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Volkswagen Service Center
1313 Richmond Rd Suite A, Charlottesville, VA 22911, United States
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Volkswagen Service Center

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Dr
Review №1

Brought car in for suspicion of Limp Mode, but had no CEL.Had them do wastegate adaptation on new turbo, and car still made no power. It took about 1.5 weeks for us to come to a solution, and it just happened to be a plastic bag in my inlet pipe.I understand that’s not a normal occurrence, and my car has aftermarket parts on it, but how did it take us 1.5 weeks to check there? I was out of a car for nearly 2 weeks, no loaner or anything offered. They claimed to took 8 labor hours, and they cut me a deal on it, but still paid $450 to essentially remove a plastic bag.Car was also returned with downpipe completely unattached from rest of the exhaust, and I have 0 idea how the techs didn’t realize it. Car was ungodly loud, and terrible vibrations. I had to bring it to another shop the same day to get it put back on.Jason was great to deal with, he had lots of communication with me, and was overall an awesome guy, but disappointed in the time it took, and how car was returned. Most likely will not return.

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1 Comments
Rating
  • Address:1313 Richmond Rd Suite A, Charlottesville, VA 22911, United States
  • Site:https://flowvolkswagencharlottesville.com/service/index.htm?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 877-873-6432
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Truck repair shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:8AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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