I don’t know if my experience with this dealership could have been ANY worse!! I bought a 2019 Ford Edge.The following day the wiper blades were dry rotted and came off in some of the worst rain we had this year. I had them replaced . Went to dealership following that to finish paying them the other $ 15,000 they said I owed after telling me I had been approved for that amount exact amount through one of the lenders. Now, mind you I had already given them $25,000 out of my pocket! It was of No concern to them or the finance Supervisor who assured me I had been approved . He was extremely rude and pompous. . The sales guy was able to take advantage of me and did so from the beginning. They lied to me and the whole deal was inappropriate. They should have done what most honest and descent people would do. Have a whole different deal after all I was the one buying the car.! And a month or so later they are asking me to pay for a warranty that doesn’t exist. If it did why did I pay 40,000$ and couldn’t even get the wipers looked at by there customer care team. What a joke!! I was easy prey.

We had a WONDERFUL experience buying our new Ford F-150 and would highly recommend this dealership! John And Joey were excellent to work with and the whole process was very easy! One of the best car buying experiences we have ever had!

Chris Yancey and Jamie Parks were great to work with. Love my car and the customer service that was provided to us. We will definitely be calling on Chris for future purchases.

My buying experience at Mountain View Ford/Lincoln was second to none. Chris made the purchase effortless and turned what normally is a stressful event into a pleasure. It didnt hurt that hes a retired military guy...a true Patriot...!!

Never shop at this dealership! My wife and I bought a “brand new car”, but it was wrecked. They lied to me about this escape being wrecked, and it is highly illegal to sell a car as new without notice to the buyer over a certain amount. They did fix the car, but that is not the point. You can still tell that the car has had some damage as the passenger side pillar is still not center. It is bad when the regional manager of ford customer care said “we denied the fix for a factory defect and you should take the dealership to court”. This is just a warning for anyone that is looking at this dealer.

I went there to see how much they would give me for my F150 since car prices have gone up, but they said that they couldnt give me a price unless I wanted to sale or trade in my F150 to them because I could use that price to use at another place or dealership to my advantage. But I did buy my F150 from here and they only had about 10 new trucks there on the lot and not that many used ones either because of the pandemic and the chip shortage. When I got there, there was about 5 car sales men sitting outside under a tent playing on their phones without any people to sale trucks to.

Wish that I could give a good review but the truth Im is that this company does not stand behind what they sale and your gonna have to argue with them to get them to do anything and that’s a maybe at best. Run! Find another place to buy a car or you will regret it on the back end. Once they get your money it’s a fight from then on. Really shady business for such a large company. I guess when you get so much money you can just run over the little guy free you use them fund your dealership.

Hands down the best dealership experience ever. We made the switch from another dealership in town to MV and the process went fast and smooth. They took such good care of us and made the whole experience enjoyable. You can tell this is truly a family run dealership, because when employees are happy and taken care it shows through in their work. Everyone we encountered from reception to ownership was friendly, reliable and honest. Big shout out to Logan for getting the process started, Tamara for making financing a breeze and Josh Newman for being incredibly knowledgeable and fun to work with. Josh will shoot you straight, theres no sales pitch here, just facts and making sure its a good fit!

Chris was very helpful and knowledgeable wasn’t pushy at all. Sat down with me and got to know me I felt very comfortable there.. Chris went over the car with me it was everything I was looking for. We agreed on price and payment with no problem at all. The whole experience was excellent helpful knowledgeable and friendly felt like family.— Christopher from Chattanooga TN

Chris Yancey is simply one of the best! This will be my third sale with him. Chris always treats you with respect, honesty and integrity. You tell him what you want for a payment and he will do his best to get you where you need to be. Chris is not pushy or impatient. His knowledge of the vehicle is incredible. He really knows his stuff! I went into the dealership thinking that I wanted something different. Chris knows me well enough to know that I would not have been happy with the vehicle I was originally looking at. He suggested I just take a look at a beautiful 2020 Mustang. It is absolutely my dream car. Beautiful, fast and a convertible! I will continue to recommend Mountain View Ford Lincoln to all of my friends. They are the upmost professionals. They will make sure you are happy with your interaction with them. They will do their best to find you what you were looking for. We are very fortunate to have a great dealership like this in the Chattanooga area.

