No frills, but MUCH less expensive than Safe Lite. Got me in within hours and waited a reasonable amount of time for the whole thing. The woman behind the desk was very knowledgeable and friendly. They are only doing windshields right now. Definitely recommend!

They were great! I had a rear passenger window completely smashed in and they were able to fit me in quickly and fixed it in about an hour and a half. Good prices too, they were slightly cheaper than the quote I got from Safelite. It’s easiest if you call ahead and make an appointment, they were pretty busy (I had an appointment) and that way they knew ahead of time which window they needed to order to have ready. Very kind staff too!

Professional, reasonable, and quick service! The staff is very personable. This us my 2nd windshield replacement with them. I wouldnt go anywhere else. I highly recommend them! Thank you!

Great service and very good prices. I highly recommend!

I had a great experience. The lady at the desk was super friendly and nice. She told me to come in at 9:00 and they took my car in 5 minutes and my windshield was done in 45 minutes. They have the cheapest prices than most with the same quality work. I do recommend this place.

Remember to tip these people - super friendly only place in town that I called that could get me done the same day. Thanks to them I have a window back after someone smashed it out the day before my drive back to FloridaThank you

Quick and easy service. Friendly. Best prices around!

I was definitely pleased with the service and the lady who helped out was awesome and kind and very professional and finish within the time she said. I would recommend it to anybody who needs their glass work done.

This was a great place to come and get the job done on little notice and finished in no time. And Rahel was a very pleasing spirit and entertaining as well with great customer service during my wait time. Would definitely recommend to anyone to come here!

Glass broke the very next day. Also does not offer insurance or any type of coverage if something was to happen after you leave would not recommend this place.

The absolute best customer service!!! The young lady is awesome!!!

I came here based on a recommendation to have a windshield replacement done on my 16 Mazda SUV.Let me start by saying this experience honestly exceeded my expectations.TLDR: Excellent customer service, best price in the area, faster service time than quoted.The phone call: I called for a quote, the young lady on the phone was polite and let me know my out the door cost and it was over $100 less than anyone else had quoted me. I scheduled my appointment for the very next morning and she made sure I had the correct address and told me its a yellow and red building (a helppful description, as the building is a little hidden from view from the main street depending which direction you come from).The visit: When I came in for my appointment, my car was taken back within 10 minutes of me arriving (I was 1 of 3 customers there as soon as they opened, so the vehicles were taken back by order of checkin). The young lady, Allie, got everyone checked in, let me know I could stay there and work on my laptop and provided the wifi info. I was originally quoted about 2-3 hours, but they had my car done in an hour and 15 minutes. Allie checked with all of us that were waiting a couple times to give status updates and make a bit of conversation. She had one of the best customer service personalities Ive seen in quite some time. We took care of payment just before she pulled my car out for me, and my out the door price was exactly what was quoted on the phone the day prior.The windshield: So far, I see no cracks or signs of leaking. Allie advised that it shouldnt be pressure washed for a few days, so as long as the windshield holds up, this review stays 5 star.

Did a great job and my windshield was replaced in less than 2 hours. I would recommend anyone to this place if you need a windshield replacement.

Fit me right in to schedule same day and fast. not to mention the price was a lot better that safelite

They called me 2 hours my car was done under an hour the nice young lady at the front had outstanding customer service even the guy who fixed my car was very very polite I recommend this company 1010 I overheard her saying they were family on which is awesome for a black business hey I promise you will not regret taking your car to this location for your Auto Glass needs. 💞

The guys are working fast. Friendly staff. The quality of work is 4/5 but very fast.

The best customer service and the most affordable window replacement in the entire southeast.

Excellent experience! Great customer service and they were complete in just under an hour. They were affordable as well. This is my second time using them. Highly recommend this place! Thanks for the great experience!

I had a great experience at Mikes on-time service I was quoted the time it would be finished and it was on time service I get them 5 stars

Great service and prices

Great customer service and didnt have to wait long.

Had these guys replace a broken rear windshield on an Audi Q7. Price was far better than other options, hundreds less than the dealer, service was great and I cannot tell a difference from the old to the new. I even returned recently and they vacuumed out additional glass that had subsequently fallen and lodged in the panel. I cannot recommend them enough. Great quality, price and service.

Knowledgeable, prompt, helpful customer service. Quality work done quickly. Very well priced.

