First time with them, went because of good reviews and I don’t regret it. Got tattooed by Christian, and he’s absolutely wonderful. Very sweet, and takes his time for perfection. Got a tattoo of my bearded dragon’s back feet and he took his time to perfect every little scale. It honestly kinda looks like a fossil! Will be coming back again. I kinda don’t want to go anywhere else.

I got my nipples pierced here after I went to different location that just wasn’t doing it the way it is meant to be done! I was extremely satisfied. Dom was just nice & made me feel comfortable even though my shirt was off!😂 it’s important to be able to ask questions & verify things you’ve learned or researched & she was able to answer all my questions & concerns. She asked me if I liked the placement & everything was done correctly. Didn’t hurt as much as I thought it would, she was very fast & professional. I definitely recommend Dom for piercings. Overall it was the best experience I’ve had. Dom is great!

Amazing place!!! We were turned away from another tattoo shop and we happened to find Black Cloud out of coincidence. It was our last day in NC and we wanted tattoos to remember our trip. We get there as walk ins and immediately we were greeted and asked what we were in for. We said we called and were told to come in to see what they can do for us. We showed them what we wanted and without hesitation JJ and Christian said yeah we can do it. They added their own twist to it and wow we were blown away. Their service was amazing they made us feel comfortable as if we were home. You guys were phenomenal! I highly recommend them! All of the staff was super nice especially considering we were traveling with two little ones. No nasty expressions no turn always…they were legit friendly, helpful, and just overall awesome! The shop is SUPER clean, and they take their time to make sure you are leaving happy with your forever art. Thank you guys! ♥️

Only been tattooed by JJ but he’s awesome! Very good at what he does. He is always willing and excited to help design what you want even if it’s only conceptual. The main thing though is that he isn’t “heavy handed” like some places I’ve been. I have enough tattoos from all over to have experienced lots of ‘techniques’ and for some reason these tattoos have been the easiest I’ve ever gotten. Not to mention heal times are quick and the end product is always awesome. I wish I could speak more about the other artists and piercers as I am sure they are as good but since I haven’t used them personally it wouldn’t be an objective review. Great shop though. I would recommend to anyone.

Very kind people. Stuff is expensive, but thats not their fault. Good service, and lots of options. My earring fell out and I was so worried Id have to pay for a new one - 30 dollars. But no! It was just 5 bucks for her to put it back in. I was so relieved.

So profession, super clean, super chill. You can tell they care about their work. Will definitely be going back.

I went to this shop because they pierced a friends bridge and it came to my attention that my own was done wrong. They happily removed the previous jewelry, which I couldn’t get off myself, cleaned it and urged me to come back once it healed so I could get it pierced with them. I was so happy with the environment that I also got an ear piercing. Sky (who did my ear piercing) as well as the other girls in the shop were literally so sweet. They helped me pick a piercing that fit my anatomy beautifully and I couldn’t possibly be happier. I will absolutely be returning here thanks to them, and I’m excited for my future piercings and tattoos at this shop.

Cristian was awesome! I told him how important the meaning of the tattoo was and he was super respectful!! I’m going back in two weeks for more!!

They did a really good job on my tattoo. My tattoo was pretty small so feel like the price should’ve been cheaper… other than that their work is good.

Walked in for a consultation but ended up getting the tattoo that same day! I really wanted it that day but I wasn’t expecting to get it because I got a fairly detailed and large thigh piece done. But, they are really awesome with walk ins. Cassie tattooed me and she was amazing, her detailing and shading is incredible. Highly recommend, especially if you’re impatient like me and want a tattoo that is high quality! Would definitely recommend an appointment though because it got busy as I was leaving and wait times for walk ins appear to be long because a) tattoos are a long process and b) the staff there is great but relatively small

Got my septum done here. It was my first piercing ever and I had absolutely no idea about anything. Emily was incredibly kind and chill, and we chatted so much that I forgot all about the anxiety I had walked in with. The pain was manageable and she walked me through every step of the process. Very time-efficient business - my friends and I showed up right when they opened and we were able to get all 4 of us pierced and out of the shop within 30 minutes. Overall great experience!

