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Formula Imports
7511 E Independence Blvd, Charlotte, NC 28227, United States
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Formula Imports
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Eb
Review №1

This was by far the best car buying experience I’ve received in my entire life. I had been putting off buying a car because as a woman it can be quite intimidating walking into a dealership with pushy male salesmen. I was pleasantly surprised when I was greeted by a female sales woman. Tina Gordon was not only warm and welcoming but she took the time to listen to what I wanted and what I was looking for. Even when I tried to look at cars a little less pricey she redirected me back to what I said I wanted and urged me not to be defeated before even attempting to purchase the BMW X6 that had my eye. From start to finish she was attentive and got me an amazing deal, low down payment, and a low interest rate. Tina made my car buying experience easy and stress free. If you are in search for a car let Tina help you find what you’re looking for. She is hands down the best sales woman in the Charlotte area! Thank you Tina I am enjoying my X6!

Ky
Review №2

Excellent service, & Great people to deal with. They went above and beyond to get me the car I was always looking for. Big thanks to Tina for making it happen.

Ra
Review №3

I purchased a 2018 Audi Q5 from Formula Imports. They made my purchase very smooth and quick. The people around are very lively and helpful, especially thanks to Harold for making this possible. Wishing you guys tons of success in the future.

Ma
Review №4

Best Car buying experience yet Gabby was great she was very responsive and always willing to help. I had a great rate from my bank and she was able to beat it and save me money. I would buy from her again in a heartbeat.

An
Review №5

Gabbie was awesome from start to finish. She made it happen quicker than expected and had my car delivered to me. Highly recommend her for your next car purchase and you won’t be disappointed!

Cr
Review №6

These guys are great and very efficient to work with. They provide my husband and I one of the best car experience we have ever had. The staff there is super friendly and there was no pressure. Harold my sales rep went over and beyond. He had everything ready for us upon arrival. Allowed us to test drive the car and we were all set to leave in less than hour. I highly recommend Formula Imports. Thanks!!!

Ca
Review №7

We had the pleasure of buying a BMW 540xi at Formula One Imports.Carlos was great!! We had been looking for a while and when we saw the perfect car, we were able to put a hold on it for 48 hrs. This was so good since we do not live in Charlotte. We were able to trade in our old car and drive off in our new car on the same day. Thank you Carlos!!! We highly recommend Formula One - professional, efficient and no BS.

Gi
Review №8

Great experience! I was able to test drive all three cars I was interested in twice, Harold was super accommodating and helpful in answering allmy questions about the three vehicles.I loved how quickly the purchase process went as I was busy at work, but Harold made all the calls and texts to get everything done simple.The car I purchased was delivered in great condition and I would highly recommend Formula Imports to friends and family.Thanks Formula Imports Team!!

Da
Review №9

Formula 1 has restored my faith in the auto industry. Jr was great and very responsive throughout the whole process. Alex was also great. The car was exactly as described and looked even better in person. Thank you guys for an awesome experience! I highly recommend this dealership. Just check out the reviews!!

Mi
Review №10

Harold was very kind and very patient. He took the time to explain all the details and clarify all the questions I had. That made me feel confident and was easy to make the decision of buying the car. If you are looking for someone cordial and friendly, he is the right person to come to.

Ch
Review №11

I have absolutely loved my experience with this dealership from beginning to end. Every single time I called to inquire about a particular vehicle Gabby gave me all the information I needed to make the best decision. I truly hope that when I return to states I can complete my buying process and drive off in the car of my dreams. Thank you so much.

Ca
Review №12

I purchased my BMW 540 from here recently. Carlos Sunsin, and Julian Martinez, made this all the worthwhile. They were caring, genuine, professional and just straight up honest in their dealings. They were available and responsive to all question and concerns. They made sure the deal went as smooth as possible, even setting up delivery, as I was an out of buyer. Anyone buying from Formula Imports make sure you see Carlos and Julian. You will be in good hands.

ka
Review №13

I had the pleasure of working with Gabby! Very responsive and helpful and so quickly! Loved my experience and came a long way to pick it up

Ma
Review №14

Harold was great to work with. He responded quickly to all of my texts and was very flexible in my schedule to meet. He made the buying process easy. All the folks at Formula One Imports are very nice and they make you feel like family. I feel like I bought a high quality car at a good price.