All the sales people we really nice and helpful. Amber is awesome..

Contacted the dealership about a car I found on CarGurus. I was put in touch with Josh Newman. He was super helpful & understood I needed to do most of it over the phone & email because I live in Florida. When I got there, the process was super easy & quick.

Good employees and their services are good. You get quality service and friendly employees. Just a great place to go for a truck or car .

Chris was awesome... and his product knowledge is top notch! We really appreciated all of his help before during and after the sale. Great all around experience! We had a lot of questions and Chris knew the answers! Chris also helped us to customize all the bells and whistles before we left. From beginning to end, it was a great experience. We left with exactly what we wanted and the exact terms we needed. I would definitely recommend this dealership!

I absolutely recommend this place to anyone who is having issues getting financed because of credit. We came in after looking for days, we had very low credit scores (Under 500) and they got us into a vehicle that day! John Green is amazing, super sweet and nice! He did an amazing job making us feel like we actually had a chance in getting a car. Craig Beckler was super nice, and was fast with the paper work! They got my husband and I into a really nice 2007 Honda Odyssey when we doubted theyd be able to do anything. 10/10 recommend!

Chris was able to help when other dealerships wouldnt even try. He made the process easy and simple. Needed a 2nd car for the family and that had more room.— Luna from Chattanooga Tn

Great job done by Josh Newman, as well Mr Rose in finance. Both very knowledgeable and patient, not at all pushy. Thanks guys

I had the pleasure to work with Josh over at Mtn view Ford on purchasing a brand new vehicle and I can say that he was very professional and made my experience on buying a new car very easy. I highly recommend this dealership and my salesperson Josh.

I am on my 3rd new vehicle from this dealership and I’ve never been more disappointed in the lack of customer service. If you’re someone who values your money and investments, I would suggest finding a dealer who stands behind their product instead of brushing you off when your “less than one month old $70k truck” has MULTIPLE issues!

I had to take my car here and get my oil changed and tires checked under warranty. They were not holding air. Well, it took 3 days just to get my car back and the tires didn’t even get fixed. They didn’t even air it up and the papers said the work had been done I left and immediately had to come back and have them put air in my tires. The man who put air in my tires was super nice! I took it to a 10 minute express oil right on gunbarrel rd. And apparently I had 2 nails in both tires! Unacceptable!

Chris was awesome... and his product knowledge is top notch! We really appreciated all of his help before during and after the sale. Great all around experience! We had a lot of questions and Chris knew the answers! Chris also helped us to customize all the bells and whistles before we left. From beginning to end, it was a great experience. We left with exactly what we wanted and the exact terms we needed. I would definitely recommend this dealership!— Robin and Joe from Soddy Daisy TN

Salesperson was very friendly but the car I test drove smelled like cat urine. I recommend they hire better help in the detailing dept. I ended up buying a car elsewhere.

By far, the EASIEST car buying experience! Special thank you to Josh, Chad, Logan, and Tamara for making this process so easy!

Damaged my Lincoln! Dont bother taking a car here! Had my veh towed here with a broken window. No calls returned to the insurance agent and window was covered with an office weight plastic bag tucked into the already broken window. AFTER A MONTH.... (and almost 4 inches of rain and hot sun) our leather seat was ruined! Mountain View has no concern for the vehicles in their care. Problems were continually blamed on an employee which had left. Cmon guys! you dont deserve to be representing Lincoln!

Had oil 🛢 changed in my truck great 👍 service

I had a recall on my edge. The service employee was friendly and answered all my questions clearly. Nice waiting area.

These guys go above and beyond to help you! Very polite and helpful. A big Thank You personally to Shaun Wooten. It was pleasure working with you today!

Greg made sure that i got into the car i wanted. Great customer service.

It was ok they didnt have many cars on the lot to pick from. But the salesman was very nice and up front about what they had in stock.

