By far the worst experience I have ever had. I took my 2010 Mercedes C300 with only 81,350 miles to trade in and they told it was only worth $4,000.00. What a joke! The low end on trade is $7,000. After talking to one of the managers who was so disrespectful, trying to tell me there was hail damage. There is NO hail damage on my car but did not want to hear about the scratches all over his 4 year old car. I mean if we are going to hold my car to a standard, lets hold yours to the same. Plus I had a Auto Power Check from SECU in my hand. Beyond furious, Tanner was great but the manager needs to learn how to talk to people. Arrogance will not get you far and it will destroy a business. Please show me where its only worth $4,000.00 Hendrick Mercedes does all my service but they just lost a very loyal customer. Never again and back in May they did 3100.00 in mechanical work to my car but its only worth $4000.00, how disrespectful. Very shady because I told the manager that he would send my car to auction and he said no with that mileage I would place it on the lot for sale. What kind of fool do you think I am. These times we are living in has turned GREAT auto dealers into shady used car dealers. Seriously, high end pricing for your car and below pricing on mine....take a long walk off of a short pier.
Dakota was a fantastic guide, from the start of the looking process all the way to end with the buying process. He won’t hassle you to buy a car or put you in something you yourself don’t like or enjoy driving. He’s on your side throughout the buying process. His immense knowledge of the finance world leaves nothing to be desired after a conversation. He offers great tips, not just on buying a vehicle from Hendrick Honda, but general life advice if you’re lucky enough to secure him as you’re salesperson or guide! Fantastic experience overall, couldn’t be more satisfied with Dakota!
LORENZO SANCHEZ is the best salesman Ive ever had the pleasure of interacting with. Real open honest and authentic guy that just wanted to help me over making a sale. Very well spoken and really helped me feel confident in what it was that I was getting into and being able to address all of the questions that I had. Couldnt recommend him enough as well as Hendricks!
My experience with your dealership - through Omar Kurdi was easily the best car purchasing experience I have ever had. As a former VP of high tech companies I observed that his customer skills are some of the best I have seen. No pressure ..... just great sales skills.All through the process, he was quick to respond to my questions and help where I requested it. He is very professional and an asset to your dealership. I intend to communicate all of this to Mr. Hendrick and give credit where it is due.I will do business with your dealership as my new car needs maintenance and will certainly consider buying another car from the Hendrick team because of Omar.John Anthony Feathers
Dakota is an attentive and caring salesperson. He stayed in contact prior to my coming in to the dealership to assure me the process would be as efficient as possible. He worked with me to buy out my CRV lease. He assured me the process would go smoothly and quickly - he had Joe, in Finance, ready with paper work. The process from the beginning to the end was easy and quick (well, as quick as it can be ;)). Thank you for everything! I definitely recommend Dakota as a sales person! A pleasure to work with!
We had a fantastic experience working with Adair to buy our new car. Adair was knowledgeable and friendly, interested in our needs and excited to help us replace our 1997 Accord with a 2022 CR-V hybrid. Adam Jones made the paperwork easy to follow. We are delighted with our experience and with our purchase.
Ronnie Lopez is second to none when it comes to customer satisfaction! I have been dealing with Mr. Lopez for over 20 years. I have made many referrals to Ronnie’s service. If I have a question about an automobile. I will call Ronnie for his opinion. He’s very resourceful when it comes to aaccessories and just about anything else when it comes to dealing with automobiles. The fact that he’s been working at the same dealership for so long says a whole lot! You guys are very fortunate to have an experienced man like Ronnie Lopez!
Carter Nast and Omar did a wonderful job helping me find a good used car! Carter was very knowledgeable with the cars on the lot, patient, and never tried to pressure me into buying that day. There was no BS when I did decide to buy either and I will be sending any friends or family looking for a car Carter’s way! Omar helped me out when I traded in my old truck by detaching the tool box from the bed of the truck and did it all in 90° while wearing all black. He didn’t have to help me but he did, and I was very impressed with everything at Hendricks.