Honestly the best tattoo shop experience I’ve ever had! All the employees were incredibly kind and professional! The tattoos that my friend and I got were absolutely amazing! 5 stars A+++

Amanda was awesome! Very professional and educational about the process. Got my cartilage pierced, went home and decided i didn’t like where i had placed it so I went back the next day and she offered to repierce it free of charge. I was shocked and insisted on paying all the same but above and beyond on the service excellence. 10/10 would recommend

I can’t recommend this place enough! Great service and incredibly friendly staff. Amanda pieced my daughter and my wife yesterday and really made it a special experience for the whole family. I was most impressed at her ability to stay so engaged while managing a very busy store.

I need a touch up/fix for a tattoo and Brian did a great job and helped me out with my next tattoo! Planning another one with him!

Dejay did such a good job on my rib tattoo! Would highly recommend him and definitely will be going back to him for future tattoos. Everyone else who worked there was very kind and inviting.

Always fun coming here. So excited but nervous to get several piercings done but they were helpful and professional when it came time to pierce me. They inform you about the pain you’re about to experience and after care. I bought the Neil Med solution as well to take care of a bump on my tragus also, so let’s hope it works out but I most definitely come back if I decide to pierce more areas of my ear. Thank you guys!!!

I love the experience. I also got my nose pierced on the opposite side as well. This was my first time getting a tattoo and it came out as expected. Maybe even better than expected! I would definitely recommend this place for all your tattoos and piercing needs.

I scheduled an appt with Juan (cyan) and gave him the two pictures attached: the miraculous medallion and a tattoo of Virgin Mary and Christ child. This is his artwork from that. He did a phenomenal job!!!PHENOMENAL!!! Not just that, he’s an amazing human with a good mind. He listened to my feedback on the original artwork, made revisions and edits based on my feedback and gave me something that was so beautiful and everything I had hoped and imagined!!! Also, the staff is very friendly, efficient, and seems to work very well together. It’s the original black cloud tattoo location and isn’t the fanciest place U’ve ever been, that being said, you won’t regret going there. My two adult children also got sibling tattoos their from a female artist… can’t remember her name. She was great, as were there tattoos. While being in their waiting room over these two lengthy visits, lots and LOTS of happy piercing customers came through. Their piercers were super friendly, great customer service, and excellent client education. This place is awesome!!!!!Can’t say enough great stuff about xuan (Juan) or his brother, Juan Jose (JJ). Beautiful people doing beautiful art!!! Honored to be his canvas and make this tribute tattoo to my mom something that not only I love, but my non-tattooed mom loves too!

This was a great experience! I had Cristian as my tattoo artist and he did an amazing job on what i wanted. Will definitely be rescheduling with him and coming back soon!

I got my nose re-pierced it was fast easy and I love the piercing. My girlfriend got her nose and nipples pierced she loves both of them. Definitely gonna be my go to for all piercings from now on.

I loved Darrin he was very patient, and very sweet with me while doing the piercing. He also made me feel very comfortable definitely will be coming back when I want a new piercing and tattoo.

Both of my kids had their ears pierced, they both really wanted to do it but one was super nervous. They were so calm and reassuring. We will recommend BlackCloud a thousand times over.

Amanda was very friendly and inviting. She made the whole experience enjoyable. She gave advice but also listened to what I wanted as well. Second time coming great experience!

My daughter got her septum pierced and they were excellent. Made her feel comfortable and very clean.

Got my first tattoo from JJ and he did an awesome job. I got Roman numerals. I was in and out in less than an hour with a high quality tattoo. My friend got work done from Juan and it was very well done too.

Vna was very professional and right down courteous. The whole experience was just phenomenal! 100% recommended for any body piercings, she’s the best!!

Amanda was great! She was informative, easy to talk to and ask questions. We will be back for future piercings!

Amazing experience, I got my septum pierced by VNA. She was very professional and had us in and out. Everyone was so nice, the establishment was clean, and it was an overall nice experience. Very worth the hour and a half long drive.

