My son liked it for his clothes, expensive (what do I know)but hes happy and its done!whew!

After going in all the other stores hunting for air Jordan shoes we found them here. And all of the people working was so nice and very helpful. Love this store.

They always closing early. Today 5:40 pm so I just went to DTLR AND PURCHSED MY SHOES. NEVER WILL I GO BACK CAUSE THIS THE 3RD TIME THEY CLOSED EARLY.

Employees here are young and always display moods of not really wanting to be here. Morale seems low consistently. Owner should consider Chick-fil-A customer service training.

Going too the store is great, but far as asking general questions or calling for inquiry... is a waste!!! because nobody answers the phone. smh

Each time I go the service is very slow and you have to wait an considerable amount of time for someone to even acknowledge you are even there. A customer importance service meeting is needed.

Its always Love at Jimmy Jazz.

Very nice store. I was impressed at the variety of new refreshing styles clothing and fashion. I will definitely visit again.

Awesome clothing and shoe selection. Staff was kinda rude...maybe cause I was the only white person in the store 🤷‍♀️

Service was great! The selections are awesome as well as the sales.

You cant return, exchange only, however staff was very nice limited selection od pink items but overall a cool place. I will definitely come back.

If you can find an associate to help good luck.

Nice cloths

Long line to check out 1 register that was half working couldnt honor my military discount

Great sales will be going back.

The employees are rude and incompetent. The girl who helped me brought the wrong shoes to the front the first time. I had to have several people skip me in line waiting for the register woman to get her attention. She finally went back to get the correct pair and never came back. They continued to check people out ahead of me this whole time instead of helping me/getting me the correct pair. I finally had to get the woman at the register to get the correct shoes for me. P.S. They have the worst return policy Ive ever seen.

Inspite of everything thats going with the rioting ect they smiled and greeted us with such love!! I will never forget that. Thank you.

Shorty had a Attitude Yesterday, for no Apparent reason while I’m spending my Money. Corporate Needs to come down and Clean up in this Store. I’m going to Find out her Name, She Shouldnt even be Working with Customers. She needs to be in the Back Bussing down Shoes and Stocking.

Not a big selection i dont understand why i cant get a refund back to my card. The shoes were never worn still in bag with receipt. Their return policy makes no sense will never shop here again. Now have to find somebody to give the shoes to

My son found clothes he had been searching for!

Its amazing in this place 😍

I’ve called absolutely MORE THAN 30 times for no one to answer, then they take the phone off the receiver so the line is busy. I can’t get in contact with anyone from the store for important questions. Also they are rude & very incompetent. Will not be spending my hard earned money to be disrespected & pushed to the side for PERSONAL business transactions!!!!!

Love this store! Prices are Great! The staff is nice.

Went to Jimmy jazz in north lake mall on a Wednesday purchased a jacket asked about return policy prior to purchased I was told no problem as long as I have receipt and within 7 days, I go back the next day Thursday to return and was told I could not return it and had to get store credit (hello this is why I asked in advance) when I asked to speak to a manager I was told she will be back in 5 minutes then her approach was I misunderstood their policy what happen to the customer is right and don’t get an attitude with the customers I asked for the corporate number I was told they don’t have it why I don’t know bc I was able to google it then I was told that she could reach out to her district manager and have her call me I asked for her number she could not provide it to me very unprofessional I will never ever ever shop at Jimmy jazz in northlake mall in Charlotte, NC again I have never had an issue with other Jimmy Jazz stores in the past but this has made me take my business elsewhere. I gave 1 star only to be able to post a review

I found a dope as fly polo peace and the cashier was super excellent and helpful

Finally offer military discount, but cannot be combined with any other discount like if they had a % off on something else. Upgraded to a small selection of womens apparel.

Good unique shoes but never have large sizes

Good selection of clothing and sneakers.Priced good for items. Store neet,employees helpful.

Great service and my family found what they were looking for.

My husband and boys like the store. Always have sizes

Service was horrible.. lady at front desk was rude and would not process my return.. I had to drive across town to another jimmy jazz where they processed it no problem.. dont shop at this location!!!

Good selection of clothes and shoes but no dressing room.

Jimmy jazz had a lot of good deals.

The staff including managers are horrible and they are liars. I won the bed for a new release and the sold it prior to my pick up time. Then I was trying to buy a shirt and they kept skipping me in the line. Horrible people on 2/29/2020.

Polite Employees Great Service

Crazy selection of 👟s!!!! Crazy Deals!!!! GREAT COSTUMER SERVICE!!!! I WILL BE BACK!!!! 👍👍👍

Lots of good shoes and clothes👍

Great customer Service!

My husband loves this store

Very friendly staff clean neat store

My store most definitely!

No other customers in the store, 3 employees, and nobody asked if we needed help until we decided to go somewhere else.

Dope store, great prices

Excellent customer service

I find that they items that are not in other stores

They have some of the rudest associates I’ve ever dealt with you ask a question and they pop come in your face they are not very helpful and then when you tell them you’re going someplace else they’re like go ahead I will never spend a dime in the store again especially at the one at Northlake Mall

Clean store prices was ok

Great deals

Amazing

Great

Great service!!

Ok

Trying something new