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Hendrick Collision Center South
8901 South Blvd, Charlotte, NC 28273, United States
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Hendrick Collision Center South
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Ce
Review №1

Justin and Todd did a excellent job. They displayed great customer service by perfectly balancing the personal and professional relationship with their customers. But if we’re talking about the work that did on the car. I almost didn’t recognize my own car. Fresh paint with a gloss finish. Plus interior vacuuming. Hands-down 5 star service.

Pa
Review №2

From the front desk to the body repair experts the service was beyond my expectations. My car was repaired and back in my possession before the expected date. My car looks better than when I purchased it from the dealership. If you want wonderful service and flawless work. I refer Hendrick collision center south. The best in town!

Ke
Review №3

There were quick and efficient, stayed in touch with me during the process of my total loss on my Yukon xl. With in a week I had a payoff check and there used car dealership has a very great selection of all makes and models.

Br
Review №4

John at the collision center was awesome!! Gabby was also very helpful to get things started.I was on a trip to Georgia and hit a deer on 77S just outside Charlotte. It was 10:30 pm on Saturday night. So the tow company took my car to Hendrick Collison Center while I continued on my trip via a rental car from Alamo (DEFINITELY DO NOT RECOMMEND THEM). once home in Ohio, received a call from Gabby and from that point on it was a very great experience. Constant communication call, emails. The repairs were done very quickly and the job was done right. Then I had to go back to get my vehicle where I finally met John. Very professional went over everything they had to to repair my car. Went over the warranty even replaced my key fab battery. Then on the way home John called just to make sure I was not having an issues.If a business is that way to a stranger from out of state. They deserve the highest recognition. THANKS AGAIN GABBY AND JOHN

Ka
Review №5

Hendrick collision did an awesome job. Matt Gioeli was super friendly and informative. He was very open and honest during my estimation and called to inform me what was going on during my repair. Even the 2 front ladies at the desk were very sweet. I did have to bring my car back for some minor wiring issues with my tail light but Matt was great. I hope to never have to see him again but if I ever need a repair done I would go back in a heartbeat.

Sh
Review №6

I brought my Accord in after another driver hit me, causing significant damage to the entire passenger side of my car. Todd Beaver handled the estimate, back and forth with the insurance company, and was my point of contact throughout the whole process. Todd provided excellent service and was clear in his communication. He did a great job of setting expectations on the front end and gave me regular updates with how the repairs were going over the month and a half my car was in the shop. I got my car back last week and you wouldnt be able to tell I was ever in an accident or the car had body work, which is impressive considering the extent of the damage when I dropped the car off. Definitely recommend for any repairs or body work you need done on your vehicle. Be sure to ask for Todd.

Am
Review №7

My car was fixed timely and looks brand new after it got smushed. The entire process was easy for me as Hendricks continually kept me up to date on the progress. Special thanks to Todd for handling this case so well, especially since I had moved out of state halfway through.

jo
Review №8

My car was hit by metal debris on the highway, & damaged multiple areas on the body of thevehicle. Todd & his team did a superb job of repairing it. It looks like new again. Paint matches, & I cant tell the car was ever struck. I was kept up to date on the progress via texts once the estimate was complete.

Sy
Review №9

I used Hendrick Collision after being rear-ended. Their customer service was what made getting hit a little less stressful. Anne, who answers the phones, was the most wonderful person and helped me in so many ways. Todd was great at communicating the status of my car. There were a few hiccups that were worked out but because the customer service was so wonderful, I can easily look passed those and would highly recommend!

Mi
Review №10

Great experience at the collision center! Justin Bowers is awesome and professional individual.

Jo
Review №11

I was very pleased with the repairs on my vehicle. I worked closely with Jason Livingston who was very professional and outstanding with keeping me informed every step of the way. He made this whole process so smooth and reassured me how much he would take care of me and my vehicle. I will continue bringing my business to this awesome group. Thank you Jason for all of your help!

JT
Review №12

Great customer service from receptionist to body shop. Did an exceptional job repairing my car. Repaired some minor door dings without changing me. Would recommend to anyone looking for a body shop that does quality work. Kudos to Anne, Gaby, and John. Thank you!

Iv
Review №13

Matt was so helpful during the repair process. He kept me informed through out the repairs. Car was completed ahead of schedule. Matt is awesome and did a great job.

Du
Review №14

Todd was very helpful and knowledgeable during the entire process of my repair. Great customer service!Would recommend this shop to anyone in need of collision repairs.

Mi
Review №15

Todd Beaver was my Service Rep. He was very professional and the communication was great. After he received my vehicle the repairs was done right away. The repairs were top notch and AWESOME!! I definitely recommend using Hendrick Collision. Thanks again Todd!!

br
Review №16

Mr. Todd Beaver was the advisor I worked with to get my vehicle repaired from a minor accident and he was very proffesional and great to work with. I will definitely be returning to Mr. Beaver the next time I need work done to any of my vehicles. Highly recommend!