Quick, great service, great price

Exceptional! Had to get my front windshield replaced and when I got there I was greeted by a the staff who immediately went to work. My appointment was at 9 am and by 945 I started working on this review. They were fast, fair and friendly. Plus my car looks good! Thank you!

Always a great pleasure getting my car serviced at Mikes Auto Glass. Top of the line work, done in a timely manner and the customer service is always A1!!! I highly recommend!!!

Good service and great price

Fair, Professional and Timely! I could not have been more impressed by Alleys knowledge and quick diagnosis of the water leak I was having in my Land Rover LR4. Her integrity earned my five stars!!! Thank you!

Place is amazing. Services are top notch! Will give many of these other companies a run for their money!!

Wow! Great experience and thats all I got to say.

Amazing customer service! We had to order the glass it came in wrong wasnt anyone fault because my truck was made in a different country . So the technician stop what he was doing and personally picked the right glass up and had it installed in my time frame amazing service will definitely be back for all my glass needs !

The sunroof in our Sequoia was leaking badly. I learned it has a drain system that needs attention.The people at Mikes are very friendly and extremely helpful. I highly recommend!

I called 8 different glass replacement places here in Charlotte and they quoted me the cheapest. They were able to schedule me in before the end of the day. They said it would take an hour and a half and it took exactly that long. So far so good, no wind noises or water leakage. Staff was also kind and well versed.Edit: Ive had the same windshield for well over a year now and have had no complaints whatsoever.

Nice pullers..

We had to get a replacment windshield for our car. I called around and they seemed to have the best price. ($170 for a 2012 honda pilot) My husband went in for our appointment. The shop discovered that our car needed the more expensive part. They honored the price quoted to me which was awesome! They also were able to install same day still. Nice job guys. Thank you :)

Showed up a little bit before time of appointment and was seen immediately. The guy who installs the glass was nice and cleaned up after everything. Its been raining and no leaks, great service!!!!

Fast and great prices!

Great customer service. Quick & affordable.

Fast and very friendly! Receptionist was very helpful, talked us through everything very informative! I would definitely recommend others to come.

Great service, I went to another company who refused the work because how old my car was. These guys took me in right away and treated the rust on the car before they did the windshield. Thank you guys again I highly recommend you all. 😄

Prices quoted seem to be better than most. Not very helpful on the phone but maybe I called at a busy time. There website needs some work. I was not able to get what I needed done scheduled in my timeframe so I was not able to use them. Service reviews are good but I cant comment on the service. Will try again when I need another windshield.

Had to get windshield replacement done.Great customer service soon as you walk through the the door and reasonable price and they did a wonderful job replacing windshield.Looks great.I recommend them.

Got me glass for my 93 f250. The owner drove and got it because he didnt have it in stock. I got lunch when I got back they had it in hand. Perfect glass and the lady at the front desk knew what she was doing. Everything was seemless. Will be coming back for all my glass needs including big trucks as well!

04/04/19 Called after making an appointment with Safelite. Quoted a far better price. (Not like the glass is any different) Was able to go that day. Took a little more than an hour. Super friendly. Ill update in a few months in case there are any issues.

Great work and service

Will definitely be back for any future auto glass fixes! They were quick, friendly, and helpful.

Love you Mike! Always friendly, always responsive!the best place for your Auto Glass needs! We hope you will never have a broken glass but Life is happening so here is Mike...🤣

Mike came out and was courteous and prompt. He call an hour before showing up and walked me through replacing my windshield. Gave me a good quote and got down to business. The most convenient service Ive used. He came out to my home and was done in 30 minutes. I was thoroughly impressed with the results and he was extremely knowledgeable and polite. I would definitely use this service again and recommend him to friends and family.

Mike did a wonderful job on repairing my window. And to put the icing on top of the cake his prices are way better than any body else. Will come back for more!

This review is a little late. .... but last year I got my glass fix by Mike and I must say that he was quick very pleasant and did an awesome job.... A year later and my back windshield still looks brand new.He came out to my house cleaned up all the shattered glass and replaced it with ease. A+ SERVICE. ...

Great service, affordable, and timely service. Without a doubt the most affordable too as this was almost $50 cheaper than their competitors, but the service is top notch! I would definitely use them again if ever needed.

Great work and awesome customer service. I highly recommend.

You did an amazing job with my front windshield 3 months back.. i called you today and you still have the best prices in town and is able to fix my back windshield today. Thank you for your great service. The reviews are so true.