Recently a part failed on one of my older Hondas, Donnie Brown my service contact went many extra miles to correct the issue backed by strong support from the dealership and service team. Ive been doing business with them since the day they opened, and our family sincerely appreciates Donnie, Larry, David and the many other dedicated staff there.
I dont enjoy shopping for a vehicle. But I received great service when I worked with Michael Lisenby at Hendrick Honda of Charlotte! Best car buying experience by far! Will definitely come back for my next purchase!
LORENZO SANCHEZ was awesome. Super kind and extremely informative, he was able to help me out on the lease on my Civic. If you’re in the market for a vehicle; please see Lorenzo!! You won’t regret it
Ronnie provides EXCELLENT customer service. I will continue to refer my family and friends to him because of the customer experience he provides. He is honest and knows the car business and that goes a long way with me. I will be back!
I had a fantastic car buying experience here! LORENZO treated us like family from start to finish I will definitely be back in the future. If you’re debating on stopping by definitely do :-)
Lorenzo is by far the most personable representative of the company! The entire experience at Hendrick Honda was made incredibly easy and unique by him. He is clearly someone who wants to put you in your best car!!
Lorenzo Sanchez is not only incredibly charismatic but also has the ability to put the customer at ease through humor and genuineness! Words can’t describe exactly how committed to the job he is- look no further for some reliable, helpful and wholesome!
Really enjoyed my experience with the Hendrick Honda team. I already knew the vehicle that I wanted. Omar was my sales rep and he did great at acknowledging the vehicle I went to see. Didnt try to sell me something else. Showed me the vehicle and the updated options that it came with compared to previous models. Took it for a spin with the family to make sure we all were happy with it. Joe did our financing. He looked for the best rates for us. Suggested the best option. Presented add ons that he thought would be beneficial to our vehicle and family needs. We ended up with a 2012 Odyssey with an extended warranty and 6 oil changes at the monthly payments that fit our budget. Extremely satisfied working with this team.
Buying a new car at Hendrick Honda Charlotte was great thanks to Colby! I explained to her all that I wanted and needed in a car and she found me the perfect vehicle that met every single need/want I was looking for. Colby made the car buying experience a breeze. Definitely the easiest and best car buying experience I’ve had… and I’ve had a lot. If you or a loved one is looking to purchase a car, I highly recommend Hendrick Honda of Charlotte, and don’t forget to ask for Colby for the best car buying experience. 😊
Angel was an amazing salesman and helped us every step of the way a few weeks ago. We arrived not knowing what we were getting into and he was honest about every single detail. We ended up with something different than what we came for, but it was even better than what we wanted! Angel was amazing! 10/10 would recommend.
Had my regular oil change service yesterday. The good is that Hendrick Honda called me about my appointment when I could not go as per the appointment due to urgent office work and quickly rearranged a new appointment[. The bad about my experience with service associate was that I had to hurry since I had hardly 18 min to reach Hendrick Honda for my rescheduled appointment. Of course I made 2 min before the scheduled time. While hurrying to reach on time, I forgot to take the service coupon which could save some money for me as Middle class customer. The associate did not even try to help to find some discount, but gave an interesting suggestion you can use that coupon next time. May be she was aware that these coupons will have a short term expiry and still provided this piece of advise. Normally, my experience with other associates was they provide expert advise and review the things before taking the vehicle and after servicing the car.. The associate did not advice me about the tire rotation before taking my car for servicing. Also, the associate who was attending my case never wore a mask where I saw most of us 99% were wearing masks. May be Hendrick Honda gave this associate the privilege not to wear mask what so ever. Felt Hendrick Honda does not care for customers wellbeing during the pandemic. Also, normally, the associate includes car wash coupon with the bill ( of course Hondas free service is really pathetic) but this associate hesitant initially and when I asked for it then gave. The associate may be good, I had not received the guidance and support I needed. I suspect if at all Hendrick Honda has changed the oil at all. I checked the settings tab oil is showing as 100%. But I suspect that. It is simple software setting and can be changed easily to make it show 100% without changing the oil.. Of course, Hondas software is very Low graded anyway.. the reason for my statement here is that I can definitely feel the difference from my previous oil changes. My car engine would feel much smoother whenever I changed the oil. This time I did not find that smoothness. Also, I did not find any dirt pads or papers inside the car when getting serviced. It was raining as well yesterday. However, I am not all satisfied with this trip of service at Hendrick Honda. I will not go with the associate who attended my case this trip. May be I should seek other options I have.
