We love Echo park! We have now bought 2 Jeeps from this location. The staff is always wonderful. They’re knowledgeable, kind, and really want to help people buy cars. Tristian helped us through the whole process. He was polite and extremely helpful. Thank you Echo Park, for the wonderful experience. Kudos
Kim El Cora took great care of us! She was so helpful & broke everything down so we knew exactly what was happening and how it would happen. We drove to Charlotte, North Carolina from West Virginia (7/17/2021) and she helped us above & beyond. Nothing but good things to say about EchoPark. Everything about our vehicle was transparent. No one chased us down the parking lot trying to get us into something we didn’t want like you would experience anywhere else. All of the hard stuff was done before we got there. We basically checked the car out, signed & was out the door! An hour tops! She is the best & gave great advice! Thank you so much, Kim! We love this Escape! 😄
I had an amazing experience working with Dino and Ed selling my truck last week. From Dinos first email to come get a physical appraisal (knowing the virtual one was low) to getting a check in my hands was as smooth as one could hope for! And they gave the best offer for my truck as well! Beating out several popular companies people sell to.Ill gladly keep Echo Park in mind next time I need to sell a vehicle (and recommend to others for buying!)Everyone was so polite and timely and helpful. Would give more than 5 stars if I could
I had a great experience with EchoPark compared to the experience I had with another big brand dealership. The process to reserve a car to test drive was easy and the car was ready when I arrived. Jamaur and the sales manager Steve was great to work with. I never felt pressured into making a decision after the test drive and I was able to go home and sleep on it then come back the next day to make the purchase. Even though I did not plan to do in house financing, their interest rates were comparable to my credit union. The price of the car was also very fair.The style of the showroom made me feel comfortable and did not make me feel like I was conducting a sales transaction. I did not have to work with multiple people like other dealerships and I did not feel pressured to buy service packages or extended warranties. I am so excited to drive my new Lexus!
Danny made it a great experience. He let me take my time and figure out what was best with my car I was trading in and buying the new one. No rush no issues. No hassles. All went well. Recommend them to anyone looking for a good deal.
Tony was very friendly and personable! He listened to our needs and what we wanted. Got us out the door at a price we were able to afford. Worked for the benefit of us not the company!!!
Had an awesome experience purchasing my car at echo park. They have a wide selection of cars and reasonable prices, the entire process was so fast and easy. Tristan was a pleasure to work with, he’s respectful, cares about the customer, and really knows what he’s talking about. Highly recommend coming here!
In this very tough market it’s refreshing to find a dealership that still has a great selection of cars at very good prices. The sale process was a breeze. Steve Forbes was very helpful throughout this whole process. I’m one very happy customer.
Tony Ramirez was an incredible help finding the right truck for me. He knew exactly what i was looking for and showed me great options within my budget. I couldn’t have asked for more! We got a great interest rate and monthly payment. Thanks so much to Tony @echopark!
My mom need a new car, but we were not looking forward to the long boring process however our experience was fabulous. The Sales associate George Harris was incredible he was super helpful, patient, and friendly. He walked us through the whole process and we didn’t feel pressure to buy. Thanks to George my mom came home with a brand new GMC that same day.
Cullen is amazing! We appreciate the whole experience and he helped us buy a car in the same night even if we did stop by at a later time in the day. He had an open smile and walked us through the whole thing, answered all our questions, let us compare the cars next to each other with a lot of back and forth, always with a smile!Another thing to appreciate is that Cullen treated me just as much as a client as he did with my husband, did not ignore me or give me limited responses just because of that, and it is a small thing that goes a long way.Thank you Cullen for the help, the company and the car! Definitely check out this dealership!
This was my first time buying a new car, I was beyond impressed with how easy and smooth the whole process was. Kim, was a friendly face and warm greeting as soon as we walked in. She made the whole process seemingly effortless. She was extremely helpful! I will 10/10 recommend anyone looking for a new car to come to Echo Park! Thanks again, Kim!
Incredible experience buying a car with Echo Park for the first time. We were warmly embraced from the jump by Mike Mayo as he walked us through the car buying process and made our experience at echo park smooth and easy . I couldn’t have asked for a better guy to work with. Thanks Mike!!