Ch
Review №15

Recently purchased brand New golf cart from Formula Imports, Oct 2020. Customer service (Tina) during purchasing was amazing. Worked a great deal, paid in full and it was delivered right to my door. Delivery went smooth, but was raining during drop off. Later the same day, when I took it for a first spin I noticed deep scratches on the side that were touched up with paint and the top of the roof that was severely damaged. Surprised that a businesses with a good reputation would allow this to slide. Reached back out to Tina...no response or resolution. Reach out to the Manager (Alex) who responded, but never responded back with a resolution (ignored). Well, just paid to have it fixed locally and Formula One Imports lost all credibility for a lifetime. I would NOT purchase any golf cart from this company if you expect to receive New condition, nor would I trust them with anything further. The true value of a business is how they work together to resolve issues with a customer when they arise, not how they help you close the deal. Tina earned her two stars, but this company will earn nothing else from me.

Al
Review №16

I worked with Gabby at Formula One and had a great experience! The entire process went very smoothly for me to trade in my old vehicle and purchase the new one. She was very easy to work with and gave me her direct phone number so that I could reach her for all of my questions and she also took care of all of my requests very quickly! I definitely recommend purchasing with her if you want a no hassle car shopping experience!

Ch
Review №17

Carlos was a greatsaleman, he was polite, friendly, caring about my car situation, and he was fast with the paperwork and want to make sure I got my money worth, I recommend any and everybody that’s looking for a import car, come out to formula 1 and ask for Carlos. This a great place, and he is a great guy. Best experience ever ever at a car lot

Sa
Review №18

My best experience so far,we were welcome by Carlos and were looking to trade our car, he was very knowledgeable, he answered all of our questions, gave us the information we needed and he was polite. The trade went smoothly and we got the car we wanted. Thanks so much Carlos you are the best!.

Ma
Review №19

Im happy with the service and my new car from this dealer. I wanted a nice luxury vehicle without all the hassle you often get from other dealers Harold was helpful through the whole process

Jo
Review №20

Very positive car buying experience. Salesperson Carlos was easygoing, knowledgeable, and honest. He explained everything fully without high pressure tactics and worked with me to arrive at a fair deal. I was also offered a solid price for my trade in. The service department was very professional, courteous, and helpful - they provided great service all around and went out of their way to fix a problem free of charge - which they were under no obligation to address. I would highly recommend that anyone looking for a new vehicle give Formula One a look before buying anywhere else. As I told Carlos, truthfully, when the time comes to get another vehicle Ill be returning here first. Thanks again to all staff for positive experience

An
Review №21

Im in love with my q7 The formula one team work hard to get me approve. Harold help us and gave us the support need it.

In
Review №22

We had a great experience working with Harold. He was very professional and kind. We’re so excited about our purchase and highly recommend the guys at Formula One!

Ho
Review №23

Loved everything about formula one! I recently purchased a used bmw from these guys and they were super helpful every step of the way. I worked with Carlos and he made sure everything was perfect before I left. There’s not many dealerships like this one that will fully disclose every part of the deal but Carlos went above and beyond to make sure it was the deal I wanted. These guys will help you out! First time I’ve ever enjoyed the dealership experience! Check these guys out!!

Ha
Review №24

Hands down the best car buying experience we have ever had! Tina and Alex made the whole process easy and quick! Everyone in the entire place was friendly and worked together to make our new truck perfect! Would recommend them to anyone!

Ni
Review №25

Tina Gordon at Formula One Imports made my purchase experience so enjoyable! I literally told her what I wanted & she delivered beyond my expectations… I will definitely be purchasing my next vehicle with Tina!

Ti
Review №26

My experience at Formula One Imports was wonderful. Carlos was my representative, and he was very professional, informative, and helpful throughout my complete process. This is a great place to visit for all your needs if you are interested in purchasing your next new or used vehicle!

Ji
Review №27

We where looking for a specific model & mileage perimeters, we found the vehicle online, Formula One’s website with car info was great, they had 98 pictures of the vehicle, we felt comfortable enough with how they represented this vehicle for sale, Carlos are sales associate was amazing, extremely responsive with info, We bought the car sight unseen. When we arrived the vehicle was immaculate, if I was not there for this particular car..... No problem !!! there where many luxury imports to choose from on the lot. We where inside the dealership & the paperwork only took 15 minutes, out the door!Best Car buying experience ever!Big thanks to Carlos & all The Formula One staff!!!!Jimmy VRaleigh NC

Sl
Review №28

Just bought a BMW X1 from here, and was the best experience as a first time buyer! Everyone there is so truthful and kind! Really appreciated how they were not pushy, and gave me all the time in the world to make a decision. Ask for Carlos he was fantastic! What a great experience! Will recommend them to others!