Where do I begin. The quality of service at this dealership is a joke all the way around!! Day one we went to look for my wife a new truck we found the one she loved. Waited on the car lot for approximately 30 minutes and no one came to talk to us the entire time. I even saw 3 salesmen come and go and offer no help. Day two we came back to look at the same truck, no one new the truck was missing for four hours until we showed up. 9 hours later my wife finally got to test drive the truck she was looking at. That was when the guy brought it back. After sometime in the lobby on day two a salesman walked in saying it smells like money in here. No situational awareness to customers in the lobby. After sometime we finally bought the truck 5 weeks after buying the truck we finally got the paperwork for it. To top it off the trade in we brought to them, we got a phone call last night after Bradley county sheriffs department have been sitting watching it at a gas station for 3 days asking us if the truck was stolen. This place is a joke very unprofessional no one knows what is going on. This is the worst service I have ever gotten from a dealership. To make matters worse my wife was prior enlisted and I am still currently active duty military. I am furious with the lack of care this dealership has. Oh and by the way this is day 4 of the truck being off the lot and their website still shows our old truck as listed and for sale. I know things don’t get taken down over night but it’s quicker than 4 days. I wish I could give this place a negative 5 stars because everything is a joke.

John Gordon was absolutely amazing! I was upside down about 8k, wanted a truck with very specific features and he made it happen. Exceeded my expectations. My kids and dog are so happy!

Very shady business practice. Make sure you check your mileage on your car. The one I signed for 6 mi the one I drove off with and brought back had 2000 mi on it. Was called to come back and resign paperwork cause they realized they messed up. When I questioned it, was told he got me a service loaner to meet my payment I wanted. He never told us this. I asked for my car back and left that with canceled contract. Was very disappointed. WILL NEVER BUY FROM MTN VIEW FORD AGAIN.

Bought a car from Mtn. View (Ringgold) in early June with an extended warranty that would need to be serviced from a Ford Dealership. Mtn. View Ford is part of that group, so I took the car to them after the 30 days for the warranty to become active. Mtn. View didnt submit the warranty in a timely manner, so it wasnt active as planned. They kept the car for just under 1 week to diagnose the issue and assured me that they had what they needed to get the repair submitted for approval. I eventually got a call from Josh to schedule my appointment to bring the car back. Come to find out today, after a month and a half since the first visit, that they did not actually diagnose the issue and never filed anything with warranty for approval. So were still at square 1. I spoke to Todd, the service manager this morning and he wasnt willing to even work with me on the issue or take any actions to make this huge miss on Mtn. Views part right.Never ever go to Mtn. View Ford. This is not my first bad experience with these folks. They just dont seem to care for customers and it shows... big time.Make the drive to Ford of Dalton where they actually care for customers and have their act together!

The maintenance on the car was excellent. The service was horrible. I was told I needed an appointment to fix the water leaking through the dash in my 6 month old vehicle. So I returned at my appointment. I walked into the service desk area and 3 men at those desk without customers ignored my son and me. Didn’t say a word and walked past us a few times. One like me right at my face as he walked by. Finally after at least 5 minutes one man asked who was next when about 4 more customers walked in. He said the leak might take an overnight and he would let me know. I did not hear from anyone for 2 days so I called them. I told the lady that answered my complaints with how things had been handled and sh offered no apology and told me she would transfer me. It was a few minutes before my service tech got on the phone. He knew who was calling and I assume she had shared my comments. No apology from him. He said the man was looking at the leak and he would know more later. He called that afternoon and said it should be ready the next day. When I picked it up I still got no apology for no communication when they had my vehicle for 4 days. This could have been handled much better. I don’t think they looked for my leak until I called after they had the car for more than 48 hours.

Edward service advisor, rude never answers or returns calls. He’s apparently confused or a liar one day say one thing & the next another. Todd Landers the service manager lies is rude and extremely unprofessional I’m amazed that this man is the manager, but it also explains why his service advisors are rude & unprofessional. I highly advise if you want your vehicle fixed you take your vehicle to any other service department than here

Just recently bought a 2013 Ford Edge here. Great customer service. Have to give special thanks to Greg for really doing everything he could to help us and to craig as well, who is the finance manager. Will definitely be going back. Recommend seeing Greg at Mountain View Ford. Not pushy at all and will do everything he can to help you. Thanks again. And sorry for the late review.