What an awesome experience I had at EchoPark with Daniel Johnson. He was patience, understanding and willing to go through my changes of choices to purchase the right car. Daniel demonstrated his knowledge of vehicles. My test drive was phenomenal. Daniel conveyed all of the financing process step-by-step, which is very important to me. My experience wasnt pressured or rushed. I would truly recommend Daniel/EchoPark to my friends and family.
Kim and George were very respectful and understanding of the situation brought in front of them. Most importantly supportive of ensuring I got the rate I was aiming for. Couple things that werent clearly stated prior to my arrival was the non negotiable prices (there prices are great had no problem paying), and the no outside finance threw me off. Worked out great in the end, thanks again!!
Steve Forbes was exceptional. The process was easy to navigate. The website is informative and matched the actual experience. Steve guided me step by step and the entire trade/purchase was the quickest I’ve ever experienced. Highly recommend Steve and EchoPark. Would buy from EchoPark again in the future.
We purchased a car at EchoPark Charlotte for our daughter. When we first went on the lot a male employee was told to come help us. We told him what we were there to look at. He was absolutely horrible just stood at the back of the car a never gave us any info on the car or how things worked there. We wanted to leave and not come back but we really wanted the car. So we ended up getting another salesperson, Kim El Cora to work with us a few days later. Let me just say she turned a horrible experience into the best car shopping experience we have ever had. She was quick, thorough, helpful, informative, and very friendly. All the things our previous salesperson was not. If it had not been for her we probably would of left the perfect car for our daughter sitting on the lot, but once she started working with us we no longer had to. She made a bad experience at EchoPark turn into a great one leading me to leave a 5 star review. If your ever in the market for a newer car near Charlotte please see Kim El Cora before purchasing anything!!! She is awesome and will get the job done right!!
George Harris is such a great salesman. Very patient friendly and made us laugh a lot. We will buy all of our vehicles from here in the future. I will recommend echopark and George Harris to my family and to everyone.
Tristan really took care of us. He cared about finding us the perfect car. The process was super easy. Thanks for being awesome EchoPark.
I was instantly greeted and introduced to, Steve who would help me get what I was looking for. I knew what I wanted when I walked in the door and he instantly went out and got the car for me to test drive. Extremely professional and friendly at the same time. Gave me plenty of time to decide on my own without pressuring me for a sale which was a huge relief. 1000/10 would recommend Steve and the dealership to help get you the car you want. I definitely will come back when I decide to get another car or if I decide to trade in.
Patrick Murphy was a wonderful and personable salesman. I recommend you to request him if you are looking to purchase a vehicle. He is very patient and is not pushy. He told us his goal was for everyone to leave happy! And that’s exactly how we left! Thank you so much for everything! It was greatly appreciated!
Fast, easy, and no pressure! George Harris made the experience of buying a car exciting again versus the traditional dreaded haggling and waiting process. Went from interested in the morning to picking up the vehicle after work, took less than an hour in the dealership before I was on my way. Highly recommended, be sure to ask for George!
Great selection of cars, I was looking forward Fusion and they had 11 to choose from. Much more than any other place I looked at.Pricing is VERY competitive lowest I could find and I looked around at dealers and websites.Lou got me in and out fast as well and was extremely knowledgeable about the car I was looking at.
I came to echo automotive with my daughter for her to buy her first car purchase from a dealership. Ernest was absolutely amazing. he listened to us and our comments, questions and concerns. He took what we said and worked really hard in my daughters favor to help her in every way he could. We had some good laughs along the way too. Car buying is always a long process but Ernest made it a positive and happy long process and experience. I definitely will recommend echo automotive and Ernest to anyone. Thank you so much for the great customer service and all of your help.My daughter is one happy new car owner which makes for a happy mama.
Had the most easy and enjoyable experience purchasing a car! From the moment I stepped into the building, I knew this place was not the typical dealership. From the friendly greeting to the modern decor, I knew things would be different here. I wasn’t disappointed. Our salesman Tim was friendly, straightforward, knowledgeable, and fun! No pressure! No runaround! Definitely a five-star transaction from start to finish!
