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Coco and the Director
100 W Trade St, Charlotte, NC 28202, United States
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Coco and the Director
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ju
Review №1

Stopped in while traveling through Charlotte. Great atmosphere and vibes. You could come here to collaborate/work with others and sign up for a spot downstairs or find yourself going through the layered step platforms which were designed perfectly. Great coffee and superb friendly service. We even dabbled in some of the fresh brewed loose leaf lemon ginger tea. Group favorites include the breakfast sandwiches and muffins and ice’d mocha. Eclectic and worth the stop!

Vi
Review №2

Our chai latte were absolutely amazing. This is a trendy and hip little coffee lounge.

M
Review №3

Saw this place online while looking at local reviews and decided to try the cinnamon doughnut. It was tasty but expensive! $6.50 to be exact. This is big enough to split between two people for something light with coffee.I would recommend trying it despite the steep price.

Du
Review №4

Great pastries!!! The coffee wasnt bad either. Super cute atmosphere and conveniently located on the first floor of our hotel - The Marriott.

Pe
Review №5

Great spot for a sandwich and coffee! We stopped in for breakfast and were not disappointed in the least. The coffee is very good; I typically just drink it black and this has a ton of taste. I didn’t do a sandwich but my wife did and she really enjoyed it. Check it out!

Ha
Review №6

We have waited over a year to try this place and let me tell you, ITS NOT A LETDOWN. The donut is amazing. The coffee is warm and the service was super helpful and friendly. The atmosphere is calm and relaxing. We will definitely be back

Wi
Review №7

I wandered in here waiting to check into my hotel and I marveled at the aesthetic inside, it’s built very nicely and clean. The drinks were solid, service was fast and efficient. They have like a staircase with seating alongside, as well as many tables for you to choose and enjoy. I would definitely come back again!

Ka
Review №8

I ordered the Hazelnut Latte and it was delicious! You can actually taste the hazelnut. The barista’s were kind, helpful, and had excellent recommendations.

Ca
Review №9

If you’re looking for somewhere to get a light breakfast in Charlotte, you’ve found your place. The cronuts are amazing and the coffee is just too easy to drink. Nice open, airy cafe with an unusual terrace option for seating gives it a memorable feel. If I were a local I’d be here regularly

Ka
Review №10

Love this coffee shop!!!! One of my favorite spots!

S
Review №11

Love the wooden stadium seating area wuth cushions. Smoothie was tasty, muffins were fresh and coffee was not too acidic

Jo
Review №12

Place is fantastic. Very comfortable environment and easy to relax. Coffee was great too as they had a huge selection from your average everyday mocha to house specials. Coffee shop is directly connected to a hotel and provides for great lounge space.

Am
Review №13

Halted in while going through Charlotte. Incredible climate and energies. You could come here to team up/work with others and pursue a spot first floor or wind up going through the layered advance stages which were planned flawlessly. Incredible espresso and sublime cordial assistance. We even fiddled with a portion of the new fermented free leaf lemon ginger tea. Gathering top picks incorporate the morning meal sandwiches and biscuits and iced mocha. Mixed and worth the stop!

ma
Review №14

This place is BEAUTIFUL. The energy of the cafe is amazing! Great modern seating/lighting/ambiance and in a nice part of uptown Charlotte. That being said the coffee is Starbucks level quality while being 2 dollars more expensive, a bit burnt and very bitter. Nothing a little half and half can’t fix but for an iced vanilla latte I expect it to be a bit better.

Ke
Review №15

Its hard to decide which is more awesome: the atmosphere, the coffee, or the people. All three come together to create one deliciously chill place that I keep finding myself drawn in to. Ill never pass up the chance to visit Coco and the Director!

Bo
Review №16

Nice coffee shop. Cozy environment, good coffee, great service. Just in the city center, good for relaxing after long walk.

Ra
Review №17

What an amazing place! If you love coffe you will fall in love! They have the best flavors and convinations plust delicious pastries to accompany your coffe! To top it of the place it self is decorated beautifully it feel a little like a middle eastern style simple lines and relaxing! ❤ perfect place!! P.S.the service is also perfect!

Vi
Review №18

Amazing coffee. Excellent pastries, especially the CRONUT.

Ha
Review №19

SUCH A CUTE PLACE! The coffee was fantastic and the staff was so sweet!

Ma
Review №20

Trusted in Google to bring me somewhere good for breakfast, and did not disappoint! Perfect breakfast to start your day. Coffee is spot on. Breakfast sandwich was fantastic, and the donut is perfectly sweet without being overpowering (even though it looks like it could be).

Ah
Review №21

I cant even describe this place is so fancy, comfortable, quiet place to relax with your favorite kind of coffee and sweet.