Took my specialty Boss mustang in for an appraisal and to see if they were interested in making an offer on it. I arrived and literally only the receptionist was working. Waited almost 30 minutes for someone to help me. I asked if they need what the car was, because there are only 260 on the.in the world, so someone unfamiliar with the car wouldnt be able to accurately appraise it. He assured me it wasnt a problem and that they knew exactly what it was and could give me a fair price. They looked all over it, drove it, etc. Nothing wrong with the car at all and only 21,000 Miles. Came back with an offer of $27,000. Drove over to marshall mize and they offered me $35k, an hour later. Wrote the review because Vroom had offered me $37k and they hadnt even seen the car. I was very up front and specific about not wasting my time if they didnt know what it was. If you get an offer on your car there that you feel is low, go somewhere else because they are definitely low balling people on trades and buying.

I bought my Ford Escape from a used dealership. From the very beginning it gave me problems. I had it towed to the same dealership a couple of times and it was never properly fixed. This last time I had it looked at by Jose at MTN view Ford instead. I am so happy I did that! Jose is the bomb. He was up front and honest about everything. They were backed up and he told me it would be awhile before I could get it back so he gave me a courtesy car to use. I’m beyond pleased with my experience and will always go see him now!

Very very dissapointed with the treatment that i received from Shaun Wooten was very interested in purchasing a truck Shaun ran my credit was approved for vehicle and was working out payment plans and warranties just to be TEXTED back not even. A. Call to tell me they just sold the truck after already knowing that the deal was done just working out final details im praying to me being who i am did not play factor in this terrible decesion. Very bad business

Nice selection and freindly salesman Ean Valenzuela!

My wife and I had previously went to buy a used SUV. John the salesman was alright at first, but quickly became a little rude the more we saw wrong with the vehicle. We decided to take our business elsewhere. Fast forward four years and we were looking for a 2021 explorer. My wife wanted a limited since they have the second row captains seats. Of all the salesmen who comes to help us. We informed John another dealership had offered x amount for our trade and wanted x amount for theirs. He went to the finance office, and came back with their best offer. It was nothing close to the offer from the dealership in North Carolina. My wife pointed out that the internet price on their work sheet was different. John wanted to argue that we were looking at the wrong price. We decided to leave. He turned his screen around to show us the price. We showed him the price on Capitol ones site. He still wanted to argue. We had to demand for our car keys back. We left and went to Cleveland Ford. Got the same model, they price matched and gave us more for our trade. Today, six days later, my wife received a text message from John that said Are you still in the market for a new car, or are we being pests at this point. For employing this guy for at least four years, makes me very thankful we took our business elsewhere. It also says a lot about the dealership if this kind of behavior is acceptable, I find it hard to believe that we are the only ones to have this kind of experience from him.

Chris is always on top of things, 10 steps ahead. One best aspect is he listens, actually. He is determined to find and fit you to the optimal service no matter what. Ive bought 3 vehicles from Mtn View Ford. First one I got lucky and found Chris. The other two were repeats all due to Chriss talent, expertise, and consideration.I will be buying at least 1 more vehicle from him in the near future, and highly recommend him to everyone I talk too.Lastly, Chris is golden in the aspect of his faith; doubtless, and courageous in his faith and person. Truely an inspiration and positive motivation.Sincere gratefulness to Chris; and Mtn View Ford group providing world class service, reliability, and experience.. Found it, checked it, certified it, sold it.I trust Chris, plain and simple. Plus, Altima is a good product.Chris provided everything needed to support me while the car was being serviced for sale. Wait was 2 days; Chris provided abundant accommodations, communication, and was present through entire process. I expected nothing more, as he fills the bill consistently.. Smooth, accurate, timely..

I Have Several Different Opinions About My Recent Experience @ Mountain View Ford Chattanooga, Tennessee.-1- Actual Service for Car was Outstanding except for a little Grease on Passenger Dash.........-2- That was Pass Air Bag Recall Service.....-3- Come to find out theres a New Recall on Drivers Air Bag Now !! Which parts will have to be Ordered !! I Only Waited What ! 3-4 Years to Order Passenger AIR BAG....SO ANOTHER 3-4 YEARS ON FLYERS EACH MONTH FOR DRIVERS AIRBAG !!!!-4- Serpentine Belt & Transmission Fluid/Filter has been OK ! No Problems Yet.....-5- Problem With Mtn View Ford Providing Transportation to and from Home. No Problem getting Home with Shuttle, But Had to Pay Out $40 to get Ride back to Mtn View Ford to pick up my 2011 Fusion after I paid out close to $500 for Service. It should have been Free to have Car Delivered to me And I would have taken driver back if they did......Thats Why only 3 Stars !!!!!!!!

