Great store, has the authentic hardware store feel, and mostly anything you could need!

Great local hardware store. Not a big box store. Friendly and helpful.

Old style, friendly hometown hardware store. If you need help figuring out how to fix that problem, or the product necessary, the staff here will willingly assist you & if they dont have the solution, will suggest where or who can provide the solution.Theres a negative review posted 4 years ago. Some people just like to complain. Based on my experiences over 30+ years of shopping here, I think the person that wrote the review would be unhappy if someone gave him a million bucks, no strings attached.

The best most honest people in the business!

Great service and have most things u need for the job!@!!.😁

Great local hardware store.

Looking for a small flat head set screw they helped me find it and got me on my way. Good selection

Very nice and helpful employees. I miss having Potts nearby as I live in another state now. Thank you for all of your help.

You want it they have it if they dont you didnt need it

Always friendly fast service. Have all my garden needs.and meet new friends.

I went here to get a new key to replace one that I had recently broken. Turns out the key wasnt the issue the lock was busted. Matt helped get the busted lock off and was super nice about it. Stuff like this is why I try to support local business.

Super wide variety ... a little pricey though

Hometown go to for all hardware needs.

Excellent personel service and selection of nuts and bolts. No other hardware in town had 6 inch hanger bolts and these guys had a supply. I had called ahead to confirm they had them, and when I arrived they were waiting for me at the check out. Great old-school hardware store.

This place its excellent to get all kinds of plants and seeds for gardening all time of year.

Excellent and knowledgeable staff!

Always professional and great variety of supplies. They always walk me directly to whatever I need. Will definitely keep shopping here.

Wonderful place, if they dont have it(They probably do) they can order it for you. If they cant order for you they know where you can get it. If they dont know where to get it, you dont need it. Good people here selling great products. Not shy about giving advice ethier.

This is just a wonderful hardware store; the ambience is welcoming with its cool breeze through the open doors and helpful staff eager to assist without being condescending. Feels like a familiar shop in a small town and they were the only hardware store big or small in all of Charlotte who carried the drain opener product I needed.

Great old time hardware store and fantastic service. If it exists the have it or know where to get it !!!!

Always friendly and polite. Always willing to help you with your needs

Best old school hardware stoe EVER! If you need an item or advise this is the place to go. I drive across town from Mint Hill just to use these guys. the big box stores can never compete with this little mom and pop hardware store.

I have been going to Potts Hardware for over 50 yrs. Great place to find things that other Hardware stores do not carry.

Great small hardware store very friendly

Great store operated by fantastic people.

Awesome group of guys! Potts definitely brings the small town vibe and selection in the big ugly city of Charlotte!

Pots hardware store my favorite anything you need is there

Ive been going to Potts Hardware since Ive move to Charlotte 30 years ago..I can not remember one bad thing to say!! Excellent customer service and great at helping you out with your needs..

Wow! Very impressed with the staff. Very well stocked and they have great customer service.

Best Hardware in Charlotte N.C. if they dont have it they will do what they can to get foryou

Everything, always the best.

If you can’t find that certain part go here the guys will located for you

Extremely friendly and honest people!

Great service great people

The staff are professional, Friendly helpful. The Best in stocking items that work; even those the chain hardware stores refuse to carry.

Very knowledgeable and helping you find what you need

Good local hardware store.

Has Damn near anything you need

Great place, excellent staff.

Horrible customer service and high prices, will not be back

Always extremely helpful.

Its a great place

Great store, very helpful

Best in South charlotte

Always helpful.

Great

Great place!

Very friendly

Excellent attention