Dakota Buckey was great to work with. Very professional, listened to our needs and helped us through the process of buying a car as quickly and smoothly as possible! Great customer service and was honest and responsive.
We loved having Will Lackey as our sales guy helping us purchase our new vehicle. He was so so kind. He took the time to go over all the features of the vehicle with us and made sure to show us all safety features as well. He was easy to get along with and worked well with us and his team (Nate the manager on duty and Adam finance were also great). Highly recommend this location and Will : )
Had a wonderful experience when I came in yesterday. Angel was very polite and was very informative, I highly recommend him! He made the visit well worth it. Will definitely have all my future business without a doubt. Very pleased.
RONNIE LOPEZ THANK YOU FOR DELIVERING QUALITY CUSTOMER SERVICE! I BROUGHT MY CAR IN FOR SERVICE AND YOU WERE VERY HELPFUL IN ASSISTING ME. I GREATLY APPRECIATE IT!
My Experience at Hendrick Honda was awesome. Dakota Buckey took care of my car needs as though I was apart of his family. He recommended good things and assured me that I would be well taken care of and out in a timely manner. The receptionist also was a joy. The conversation during my wait was great. I feel apart of the Hendrick Honda family. Thanks guys
Chris Robinson is a amazing sales person he sold me 5 cars! An definitely he will sell you another one if you walk in the dealership. He just that Good. Im truly thankful for Chris Robinson and Nate Pearson. If you looking for a great Person first and then salesman ask for Chris Robinson.
Everyone we dealt with was very friendly and helpful. Got what we wanted in the price range we needed. We have bought 4-5 cars from here and never have had any issues from sales to service. Fast service and knowledgeable technicians. I will recommend to all my friends and family.
I bought my 2021 Honda CR-V Touring from Colby Colson yesterday and was blown away by how great the experience was. The process from beginning to end was easy, quick and provided me with all the information needed to make the best financial decision. Colby and her team were fun, professional and informative. 5 Stars all day long!!! Love my new Honda!🚙
Jarred Smith was amazing. Same goes along with his dad, Mr Smith the manager. They worked as a team and helped me understand and get the car that I needed. Even in this time of limited cars, I never expected to get a car that was going to be all the bells and whistles I could ask for. Thank you. Definitely recommend, and definitely will come back to work with you both personally,
Great service! Very fast service as well. Couldnt think of a better place to go. Ashley Stein helped me with all my needs.
We were looking for a car at another dealership, and we ended up not being able to make the deal. We stopped in at Hendrick Honda and I found the car that I was looking at the other dealership. Tanner greeted us and was great with everything. I would and have recommended him to anyone that’s looking for a car. I would be back because of the service I received from Tanner. Thanks for helping me buy the perfect car!
Had a wonderful experience purchasing a pre-owned vehicle from Hendrick Honda. Melissa Evans went above and beyond to listen to my needs and showed me perfect vehicles that would fit the bill! She was knowledgeable, kind and super quick with all aspects. I highly recommend contacting Melissa and any of the team at Hendrick Honda. We were given 5-star service for sure! Great job!
Car shopping can be such a drag but Colby Colson at Hendrick Honda made our journey such a breeze! She was a delight to work with, really listened and understood our needs. Buying a new car is a huge purchase but with Colby as your sales associate you will not be disappointed! Thank you so much for your hard work.
My grandpa had left me his old honda when he had passed and it meant the world to me… that is until it was stolen and totaled. I never thought i’d fall in love with another car but this dope amazing guy, Lorenzo, helped me find another love. I guess its true what they say. You can experience love more than once. Now i drive her going 100+ on the highway. 😝
This was my second car purchase with Tanner. He was soo patient with me and made sure I tested several different cars so I could see what I liked and didnt like. I finally decided on a new 2021 Honda Civic EX and when I asked if I could get one in Aegean Blue, he found me one at another dealership and had it sent to Hendrick Honda. Lane in Finance helped me keep my payment where I wanted it and explained their service warranty options well. Thank you so much Hendrick Honda. Make sure to request Tanner for your next car purchase (Pre-Owned or New)!!