This was a great experience!!! My piercer Vna was very quick and professional. My piercing looks perfect, I also got 10$ off my next piercing and will be back my next paycheck lol

Reviewing again to help save peoples money. They overcharge you for tattoos, there is poor communication and the tattoo artist didnt even speak english, they tried to charge me 250 for a ladybug tattoo that was the size of a dime and the place itself looked grungy. Have a blessed day.

Thank Goodness for this amazing place and amazing people! We had an apt for 3 people getting tats at another place who cancelled on us upon arrival, we walked in here in hopes they could help us. Amanda went above and beyond to get us in with an artist. She was so welcoming and professional. We got in with Christian who did an incredible job with all of us and was such a joy to be in his chair. Also super clean. We will be back, grateful for this studio and their people!!

Our piercing experience was AMAZING! Mari was super quick and gentle. I got my ears pierced and my husband got his septum pierced. Both were done in seconds and virtually painless. I was in shock lol. I would definitely recommend going to Black Cloud for future piercings. We are going back for tattoos next. The whole crew is warm, friendly and very professional! Can’t wait until the next time! Pura Vida!

Upon walking in we were greeted and welcomed. They were very helpful and knowledgeable with any questions we had. She was quick which was great thing

Black cloud is my preferred tattoo shop in Charlotte. The plaza location staff is extremely knowledgeable and friendly. Shoutout to Christian and Cassie!

We did a walk-in today for ear piercings for our 5 year old daughter. It was her first piercing and Amanda did an amazing job at getting her psyched for it. She made us all feel relaxed and taken care of. It was obvious she knew what she was doing and we are SO GRATEFUL. For anyone looking for needle piercings, I 100% recommend Amanda at Black Cloud.

Amanda was very great customer service I purchased an industry bar, she even went as far to put it no for me with no question. She made me have the best experience I’ve ever had in a tattoo shop. I couldn’t be more comfortable than this. Give Amanda a raise pleasseeeeee!!!!

Cassie did my tattoo and it was wonderful! The process was really easy and she’s super talented!

I got my helix and conch piercing done by Mari and she was fantastic! She was super nice, patient and the process was super quick and not too painful! She gave me super helpful instructions and was great!

It was amazing wonderful super nice and very by the book and they are very sanitary wit there equipment had a wonderful experience with them I would go back🙏🏾🙏🏾💯💯

Vna my piercer was very nice and made me comfortable through the whole process !! would definitely come back for her

Mari was super knowledgeable on piercings and prepared me very well! Very gentle and sweet personality! Will refer any friends and family to Black Cloud Tattoos and especially Mari!

Great place, clean and affordable with wonderful employees! I was so nervous to get my Tragus piercing, but Banks was super chill and helped walk me through the piercing! It is perfect and was relatively painless, will definitely be coming back for any future piercings or tattoos. Thank you!!

Sorry I lost my receipt with her name on it but the young girl that does the piercings. Loved her, Very clean and gentle.

Got my 3rd holes and got my daith pierced here and love it! It’s been about a week now and it has healed amazing and still healing.

Worth the 1h30m drive from cola sc ..daughter was extremely happy with her septum piercing, I would and will be bringing her back for more piercings and the piercer was very professional she took care to make sure my daughter was comfortable and them ok after A++

Banks and Cassie are awesome! Cassie did my tattoo with no problem and I was a walk in. She is very kind and sweet and I will be back for sure! Banks is wonderful 10/10 customer service. I’m so glad I came to this tattoo shop

Got a daith piercing and loved it! Mari was very professional and made me feel comfortable. Will definitely be back to see her for more piercings.

Will 100% be going back. It was a little crowded and too peopley (I’m not a people person), but that just shows that it’s a highly requested establishment. My tattoo and my fiancé’s tattoos were done with care. They were patient with me while I decided what I wanted and they were extremely professional. First time there but not last.

Got the perfect tattoo from Cassie at The Plaza! 10/10 recommend her if you’re looking for an artist.

