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MAS Defense
658 Griffith Rd #111, Charlotte, NC 28217, United States
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MAS Defense

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Da
Review №1

Great company to deal with. I paid for my items yesterday morning. I get an e-mail at 1549 the same day stating my items have been shipped. I received them today in my mailbox. WOW!!! Looks like i have to buy some more items from these guys. Thanks Mas Defense!!!

jo
Review №2

I’ve bought multiple items from MAS defense and aside from having high quality products and good prices their customer service and assistance as well as responding back via email quickly is unmatched! 11/10 would recommend!

An
Review №3

Ordered a 11.5 upper on Friday got my notification of shipping on Tuesday and arrived on Thursday. Upper looks good, some wear marks by the take down holes but that’s probably from barrel installation. Overall happy with my purchase.

Br
Review №4

Great customer service, quick shipping and friendly! Would absolutely recommend.

Do
Review №5

Stay away unless you are O.K. with products being shipped into the void and being told to wait 10 days for a trace to be put on them. I am not. This was AFTER shipping confirmation. MAS Defense = THE J.V. team. Update: Now 12 days since shipping. Still no product, update from USPS, estimated arrival or refund issued.

Th
Review №6

Bought Sylvan Arms’ 9mm Glock mag adapter from MAG Defense. I originally intended to buy Stern Defense one which is more expensive but looks better. However, after reading description of the FM upper I plan to get, Sylvan Arms was recommended for better reliability. MAS Defense had lowest price! Adapter block looks solid and can’t wait to complete the build!

Du
Review №7

Always great service! Great prices on p80s and prompt shipping! will Definitely order more from them 👍🏼

J
Review №8

Great company with great prices. They came recommended to me by another builder in the family who shops here quiet often for parts. Every order Ive made was filled quickly and I have never been disappointed.

De
Review №9

I am a new customer of MAS Defense, and I ordered a few items from them to use toward an AR-9 build. Even though there has been massive increases in ordering of firearms, parts, etc., MAS Defense has maintained fair pricing and they far exceed some of their competition by getting orders out quickly. I will continue to use MAS Defense for future needs and recommend them to anyone looking for quality products and equally good service.

Ch
Review №10

Every order. Every part... Top quality! Mas Defense is really quick on emails, and shipping. They will always be my first place to shop.

Jo
Review №11

I had seen a lot of adds online on their barrels. Looked at them all the time. Finally it was time to change my build. I am one for the best deal I can get so I ordered a blem 20 H-bar 223 wylde and MAS Defence muzzle brake, also a blem. Although I do stay in NC, the order got here super quick. Parks all looked good. Specs were all on spot. Fit and finish are perfect. Not sure were the blem is on either part. Assembled and also put new glass a top of the AR. Laser bore sighted and lapped. Going to let the Lock-tite set and shoot it. I am pleased so far. Get back with more details on that.

mi
Review №12

Got an ar stripped upper for 46 bucks man good quality nice no scuffs nice and clean haven’t fired it yet still in the build process but seem very legit matches perfectly with my Anderson lower but besides that good service quick delivery

An
Review №13

3 orders, all were great purchases

Jo
Review №14

I can honestly say that I have never dealt with a company that has absolutely no regard for customer service and makes no effort to respond to correspondence—that is—until I unfortunately dealt with MAS Defense. BUYER BEWARE. This company will sell you defective merchandise and then ignore any and all requests for resolution. I’m not sure how they are still in business.

Ed
Review №15

Sad to these guys take advantage of a customer, not very kind of you guys to scam my grandson.If youre reading this I would suggest taking your business elsewhere because if you have a problem these guys wont help you, just give ya the run around while they count your money.Shameful!

Sh
Review №16

Childish customer service representatives. I see down this thread that they keep saying they have 12k 5 star reviews on their website, but it’s for their products, not for their actual service. They’ll try and scam you up one way and down the other and twice on Tuesday.

Ch
Review №17

Terrible customer service. Absolutely zero help once they sell you something defective!Sold me a defective product (an issue multiple other people have experienced online) that caused a failure with the product, and they blamed me.Cowards.Buy elsewhere!

Ra
Review №18

Their product is top-notch and customer service excellent.As I was building a firearm and had questions, Mario from MAS Defense was fairly quick to respond via email and excellent over the phone.After deciding on the desired product, online purchasing was fast and easy, and delivery was super quick too. Not a single thing unexpected with either of the two products that I have purchased from MAS Defense so far, and I do plan to return.Latest build - 300 BLK - works flawlessly and is quite accurate too.Excellent all the way around, including price. Well done.