Chris Robinson has been my sales person at Hendrick Honda since 2017 and each visit, he never disappoints! He always goes above and beyond to make sure he meets your expectations, budget and price range! I can tell that he’s truly in this as a passion, and not just for the sale or numbers. If you’re with Chris, rest assured you are in good hands. Thanks Chris!
I have told everyone that this was by far the easiest, most smooth experience I have ever had in buying a car. Everyone was so professional, especially Melissa. She was so nice and fun to be around. I could not see going anywhere else to buy a vehicle. You will not regret buying a vehicle from Hendrick Honda.
Will was fantastic to work with! He is knowledgeable and very friendly. He took to time to find us the perfect car that really suited our needs. I highly recommend going to see him if you are looking for a new Honda!
Great experience with Hendrick Honda. Personalized service and great staff. Colby and Guillermo were very patient during my decision making.
LORENZO SANCHEZ was a phenomenal help today ! He answer ALL of my questions regarding to the car I was looking into buying in the near future at this location. He is a great help and would regard him to any family or friends that are looking into buy a car
Buckey Dakotas is very nice!But there is a lot of hidden lies! Sorry! I had to change my review to 1 star. They told me so many things and once you get the car, nothing is what was promised! Since the beginning everything was a lie. I went there for a 73k Pilot, called, they told it was available, I drove over 35 mins. Get there and the car was sold! So they told me we just got this one, magically same color, same model... but it had 83k miles, that now I find out does not qualify for Honda Certify. (Found that out today!) Almost 3 months after. I got today to take the car for a A/C check and they were charging me $111.00 I was confused I told them I had 90 day certified warranty, they told me no, your only covered on Trans, drive train and motor... This was NOT what I was told when I purchased the vehicle, they told me it had bumper to bumper for 90 days! Also had a issue with a financial manager that didnt want to return my calls, had to email his boss to get him to call me. I am so disappointed with them. I was very happy at first. But little by little these lies keep coming out.
I would 100% recommend coming to Hendrick Honda, I was helped out by LORENZO and he did a great job in helping with my purchase. He was professional and kind throughout the whole process, thank y’all so much!
Jenifer Perry is so sweet, kind, knowledgeable and gives her best every time! Top notch service, always comes in clutch!
Scheduled service to replace our serpentine belt, water pump, and our other belt. Work was performed in the time estimated and at the price quoted. Our service person is Jeff Smith. Jeff has managed the repairs completed on our Odyssey for several years. Excellent communicator and great attention to details. I appreciate his advice in prioritizing relates to be done now vs later. Has worked well for us including this most recent repair. Will continue to call on Hendrick Honda and Jeff Smith.
From the moment I was greeted until the time I left a very satisfied customer, I was treated with the best hospitality imagined. The sales associate Lorenzo was excellent, professional, and kind. Even the finance department Sam was just as courtesy as Lorenzo. 2 thumbs up for the wonderful experience I encounter while I was there. Happy Customer will definitely send family and friends to Hendrick Honda.
I recently upgraded my 2014 Honda Accord and I couldn’t be more happier! My salesman Omar was very knowledgeable about the 2021 new models, before the test drive he showed me all the new and updated features. I highly recommend Omar and Hendrick Honda. The customer service alone was amazing, not once did I feel pressured to upgrade.
Angel was helpful answering all my questions about the vehicle I inquired about. I will recommend him and this dealership if any one needs a vehicle in the foreseeable future. I enjoy the hospitality and knowledge he provided.
I bought a Nissan from down the street that had so much problems and I was not in position to buy new car but Lorenzo Sanchez help me not just getting me a Honda Civic but got me into fully loaded with payments I was comfortable with. If I didn’t came to Hendrick Honda. I’m probably still in my Nissan side of 485! Go see Lorenzo!!!!
I just wanted to say Will Lackey was the most helpful salesman ever and was so patient with me being picky. In the future I definitely buy another car from him. Thanks again for making this experience pleasant
Carlos is very professional, helps me Throughout the process of buying my new car . I will recommend him to all my family and friends . What a great service .