Liz was very sweet and switched out my nose piercing to a size that better fits and helix piercing!I felt so comfortable with her working with me that I trusted her to pick out a new ear piercing. Walked away with a conch 😌Thank you Liz!!

Recently wrote a great review for this place not knowing any better, but now I have to change it. I got my helix and tragus pierced. Fast forward 2.5 months and they arent healing well, even though Ive been taking proper care of them. A bump also formed around both. I went to a different tattoo/piercing shop to get them looked at and they informed me that they put the wrong type of barbell in for both. They used curved barbells instead of straight ones so they will never properly heal even if I got correct jewelry. Ended up having to take both piercings out which is a total bummer. Shelled out $120 for nothing. What a waste.

I got my septum done today and didn’t realize before I left how crooked it was. The whole experience was sooo fast and I’ve been pierced multiple times. It was too fast to get a proper piercing, which I didn’t. Ive reached out on instagram to figure out a solution and haven’t heard back from anyone yet.

Mari pierced me and she was great! Unfortunately, I can’t remember the lady’s name that greeted me, but she was very nice and helpful. I’d go there again!

Take your $50 somewhere else :’) The process was quick, normal wait time for any walk in service. I was pierced by a fellow Latina, the visit itself had no issues. However I began to have complications with my septum a few weeks after. It kept having the thickest piercing bumps. I thought it was because of the surgical steel since I clean it every single day and multiple times, never touched it either. I went to a more reputable shop and they suggested I take it out since the placement was horrible and tight, too forward and low-different than the common mistakes of the piercing going too far up and back. I had it in for months until now. Waiting a few months to get re pierced somewhere else

Walked in but still got in early, she (VNA) made me feel very comfortable during the whole process!

I didn’t have to wait very long at all and the artist was very professional and funny, which helped calm my nerves a bit. Overall, a wonderful and easy experience!

Very pleased with my tattoo! I was able to walk in on a Saturday evening without an appointment

Emma was amazing! 10/10 would recommend

It was so great! The artist was awesome and so professional and friendly. Such a great experience!

Amanda was so great! I got my ears pierced with 2nd holes on each and it was easy, virtually pain free and super quick. I was in and out in less than 20 minutes and was really pleased with the overall experience. Also- the shop was very clean and she sanitized everything before and after my service. Highly recommend Black Cloud and Amanda!!

Abby did my helix piercing and she was great! Everyone there was very welcoming and the environment was very clean.

Amanda was so helpful and sweet to both me and my boyfriend. She worked efficiently but also very careful and made the process so easy. I definitely will be coming back thanks to her wonderful customer service. 10/10!!!!!

An absolutely wonderful experience! V made the process fast and comfortable :) 10/10 will recommend to a friend!!

Staff was kind and very helpful ☺ I will definitely come back for services.

My son and I where walk ins on Friday the 13th . We where able to get in with an amazing artist in a very short time frame ! The entire staff was friendly and professional!! The shop is Super clean ! Thank you to all of the Blackcloud team for making our evening great & a big Thank you to our artist (Xuanvelez) check him out on the IG @xuanvelez !! My son got the #13 on his chopped off finger 😳 & I got a wizard !!

The piercer was very friendly and very helpful. She helped me pick out new jewelry to replace some lower quality pieces I had in my ears. She also changed them out for me which was very helpful. Overall great experience!

Roman is my guy, but the girl who pierced my was not what I thought she was going to be like. She was nice but when she pierced my ear she put in a curved bar. My husband and wasn’t happy at all. I like it just worried bout the healing process.

Very nice people and they allow walk ins which I loved, very sanitary as well. Had my nipples pierced it was quick but painful . So cute afterwards!

Viva was so nice and cool, did my piercing quick and clean. Great service thank you!

Cristian was very passionate about his work and understood the connection of the tatoo. He made my son and I feel the Love he had for his Art. We definitely highly recommend Cris and Black Cloud!

I brought my daughters to get ears and niece to get nose and snake bite piercings. The shop was packed and Amanda handled the crowd well, organizing people by tattoos and piercings while answering calls ringing off the hook. They were organized, knowledgable and professional. My neice fainted and they seem to have handled it well.

They were very friendly and welcoming of walk-ins which I thought would’ve been rare during covid. I got my piercings done there by Amanda and Emma. Both of which made sure i liked the positioning of the piercings before continuing any further. Will definitely be going there again for any future piercings!

Banks and Cassie were amazing!! 10/10 deff recommended!! Amazing piercer and tattoo artist. Dream team. Very satisfied

I got pierced by Amanda and she was amazing!! Super nice very high energy I loved it 10/10

My piercer was super kind and worked with me to make sure it was perfect and how I wanted it.

Went to Black Cloud for an ear piercing a couple years ago then back today for my double conch. Ill keep coming back for more - called ahead and they took me in right away, friendly staff, efficient and fairly priced.

Parker was great! Everything was explained as we went along, which made it a breeze! Thank you!

Amazing tattoo artist is @furiousgeorgelefler. I love my chest tattoo from him. Truly an amazing artist! Highly recommended him for you next or first piece!

Just needed some jewelry ASAP right before work because my ball fell off. Drove up. Knocked on the door. Was helped immediately. Not a huge jewelry selection but had what I wanted. BANKS was mad chill. Set up and put my new set in. Jewelry was affordable

My piercer viva was very nice and friendly and i enjoyed my customer service

Great place! Very clean! Overall good experience and my piercing looks fantastic! :)

Amanda was absolutely amazing!! She gave great recommendations and I’m BEYOND happy with what she recommended. I got a double conch and a funky lobe piercing. Super stoked to have these heal and go back to her for earring recommendations. Amanda even shared her contact information so I could text or DM her if I had any aftercare questions. They go above and beyond. Anyone who wants a piercing done right should go here!!!! I will definitely be back🤗

Im not sure the girls name but I went in for a nose piercing and she was great. Friendly, fast, clean, and professional. If I need another piercing Ill definitely be back.

Awesome experience with JJ. Very professional and great work.

It was a great experience. I had the sweetest lady 💕 double nostrils brought tears to my eyes and a scream lol. But I Love it Thanks Maripierad💜

The people were so nice and we got done in a reasonable amount of time. 10 out of 10 would go back again!

Banks was great! Very precise and detailed with his piercings. :)

I had took my nose piercing out for a job interview and the hole slightly closed, but Banks was able to help me get my nose ring back in quickly with minimal effort!! Would definitely go to him again!!

Very impressed!! Typically I have a hard time with piercings however Abby is amazing and I didnt feel any pain at all....Im still so happy and pain free a week later!!

I got my nose and conch pierced by Emma today. She’s only an apprentice but she was amazing. Both her and her trainer were made me very comfortable throughout the entire process. She was very professional and sanitary and really seemed like she knew what she was doing I would recommend her to anyone.

I received a piercing from Amanda and she was awesome!! She was so nice and thorough!

My daughter and I went in today for nose piercing. We both were overly afraid lol! Zoie did such an amazing job! She was super patient with us and helped me to follow through. Thanks Zoie. I didn’t feel a thing. You rock!

Banks helped me and my homie out w out purchase. Great customer service, and easy to talk to. If you’re looking to get your piercing done or purchase anything I’d go here no question. Appreciate yall

They were all so sweet and friendly, I love my tattoo she did a great job

Emma was so sweet and welcoming. I was a bit nervous but was immediately at ease. Amanda was phenomenal! Process was so fast and didn’t hurt at all!

Amanda did my piercings & Emma was working upfront. Both ladies were absolutely amazing & made us feel very welcomed and at home. This is probably our new go to shop. Thank you all so much !

Nadine is an apprentice who’s only 19 and she killed her first American traditional wolf on me. Definitely going back to see her and the other artist who did my friends tattoo also did an amazing job !

I got my nose pierced here today and it was so quick and easy, everyone there was super sweet and friendly! Thank you so much Amanda! I love the piercing

Really good service, fast, clean and not painful, thanks to Laura