Ce
Review №22

The pastries were delicious and amazing atmosphere. Very calm and soothing. The service was very nice. The pour over coffee takes a lot longer than Im used to, but tasted good. Cannot express how good the pastries were. Highly recommend the Mexican chocolate.

Ga
Review №23

Coffee wasnt that good. Pastries were good though

Go
Review №24

This is the best coffee shop in Charlotte. Amazing quality of their products, extremely friendly staff, great atmosphere. Wouldn’t go anywhere else for an iced mocha or iced chai tea.

Co
Review №25

Cutest, coziest coffee shop ever. The wall art was creative and gave the place a lot of character. Service was excellent & fast! We were looking for a refreshing, unique place for coffee and thats exactly what we got.

JD
Review №26

Great spot with good coffee and food. Theres lots of seating if youre looking for a place to study or get some work done.

as
Review №27

Disappointing. We went to try the Cronuts and they were sold out. The cashier talked to the couple before us about why there were none, yet when we asked about the cronuts she replied ‘No, is there anything else I can get for you?’ We thought it was weird that they were already out of a lot of items and they were supposed to be open until 6:00 and it was only 12:15. We ended up ordering two crossaints and she didn’t ask about warming them up. She was very short and rude with us. Made us sad since we were visiting from out of town.

Ki
Review №28

First time to Charlotte + wanted a unique coffee experience. Definitely a great find at Cocos! Dirty Chai w/ Oat milk on point! Kind + prompt service. Lots of neat seating available from window, to cushions on stairs, or quiet tables. Art work upstairs by @2Hills entertaining. If I lived here would be my spot! Skip starbucks, come here!

Al
Review №29

Cute little place with a nice peaceful vibe inside not a crazy hectic coffee place which I liked. Staff was nice and the table and floors where clean. Nice selection of delicious food. The cronut was amazing its croissant mixed with dounut. Highly recommend!

Bi
Review №30

I wandered in here yesterday after a recommendation from our hotel staff and was immediately charmed by the place. The decor is warm and inviting, while still being trendy and fun. Every place invites a different vibe. Theres spots where you can be productive while enjoying their coffee, or snuggle up with your honey and share a croissant. The bench along the windows facing the street is heated, and for someone as cold-natured as me, that immediately became my favorite spot. I loved it so much, I brought my partner back today. He got the house coffee and is still singing its praises. The bacon egg and cheese croissant was devoured in short order. I got an iced mocha thats delicious, and a smoothie (the Pitaya Pick-me-up, I think it was called?) It was fantastic and the next time were in Charlotte I really want to come back and try out more of the menu- including the daily sandwich, which sadly wasnt starting until noon so we missed out. :(

Jo
Review №31

Great cup of cold brew and very neat atmosphere. Plenty of seating, even if some of that is unconventional seating. Only drawback was there was a single employee working. They were super sweet and hard working, but drinks took longer as she took orders and made drinks by herself. Probably not common, but a simple cold brew did take some time. (note: this was a Sunday afternoon)

An
Review №32

I I definitely recommend it to those who love coziness and comfort. My favorite place is on the steps. Delicious coffee, always clean and comfortable, friendly staff. One minus - they close early.

An
Review №33

Just moved here and decided to check this place out and I love the atmosphere and staff here!

Be
Review №34

Very nice coffee shop! Outside seating under an umbrella is special!Iced Americano was good.

Cl
Review №35

A nice simple coffee shop. The decor is where its at.

I
Review №36

Great place to get coffee, tea or sweets and just chill.

De
Review №37

Love this place. If I lived in Charlotte I would hang out here all the time. They are connected to the Marriot hotel and it was very convenient. The atmosphere was very inviting and comfortable. They even have meeting space In the back. The service was very friendly and helpful with menus selections. The coffee was really good. I tried two of their cronuts and they were amazing. I tried the cinnamon and the chocolate and wanted to buy a box and take them home with me they were so good. I would definitely come here again.

Sa
Review №38

Really cool environment and location! Coffee was great, and their muffins and doughnuts are pretty good as well.

St
Review №39

If parking wasnt such a dang nightmare and a half Id come here all the time. Easily my favorite coffee shop vibe.

Ro
Review №40

I love this place for the ambience. Coco and the Director has an atmosphere that encourages people to come in and sit for a while. The staff is always friendly and right outside of coco is another sitting area in the Marriott hotel. Its simply an awesome place. You can have coffee or a variety of beers here. The one negative is everything is awfully expensive. There are bottles of water that are as high as $8 bucks. This still remains one of the best kept secrets in Charlotte.