Great, Fast service with real reasonable prices... The guy Mike also cleaned all of the glass out of my car too and was very nice... I highly recommend them 😊

Excellent customer service provided by the owner himself! After price comparing Mikes definitely had the best prices in and around the Charlotte area. Highly recommended!

Great work! Friendly staff! Reasonable prices!

Quick, excellent service from Mike. Called him at 9:30am on a Saturday when no one else would come out and replace my wind shield. Mike was at my home by 2:45 pm on the same day and he was very quick and a very nice man. Would recommend to anyone who is in need of awesome work from a great honest Person.

Great Customer Service!!!! I recommend them to anyone having glass/windshield issues

Very friendly and courteous I didnt get my window fixed there because of the time frame they were also $120 more then the nearest competitor who came out to me

Mikes Auto Glass did an excellent job on my back window. The price was great and the service was greater. Im well satisfied.

After calling several auto glass companies and being told getting my windshield replaced would cost around $290-350, I called Mike’s Auto Glass and they were 100x more friendly and their price was unbeatable! They replaced my windshield quickly and it looks amazing!

Great service - arrived exactly as expected. Came on short notice on a Saturday to replace a broken window in my van. Cleaned up, courteous - absolutely a great job!

By far one of the greatest experiences I have had while getting my truck worked on. It was fast, cheap, and very convenient. There was also no hassle while trying to set up the appointment and the quality of the product exceeded my expectations. I highly recommend Mikes Auto Glass.

Very professional. Very reliable. Courteous staff. They can handle many of your vehicle needs. Would recommend to all of my friends.

The technician that came to service my vehicle was awesome. He was there in a timely manner installation was less than 30 minutes A+++ service...... Would highly recommend to anyone needing auto glass service!!!!😁😁😁

They did a phenomenal job, great customer service. I would recommend this to anybody. Hands down the best auto glass repair in Charlotte

Awesome work. Im very satisfied with the service. Mike to my location fully prepared and even though it was below freezing outside, he finished the job in an excellent time.Keep up the good work, Mike!

Greatest and friendliest people to have work on your vehicle. They were over $250 cheaper than safelite were progressive wanted me to go, and have to wait 4 days for and appt. They did it here that day, and only waited 30 minutes to have it done.

Mikes Auto Glass was Great! Once I called the appointment was set up right away. Great prices. Came to my location and fixed my windshield quickly with outstanding service.

AWESOME SERVICE!!! Allison was amazing!!! Got our car completely fixed and back to us so quickly and such a reasonable rate compared to other places in Charlotte!!! HIGHLY RECOMMEND A+++++

Great experience! Anthony was very efficient, knowledgeable, and friendly. My windshield was replaced in 30 minutes. I would definitely recommend to anyone.

Friendly staff and excellent prices. Got a window replaced pretty quick and saved over a hundred dollars compared to other places I checked.

As a business owner myself I am greatly appreciative of the service that I received when I was greeted with kind words and great service thank you guys for your time and effort would recommend to anyone

An emergency occurred and I needed my back windshield fixed immediately. I called Mike and he came to my job and fixed my window. Thank you so much. And the price was excellent too.

Awesome amazing service and great customer service...they really go out their way to try and get you in and see you same day

Great service. Very professional.

Very professional and fast

Awesome business, professional people. I recommend to anyone needing work done, THIS is the place to go.

I originally thought i needed to replace the windshield gasket because rain was leaking into my car...Mike was honest and told me all he needed to do was clean/flush the lines from the sunroof that got clogged...so grateful the fix was minor and i saved some money!Great service and was on time! Fixed everything on a Sunday and i didnt have to go anywhere because he came straight to my home. Great work!

Great service, Mike was very nice and the price was way less than any other price I could find, and he didnt have any hidden fees, like I was finding elsewhere. No extra charge for coming to our house, I am extremely happy with his service and highly recommend Mike.

Excellent work and customer service.My new windshield was replaced quickly,looks awesome.The best price anywhere in the charlotte area.They were very kind .A godsend Its good to know there are still honest garages to take my vehicle to.I would rate them higher if i could.Awesome people.

Excellent service. Good price, done in less than an hour, quality work 5 🌟 🌟 🌟🌟🌟. Left happy. Thank you.

