Great customer service. Wear house guys are most helpful. Always have what I need and one of the few places that isn’t taking advantage of customers by overpricing their products. Always a great experience!

Great customer service, found exactly what I was looking for Formica ! They are very customer oriented .

I dont get the bad review. This place is great. Always been very friendly to me, and concerned about the community, contributing to school improvement projects. Great selection, fast service, food prices. At least the times Ive been here.

Something has changed recently. Internal sales, while trying to be helpful, is not. They are polite, however, you seemingly must know exactly what you want with their stock numbers. If you cant guide them through their own system...good luck.Rugbys (Charlotte, NC) only saving grace has been their outside sales rep. He has helped the company I work for get the products we need. He also can get us updated info on products weve ordered in a timely fashion.The potential $$ saved through this office is a headache when dealing with the front desk. I know they try.Im not the decision maker with my company when working with Rugby. As the gopher to pick things up and follow up with orders, it has been my experience that Rugby in Charlotte (the front sales desk) is lacking in customer service.In short, find an outside sales rep.

Staff is amazing. Nick, Levi, Roman, Frank, and Don are all customer friendly and bursting with knowledge about all their products. Thanks guys!

Friendly people great communication

Great customer satisfaction

Excellent personal