Ad
Review №29

Fantastic experience! Gabby was a great help and a pleasure to work with. The truck was exactly as described. The whole purchase could not have gone smoother.

Pa
Review №30

Very positive experience!!Super Easy, Quick and most importantly Fair process.Thanks to Harold and the Formula One Imports team. Looking forward for future opportunities!!

An
Review №31

I bought an Icon golf cart and unfortunately the windshield was cracked on delivery. The manufacturer wasnt responsive so the owner of Formula Imports bought me a new one from ebay. I dealt with Gabby through the whole process and she is awesome! She is friendly and responsive! I cant say enough good things about Gabby!

Jo
Review №32

Harold was great we love the service at formula one.

Ja
Review №33

I was very happy with the customer service. Harold was really great to work with. If I had a question, even after hours he called or texted me right back. Very professional staff on hand.

Na
Review №34

My dream to purchase a Porsche 911 came true during the 2020 Holiday Season. Formula 1 Imports exceeded my expectations in all aspect of the purchase. They provided all the information on this vehicle (including additional videos), an exceptional Trade-In value, and helped with every aspect of financing.Both Gabby and Julian were truly professional and I cant thank them enough for all their help (and wish them both a happy 2021)!I signed/purchased the vehicle on Dec 23rd and Julian got the vehicle to me that evening (for context, I live in Virginia Beach). To get everything together and then deliver before the Holiday break was the icing on the cake!This is the way buying a car should be and hope others in this market have a similar experience.To the team at Formula 1 Imports, Thank you and wish you all the best in 2021!..until our next adventure!Nas

Wa
Review №35

Took my Porsche there on consignment. Gabby made the process so easy and they sold my vehicle really quick. I’m considering consigning another vehicle.

El
Review №36

Harold was super professional and knowledgeable! Would definitely refer family and friends! Thanks Harold!

Ro
Review №37

I purchased a BMW M5 from this facility. The car was as described. I did receive what I would consider to be a good deal on the car. They gave me a good deal on my trade-in. So ultimately I got what I wanted. But there were multiple problems in completing the deal. The car delivery was done by having someone drive the car across state lines to my location. I thought that was unprofessional. The car should have been flatbed transported. The car on arrival was not properly detailed. It took me over two hours to clean the car on arrival to have it at the state that it should have been upon delivery. After that they were tremendous problems in completing the registration for the vehicle. It dissolved into a prolonged nightmare. That was accentuated by selective ghosting of my email inquiries as to the status. They also then stated that problems were beyond their control and due to the state processing. This was not true as proven later when I bought another car six weeks later and received the registration well before the registration for this vehicle. But I think ultimately they were trying to help. I personally would not buy another car from them. But I think it is very possible that another person could have a very good experience with them. This may have just been an isolated unfortunate situation.

An
Review №38

I had a great experience buying here. Sales guys were Not pushy and let me take the car out as much as needed before I purchased it. They did sneak some fees/warranties in on me at the end so be sure to ask about that. Great experience and great selection as well. Would shop here again.

Ve
Review №39

Great customer service! Harold helped me with my purchase, and I’m so happy with my new ride.

T.
Review №40

I would like to thank Tina for her exceptional customer service! I applied online and was approved but the best part was, there were no hiccups or long waits! Car shopping can be dreadful but she made buying a car a great and easy experience! I was able to drive off the lot with my beautiful Mercedes-Benz SUV with no hassle! I would highly recommend this dealership and ask for Tina, she is the best! 😊

So
Review №41

Definitely will be doing business with formula one on any other vehicles I want in the future!!!! Def gotta check them out, he gets the job DONE !!!! Harold was a great help

Tr
Review №42

Excellent communication and response time. The product showed up just as expected. I highly suggest this business for your purchases. I look forward to our next transaction.

la
Review №43

Harold has worked hard to get us the car that I wanted, formula one team has been great.