One of the friendliest places around!! Thats the good thing about this place. Greg and Tessa were great to deal with. Greg didnt seem very knowledgeable about the car I was purchasing and it felt like I had to ask specific questions to get the answers that I needed. He did the old four squares and let me talk to my manager routine. Its a gimmick and it really is an insult. He claimed that several other people were interested in this particular cat. It was a Flex and in fact, one of the worst selling vehicles in Fords lineup, so doubted the claims and chalked it up to marketing leverage. I didnt feel like negotiating with them because they wouldnt budge on the price and I had spent so much time at the dealership that I felt like I should just buy and be done with it, another classic tactic. I should have asked about the motor and wound up getting a naturally aspirated engine. Now, I know, thats my fault. But I feel like a salesperson should have some knowledge of the vehicle they are selling. Especially a hot commodity like the Ford Flex haha. Anyway, that was a disappointment when I found out. A trim piece was missing from the passenger door. I knowingly bought it, but you would think they would replace a 2 dollar part on a car they are selling. I have since replaced it and the cabin air filter that should have been replaced along with the engine air filter. I really dont have a lot of trust in their knowledge and expertise. What really sealed the deal was the four square negotiation.

We are a small local business. We were having a hard time finding a used work truck. To solve the problem we ordered a new truck. The week it was to be built the team at Mountain View called to give me some made up story...what I got is they only wanted to sell more expensive trucks. They cancelled our order. We will succeed despite fords efforts.

Our salesman, Andrew, was great. He was very professional and helpful. Made what could have been a stressful experience into a totally stress free experience. I highly recommend Andrew and Mountain View Ford.

This is our fourth new Ford vehicle with Mountain View Ford, Kenny Cone, sales representative. The sales team are friendly and knowledgeable and will go the extra mile to get you the vehicle that you want. We will definitely be back.

Chris Yancey promised us a 100,000 mile warranty and that the oil had been changed recently on the vehicle. Both were lies. Don’t go here, you have no idea what you’re actually getting. What a scam.

Update to previous comment. Mtn View is in transition and they already understood my concerns before I gave this feedback below. They are in the process of making many updates. After sending my initial review they reached out to me and wanted to talk and in my book that counts. Therefore, I am updating my service facility experience with 5 stars.On the Service Center downtown, the chairs in the customer waiting room are not comfortable after 10 minutes. The chairs in the kid’s area were more comfortable. TV was so high you get a crick in your neck. Why not put some art on the walls related to your business like exploded views of basic engines, carburetors, brake systems, and basically things that are serviced regularly or go wrong. Waiting room furnishings were worn and cloth chairs showed dust in between the wood arm and seat bottoms. I was a first-timer for MTN View service center so not entirely sure where everything was. People were nice.

Took my truck in for service and they sat on for a week and didn’t even look at it, what’s the point of a appointment if they aren’t going to do anything for a week .

The staff at Mtn View Ford Lincoln was extremely helpful. We got the Jeep we wanted and for a great price. Highly Recommend !

On March 11th 2021 I took my F150 in for service I got the works package I informed the service writer I was having some electrical problems he told me I had to make an appointment for it to be looked at so I made an appointment for 3/25/21. This morning I was told I would have to leave my vehicle and it would take a couple of days the reason this is bad customer service is that was never informed I would have to leave the vehicle nor did anyone at Ford take the time and look at this process where is the customer service so had to go rent a vehicle by trying to get my Ford F-150 repaired I have to come out of pocket so there isn’t any disruption in my household because of this I do want to thank Ford for one thing I know I’m customer nobody I was going to purchase a vehicle for my son from Ford but thanks for the bad customer service we won’t have to worry about that.

I love doing business with this place. They have good technicians and their salesmen are pretty stand-up guys (But dont let them talk you into an extended warranty)

Went down to Chattanooga, bought a nice, used car, paid cash, and we were outta there. No one was out of hand pushy or fake, and the price negotiation was quick and easy. I can dig this set up!