Patrick Murphy met us and immediately made us feel more relaxed as he walked us through the EchoPark experience. He was just what this nervous buyer needed! Patrick was not too pushy but a wealth of insights and ideas on how to approach our purchase —even in light of our post wreck insurance process. I highly recommend EchoPark and urge everyone to ask for Patrick!
We have bought 3 vehicles here now and have a great experience every time. We most recently bought my husband a truck and Tony was amazing!!
Mike was excellent to deal with! Would absolutely recommend purchasing from EchoPark again. Our second vehicle purchase from them. Simple, quick, and smiling faces to boot!
We had George Harris help us today and he was fantastic! Drove from SC just to come here. Our 2nd time buying here! Greg, the manager was amazing too!
3rd card bought here at Echo Park. Tony the sale associate was amazing! Highly highly highly recommend buying a vehicle from Echo Park. Come see Tony and get a vehicle!
Looking for a car and need some guidance that’s quick yet reliable .. GEORGE HARRIS is your go to! George was great! Never felt more at home at a dealership ever. He helped me found the car of my dreams and got me out of the lot within a reasonable time. 10/10 would buy again! Haha all jokes aside. Thanks George for the help. Definitely got me out of a twist and couldn’t be anymore grateful. 😁
Absolutely the best easiest most fun car buying experience EVER! George Padin is the best!! Go see him if you meed a new car
Mike was a rock star! Great customer service and an overall great environment. Will definitely look to EchoPark for any future needs!
Kim was amazing, sold me a 2019 Dodge Charger. She explained the terms and payment options to where it was easy and simple to understand she was very patient and communicated well, and she’s an amazing person I would highly recommend her to others!
EchoPark made the car buying process super easy. Great detail into the vehicles on the site, chat support was helpful in getting me some basic questions answered and after I quick phone call I was able to place a deposit to hold the car I wanted while it was transferred to my local pickup location. I shared some details via text with the agent that was helping me out and completed 90% of the paperwork the morning of my scheduled pickup from home, which made the process to complete the purchase super quick.Great price (compared to other locations in my area) for the car I was looking for, really good service and communication, and a simple buying process. Would definitely use them again.
My experience with EchoPark was nothing short of spectacular. I work 7 days a week so my time is limited. Thanks to George Harris and the great offer I got for my trade in I was in and out in less than a hour with a brand new vehicle. Those days of spending 6 hours minimum at a dealership are over. Thank you EchoPark and than you George Harris
Just purchased my first vehicle from Echo Park, very pleased. All the cars are clean and new, the process was extremely simple, very unlike what I expected based on previous experience at other dealers. Would definitely buy from them again. Kim, the finance manager is great.
The greatest place to shop for a new or used vehicle is here at Echopark. This is my second car from here after being hit by another. I thought it I would never be able to get another but I met mo and he made by visit just plain great. If you shop I promise you wont be disappointed.
Great experience here! Kim El Cora was very helpful, accommodating, and understanding. Kim walked us through the whole thing and she kept things rolling to get the car even while having 2 other customers she had to work with. Thanks, Kim! Echo Park offers great cars with low mileage and better prices than you’d get for a car with way more mileage!
George Harris was amazing to work with!He helped me get into my perfect dream car and was ready for any questions and concerns I had along the way. I honestly was so nervous but he made sure to explain everything and break it down so I never once had to worry. 10/10 would recommend to anyone when getting your car.
Kim, was very helpful in our car buying experience. From the second we walked she made us feel welcome. She took her time us and allowed us to even change our minds on the vehicle we wanted. She made sure to check in with us while we waited for our paperwork to be drawn up. She even made sure our 8-year old was distracted with donuts and toys. Would definitely come back and recommend to our friends and family.
Words can’t describe how AMAZING Lou and Kim in the Charlotte NC office are. What a great team they are. Not only did they find me the perfect car, the process was easier than cooking dinner! They are so kind and professional! Run don’t walk to ECHOPARK if your looking for a new ride!