Ju
Review №44

Best car shopping experience with best people. Harold was very helpful throughout

Na
Review №45

Great experience with the sales rep Harol. Very straightforward and prompt service.

Da
Review №46

Since I live in another state everything was made online, Harold was pretty efficient with all the paper work and was ready to answer any question needed. Excellent experience in general.

Ro
Review №47

Im so happy and thankfull for all the team in formula one, Harold and James were amazing, excellent costumer service

To
Review №48

Im an out-of-town buyer, I came all the way from Florida to buy a car here. Spencer made the experience flawless from the amount of time he took answering all the questions to all the pictures of the vehicle that he took for us before we arrived. Spencer made this the best vehicle purchase experience we have had. All the folks at formula One imports are very friendly and knowledgeable. This is how all dealerships should be!

Jo
Review №49

Great boutique dealership with amazing inventory offerings from daily drivers to exotics. The dealership offers dependable, honest service at a reasonable price.If you’re looking for a one of a kind auto this is a really great place to fulfill that need. I’m happy with the experience I had and all of the people I interacted with from sales, to service and finance.Thank you for being part of the Charlotte community and for delivering great customer service. I look forward to being back!

Co
Review №50

Harold was great. Very appeasing and not a shark like you see in most places. Great car buying experience; this is the second car I’ve purchase from this dealership.

Da
Review №51

Been going to them for years, great customer service, Julian, Harold and Steven are very kind and helpful they also can get you what you want, if you’re looking to buy a vehicle here is the place 😁

Di
Review №52

Great customer service. I was helped by Junior and very fast and successful process! Highly recommend!

re
Review №53

Harold was easy to work with.Great dealerships everything was easy to work with traveled 3 hours away to get a car and everything was great experience totally recommend this place.

Ca
Review №54

Harold assisted me and my wife through the car buying process. I personally dislike the time investment that goes into buying a car but he managed to make this a seamless process that I actually enjoyed, my family and I are very thankful.

An
Review №55

Great place to buy a car. Harold took the time to walk me through the process.

NA
Review №56

So please to have worked with harold he was very nice

Da
Review №57

I wanted to let everyone know about our salesperson Tina Gordon. She was amazing, had great service and was very accommodating to our needs. My wife and I work opposite schedules and we each needed signatures which would have required us to travel two separate days 3 hours each way. Tina Gordon jumped right in and saved us several trips and arranged for the car to be delivered to us with paperwork ready to sign upon arrival with our new car after the test drive. My wife and I cant thank Tina Gordon enough for the wonderful car buying experience and her attention to detail throughout the entire process.

Ti
Review №58

Gabbie was excellent and delivered quick service. Great selection and great deals !

AN
Review №59

Jeff and his staff were just amazing. Would work with them again with no hesitation. Steller experience!

Ju
Review №60

Great team! Awesome car selection and people!

St
Review №61

I was sincerely impressed by the integrity and honesty of this dealership! Harrold is absolutely the man! Even if you dont live in Charlotte, if you see something you like they are definitely worth the drive.

ji
Review №62

I had a very good experience with Formula One Imports, not only did they help me get the car that I liked and want it, but they helped me get better payment interest, they do not only worry about selling a car, but they care and worry about their clients, that the client is satisfied in all aspects. they treat you like family, I recommend Formula One Imports to every one out there looking for a car. Thanks you guys for helping me and my family get the car we want it. We are more then happy. We are blessed to have find you guys.

Ma
Review №63

I had the best experience at Formula Imports.I bought a 2021 Dodge Charger Hellcat Redeye widebody. I will definitely refer my family and friends that way and make sure you ask for Carlos.He was an excellent sales person. He knows exactly what he’s doing. Highly recommend them!!!

Da
Review №64

Harold offered us great customer service.

De
Review №65

I bought the car at Formula One just because it looked like new, but after a couple of months when I wiped the steering wheel with a cloth and water, it turned out that the steering wheel was damaged and subsequently painted and the color fell off at the top of the steering wheel. After complaining, no one wanted to fix this or cover the cost of the repair. I also had another problem with them...I was told that the battery was definitely weak and they wanted to charge me over $ 400, but after going to another mechanic it turned out that the battery was perfectly fine. When I told them what had happened and brought proof, no one even tried to make it good. I will definitely not buy a car from them again. Watch out guys what youre buying!