Bi
Review №41

Says they open at 6am. Nobody is even in the building and 640am.... was disappointed

Ba
Review №42

Amazing place and great coffee shop . I had bad experience with one of the African American lady with the short dreads, she was standing in front of the coffee machine.. I came in and I was just looking for menu because, it was my first time being there. The African American lady gave me pitiful ugly face expression like I didn’t belong there and asked 4 different times loud “ HOW MAY I HELP YOU” . I rushed and order, she did apologize after . However, the customer service can be better!

za
Review №43

Stayed in Uptown for the weekend. Best coffee joint I could find.

An
Review №44

This place is definitely the place to go for your pick me up, whether its early in the morning or to relax on your drive home! The aesthetic is perfect and the staff are very friendly and knowledgeable! Would recommend to a friend.

Aa
Review №45

Great customer service. Neat and very tasty coffees and desserts. Dont miss the almond croissant!

Ka
Review №46

Coffee was top notch. I wish they had a bit more than a few pastries. Add a few grab and go sandwiches and Ill be back more frequently

Sn
Review №47

Coco and the director is a great cafe located in the heart of Charlotte downtown. Their ambience and seating are brilliant. Their house brew was fine, but the banana bread was delicious. Coco and the director is a great cafe to unwind with a good book or an episode or two of a TV show.

va
Review №48

Love everything about this place. The coffee, the atmosphere and people...100% recommended!

mo
Review №49

The cashier was very nice! She made conversation with us and made us feel like one of her friends !

Su
Review №50

I was one of 6 people in the store around 3pm. One barista. Verrah slow. The cinnamon cronut was tough to tear off a bite. The cold pour coffee was underwhelming. Such a fab looking place, its a shame that the fare disappointed.

To
Review №51

Great place with ample space for study sessions

A
Review №52

We had the donut - super yummy. The place itself has a very cool vibe. Not to be missed!

Aa
Review №53

It is in a hotel so a little expensive but not too bad. I think the seating is very modern, feels like something out is a college campus. Very clean and friendly staff.

Co
Review №54

I visited Coco and the Director after seeing @sweethomeclts tiktok. It definitely lived up to the review. They have a wide range of coffees and teas that can be made hot or cold. The seating area was closed due to COVID-19 but the atmosphere was very welcoming and cool. The barista made my order perfectly. Usually I have to alter my coffees but it was delicious! Highly recommend to anyone visiting the Queen City.

Am
Review №55

Great coffee shop plus more! Meeting spaces, artisan items for purchase, great cold drinks as well. Thoroughly enjoyed this place!

Ma
Review №56

Such a cool coffee spot. Huge interior with lots of places to sit and plug your laptop in.

Ke
Review №57

Great spot to get a coffee and baked good, relax, hang out, or do some work. Staff is always super nice and its really clean inside. They even have a few beers. Definitely a cool place to check out uptown.

St
Review №58

Love it hereeeeee...get the banana bread

Ni
Review №59

10:30 Saturday Morning and they are out of cold brew coffee. Also “out of” smoothies.

Ro
Review №60

The space, service and coffee is excellent! Friendly staff made my visit a must return. Highly recommend.

Fo
Review №61

This place has such a cozy vibe to just chill and enjoy a hot cup of joe.

Em
Review №62

Place is closed in business hours

We
Review №63

Amazing experience today at this beautiful coffee shop. The atmosphere was welcoming and my coffee was perfect. Andrea and Ty were both so friendly and knowledgeable. Will definitely be back.

Ke
Review №64

Coffee, pastry and service was top notch, fast and friendly.

An
Review №65

Great service and a great spot for morning coffee!

Al
Review №66

Wasnt the best cup of coffee Ive had, but that couldve been my error in what I ordered. Lots of options for milk/cream in your coffee. Nice menu. Make sure you ask them to warm your muffin before they hand it to you. You can NOT hand it back to them to heat up lol. Odd, but whatever. The cranberry orange muffin tasted pretty good, even though we couldnt have it warmed up. Nice environment. Cool layout. Staff was normal, nothing to write home about. Probably wouldnt give it a second try.

Lo
Review №67

Delicious coffee and pastries! Try the Cronuts!Most delicious donut/croissant ever!! Friendly staff!

Tr
Review №68

The coffee was amazing... i will definitelly come back there

Da
Review №69

Great place. Great hanging out with my bride. Muffins and Kronuts were fabulous. MJ, who waited on us could not have been sweeter. Thanks. One of my new favorite places!

Is
Review №70

The coffee is incredible and the ambiance is wonderful. I’d love to come here to work, read a book or just enjoy a hot beverage. The only issue is parking since it’s located in uptown.

Br
Review №71

A really nice coffee spot with a wide variety of options. Interior is gorgeous staff is always friendly. Cold brew is fantastic as well.

Ph
Review №72

Love the atmosphere, the cold brew is the best Ive had in Charlotte so far, and if you havent had the cheat day decadence of their cronuts youre missing out! Once the world opens back up I will definitely be using this as a place to meet for coffee and catch up with friends.