I took my 2011 ford fusion to this location for a recall on the passenger airbag. To do the job they had to remove the dashboard and replace some airbag components. Front desk service was good and they gave me a car to take home for the time my car was in the shop, which was great.The problem was when I received my car. The next day I noticed the seals around the doors were not installed properly; the air vent for the passenger seat was off; the center console was loose; the trim of the doors was not installed correctly; and last the trim for the A pillar was damaged (picture below).I am not happy with the job done in my car. And I find dishonest the technician that worked in my car didn’t report the broken trim. Hopefully parts behind the dashboard are installed correctly.I reported the broken trim and they offered to replace it. But I declined it.Front desk did a good job. The mechanics techs work is what in my situation was not good. After this experience I wont take my car to this dealer in future.

I had a smooth, easy experience buying a car here. Lawton was great to work with. Thanks for everything!

Had a great-safe truck buying experience at Mt. View Ford Truck Center, beginning with the online sales team onto our salesman Josh Newman and out the door with our finance manager. Truly a breath of fresh air after doing business with other local Ford stores.Thanks to everyone that made this an awesome day and being extra health cautious with the current situation.

Since I moved to this area, I have brought my Lincoln here twice. Both times I received stellar service! Highly recommend! Special shout out to Troy on the service team.

Great place to buy a new or used vehicle. Ron Elliot takes time to help you in every way he can. The entire staff is great to work with.

Chris was a pleasure to work with. I love my new Bronco sport.

Thet left my oil filter loose now i have oil all under my car and on my carport. Called them they said i would have to make an appointment! I dont know what it has done to my car, its been leaking sence the 10th, waiting to hear from them. Had to wait 3 months for apointment for an oil change? Really disappointed with Mountview FORD of chattanooga Tenn.....

Chris Yancey was very knowledgeable and professional. Straight shooter and very experienced. I appreciate the effort he and Mike Thornton went to take care of my problem. Very happy with new F150.. Chris explained features and options very well. Helped me get truck setup as well as phone paired to bluetooth. Chris has followed up to check on me to see if I have had any issues or questions.. After having serious issues with a 2018 F150 just after purchase, the dealership, Mike Thornton, and Chris Yancey in particular - helped me greatly by ultimately getting me into a 2019 F150 that has been perfectly fine so far. This is my 5th F150 purchase from Mtn View Ford since 2012! I appreciate the dealership for resolving my issues and taking care of a very loyal customer..

Upgrading a previous negative review to a mostly positive one. Long story short, a couple of miscommunications had me confused on what to expect from my appointment.Basically I thought my appointment was to just look at the car and see what parts needed to be ordered. Because that was said to me at the time I set the appt. So I was initially upset that they could not look at the car until 2 pm when I went out of my way to be there at 9 am. Thinking that I would later have to return for the repair . However, I was later notified that the car is currently being repaired. Great, everything is done quicker than I thought. I just had no idea that it was actually going to be worked on so soon.Just lack of good communication between me, the appointment setting side and the repair side.

I wish I could give this place a negative 5 stars. The customer service was non existant. I was not shown any features on my vehicle that I purchased. I was not kept informed about anything I did not meet the service team and I have been given the runaround not only by the salesperson I had but by the sales manager as well. I emailed the gm of sales and he replied with I have talked to Craig and andrew but he did not reach out to me at all to see why I was not satisfied with my service. Logan only got one side of the story and has refused to get back to me after several emails. I also noticed that when they put my picture on their fb page that they lied about my daughter having a baby. She has not had a baby and I do not appreciate that at all. I will never ever buy another car from them and I will not recommend anybody else to buy a car from them. They treated me like I was just another number I was not treated at all with respect or dignity. This place really needs an upgrade on their customer service.

Just had an amazing experience atMtn.View Ford service department the service advisor was at my vehicle before I could open my door to check out . My vehicle was cleaned and shiny upon pick up and service advisor Jose & staff was great again. I love my F150 and thank you guys for taking care of it. Amazing job well done today at your service department.

Filled out application online preapproved, attached to stock no., set up appointment, drive 2 hours to car lot. Sales associate says it was sold and didn’t care if we left over it. Lot has already left me with a hard inquiry on my credit, wasted 4 hours of my life, and the best solution they came up with was a used one. Terrible experience. Greg Wilson is an awful sales associate and even worse at customer service.