Patrick Murphy was a wonderful and personable salesman. I recommend you to request him if you are looking to purchase a vehicle. He is very patient and is not pushy. He told us his goal was for everyone to leave happy! And that’s exactly how we left! We will shop at Echo Charlotte again!!!!
This was my first time buying a car on my own and Victoria made the process easy and fast! I initially came to Echo Park to look at another car, but after explaining to Victoria what I wanted -- she found the perfect car for me! She is very knowledgeable and good at what she does! Thank you so much Victoria, I love my new car!
George Harris was extremely helpful today with my car search. He reached out this morning and kept in contact with me all day up until I arrived. Made me feel comfortable buying from here and was very informative. Excellent service!!!
I purchased a vehicle from them earlier this month. That experience went great. The issue at hand is I am an out of state buyer and I am trying to get everything situated with my tags and I need some information sent from them to the state that I live in. I don’t know why they have a number listed on their site because they NEVER answer the phone. I’ve literally been trying to reach them for two days now. Great customer service shouldn’t stop once a car leaves the lot.
George Harris was amazing and helped me and my family out in such a tight spot, he is the man to go to for car purchases and finances! 10/10
I purchased a car today from Lauren at Echo Park Automotive. It was a wonderful experience from the very beginning. I did most of the shopping online, but I was greeted with warm friendly smiles & non pushy sales people once I entered the building. The whole process was as easy as its could be!! I would highly recommend shopping with them!
Best car buying experience I have had in my experience of buying cars! Highly recommend doing business with Kim
Danny and Ashley really took good care of us. Completing most of the paperwork before we got to the dealership was a huge timesaver. The prices are awesome! I highly recommend them.
Harris George was very supportive, informative and helpful. I would definitely suggest this place for car shopping.
I enjoyed the buying experience with EchoPark. I would give them another star if they would learn how to answer the phone. Fortunately, they are close by and I can just drive there. My salesperson, Daniel Johnson was very personable and friendly. He is a good salesperson in that he knows how to ask for the sale without being pushy. I recommend him highly. Best car buying experience ever (so far)!
Had a great time here. Mo helped us out, and he made the whole experience comfortable, humorous, and overall enjoyable. At no point did it seem like he had any other motive than to get me in a car I enjoy. Prices were great, people were energetic, and I would highly recommend this place to anyone trying to but a used car in this crazy market.
Great experience. Our consultant Mo Moustafa was so patient with our barrage of questions. Always replied with a smile on his face. The EchoPark experience was calm and easy. I love my new car!
Had a great time and experience at Echo park today got a new car with no hassle 😁😁😁😁... Thanks Danny
Mike Mayo was awesome guide today in the process of finding us the best car that fit all of our criteria. He was knowledgeable and great to share stories and experiences with. We did not think we will be able to do it all today but we are walking out of Echopark with a vehicle that Mike helped us find and secure. Yay! Thanks Mike Mayo and Echopark!
People are great, have a positive and helpful attitude. Best experience I have had in purchasing a vehicle. Knowledgeable about processes and loan applications. Love my new vehicle.
Kim was absolutely amazing! It was my first time buying a vehicle and she walked me through every step of the way and worked incredibly hard to get me the best rate and financing possible. She was so friendly and made me feel so comfortable. I couldn’t have gotten through this process without her help!
Easy, fast and convenient. Don did a great job and was patient and knowledgeable regarding a slight mishap with my bank. Thank you and I love my new car!
We came by EchoPark on a whim and we are so glad we did. We found the perfect car for our family. Lauren was so kind and knowledgeable. She explained everything to us and was such a pleasure.
I had a great experience at EchoPark earlier today. I arrived to test drive the Jeep I wanted at 2pm and was promptly taken to the car by Tristan. He was great in answering all questions I had and explaining all of the documentation. I highly recommending shopping for your next car here and work with Tristan!
This was the easiest car buying experience I’ve ever had! Their cars are new, their process is streamlined and I would highly recommend Kim. She was personal, experienced, and super friendly. She definitely knew what she was doing and she made the process seamless.