M'
Review №73

Great staff, great coffee, & the cronuts are to die for. i got cinnamon sugar, warm. the best thing ever!

Sa
Review №74

So. Freaking. Good. We were staying across the street at the Grand Bohemian and wanted to grab a quick breakfast snack and coffee. We got two mochas, an apple cinnamon muffin and a butter croissant. Everything was amazing. Wish we lived closer because I would be here all the time. Really cool ambiance and great customer service

Wh
Review №75

It’s such a beautiful, aesthetically pleasing coffee place. Perfect spot to read, work, or just hang. The espresso was better than most places I’ve been to.

An
Review №76

Best coffee shop in town! Coffee is superb and so is the service from the staff. Check out the cronuts if they have them! Theyre made fresh daily so they sell out quick!

Co
Review №77

Great place to meet people for coffee!

jh
Review №78

Great donut, coffee and set up

An
Review №79

Absolutely love this place.

Mi
Review №80

My new favorite coffee shop in Charlotte! I got a Iced caramel latte and now I crave it everyday! Definitely one of the best lattes Ive ever had. The atmosphere is awesome as well. And, theres board games for anyone to play!

Ak
Review №81

In between the chaos is this great coffee shop.Its in Marriot it has two entrances one from the street and other from Marriot lobby.They have two different seating areas one is on the left which is more if you want to sit alone and study or work. Other is the lab where you can book the table for meetings many meetings and interviews were going on there.Coming to the coffee they have amazing local roasts which you can try. Baristas are great they are very friendly.They have a variety of cronuts, croissants, loaves of bread. They even have sandwiches, soups, and salads.

St
Review №82

Great coffee, Relaxing atmosphere.

Ab
Review №83

Amazing coffee and location is really eye catching

Jo
Review №84

A little pricey but very good coffee

Ri
Review №85

Great cooll coffee shop and co-working space. They do a fantastic job of making this place feel hip and rustic despite the fact that its in an office building. Coffee is great. Food is awesome. Line moves quickly.

Tr
Review №86

Cool coffee shop with very unique tiered seating. Sometimes they have live sports playing on the projector. This place is more about the decor than the service or their food and beverage offerings. Each time the service is just a little too slow for a coffee shop or the pastry is lackluster. The coloring and wine night is a cool idea and there is nothing better than hanging out in a coffee shop drinking wine. Problem is pour size varies greatly by the staff member and even then sometimes the same person has wildly different size pours. Go for the atmosphere, but dont expect to be blown away by anything else. Really its just a good place to hang out.

Da
Review №87

If I lived in Charlotte this would be my hangout...totally cool

Er
Review №88

Nice place!! beatiful music and food!!

Al
Review №89

Beautiful and cozy cafe, but the worst coffee Ive ever had. Too much water, wrong proportions. Very weak coffee- light brown color, tastes like nothing. I tried it twice- same result. Please, please, please, improve quality of the served drinks. Its really bad.

Br
Review №90

Great coffee and relaxing atmosphere. Workers were friendly, and they had a good selection of pastries.

Da
Review №91

Good food but zero hospitality!

Lo
Review №92

Thoroughly enjoyed this coffee shop. The interior oozes creativity and collaboration. They also serve pour over which has been hard to come by these days.

ke
Review №93

The coffee is so nice with an amazing atmosphere for hanging out and talking with friends

Mi
Review №94

Only place I could find open on Sunday morning. Coffee was terrible. 3 dollars and eighty cents for a cup that was maybe worth 25 cents. No taste.

Ma
Review №95

Waited too long for coffee that didn’t taste correct. Expired shots were used and flavor tasted watered down.

Po
Review №96

Great coffee!

Ga
Review №97

This coffee shop feels like a mini co-working space. Lots of room to chill and meet with friends, fueled by quality craft coffee and unique treats.

Fr
Review №98

My favorite coffee shop in Charlotte

Ea
Review №99

Coffee & beer. Beer & coffee. Enough said. Lol. 5 stars.

lu
Review №100

There is an outstanding atmosphere, nice quiet and really good place for work or have a talk with friends.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:100 W Trade St, Charlotte, NC 28202, United States
  • Site:http://cocoandthedirector.com/
  • Phone:+1 704-353-6003
Categories
  • Coffee shop
  • Restaurant
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7AM–5:30PM
  • Friday:7AM–5:30PM
  • Saturday:7AM–3PM
  • Sunday:Closed
Service options
  • Takeout:Yes
  • Delivery:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Alcohol:Yes
  • Beer:Yes
  • Coffee:Yes
  • Comfort food:Yes
  • Healthy options:Yes
  • Prepared foods:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • Restroom:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • College students:Yes
  • Family-friendly:Yes
  • Groups:Yes
  • Tourists:Yes
Planning
  • Transgender safespace:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
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