My experience with Mtn. View Ford/Lincoln was fantastic because of one main reason. My salesman Ron Elliot. He was no pressure, easy going and respectful of my needs and interests. I was able to obtain the pricing that I wanted and he went to bat for me when one minor issue arose and without any effort on my part, was resolved to my liking. Finally, he went WAY out of his way to ensure that I received the vehicle that I wanted, which happened to be at another Lincoln dealership. Again, he is fantastic.

Chris does not fit the mold of your typical car salesman. He was awesome, listened to what I said and met my needs without judgement! He made this a wonderful experience. The kind you want to do business with again.. Chris was knowledgeable about the truck I had picked out. Answered all of my questions and then some. Didnt try to change my mind or upsale me into a truck I didnt want.. Could not have wished for a more pleasant experience. If I had known it would have been so great I would not have waited so long.

Fantastic vehicles and Patrick O thanks for helping us get my new car .I love 💘 it!!

Do far, I am very happy with the service I just received at Mtn View Ford. I have my car back and it is running great!

Where do I begin! Buying with Chris and the team at Mt. View Ford made buying one of the easiest and best buying experience I’ve had. Chris and the Mt. View team seemed to be more about what I needed rather than just another sale. I highly recommend working with Chris and the Mt. View team.. I gave Chris a call to let him know what I was looking for and within a day he had it. We went to just look and walked out new owners. The process was great. Our buying experience was definitely more personable than I ever expected. Our buying experience was great, From sales to processing..

I went last night to look at a vehicle. My wife and I were there for 35 minutes in the parking lot, we wanted to take a specific vehicle for a test drive. We ended up leaving after two employees walked by didn’t say and thing or even acknowledge us. Within 5 minutes we were helped at a competitors lot.

In purchasing my 2019 certified pre-owned convertible mustang Ecoboost from Mtn.View Ford, I received super treatment. John Goodwin and his team went over and beyond to help me throughout this process. I was one of those people that always wanted a new car, but didnt think that I would be able to get one that would provide me with reasonable payments, however, John and his team made that happen. As for the car, it is simply amazing. A gas saver, full of power, so many up to date features, and a premium Ford service package. You can only imagine how I feel about being able to drop the top on my new Mustang. I simply loved the whole experience.

Did a great job finding me a vehicle that fit my needs and my budget. Be sure to ask for Patrick.

I recently bought the car I’ve been dreaming of owning for several years! I started my search using online sites checking out the cars I wanted. In my search I encountered Greg Wilson he was incredible. He listened to me and helped to get me into the car of my dreams. I have already recommended Mountain View Ford and Greg Wilson to friends and Family who are looking for new vehicles. I am very happy with my purchase and my experience. Thank you Greg and the rest of your team at Mt View Ford.

Beautiful trucks and cars great customer service

Service was good, Lawton was very cool and friendly. My car has been great. Price was high on a 15 year old car but I really wanted it and decided to buy it anyway so thats on me. Nice experience.

Been very helpful as our Ford Excursion had a problem while we were traveling to Florida. They got us right in and diagnosed its problem was #6 injector went out. So they were able to get it fixed. Should be on the road soon. Thanks to Joe and his Diesel mechanic.

I was pleased with my visit. Waiting room was comfortable. The service completed has fixed the issue with my vehicle. My advisor Troy was great to work with and I highly recommended you take your vehicle here for service.

I dont believe we could have had a better experience. We did our homework and knew what we wanted to pay and what car we wanted. When we arrived they had everything together, the car cleaned and ready to go. We live out of state so this was very important. It was an absolute pleasure!

Damian in Parts department was so helpful. Thank you so much.

Very professional and was tested with such good courtesy. I will return. The best care Ive received.

I had purchased a New 2019 Ford F150 from mountain view ford and wow what a major mistake this was. I have had issues since day one and mountain view ford says they dont know how to fix it after 4 times in this shop the last time it was in for the same issues they had it for 22 days and nothing was done to it now dont get me wrong they did give me a loaner car to drive but when they called and said nothing can be done to fix the issues I was told by the so-called service manager he was going to call the police and report the loaner car as stolen and I told this fool please do. I feel this dealer ship has a service department that back in the day we called them Parts Replacer seeing untrained and cant fix nothing... I would not take nothing to this half a.. shop for nothing this is the way after a sale you are treated ....