The entire process was top notch. From my initial contact with Ann during the appointment setup, through delivery with Ryan in Estimation, all went well. They were very good at pushing out updates on a daily basis once the work had begun.I would highly recommend this shop for body work and paint!
Loved working with ASHLEY! She was super friendly, kind to my daughter, quick and efficient, and thoroughly explained the Apple Play system! She got us the best price in town for my new CRV. She even noticed a small defect on my hatchback and scheduled an appointment for me to get it fixed before I even left the lot! Thanks for your help, Ashley!
I was here on Wednesday to sell my car. They treated me with respect and gave me a fair offer for my car. My wife and I also leased a civic in 2019 from them and they were amazing about it. This is a dealership that cares about you the second you walk in and they have my business for life. Just buy a Honda. You won’t have any issues for a decade. We were in and out within a hour.
Went to Hendrick Honda to look for at a used car today. Dakota Buckey was fabulous to work with! Patient, kind, knowledgable about the cars but most importantly he kept the focus on me, my needs and my budget. I wasnt rushed or pressured to buy. He was sweet to answer all my crazy questions, very personable and easy to talk with. Never once did I feel like he was being fake with me. I feel like he took care of me as if I was a family member of his. A few hours later....I was driving off the lot in my new car!
Everything was professional and done in a timely manner. The young man who took care of me made me feel at ease towards my car being fixed. He was professional, courteous and confident, so I walked away with a smile. Thank you!
I had an amazing experience coming to Hendrick Honda and speaking with LORENZO. He had wonderful customer service and made the whole experience a delight.
My salesperson, Stefanie Hornsby, is a true example of someone who is passionate about giving her customers a quality experience and the reason Hendrick Honda is the only place I trust to provide me with the outstanding level of service you should expect when purchasing a quality vehicle. She goes the extra mile to make sure youre taken care of and that you feel like a member of the Hendrick Honda family when youre trusting her with getting you the best deal for a quality car. Dont think twice about connecting with her for all your needs - she is truly the best!
Excellent service, competitive pricing, beautiful facility, and a caring staff. My wife and I have been coming here for all our Honda needs since 2007 and have had nothing but excellent experiences. Keep up the good work!!
Hendrick Hondas Service Department has always been incredible, but especially Service Advisor, Sidney Hooper! She has gone above and beyond to make sure that I had the best experience while being incredibly friendly and knowledgeable. I would recommend her and Hendrick Honda anytime!
Ashley Stein was INCREDIBLE! She did everything she said she would do and then some! My car buying experience was no stress and was a simple in and out. I will DEFINITELY be back to Hendrick Honda for any and all of my car needs!! The staff is incredible. Everyone is professional and extremely friendly! Very clean dealership and I am always made to feel at home here. Kudos to you Ashley! Thank you for an awesome experience! I LOVE my Civic!!!!!!!!
Tanner in sales in AMAZING!! He was like a wild man helping so many people at one time but still making you feel like he was giving you his full attention with his skill to remember all requests and his knowledge and ability to answer questions!!! Trust me you want a car he’s your guy!Brad in Finance is also the BEST! He really took his time to not only explain our contract in words we could understand but went above and beyond in negotiating the best price possible! A+++++
I would highly recommend walking in that door and asking for Colby Colson. She not only knows what she is doing, she cares… it’s hard to find someone who really cares about their customers… she makes you feel like family.
I had the best experience with ASHLEY at Hendrick Honda. She showed me around the dealership and answered all my questions. Go see Ashley!!
Hendrick Honda is an excellent dealership with quality vehicles. Colby Colson was an amazing salesperson that kept it easy and painless to buy my next car. Highly recommend if you are in the market for a new ride!
Absolutely loved being assisted by Colby Colson! She answered all my vehicle needs and questions! She was was beyond knowledgeable and charismatic! Will definitely be going back to her to discuss trading in my current Honda soon! Thank you for the delightful experience!