This was one of the best, easiest, and simplest car buying experiences I’ve ever had. I worked with Ernest, super cool guy, who explained everything in the simplest terms. Really made me feel confident in the choice I was making. I highly recommend working with him when you come down
Kim El Cora was my sales representative. She was fast and efficient. She gave me all the details and I felt I got the best deal ever. I give her 5 stars for excellence.
Kim was wonderful! Even though she was dealing with several people at one time, she was very wonderful and made this experience go very smooth! I would definitely recommend her!
Had an awesome experience here at EchoPark. Kim was very helpful . We weren’t sure what we wanted exactly, she showed us around and suggested cars for us to explore and decide on . We had so much questions and concerns and she answered them all. She was very patience with our hesitation on which car was best for our family. Excellent service!
This entire process was so much easier than expected. Tim made us feel comfortable and was sure to answer our myriad of questions. There was no pressure, no haggling, and no back-room trips. They offer great deals on cars with upfront pricing on everything you pay. It was almost relaxing. I would highly recommend EchoPark and would absolutely shop here again for another car.
I came in today looking to buy a specific car and Victoria helped us get through everything so smoothly. There were a few bumps in the road with my banking and she was so patient and made me feel so comfortable with the process!
Purchased a car here. The process was quick and easy. Kim made the process pain free. I would definitely recommend looking here for your next car.
Although I made my final purchase elsewhere, I would like to thank the salesperson (Kim Elcora) who was very kind and considerate during my stay there. She was very informative and a true pleasure to be around.Cars dont last forever and you can bet Ill be looking for her to help me with my next one.
Victoria was ABSOLUTELY OUTSTANDING. No pressure to buy but we did buy a beautiful vehicle. She kept us informed during the process. Very personable. It made the process that much better.
This was one of the easiest car buying process Ive ever experienced. Patrick was very professional with explaining everything and was hassel free... I recommend everyone to purchase a vehicle from EchoPark Automotive.
What a great experience with lovely Kim we had!!! Kim was beyond amazing and super helpful, she had truly a lot of patience answering all of our questions and explaining everything to us. We highly recommend her to anyone that is looking a great professional and willing to help you with a phenomenal smile!!!!
I had the BEST experience here!! Mike was our sales guy and he was great and made the process so smooth! I would recommend this place to anyone! They also have a great selection of vehicles.
George Harris was amazing! He was with me for over an hour just deciding what car I liked more and helped me find the perfect one. The process was the fastest one Ive ever had purchasing a car. I definitely recommend this place.
Great place to buy a car! No pressure / no haggling sales experience. Our salesman, Danny, was up front and helpful. Quickest and easiest way to buy a car.
I worked with Tony who made the process so easy and simple. The entire thing took less than an hour. I will never buy a car from anywhere else. Thank you for a great experience!
Ernst done a fantastic job being transparent and honest. This was my first car purchase and he walked me through everything step by step. He got me the most money out for my trade in and no one tried to pressure me into purchasing. This was a great and comfortable experience. I highly recommend Echo Park and Ernest!
I feel like I got a pretty good deal on my vehicle.
Ask for Kim and Steven, they’re really helpful and whole experience was smooth
The Experience with Kim was great at Echo. Kim was very much involved on what my wife wanted and needed. Kim explained in detail about everything the quality of the car and the history. I am very much pleased and happy with our purchase.
Great and affordable dealership! Lauren was so helpful and kind!
Great selection of high quality cars no damages and low miles
Very good service, quick and easy! Got our car within a couple hours!!! Great place! Highly recommend! Steve is excellent and very very helpful!
George harris he gave us great service,he is so polite and explained
We picked out a couple cars we wanted to look at and stopped into EchoPark as our first stop of the day.EchoPark likes to work with appointments but Kim got us into the car we wanted to look at right away.The prices are set, they offer some take it or leave it warranties, but it was a very straight forward process.Kim El Cora took great care of us and we’re happy with the purchase
Mike Chapman was amazing! He made what would be a stressful process super easy and stress free! I highly recommend buying your next car at EchoPark and working with Mike!