Mountain View Ford extended excellent service in the purchase of my new 2020 Ford Escape. Josh Newman took the time to help me in my purchase. He showed me the features of my vehicle and answered all my questions. His attention to detail gave me confidence in purchasing from the dealer. Highly recommend this dealership if in the market for a new vehicle.

After doing my homework on the web I found that Mt View Ford had the best price and the color I was looking for. I spoke with Chris and told him I was a hundred miles away he made it very convenient for us to come in for a test drive. Chris was very friendly and helpful in our decision.He took his time going over all the features the suv had to offer. After the sale he has been in contact to make sure everything was going well and to see if we had any problems or questions. See Chris at Mt View Ford for great service.

Thanks to our salesman, Jeremy and the staff at Mountain View Ford for a stress free and fair buying experience!

Greg Wilson did a great job assisting with the purchase of my Ford f150.I was very pleased with his help and his willingness and great attitude to do whatever I needed during the sales process. Greg was very nice and I would request him again if the situation ever arises

We had a great experience with purchasing our vehicle. After viewing theirwebsite and setting an appointment to check it out. The staff was very helpful and friendly. Our sales representative John Goodwin was knowledgeable and didnt try to sell us a car we didnt want. We knew the car we liked and that is the only one he showed us. Thanks to all the folks at Mountain View

I was in and out fast. Very friendly, told me cost up front.

Logan, the manager was so kind to me. He was reasonable and left no details out. He even gave me a deal upon a deal through salesperson John Goodwin. There was absolutely no high pressure tactics! The finance person was equally engaging and did apply any pressure on financing options, extended warranties, etc. Every person I came in contact with, from the receptionists, to even the cleanup dept, Adam and Steve were kind and helpful!

I’m a 20+ year Mtn View Ford and Kenny Cone customer. Every time I purchase a new truck from Kenny I am reminded why I don’t shop. He and Mtn View make the buying process a pleasure. They always exceed my expectations

Chris Yancey went above and beyond! Hes honest, knowledgeable, and not going to push something just to make a sale. I told him what I was looking for, my budget, etc. He found me exactly what I was looking for. He didnt try and push me into anything. He explained everything about the vehicles, pros and cons, reviewed my financing, etc.. Chris went above and beyond! I contacted him Saturday to just ask questions. He made an appointment with me that afternoon. I told him what I was looking for, my budget, etc. He found me exactly what I was looking for. He didnt try and push me into anything. He explained everything about the vehicles, pros and cons, reviewed my financing, etc. On MONDAY he brought a car to work for me to test drive because my next availability wasnt until Wednesday. And guess what? That car is now signed, sealed, & delivered! I have already referred him to several friends.

We were very pleased with the professionalism and knowledge of product by our sales person, Ron Elliott. We would recommend him to anyone searching for a new vehicle. All the support staff were friendly and helpful as well. We had a great experience. The service department is to notch, made us comfortable for the wait for our car to be serviced and even washed the vehicle!

John Greene super guy! extremely helpful in the purchase of 2019 FX F150

Great service department. Never disappointed with their level of attention.

Ron Elliott is amazing!!!! He was able to nail the exact Explorer my wife wanted. This is the second ford I have bought from him and I plan on buying more. 5 out of 5 all the way!!!!!!

I called on Saturday to get a price on an Expedition they had in inventory that I wanted. Josh Newman, the salesman, called back promptly. There was no haggling and I got the price I wanted. I probably could have picked the vehicle up on Sunday, but waited until Monday. This was the fastest and easiest I ever experienced in buying a vehicle. Thanks Josh!

No communication from service dept. They made me appt never bothered to tell me they would not check my car out until 2 days later . Thank goodness I had someone that could pick me up.

Not s single person asked to sell us a THING..depending on how you like your experience, could go either way

Theyll do a great job getting you to a buy a car from them but thats where the service stops. Ive had issues with the vehicle since I purchased it and they were not honest about the inspection they did on this vehicle before selling it to me. Do not recommend.