Ben Lakatos was absolutely FANTASTIC! Stepped me through every detail and feature on my Odyssey. The entire team at Hendrick Honda exceeded my expectations and made my car buying experience easy and pleasant. I’ll definitely be back!
My parents and I stopped in at Hendrick Honda as Dakota Buckey greeted us and was great with everything. He was very knowledgeable about the vehicle and took the time to go over all the features/safety features. He was so nice and professional, as I would recommend him to anyone that’s looking for a car here.
Adair Griffin was wonderful to work with. She answered all of my questions about the new Hondas and assisted me in making my decision.
We have had nothing but excellent service at Hendrick Honda. I recently needed a battery for my key and Matt Ridge replaced it and had me on my way in five minutes. We have been very happy with the quality of the work and the service we have received there. Highy recommend.
Best car buying experience I’ve ever had! Everyone was so great at the dealership but Tony Howser is who I dealt with the most and he went above and beyond to help me and make the process as smooth as possible! Highly recommend working with him if you’re in the market for a car!! 🙂
Absolutely the best place to go if you want the best service for your car and the most professional employees! I have been with Hendrick Honda for a number of years and have never felt the need to complain and I’m a female! They are a very honest and fair car dealership and I plan to be with them for as long as I can drive!
When I say impeccable job by the guys out there. Lorenzo was my sale guy and the man is phenomenal! The process was easy, he had everything together and on time. I love my new car and it’s all thanks to him.
My husband and I are shopping around for a new car, and we went to check out the new passport at Honda and Adair was great! She was super helpful and answered all of our questions (there were a lot). Anyone looking to buy a new car, make sure you ask for her! Thanks for being so patient with us!
Chris is the real deal! I walked into Honda with zero expectations and no plan on actually getting a honda, however after meeting with Chris that quickly changed. He was incredibly patient with my million questions and kept his word about everything we discussed. Thanks for everything Chris still loving my Pilot!!
Emily is the GOAT when it comes to customer service and satisfaction! I and my family had the best ever car buying experience with her at Hendrick Honda, South blvd. She was very kind, polite and patient throughout the process and helped us with each and every question we had. I can definitely recommend anyone to buy a car from the dealership.Thank you Emily! Look forward to the future business :)
Had an amazing experience. Make sure to ask for Stefanie when purchasing your new ride. She did an amazing job and was very informative and responsive not to mention handled my toddler very well who was anxious the whole time. Would give 10 stars if I could.
This place is awesome. Their rental program is the best around. The process was easy the car was clean and gave me zero issues. The rates are by far the best around. If you rent anywhere else you may as well set fire to your money and let it go up in smoke. Planning on going here for my next purchase.
Tanner in used car sells is a great guy.Professional, experienced, very helpful and knows his business.Not your typical pushy sales manEnjoyed buying from him. I would also highly recommend collision dept.Cheryl and Jonathan are two of the best folks to work with. I have been a using their services for over 20 years and they always take care of their customers. Professional, courtesy and make it happen aditude. I appreciate there loyalty and their ability to take care of their clients
Leased a car here and Cadaia was amazing! Very fast and efficient process. My 6yo son was with me and he didnt want to leave! so much entertainment for kids here and employees willing to entertain the kids while the parents are signing. Great experience!
This Dealership is AWESOME! There employees always display great customer service. Highly recommended! If you need a car come to Hendrick Honda, make sure you ask for CHRIS ROBINSON!
Let me start by saying that Carter Nast has been a great reflection of all that we have come to expect from Hendrick Honda over the years (this is vehicle purchase number eight and only the second used car that Ive purchased as an adult). Carter is everything that youd hope to find in a salesperson when buying a used vehicle. Carter is a mechanic that has moved into a sales role. Every question that I asked was answered quickly and with confidence. And, when I asked for a contingency that I would only purchase the vehicle after being inspected by the Honda service staff, Carter worked with his support team to ensure that my request was documented. I picked up on Carters work ethic immediately. Hes a hard working young man who knows what hes selling. Hes proven himself to be a great communicator with timely texts and calls. Carter has gone the extra mile by helping us navigate the purchase of after-market safety products. In a world that is screaming that young people dont know how to work, Id suggest that you reach out to Carter and hell prove you wrong. I will refer anyone I know that is looking for a used vehicle to Carter Nast. Hendrick Honda, youve got a good one here. Thank you Carter for a great buying experience!