We had a peerless experience at Echopark. Kim was excellent, patient and kind. She took time to explain the whole process, and fees and explained all the protections. The first time i buy a car at no pressure and have fun during the process. Ask for KIM
EchoPark does not care about their customers. I purchased a vehicle in May and here it is August and already I need to put break pads, break fluid and oil in it....a BMW, which is not cheap. I know, I should have bought my vehicle from a dealership where they provide good service and know how to treat people. Lesson learned...The business model is such that they purchase vehicles and apparently dont run it through any maintenance checks and make repairs before they turn around and sell them off! I tried contacting them to see if they would foot the bill but got transferred to some other department where it just rang and rang. I called back in hopes of getting assistance and this time there was no answer and instead I got voicemail. Apparently, these folks are too busy selling faulty vehicles to pick up the phone. With all of that, I have 2 nice things to say about the Charlotte location. 1. The sales guy, George, was nice.However, as a car salesman, thats his job...to be nice and sale used cars. 2. They purchased my car for more than any other lot was willing to pay for it. Other than that, I will never purchase another vehicle from EchoPark. I purchased a premium service plan from them that of course doesnt cover the work that Im coming out of pocket for.I may just trade the car in that I bought before it has any major issues that arent covered.Dont buy from EchoPark. Youll be disappointed 😞.
I needed a new car since I just started college a friend of mine recommended Kim and gave me the number to contact her. Super nice and very helpful. Thanks so much
Dan helped my husband and I with our car purchase and we had such a great experience. This was not your typical car dealership experience. Quick in and out and exceptional service.
Danny was great to work with. My apt was at 1. I picked a car, test drove which was the easy part. The paper work is what took quite a bit of time. I was at echo for over 4 hours. Overall, good process - be prepared to wait.
I bought a 2018 Jeep Compass in July with my husband. This car has had to be serviced TWICE. The battery was dead and had to be replaced in august it was also missing some sort of cap. Now my suspension and the automatic transmission turn off thing isn’t working. We did a FULL inspection of the car before purchasing and everything was good. Also I got the platinum coverage because it sounded good and NONE of that is covered. If you are looking to get the package don’t. The exclusion list is pretty much everything that you need coverage for. They have good deals here but I would NEVER purchase a vehicle from them again. It has been hell dealing with this Jeep it’s literally falling apart and it’s a 2018 car. It’s ridiculous. GO SOMEWHERE ELSE that actually maintains there cars and makes sure the car is 100%. Before letting it be driven off the lot. And I only use my car to go to school and work. All these problems shouldn’t be happening after 2 months. Everyone that works there don’t even look like they know anything about cars. If you do get a car here please ask about every detail and let them show you that they are functioning properly. Also the warranty coverage is not worth the 3,000-4,000 dollars 🤷♀️
High level performance from such a wonderful employee. Kim showed me such care and devoted all her attention to satisfying my needs. Well recommended to having her take care of you. Thank you so much Kim very greatful for your service.
We had such a great experience working with Mike Mayo at Echopark Charlotte! He was so genuine & helped us figure out which car worked well for us without all the pressure you usually feel when buying a car. We even test drove on a Saturday before committing to a purchase on Monday, & there was zero pressure to commit to a purchase before we were ready. Would absolutely recommend when looking for a new car!
Great experience. I spent some time studying websites searching for the best deal on a Highlander. Id purchased a car in the past from EchoPark and again found that they had the best. As before, the process was painless and quick. I was in and out in about 2 hours. The vehicle looks like new and I expect many years of driving it. Steve was professional and personable. I am now a repeat buyer and will return the next time I need a vehicle.
I want to say that I have had a great opportunity to work with Kim El Cora. She has been very supportive of me and the purchase of my New Automobile Ford F150 .It has been a very long time since I have been looking for a Pickup truck and I wasnt disappointed! I am so glad we were able to make the decision 🙌and not feel remorse. Echopark should be proud to have the opportunity to work with People who have your best interest in your business decision 👌💯Thanks!
Kim El Cora was AMAZING from start to finish with the purchase of our new car. Not only did she make contact immediately, but she went above and beyond for us during the purchasing process. She helped us with any and all questions we had, and helped get us where we needed to be, in a truck we LOVE. The process of buying a new car can be stressful and sometimes pushy, but everyone here was so helpful and friendly. Thanks again for our new Jeep!