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Flow Automotive Family
Charlottesville, VA 22911, United States
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Flow Automotive Family

Comments
Ju
Review №1

Jason was very helpful and knowledgeable about our car needs. Being new VW owners, we were a bit nervous about the dealership and if we would get good service and fair prices.We left satisfied and with another scheduled service.

Ka
Review №2

The absolute best customer service experience hands down! Quick service. Clean waiting room with plenty of room. I will come back for all my car needs

Fr
Review №3

Great staff, great service. Brought the car to my house for test drive, I purchased it the next day. Fair deal on trade-in and they took care of all DMV paperwork without hesitation. Would highly recommend buying an Audi from Flow Automotive.

T
Review №4

We were in the market for an Audi and attempted a few times to engage Flow via there website during the pandemic. They were slow to respond and didnt answer basic questions kiling the conversation. It felt like we were thrown on to the pile of customers not worth their time. I guess its hard to tell through an internet inquiry whos serious and has money. We ended up having a good experience buying elsewhere after engaging through the internet. Now were getting spammed with junk emails from Flow - which arent worth my time.

Da
Review №5

Two thumbs up 👍👍 to the entire team at Flow Automotive. These guys offer a no hassle car buying experience unlike anywhere else. Amonte was quick to help us identify the right vehicle fit for our needs. Start to finish the whole process was easy and low pressure. We have received great post sale support from the dealership after both recent vehicle purchases.

Je
Review №6

Awesome service, awesome experience!

sn
Review №7

Phil at the body shop is super friendly and knowledgable. He remembered we spoke a month prior. Our Shelby is in for repairs after a deer nicked it and our Beetle is next for repairs to the convertible roof.

Ef
Review №8

I had to edit my review...You should still see Ray down at Mazda, but avoid service at the VW/Audi/Porsche center!My warranty issue was not resolved and I was blamed.Not a single employee was wearing gloves, half of them didnt use their face masks correctly and no one wiped down any of the 5 cars I saw them finish in the 2 1/2 hours I was there.I hope you get fined from the DOH for not following regulations.

St
Review №9

I bought an A3. The sales process was great. Timothy was very helpful and knowledgeable. Then came the signing of the purchase agreement. I was required to sign a paper in which I had to agree to use arbitration to settle all disputes. I asked, how does this benefit me? The answer was silence. If the service department is negligent in their work, my only option is arbitration. I asked what would happen if I did not sign the document. They said they would not sell the car to me. I had spent a lot of time researching cars, and I could not start the process over. If signing this document is a precondition to a purchase, then it should be made clear up front.

Jo
Review №10

Great dealer. No BS. Good service. Reasonably fair prices but they get it done right. Trusted.

25
Review №11

Very knowledgeable staff..eager to help. Very well run business. Great job!

Bo
Review №12

I love this dealership so much that I drive 70 miles to it although I live 2 miles from my local Porsche dealer.

V.
Review №13

Ready to with and for their customers.

Ju
Review №14

We had an issue with our service appointment but the general manager stepped up to explain the situation and took care of us. I will be taking my Audi here for all future services

Ja
Review №15

The only place I can take my car, good quality work, but you pay for it

Da
Review №16

Great Jason Robson is the best,knows what he is selling.

pe
Review №17

Always a great experience

Th
Review №18

Always try to rip me off on work in parts

De
Review №19

Great service department! Josh, Everett, and Eric are fantastic!

Ah
Review №20

Expensive

De
Review №21

Great staff!

Ge
Review №22

I was unhappy with my first service had to wait for oil change a little longer than necessary.

Sc
Review №23

Excellent staff.

Jo
Review №24

Helpful, patient, relaxed.

Je
Review №25

Great staff!

Ja
Review №26

Got my Porche there

Information
11 Photos
26 Comments
4.4 Rating
  • Address:Charlottesville, VA 22911, United States
  • Site:http://flowauto.com/
  • Phone:+1 434-305-5458
Categories
  • Car dealer
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Offerings
  • Oil change:Yes
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