Service is always great when I come to Hendrick Honda. This time I was there for 2 hours for an oil change. I did take into account it was a Friday and I didn’t set up an appointment until the Tuesday before. This was poor planning on my part. But, I will say, the service at Hendrick Honda is always SUPER! Everyone is friendly, knowledgeable, and accommodating. I will continue to take my car to them.
I was extremely impressed with the hospitality that the staff of Hendrick Honda displayed. Each member was exceptionally informed and helpful with the financing of my Civic. I would like to give a special shoutout to Raj Popli, Garrett Hodgson and Joe Ross for going above and beyond.
Colby was a great sales person, she made the whole process great for me and my mom. She will do anything in her power to get you in the car you want. I will definitely work with her in the future and recommend everyone to work with her if you are in the Charlotte area.
I recently bought a car from Hendrick Honda and they were really great. I cant recommend working with MANNY DASILVA, putting it in all caps because he was legit great. He didnt pressure us, or anything like that, just made it as stress free as possible. We went to like 6 dealerships before Hendrick and we left with that gross pushy car dealer feeling. Not the case at all with Manny, or the rest of the Hendrick crew. We love the car and got a great deal on it! Cant recommend them enough!
Adair is the best salesperson I’ve ever met. She explained all the benefits of the new Honda and I couldn’t say no! Super happy with my new Honda and the experience I had at Hendrick Honda
I stopped in to have my vehicle looked at. Sydnee was super helpful and explained everything as we went over my list of to dos, and what my options were. While there she reviewed what I was should expect during visit. From start to finish it was the easiest experience I have had in a while. for my regular maintenance and problems I will be giving her a call.
Great dealership and even better customer service! Angel Hernandez was helpful in answering any and all questions I had inquiring about vehicle, his knowledge about cars and being a car enthusiast really helped out a lot!
It was great! They fixed my car according to its warranty very quickly. They also have a very nice, big waiting room.
Went to go check out some cars and Angel was a great help. We’ll knowledgeable and a great host. Made sure we were well taken care of.
We walked into Hendrick Honda and stumbled onto Chris Robinson. What a gem of a human and an excellent Honda rep. Chris takes care of his customers from start to finish, except there is no finish. As he continually says, were family now. Chris has taken care of my every need and made the painful process of buying a new car not painful at all. Ill never buy another car from anyone else.
Excellent service as always from the SERVICE TEAM.... Kristi, Sam, Amy, Lilly, and Gloria specifically!!! Thank you for always taking care of me without any pressure!!
Excellent dealership. I bought my son a new Civic recently and the entire sales experience was outstanding. Our salesperson, Katie, was responsive, friendly, and unfailingly helpful. Even after my son had a minor fender bender in the new car, Katie helped coordinate with the Hendrick Honda collision center (also excellent) to ensure that the process was seamless and painless from start to finish. I have nothing but praise for Hendrick Honda.
We had our Truck serviced and they did a great job and it was ready when promised. Our service advisor Sydnee Hooper was very knowledgeable and answered all our questions. Definitely keeping her card.
When you go to Hendrick Honda, ask for Bria! She will definitely go the extra mile for you. She puts her heart into making the customer happy. The customer is her #1 priority. My family and I are extremely happy with her. If you are looking for an excellent Sales person ask for Bria not only you are getting a great Sales person you will gain a friend!
Had excellent service here while I got my car maintenanced. It seemed that there was an issue with the previous work done to my car and Deborah Hartley who was my service agent was a pleasure to speak to and went above and beyond to get the problem rectified. Truly a wonderful person and excellent worker.
Dakota Bucky is a professional and brilliant problem solver. If you can get this man in your corner, youll thank yourself later. Relentless work ethic. No one will out work this man.Thank you, Dakota
Everything was an amazing experience. Clarissa is always such a pleasant person to work with and she always explains what needs to be done and when the work has been done she explains again. She the best, all of the service technicians that check your car in could take a lesson from her. She needs a raise.