As
Review №66

Harold was great! These guys at formula imports made this process so much easier! Thank you!

Da
Review №67

Carlos and James made the purchase of my 2015 A6 so easy! The car was everything they advertised and Im happy I bought from Formula! I wouldnt hesitate to buy another vehicle from them in the future!

Se
Review №68

Highly recommend Formula One Imports! My husband and I recently purchased two cars and what an amazing experience we had! One stop shop for sure- great customer service, finance options, and cars are like new! Julian and his team are very knowledgeable and treated us like family. They listened to our requests and provided us with different options. I cant believe how fast everything happened and such a smooth process. We live in Orlando, FL and everything was processed over the phone. Our cars were shipped and arrived in amazing condition! Very happy customers! Thank you Formula One Imports!

al
Review №69

Amazing Sales team couldn’t have been a more wonderful and professional experience thanks again !!

Ch
Review №70

Our transaction was not simple. When I put the deposit down the owner backed out. Fortunately Jounior and the guys went to work finding another vette

Ca
Review №71

We bought a classic car from Alex and Formula One, mainly over the internet, texts, and emails. Great car, they worked out transport to Texas for us seamlessly, and Jessica was very helpful on a complicated title issue. Great team and would highly recommend.

Sa
Review №72

100% regret my decision to purchase a car here. I came to Formula One to purchase my first car after relocating from Chicago to Charlotte. I unfortunately worked with Carlos. The purchasing part was fine.My issues came after my purchase. I took the car out for the first time a couple days after purchasing when I noticed a large dent above the left rear tire. I went online to check the stock photos on the website. Sure enough the dent was in those photos (meaning I did not cause it).I texted Carlos on Monday morning with a photo of the dent asking if they would fix it since it was there prior to purchase (he claims he didn’t see it before selling the car, but James said the car was priced with the dent…meaning Carlos lied to my face). I should have inspected the car more closely, but with it being my first car purchase (alone), I had many distractions/worries.Unfortunately, I put too much trust in Carlos that he would be completely honest with me about any issues with the car (now I’m nervous about what other issues he didn’t tell me about).He said he would reach out to his boss and see what he said, which was a disappointing answer, but I said ok. I followed up multiple times after that for an answer and kept getting pushed aside for 5 days.Finally, James reached out on Friday and told me they would fix it, but not before making it seem like he was doing me a favor since I just moved here (instead of them just doing the right thing since Carlos clearly chose to not tell me about a known issue with the car to get the sale).The frustration continued when my temporary license plate/registration were about to expire. I reached out to Carlos 4 days before expiration and he said he would send a replacement since my official ones weren’t in yet. Never received anything. Reached out again a day before they were set to expire and was asked to bring the car in the next day. I brought it in, they did the inspection, but the registration couldn’t be processed. Carlos told me someone would bring me either new temp plates or the real thing that evening or the next day.Fast forward to the next day, (when the plates/registration were officially expired so I could no longer drive the car). I reached out to Carlos multiple times for updates/plan of action (starting at 10am). Eventually, I received a call at 6pm letting me know they still couldn’t process the registration and that they would bring me new temp plates by 7pm. Waited until 8pm (missed dinner with friends) for them to be brought to me.Seems like they’re great during the initial purchase, but if you have any issues post-purchase (after they have your money), you’re screwed. Don’t expect a timely resolution, good communication, nor truthful answers.What frustrates me the most is that I skipped a great deal on the same car in NY because I had grown to trust Carlos and thought it would be better to buy the car locally and have a spot I could take the car to that I trusted.What should’ve been an exciting and proud moment [buying my first car], turned out to be the worst and most frustrating first car buying experiences I could’ve imagined (despite my efforts to stay positive/patient). Carlos puts on a nice guy act until the purchase goes through and then his true character comes out after. He never once tried to apologize or take responsibility for anything. I don’t have many regrets in life, but this car purchase from Carlos is high on the list.I would never recommend anyone to purchase a car here, especially not from Carlos.

Ke
Review №73

Carlos is this best, very professional worked with me to get me on the price range I really wanted with a great APR. 👍 definitely will be doing business with any other vehicles I pursue in the future!!!! Yall gotta check him out, he gets the job DONE !!!!

Ma
Review №74

Harold was great, purchased my first car with formula one very recommended !!!!

Ka
Review №75

I purchased a GLK 350 Mercedes Benz on 11/23/2020. Alex was very transparent and very professional. The car was clean and the drivers were seasoned (which I liked) because they drove the speed limit. They delivered my car FREE of charge. My mechanic inspected the vehicle and was impressed. I enjoyed the fact that Alex addressed all inquiries expeditiously and followed up on all text messages and phone calls. I will DEFINITELY purchase another vehicle from him and from this dealership in the future. I felt very comfortable in speaking with him about the process. I would highly recommend this dealership to anyone who is in the market to purchase a car. Good Job! I will be back in the future to buy another car!KindlyKathy H.

Ja
Review №76

The experience was not terrible but let me explain why it was decent. I came with a preapproval from my bank. I told the salesmen that I did not want multiple places running my credit. Not only did they lie about my credit score they lied about the entire financing process. I was told that “they have their own credit union and it’s easier to just work through their credit union because F1 would have complete control over payments vs having to deal with a middle man. It sounded like bologna but at this point I was tired, its late, my son is restless, this was the third dealership I went to, and I was ready to go. They ended up running my credit and capital one financed me not their supposed credit union. I wasn’t even going to write a review just simply not do business with them anymore until I got home and was going through my mail to see that ANOTHER place ran my credit from their company. That simply pushed me over the edge because the story telling was completely unprofessional. Next, I told them my concerns about the vehicle. After purchasing it, the vehicle supposedly passed the safety inspection. After making numerous complaints to my salesman and taking it to the manufacture dealership we found out that a strut needed to be replaced and that the roaters were rusted to hell. Luckily the nice and empathetic technician that they have on site drove with me to see what I was talking about to know that I was not exaggerating. They ended up fixing the brakes & roaters but it shouldn’t have taken me to complain as much as I did for the issue to get resolved. I honestly felt in my spirit that coming here was the right decision but the lying about the financing process and the process of getting the roaters replaced really left a sour taste in my mouth. In no way do I want to harm the business because everyone has a different experience. Overall, now that the vehicle is fixed it is nice and i’m satisfied but I had to share because as a business owner I would like to know where I can improve. Good luck Formula One Imports.

To
Review №77

Recently purchased a classic 1968 Shelby GT 500. I dealt with Tina Gordon. She was a complete professional front start to finish. She handled all of my questions and requests perfectly. She even anticipated things I would need before I knew I needed them. Beat my budgeted pricing on shipping and inspections. I strongly suggest you ask for Tina Gordon when you call about any of the vehicles offered by Formula One. Thank you very much Tina!

Ca
Review №78

I worked with Tina, she was very professional and very nice. Helped me work through all finance options available to me and responded to texts and calls in a very timely manner! She helped me get the car Ive been aiming to get for the last year or so and it was at a great price. They even followed up afterwards to make sure everything was good. Highly professional people.

To
Review №79

I live in New Jersey and bought a car from Formula One Imports in North Carolina for 2 reasons...1) they (obviously) had a car I wanted but more importantly 2) the people were so friendly, easy to work with, and did everything I asked and everything they said they would do throughout the entire process. They made it such an enjoyable processes I’m considering selling my Aston Martin through them when I’m ready to sell!

re
Review №80

8 month Update with new screenshots! Below is my updates with my experience with Formula One Imports. TAXES: Like everyone else, I paid taxes upon purchasing my vehicle. As weeks went by my DMV called to inform me that my paperwork arrived for my new vehicle. I proceeded to my DMV to finalize my purchase. When I finish signing the applicable documents, the clerk told me that the dealership didn’t send the correct amount for my taxes. She investigated and stated that I paid the correct amount to the dealership, but the dealership sent close to $200 less than I paid. I had to call Formula One Imports several times and explain the issue. Finally I was passed to Justin. To make a long story short I had to be reimbursed over $175. I was promised an overnight check, but the check was sent regular mail. HIDDEN DENT: I was skeptical in purchasing a vehicle with a Vinyl Wrap. Upon receipt, I walking up my driveway I noticed a dent on the bottom middle of the tailgate. I hadn’t sold my Tahoe at the time. I was looking at the tag on my Tahoe, because I was going to transfer it to my Suburban. I spoke with Julian Martinez about the dent. I informed him about all the issues I was having with Formula One Imports. Julian offered me $100 for the dent. His reasoning was, because that is what it will cost him to fix. $100 to remove a vinyl wrap, repair a dent, then reapply new “3M” vinyl wrap. I couldn’t believe it. That’s over $1000 out of my pocket. I voiced my thoughts and let him know that he knows I can’t get it fixed for $100. EXT WARRANTY ISSUES: In less than 2 months, I refinanced my vehicle with a local bank for a much better rate. Once I received my payoff letter, it stated that if I purchased an extended warranty, to call the dealership to cancel the warranty etc. I reached out to Justine again. I provided the information that he needed. I was told I would get my refund within 30-45 days. Well that didn’t happen. I had to follow up countless times. It was the worst experience I had to go through to retrieve my $2500+. I even had to speak with the warrant manager at Continental (Joe). Finally I get my check and the cancellation papers from Continental. Again another error. The warranty states that when I purchased my vehicle the odometer read 45, 950 mi. That’s 3,228 mi less that what my vehicle had when I received it. As the picture shows, but it makes it look like I drove 4,264 mi in 58 days. So again I felt screwed by Formula One Imports. Again I had to reach out to Julian on the matter. Julian and Joe were chatting via text message. Joe was upset that I found another error in their process and proceeded to ask Julian “Is this guy for real”? Why wouldn’t I be for real if I’m having issue after issue with one vehicle purchase?*CHEAP VINYL WRAP: Around the middle of May when the temp started to rise, I notice the roof of the vehicle’s vinyl wrap was cracking badly. This is less than 3 months of owning the vehicle. I went to my local tint shop to have them look at it. To make another long story short the vinyl wrap starting in front of the luggage rack was completely shot. The vinyl that was used was cheap. It’s was so cheap that it couldn’t be remove properly. They had to order special supplies that’s used for older RVs to try to remove it. My vehicle was there for over a month. I had to get my vehicle back to go out of town so it’s still not complete. I took a few pictures this morning just for a visual. The hood of the vehicle started to crack as well. I had to replace that for $400, $700 just for the roof. I’m looking at $1100. I will never do business again with Formula One Imports. I’m just one person, so I can imagine the overlooked errors that other people go through or even overlook themselves. I’m a software engineer so my thought process can be kind of technical and if it doesn’t makes sense, my mind won’t let it rest. Heck I’m still waiting on Julian to send me my $20 for the mileage error. (Only had 4000 characters I could use) I had to take a lot out.

Jo
Review №81

Recently purchased a 2019 Jeep Grand Cherokee with the Altitude package. Gabby James was excellent to deal with and very responsive to both text messages and emails.The price was extremely and Gabby had the car delivered to the Charlotte Airport when I flew in. The Formula One Important team that delivered the car were courteous and the car was clean and full of fuel.I would absolutely buy from Formula One Imports in the future and recommend Gabby and the team.

Br
Review №82

Formula One Imports has amazing vehicles in fantastic condition. Chris Harmon was great! Pricing is competitive and the service was exceptional. They are more concerned with your happiness opposed to just making a sale. Definitely not your typical car sales experience. Chris even delivered keys and paperwork to my home. It actually made the process fun. Great first time pre-owned car experience!

Ja
Review №83

Top notch service and Harold was great. He made sure I got the car that I wanted

Es
Review №84

Harold always helpful with all the process

Jo
Review №85

I can’t say enough about the experience at Formula 1 and working with Jeff. Jeff is hands on, responsive, and genuinely interested in helping you find the right car. Tina and the rest of the team made the entire experience seamless and easy.

Va
Review №86

A beautiful store with the best cars in the city. Julian and his sales team have the car you need. I recommend.

Ma
Review №87

I recently purchased a 2004 Nissan 350z there. It runs great, and I am a very happy customer. The staff there is very professional, and are very down to earth.I want to give a special thank you to Alex, for working with me to get this car into my driveway rather quickly, and for being extremely transparent and helpful throughout the buying process.I would highly recommend this dealership to anyone looking for a great car. It seems they mostly deal with high end performance and luxury vehicles, but occasionally they have the odd-ball used sports car that is perfect for people like me.

Ky
Review №88

I recently purchased a car from here and I can’t say anything but great stuff about them. They aren’t pushy or breath down your neck, it’s super laid back and their prices are spectacular. I worked with Justin, who I knew prior to coming in and the process was seamless and quick, didn’t take hours. If you’re looking for great cars at the lowest prices then come to formula imports

Li
Review №89

I started taking my vehicle here for anything - vehicle repair, inspection, or maintenance issues - a few years ago. Ive always found the service department to be fair and transparent with their prices. Ive also appreciated their quick turnaround time. Ive referred family members and friends here as well, and everyone I referred here was extremely happy. Highly recommended!

To
Review №90

I recently bought a Porsche 911 from formula one imports. The staff there is amazing, Patrick Lindemann was my sales professional. He was very thorough and thoughtful throughout my process of getting my car. I honestly can’t say enough about the staff there. I highly recommend this auto dealer for your next car.

Li
Review №91

We had such an amazing experience at Formula One Imports! Alex definitely hooked us up with our dream car. We told him what we were looking for and he delivered! I love a salesman that gives you all of your options up front and gives you time to make a decision. I would highly recommend Alex as your salesman and I promise you wont be disappointed! Thank you so much for our new Range Rover!

co
Review №92

Formula one imports Made buying my truck the quickest and easiest purchasing experience ever! Alex and Julian are the best. They found what I needed at a payment that I wanted. Highly recommend. #alexgotmethekeys

C
Review №93

I highly recommend Ms James she was very knowledgeable and super professional. I couldn’t have asked for a better experience and I will definitely recommend all my family and friends.

Ch
Review №94

Excellent experience with Julian and Gabby. They communicated with my husband throughout the entire process. They also delivered the car from Charlotte all the way to Fayetteville. It was a very personable experience and we will shop with them again in the future. We bought a Lexus IS 200t with very low miles and in excellent condition.

Sh
Review №95

Wonderful experience at Formula One Imports!!! Highly recommend 👍. I purchased a 2016 BMW X5. Tina was an Awesome sales representative, she was very knowledgeable and well professional with everything. Browse the website around 11am, on the phone with Tina at 1am, working numbers, Approved at a great interest rate, then my SUV was in my yard by 5. Everything I expected. If you want a nice, clean and great sales rep, I advise you to call up Tina!! Thanks again!

G
Review №96

Most of the reviews here are for purchases, so let me write a review about selling through Formula.Unlike almost any kind of dealership (traditional, online, or Tesla), Formula does not buy your car / you dont trade it in to Formula; instead, you sell your car as a consignment through Formula. They take a very reasonable fee for the sale - a fee that is vastly smaller than the bid-ask spread for most car trade-ins. Formula has the tremendous advantage of being a dealer in this transaction - in that a perspective buyer will find the car on a dealers lot on autotrader, and a dealer thats super highly reviewed at that. Moreover, Formula is very close to a few major luxury dealers (BMW, Porsche, Mercedes, Audi, etc.) and they are totally cool with pre-purchase inspections, giving potential buyers peace of mind. Basically you as a seller get the benefit of selling your car through a dealer while paying a fraction of the usual bid-ask spread.Of course a minor disadvantage of that is that you dont get your money immediately. If you trade your car into Carmax or Vroom, you get your money very quickly. However when you sell through Formula, you obviously do need to wait for a buyer to show up, buy the car, and for the entire transaction to go through multiple banks and for the title to move. This probably will take a few weeks at least. However assuming you dont need to to get the money immediately, the amount you gain for selling through Formula is tremendous. I recently sold my car through Formula and ended up getting several thousand dollars more than if I had traded the car in. You are likely to see similar benefits on most 30k+ car sales.At the end, this is a unique business with an amazing business model. I only wish I had discovered the place sooner.

Ja
Review №97

Buy, sell and service all my cars from Formula One imports . Best team in the car industry by a long shot.

Ma
Review №98

We found the perfect car for us!

Co
Review №99

I purchased my Mercedes C300 From Gabby and fell in love.She was sooooo sweet and knowledgeable.She made sure I didn’t have to wait and got a better car than I was expecting.I have sent a few friends to her and they share the same experience.Thank you Gabby!

El
Review №100

Thank you to Gabby, Julian, and Alex for making the process smooth and easy! Loving my BMW!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:7511 E Independence Blvd, Charlotte, NC 28227, United States
  • Site:http://formulaimports.com/
  • Phone:+1 980-202-5890
Categories
  • Auto broker
  • Used car dealer
  • Auto repair shop
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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