Very friendly office with people who really care. Most affordable option in town too. Truly amazes me that people would go anywhere else.

The office manager was very polite. She looks like a model. Thats all I can say.

Best place to get pallets, super nice people!!

I don’t know who the lady is at the front desk is, but she’s beyond rude.First I called and I could sense attitude over the phone but I let it slide, figured she was having a bad day.Next I took a trip to speak with someone in person, I enter the building and “surprise” it’s the lady that answers the phone.No smileNo eye contactNo people skills what so ever.I asked her a simple question and before I could even finish she starts rolling her eyes and looking away, she rolled her eyes so much in supersede they didn’t get stuck.I know a few people that work for the radio stations in Charlotte and a few bloggers. I’m going to make it my job to make sure word gets out around Charlotte. “Stay away from this company” because she’s the first introduction when you visit the location and she sets a bad tone for the rest of the company.To make things even worse I’ve been told by a few people that they’ve also spoke with her and for the same reaction.I understand dealing with people can be a hassle but you signed up for it, this is your job...take some pride in what you do.It doesn’t hurt to smile and say “have a good day” at the least.If I could give 0 stars I would.

Just went to location on a service call. They make wooden pallets at this location.

Beyond rude on the phone. Would not recommend