Poor communication skills. Told me I could only have my glass replaced (I will say for a decent price), but I only have a chip so I requested repair. He stated for repairs they’re “booked up” Confused - I asked are you saying you’re booked up for today or indefinitely? He then repeated for glass replacement we have availability for chip repair we are booked up. What does that even mean? Are you never doing chip repairs ever again? No appointments today, this week, this month? I didn’t even ask for a specific day and the response was booked up.

Great experience, reasonable pricing, prompt and convenient service! I would definitely recommend Mikes Auto Glass to anyone that needs this service. Awesome work Mike!Maxie Williams

I wanted to surprise my husband by getting his windshield replaced. I called Mikes Auto Glass at 9:00am got an appointment the same day at 11:00am and was done by 12:00pm. Not to mention they gave me the best quote! Nice professional staff. I am very pleased.

Great service... waited on a bigger named brand company for over a week I called today and it was fixed today great and fast service

I contacted Mikes Auto Glass because the passenger power window stopped working in my SUV on a Saturday afternoon. The window wouldnt go up at all and a rain storm was heading into town. He answered the phone right away and asked me a few questions about the problem I was having. Mike had the part in stock, arrived promptly and fixed it right at my home. I was so impressed with his experience, knowledge and professionalism that I would definitely refer everyone to Mikes Auto Glass if they are in need of this type of service! 😊

Being a business owner myself its hard for me to slam someone on a review as I know how some people just have nothing better to do in there free time but this here is very unprofessional and not how anyone should handle business. I contacted Mike to have him go to a salvage yard to remove the back glass for my customers vehicle. Took him several days to get out there to do it in the first place, he texted me saying broke which I was confused on the vagueness of that from the start. Long story short Mike broke the back glass I had already for over the phone and told me it was not his responsibly because it was a used glass. Never did he once state these terms to me, nor did I have any written documentation with stated terms & conditions. Then he has the audacity to tell me he normally charges customers for the trip out there rather the glass breaks or not. Needless to say I would never use these guys.. ever.... do not know how to handle business and they could care less about making things right when they are very much so in the wrong. Now I get to buy the back glass TWICE because he couldnt handle removing it without breaking it.

Their service was very good. I needed my windshield replaced urgently and they were very helpful. Will definitely recommend!

Quick, window fixed within 24 hrs of calling. Work took less than an hr. Looks great.

Mike is the absolute best! He helped me fix my back windshielf my drop top mustang not once but TWICE! He went above and beyond and is amazing 10/10 would recommend. He is such a nice guy and I will surely be referring to everyone I kno.1O STARS

Love. Love, love...they saved the day. First class customer service and so nice! I highly recommend!

Very fast, painless (And inexpensive) experience. Having them come to me was certainly the best part. Great work!

THE BEST SERVICE!! A nightmare turned into a BEAUTIFUL day, thanks to MIKES AUTO GLASS CHARLOTTE!! Very courteous, knowledgeable, and FAST!!! LOVE THE RESULTS, more than I expected!!!

Showed up for my appointment 30 mins early and was told the wait would still be 3 hours.

I had a window installed it took less than 30 minutes. In and out....Mike was great. Check him out you wont be disappointed.

Using my palm, I killed a mosquito inside my car, pressing it against the windshield (wearing no jewelry) in an Audi, which caused a sudden crack in the windshield! Not a hammer or a metal plate. Just my hand.People in the car noticed I hardly hit the glass were shocked. I found many automobile manufacturing groups are using a new kind of glass for windshields. They are more frail from the factory. Suburu has a class action.Looking at all local Auto Glass places, and the negative reviews I decided to go with Mikes Auto Glass Charlotte. When I called, they answered the phone QUICKLY.They were able to get the special windshield for me the next day, and the installation was only a 1 hour wait.Ally (sp?), who was the office person, was EXCELLENT with her customer service skills, her knowledge of the products they sell, and details of installation. Everything went smoothly and a lot had to do with how It is easy to find and they have a waiting area, but I walked to the local McDonalds to grab food.I will recommend them to anyone and everyone and go back there for my oil changes and tire replacements!

Quick & Smooth !!!Thank yallXOXO

Best shop around! Fast service, cheap, and got me in as soon as I called. I called other stores before this and they were way over priced with a week wait... Mikes Auto Shop didnt dissapoint. Thank you!

Some a hole broke my window and I needed to get it fixed quick because we all know how it rains in Charlotte. These guys had my window fixed and meat out of the shop within an hours time and I am very grateful for the service