE LUNCH OR DINNER YOU SHOULD BE VERY PROUD OF EVERYONE WORKING TODAY PLEASE SHOW THEM SOME APPRECIATION THEY REALLY DESERVE IT AND IAM SORRY THERE WAS ONE YOUNG MAN WORKING AS WELL HE KEEP THE LINES FLOWING HOLDING UP HIS BLUE SIGN JUST A LITTLE KINDNESS GOES A LONG WAY I SPENT 100$ TODAY AND I LOVE EVERYTHING I HAVE HAPPY HOLIDAYS MRS.BUMPASSI SHOPPED AT THE Hamilton PLACE MALL TODAY

An
Review №77

Clean the employees are so nice

ja
Review №78

Great candles

Ki
Review №79

Very good

Je
Review №80

Great customer service great products

Ta
Review №81

Great place to shop

Re
Review №82

I love how helpful they are and always have such great deals. The line may be long but they move you through quick!

Pa
Review №83

Great place

Am
Review №84

Excellent customer service. Too many great smelling fragrances to choose from. Love the sales and the merchandise make great gifts.

Ka
Review №85

Super friendly staff. Lots of great scents. Different products every time we visit. Seems like there’s always a sale going on. Highly recommended.

Be
Review №86

I love Bath & Body Works!

Ti
Review №87

The sales associates are always smiling and helpful, I love coming here because I never see a grumpy sales person. Okay, in truth, I also love the amazing products, each in a variety of scents. B&BW is my fave store in the mall.

K
Review №88

Madyson is awesome! She helped me pick out items for my mom and was super sweet! Ill definitely be back.

Ja
Review №89

This place is incredible. One of the best BBW locations. Thank you so much to Deana there for all the help.

St
Review №90

My visit here was just okay. The atmosphere was dull, it could use some light, music, Coco. Friendly staff though

Ma
Review №91

Had everything I needed

Ja
Review №92

I love to go here

Ju
Review №93

I love going there find what I need.

Ar
Review №94

I have worked in retail and currently work in hospitality so I pride myself on not being an annoying customer. But yesterday I became one. I live 45+ minutes from the nearest mall and work 20 minutes from one. So I try to take a trip once a month to Hamilton Place and buy everything I need. I entered the store 10 minutes before the mall closed, and picked everything I needed and was going to check out and leave.However it took a little longer than expected. Kallie did not rush us and even suggested products and helped us, even though it was probably time for her to leave. Nolan was so sweet while he rang all of our stuff up. You would have never known the store was about to close. However after ringing up almost $200 worth of products I discover I left my card at home. Nolan, while still being very sweet, tried everything he could to help me purchase my items. I eventually gave up, and let him know that I would just return tomorrow during my lunch break. Nolan helped me take pictures of my items so Id know exactly what I picked out and be able to grab them when I returned. Kaylee was also there, and let me know that she would be there to help me the next day when I returned. When I returned Kaylee (who had just gotten off the phone speaking so sweetly with a customer who had to have chemo) remembered me and once again rang up all my items. I loved that she remembered me and took care of me the next day also. I have never had an experience like this and hope Kallie,Nolan, and Kaylee all get recognized for the amazing customer service they showed at the end of their shifts.Regards,

AN
Review №95

Its a little pricey but if you go when there a sale u save ALOT. but I love it amazing!!

Bi
Review №96

Wonderful place

st
Review №97

Always a good experience here, Patrice and Emily were awesome at helping me carry out the wifes orders...

El
Review №98

Great deals and great people.

Ba
Review №99

I really like the store The people there are always ready and willing to help you

Ju
Review №100

Cannot go wrong going there. Nice helpful and accomodating.

Information
20 Photos
100 Comments
4.6 Rating
  • Address:2100 Hamilton Pl Blvd, Chattanooga, TN 37421, United States
  • Site:https://bathandbodyworks.com/?cm_mmc=local_BBW01868
  • Phone:+1 423-553-6992
Categories
  • Beauty supply store
  • Candle store
  • Cosmetics store
  • Gift basket store
  • Perfume store
Working hours
  • Monday:11AM–8PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:12–6PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations