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Ginos auto repair
3917 A, Monroe Rd, Charlotte, NC 28205, United States
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Ginos auto repair
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J
Review β„–1

Ginos was referred to me by a close friend who was on point with recommendation! I was impressed with the service given and reasonable price quote compared to other referrals....i cant leave out great personalties and sense of humor! :0) this was my first but definitely not my last visit for any car repairs needed! πŸ‘

Jo
Review β„–2

Knowledgeable, years of success in the business, fast turnaround and very reasonable.

Pa
Review β„–3

Look all you want, you will not find a better auto repair shop in Charlotte. Gino and Tony and their team are honest, do a great job, and stand behind their work. Theyve kept all four of my vehicles humming for the last seven years. They get my highest recommendation.

Mi
Review β„–4

The brothers are great! Mechanics are very knowledgeable and care about your car. We have been going to them for years. Gino and Tony are very friendly and alot crazyπŸ€ͺ. Best in town!

ha
Review β„–5

They were excellent Tony and his brother they were superb these guys are real mechanics and they dont rip you off I am so glad I do all the mechanics to go to I chose them I won that deal

OU
Review β„–6

Dont come here for any type of leaks or water leaks. Go elsewhere! Had to go to dealership to fix.Reply: . You told me you guys could do it and you dropped the ball on it. . Stay away from this scandalous company. Oh and they said the run off drain thats connected to the sunroof was dirty but in fact the dealership said the run off drain in its entirety was damaged. So they had to replace the whole thing.its fixed.

Ha
Review β„–7

They were awesome and Im sure I wont take my car anywhere else .......❀️

to
Review β„–8

Very happy with service. I normally wrench on my own vehicles when its routine maintenance . I cant repair ac. Had an appointment, diagnosed promptly and fixed on time.

KP
Review β„–9

The folks here couldn’t be more friendly! They definitely deserve and live up to the good reviews. They squeezed me in, despite being quite busy, for a battery replacement. Professional, knowledgeable, honest: what more could you want in an auto shop? Oh, and fair prices too! If I could give 10 stars I would.I also liked the small waiting area with coffee and TV. Great shop, great people.

La
Review β„–10

Could have been a little bit better customer service

M
Review β„–11

They quoted a price, stuck to the price, did the work on time. They were not the cheapest, but not the most expensive either.

Ad
Review β„–12

Just a good experience. Didnt tell me an answer when they didnt have one. Laid out the risks and costs for each. Great people.

Br
Review β„–13

First time at Ginos. Amazing, friendly, quick service. Ginos has made me a customer for life with one visit!! Thanks Tony!

Re
Review β„–14

First time going. Gino and Tony are so sweet. Got my Kia Soul back on tbe road

Te
Review β„–15

Courteous, Professional and Reasonable Price.

Te
Review β„–16

These guys are honest and fair. I really needed my breaks fixed before going out of town and Tony was able to fit me in the same day. Tony was professional and a great communicator about everything they were doing. Highly recommend Ginos

Da
Review β„–17

Ginos is the best auto repair shop in Charlotte and probably all of NC.

Gr
Review β„–18

Ive been taking my cars here for the past few years and they always take great care of my vehicle and answer any questions I might have. Really great mechanic!

Ky
Review β„–19

Best car repair experience I’ve had. Both in quality of interaction and handling of repairs. I’ve always found car repair experiences a little emotionally grimy - and Gino’s is the first time I’ve felt great about the whole experience. 10/10 would return for another repair (hopefully not too soon).

fr
Review β„–20

Ladies, when you need auto service, call Ginos Auto Repair. He does a wonderful job. Hell check out your car and tell you whats up with it and quote you a good price. Im very happy with my repairs and so will you.

Ke
Review β„–21

Ginos was honest and the price was very fair. I have recommended them to many of my friends and family.

Li
Review β„–22

They have been my mechanics for a while now. Honest & up front about needed repairs. Reasonable pricing. Thoughtful interaction with customers. They know what they are doing. Once you try them youll never go anywhere else.

Je
Review β„–23

**BUYER BEWARE** these guys will take great care of you. I’m not a car guy, I couldn’t tell you where the spark plugs are so whenever my truck needs work, I cringe because I feel like I’m going to get taken advantage of. Long story short, my truck’s AC stopped working, I took to the dealer and they tried charging $1,400. I said no thanks I’ll go without AC. I called Gino and he said he could do it for less than $600. I was blown away! I know getting your car fixed can be a hard experience but these guys made it pleasurable and I’ll be sure to bring my business back when needed. Just hopefully it’s not needed too soonπŸ˜€

Ev
Review β„–24

Ginos is honest, knowledgeable, and doesnt play around with your repairs! He gets the job done right the first time. His prices are pretty much the same as all other shops. I am definitely a satisfied repeat customer.

Sh
Review β„–25

We took our SUV here for various repairs. After one of the repairs, we find there is a leak. We take it back to Gino’s and they tell us that they caused the leak and would fix it. They fixed the leak but then we bring the car home and the parking assist and garage opening system aren’t working! We took it back to Gino’s and they tell us that’s not something they can fix. I told them it was working fine before giving them the car but they were unwilling to help us. We had to take the car to the dealership for repair, which ended up being $1,200! Such a large expense that Gino’s didn’t want to help with even though they caused it!!

Do
Review β„–26

Great service well worth the time to go here

Gi
Review β„–27

Great place. Honest and trustworthy. They wont spin you. Timely service with a smile and they even helped me out with questions about DIY repairs over the phone. Highly recommend!!!

Br
Review β„–28

Ginos is always quick to work us in and up front with what needs to be done. I recently brought my car in and they found a problem from a previous repair done by another shop. They wouldnt charge me a thing for finding the issue even though I ended up getting it fixed under warranty from the other place. Ill be taking my car to Ginos first from now on.

Ra
Review β„–29

Quick, friendly, and reliable. I absolutely trust them with my car. My only complaint is they are so popular it can be hard to get an appointment. I guess thats what happens when you have a great team and great service! :D

Ro
Review β„–30

These guys are legit.... Gino and Tony can fix anything and are honest. Which is very hard to find when it come to car repair! Have taken my cars to them for 7 plus years.

An
Review β„–31

The staff at Ginos were very courteous. They couldnt help me with my car at this time but, I will go back to them when the time is right.

Do
Review β„–32

Great people, great service and speedy. I was looking for a new mechanic and stumbled upon Ginos Auto Repair and was immediately taken by all the very similar reviews. And sure enough, they delivered exceptional service from the time I spoke to them on the phone until I left my new mechanics shop. I would highly recommend to see them if you are looking for a new mechanic.

e
Review β„–33

Car broke? Bring it here! The guys are great to work with and very friendly.Been there a few times for work on my old Jeep CJ and theyve always treated me fairly. They are my go to crew for mechanical work.

Br
Review β„–34

Very honest with fair prices.As a woman I have always felt that I was talked down to and taken advantage of when I have taken my car to a shop.NOT here. They are kind and very honest. I will never take my car anywhere but Ginos!

La
Review β„–35

Honest, reliable, and lowest cost youre going to find. Been using them for 20 years

Ar
Review β„–36

Ive been taking our cars there for many years now. These guys are honest & hard-working. The thing about mechanics that scares all of us is are they telling me the truth because unless youre a mechanic, theres no way to know, right? The folks at Ginos are honest. No such fear with them.

Ja
Review β„–37

Ginos Auto Repair is one of the most amazing places I have ever been to. Super friendly and nice and willing to talk to you about any problems you are having with your car. The price is way less and very fair compared to most dealerships and they will not charge you for anything you dont need.

M
Review β„–38

This is the only place I trust to take my car for repairs. They are honest, give you a fair price and its done correctly. I just took my car in for new brakes... the last set they put on I drove for over 75,000 miles. Its a family run business... Gino and Tony are brothers and their Mom, Carol helps in the office. They are wonderful people! Very kind and when I go there I know Im NOT getting ripped off and its done right!

Le
Review β„–39

What a great experience for someone from out of town. I came in with a fuel pump problem in the middle of my tour and they fixed me up fast and a fair price. Excellent service and cool family business . Two thumbs way up

Ja
Review β„–40

You will not find a better shop...period. Family owned small business that still operate on values of trust, honesty, integrity, quality, and professionalism. Unpretentious and friendly...the folks at Ginos care as much about you and your car as much as they care about the excellence and reputation of their work...and at prices that will have you feeling like its a blue sky kind of day even when its gray and rainy. Shsssh, Keep it secret.

Gi
Review β„–41

Good guys

Ha
Review β„–42

Maybe 2 and a half stars? You be the judge. I read the reviews about them being honest and friendly people, so I thought Id pay them a visit. I like honest and I like friendly and I love supporting a small family business. The first visit I had my tires rotated and oil changed. Pretty straightforward, no complaints. Tony is a charismatic guy with a good sense of humor. Fast forward about a month and a half. I take my car back for a strange noise its making. Less than an hour later I get a call saying its all done, itll cost something like $300 to fix. I pause. Tony laughs--he got me. Well played, Tony. I laugh. The real cost is $25, he tells me I was missing two lug nuts on the rear passenger tire and thats where the noise was coming from. Scratching my head a little at this point. Back at the shop and behind the counter is, I can only assume, the mother. I mention that Id recently brought my car in to have the tires rotated and I ask if its possible the missing lug nuts werent tightened all the way and fell off. She says, No, weve been at this too long to make mistakes like that. I say, Okay but Im thinking, mistakes happen no matter how long youve been doing something. She then follows with, Maybe someone needed them. Being a realist, yes, its possible someone stole two lug nuts off of my rear passenger tire. Its also more possible that someone at Ginos finger tightened those lug nuts and forgot to follow up with a torque or impact wrench. Thinking I was supposed to feel really good about it not costing $300 and leave with a skip in my step. While $25 doesnt catapult me into poverty, for two USED lug nuts that most likely fell off after a rotation, I still have to believe I got a little scammed. But, no way to prove it either way. Next time Ill go back to King Auto on Plaza, I dont know why I didnt to begin with, and always check my lug nuts.

Br
Review β„–43

Been using Gino and Tony for years. Always friendly, honest service, fair prices, and easy to work with. I’ve had both an SUV and performance car serviced with them and never had issues with the repair work. Wish all shops were like them!

Mi
Review β„–44

Worked with Tony on a couple of issues on my truck. He was very friendly and informative. He wasn’t just trying to get my money but was welcoming and did a lot of research to get me beat prices. It is so important and difficult to find a mechanic you can trust, I will be going back for sure!

Dr
Review β„–45

The family here has always been fair to both me, and the business I work for. Every time we take our cars somewhere else, we seem to get less service for more money. I appreciate everyone there, and how its never a hard sell, or a rude mechanic pressing you to fix unnecessary things. We followed them when they moved from Plaza Midwood, and well follow them again if they ever move. A+

Jo
Review β„–46

I recently relocated to Charlotte and have a relatively new Jeep. Its had a few issues and I brought it into Ginos the first time because they were in my neighborhood, Midwood. I continue to go back because they are incredibly efficient, honest and priced competitively. I would highly recommend Ginos.

bo
Review β„–47

Great place. Very hospitable and professional. I would recommend them to anyone.

Di
Review β„–48

Hi, my Infiniti 2006 m35 car low beam light stopped working. I checked with firestone and pep boys both said it will be around 200$ to fix and an appointment needed. I just went to Gino’s without an appointment and requested. He fixed the same for 118$. Thanks to you guys. Very friendly and quality service at a cheaper price.Regards,Dileep.

Un
Review β„–49

These guys are the best! My truck was done before I even imagined. They were professional and friendly. Go there!

Ja
Review β„–50

These people really understand customer service. I had a usual mechanic i went to but had an overheating issue on the way to work. They were right down the street from my job. They inspected the vehicle found the issue (minor issue). A hose had come loose. They reconnected the hose. Added more coolant and were done in about an hour. Only charged for the inspection to find the issue. That was my 2nd time going to them. The first time they were even better. I misread their closing time and i wouldnt be off work until after they closed. They helped greatly for me to get my car that day. Wont use another mechanic. Have switched job locations and i still go out of my way to come here.

To
Review β„–51

Love these guys. Always honest and up front never try to rip anyone off, mamma keeps the brothers in line

Na
Review β„–52

This place is great. They’ve always struck me as very friendly, honest, quality mechanics.

Ja
Review β„–53

Repairs are usually same day and reasonably priced

Ph
Review β„–54

You will not find a better Auto Repair Shop in Charlotte. I went in for a overheating problem in my radiator. They found I had a cracked engine block and spent the next week working over and beyond my expectations in every way to see that I would get running again. I have never felt like I should have paid more than I was asked, for the work they did. Do yourself a favor and check them out.

ha
Review β„–55

Such a great place! Loved the people here and the price is very reasonable.

Ga
Review β„–56

Talk to a rude guy explained I had a leak relating to power steering pump is good may need a hose. He cuts me off and says couldnt possibly be a leak you need to replace pump.... He then gave me a drast estimate without seeing my car of $350. πŸ€” Oh really you havent even seen my car and the fluid spewing from the high pressure hose couldnt possibly be a leak? I just had the pump replaced and paid $165. Thought I had a new mechanic but I must continue to look. These reviews must be from friends and locals with no knowledge of cars. Will be replacing this hose myself since my neighborhood mechanics seems to be overpriced scammers.

Ga
Review β„–57

I recently bought a car from craigslist. I was told that the car had a speed sensor problem. I decided to bring my car into ginos after my car almost stalle on the road.I called gino and they could fit me right in. I found a few extra things wrong with the car. Gino gave a a very good price to fix everything.

Me
Review β„–58

These guys will never steer you wrong. They have helped me out so much and they wont cheat you out of any money.

Le
Review β„–59

Great customer service

Pe
Review β„–60

Great service, great people, great price. What more can you ask for?

Jo
Review β„–61

Great shop.

Ta
Review β„–62

Did my universal joints price was right and was in and out

Ca
Review β„–63

Honest is his repairs and charges fairly

Ia
Review β„–64

These guys are straight shooters and stand behind their work.

Ch
Review β„–65

Honest and reliable

Wa
Review β„–66

Always the best

Information
2 Photos
66 Comments
4.8 Rating
  • Address:3917 A, Monroe Rd, Charlotte, NC 28205, United States
  • Site:https://ginosautorepair.com/
  • Phone:+1 704-372-2083
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–4PM
  • Tuesday:8AM–4PM
  • Wednesday:8AM–4PM
  • Thursday:8AM–4PM
  • Friday:8AM–4PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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