Pe
Review №19

Items were correct and showed up before the actual delivery date! Thank you guys!

Ni
Review №20

Can recommend them enough, I bough a complete upper assembly as well as a bolt and charging handle. Great price and they even installed the charging handle and bolt carrier for no extra charge . Everything arrived within a week which for something that is built and test fired I cant ask for better.

An
Review №21

My order was shipped promptly and arrived on time. However I didnt really like the item I purchased (Sylvan Arms folder) and learned that there is a 15% restocking fee on all orders returned.The restocking fee is not a lot of money in my case, but more of an unnecessary annoyance, and serves as a reminder that not every retailer is focused on the customer.Reading reviews below I see similar customer complaints and replies from an owner who points out that you checked boxes related to the policy when ordering. Yes, I checked a couple of indiscriminate boxes to get my order placed and yes I probably waived some kind of rights in doing so...The flipside to that, Mr. Owner, is that this was my first order and youll never see another from me. I should have stuck with Brownells but was lured in by a savings of maybe $10 and the feeling that I should help out the little guy once in a while.Frankly there are plenty of places that dont charge a restocking fee and my recommendation is that you might want to consider other dealers before you choose MAS.

Sh
Review №22

Some shops didnt take me seriously because Im a woman. It makes me so mad!!! MAS took me serious and helped me build my gun. I didnt want something that would knock me off my feet so we went with a 9mm. It exactly the way I wanted it! Ill go up against any Man out there! I couldnt be happier. These guys are the best!!! XOXOXO Shelly

Br
Review №23

MAS Defense is one of the best AR-15 companies out there! End of discussion! James is awesome to work with. He has helped answer questions, give advice and provide helpful tips to get my AR-15 the way I want it. They have the best prices on Holosun, Polymer80, Aero Precision, Ballistic Advantage and many other brands! These idiots below with the one star reviews dont know what they are talking about.

Be
Review №24

Very nice completed upper and charging handle.

al
Review №25

Good quality parts, good value and super fast shipping. What else do you need

Co
Review №26

Does not respond to calls or emails. Needed an order cancelled and they shipped it anyways after multiple emails and multiple calls.*edit: I did not cancel because I changed my mind. I mistakenly ordered 2 of the same part. Only wanted to cancel to correct this and reorder, as these were blem parts and I knew I would not be able to return.

No
Review №27

Great quality parts and customer service

Co
Review №28

Accidentally ordered 4 of the same items and only needed one didnt realize it until after I paid immediately emailed the company and explained what I had done. the next day I get a email saying it shipped the company got back with me and said they would send a return tag to me and would cover the charge of the return label

Jo
Review №29

I have bought 2 300BO uppers from him, several accessories, and recommenced friends also who have ordered many items Everything is 100% perfect. They typically have the best prices and use quality parts. I always visit Mas Defense first to see if they have what I need in stock.

Ro
Review №30

Really liking my AR15. Fit and finish on point. And I got a sticker.😁

el
Review №31

Absolutely thrilled with this company. I will definitely be doing business with them again

Ch
Review №32

Buyer beware. Buy things elsewhere. Would not deal with again, shady people with shady business and prices.

St
Review №33

Absolute scam. Wouldn’t ship order and still charged a restocking fee. Will spread the word not to do business here.

Lu
Review №34

Got a hand guard from them. Everything went well. It was good quality for the money.

D
Review №35

Did alot of great business with this place. 1st time I had a bad part from them, well I still have a bad part, they never made rite on, barreled upper had stripped threads on barrel and can, but oh well they got their money screw me and my quality product. They have lost a tremendous amount of business from me alone, let alone the others Ive sent to them. From now on ill spend a high dollar so I know ill get what I want. Oh and lesson learned, never let a dummy put your stuff together, do it yourself and do it rite. Integrity, do you know what that is? Stand behind your product, not hide behind it. INTEGRITY, yall lack it. You know who I am, when you take this review down, look at the cash Ive gave you. And look when it stopped dummy

Ma
Review №36

Been using this company for 6 years now. Customer service is 100%. Products are 100%. Couldnt ask for anything better. Thanks

Bi
Review №37

Great prices, great service, great products

Information
16 Photos
37 Comments
4.1 Rating
  • Address:658 Griffith Rd #111, Charlotte, NC 28217, United States
  • Site:https://masdefense.com/
  • Phone:+1 980-265-1005
Categories
  • Gun shop
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9AM–5PM
Payments
  • Credit cards:Yes
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