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Cellairis
1600 Rio Rd E, Charlottesville, VA 22901, United States
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Cellairis
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Mo
Review №1

I came to the store last Wednesday (4/13/16) because my iPhone screen had been cracked for two months and stopped working. I waited over an 1.5 hours for him to fix my screen. By Friday (4/15) the screen was coming off. I stopped at the shop on Friday and was instructed that I had to come back Wednesday (4/20) when the shop owner returned to have him work on my phone again. I returned on Wednesday for him to fix my phone screen and the charging port (I noticed my headphone jack stopped working when I got home Wednesday (4/13) and the charging port had to be replaced since theyre both all one piece). I had to wait over 2 hours but he was able to fix the screen. The screen he initially used was defective and he put a new one on. When he tried to replace the charging port that new part was also defective. So he told me that he needed to grab a new one from home so I would need to return on Thursday (4/21). He stated that the screen was defective so he replaced that and that the headphone jack he try to use with also defective so he had to go home and get a new piece. However, no charge for the port. So I would need to return the following day. I returned today and he is eating lunch and tells me I need to wait 40 minutes. I replied that I got off work early to come get my phone fixed and waited a long time yesterday. He told me to give him 15 minutes and he will work on my phone. I was in the mall for another hour and then he tells me hes charging me for the charging port. WTH?! When I debated with him about how Ive had to come to the mall FOUR times because of his defective parts and waited over 4 hours total for him to fix it, he would not budge. I promise I wont be back again for anything and will not recommend them to anyone. Poor customer service all around. No care given for my time I waited and numerous trips I had to make.

to
Review №2

Excellent costumer service. nice phone cases and they do phone repair also.my iphone 4s was water damage and they fix that in 20 min

jh
Review №3

The guy was able to fix my iphone in 30 minutes and did great.

Ch
Review №4

Had to take my phone to another repair place after they attempted to fix it and it stopped working. I should have known better than get my phone fixed at a cell phone case stand.

Jo
Review №5

Ive called 4 times, left 4 messages and still havent spoken with a human. Moving on...

RE
Review №6

Fixed iPhone in under 30 minutes!

Information
1 Photos
6 Comments
2.9 Rating
  • Address:1600 Rio Rd E, Charlottesville, VA 22901, United States
  • Site:https://cellairis.com/stores/charlottesville-charlottesville-fashion-square-iphone-repair
  • Phone:+1 434-282-9539
Categories
  • Cell phone store
  • Electronics repair shop
  • Electronics store
Working hours
  • Monday:11AM–7PM
  • Tuesday:10AM–9:30PM
  • Wednesday:10AM–9:30PM
  • Thursday:10AM–9:30PM
  • Friday:10AM–9:30PM
  • Saturday:10AM–9:30PM
  • Sunday:10AM–9:30PM
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