Ba
Review №17

I brought my vehicle to Hendrick Collision because it was a place I knew would get the job done and get it done right. Matt Gioeli did not disappoint. He and his staff were very professional. I got my vehicle back looking like it was never in a collision to begin with. If you need good bodywork done, go see Hendrick Collision Center South. They earned my business.

SN
Review №18

Its always incredible service all the way around! Jonathan in the Collision Center did a fantastic job on my car. He was done earlier than expected, so that was really good, he was extremely friendly and professional! And Richard in rental was awesome as well! He was able to work with me with very short notice. Keep up the good work! Thank you all very much.

Za
Review №19

Work performed was flawless and was done three days ahead of time. Pretty painless process. Jason (collision estimator) stayed in communication with me during the process and was pleasant to work with. Hopefully Ill never need collision services again but if I do, I know who Im trusting with my vehicle.

Ca
Review №20

Todd us who I worked with. He kept me updated about the whole process. Very easy to get a hold of. This was the first time I had to get my car repaired and the experience could not have been better. He is so detail oriented that he noticed my alignment was also off and offered to fix it while my car was there. Saved me a trip!

Ch
Review №21

Took my car to H Hendricks Collision Center on South Boulevard. Everyone was fantastic. Service completed on time as promised. Working with my collision expert Todd at Hendricks was great. Frequent updates as to the progress of my repairs and again on time service as promised. Highly recommend them for collision repair.

Jo
Review №22

Jay was very thorough and thoughtful of the issues and getting it taken care of properly!!!

Tr
Review №23

Todd is always responsive via text message! He’s been involved during my collision repair and well beyond afterwards. He is also extremely flexible if you need to swing by for follow up questions! You’re in great hands. 😄

Br
Review №24

This is the only dealership and collision center Ill personally go to! Very professional, timely, and personable! John Malave is the best! He is quite good at communication throughout the process as well. I recommend Hendrick Honda Collision Center above everywhere else! Make sure John helps you out!

Ki
Review №25

Todd Beaver was very kind, courteous and professional when assisting me with my vehicles anti- theft system. I highly recommend Hendrick Honda Collision and Mr. Beaver, to anyone who appreciates great customer service.

De
Review №26

Very informative and nice, answer all questions, Todd Beaver was very professional and Jonathan was nice and please the ladies at the front was smiling and helpful. Everyone gets a BIG 10 and more!!! Job well done!!!Thanks for everything you did for me.

Pr
Review №27

Excellent and efficient service. John was very professional and went beyond my expectations. He prepared the repair estimate in a few hours, much faster than other body shops i have used in the past.

An
Review №28

They did wonderful work on my Acura. And it was completed sooner than I was expecting. I would definitely recommend Hendrick Collision Center South Blvd. to anyone needing repairs done!

sh
Review №29

Jonathan Malave was awesome to work with and he kept his word and kept me updated through out the week. The was car was done before the expected date. Great customer service!! I would recommend Jonathan Malave all day long.

Ma
Review №30

Professional, Courteous, Respectful.... Just a few words to describe the superb work and service I received from Hendrick Collison Center South. My estimator Ryan Asencio was excellent from beginning to end keeping me updated and informed every step of the way. Justin (the Body Shop manager) made time to come out and make sure I was satisfied with the work of him and his team. Body work and paint was excellent from a crew of highly skilled and trained body and paint technicians. Highly Recommend for any body work or paint needs.

Jo
Review №31

My VW GTI was repaired very fast and it looks great! By far the best experience I’ve had with a body shop. I would like to thank Todd for making it happen!

Sc
Review №32

Fantastic experience with Hendrick Collision Center made dealing with the annoyance of getting hit by a youngster on his phone much easier to take. Can’t speak highly enough about Jason Livingston. His responsiveness throughout the process was 10-star worthy. Hope I never have to deal with collision repair again but I know if I do I’ll be going back to Hendrick Collision Center.

Sc
Review №33

This would be the second time I have had my vehicle painted at Hendrick Collision on South BLVD. The first time was for a warranty extension on the hood and now I have paid to have the roof repainted. Both times, the quality of the work has been amazing. A super big sigh of relief to see my car looking good again. John Malave was super helpful! He explain everything, from how they do the repairs and why they might need to remove something to complete the repairs successfully. If I have any more issue or need body work done, I will definitely be coming back. I have already recommend Hendrick Collision to a coworker. Thank you guys for your help!

Br
Review №34

Todd went above and beyond to help make sure my car got fixed better than new! Highly recommend him!!

Di
Review №35

Anne and John at the collision center very help full, they made entire process of Car drop off, insurance claims, repair and pickup easy for me.

Al
Review №36

Extremely friendly and professional. Our car was damaged severely at no fault of our own and Honda Collision did an exceptional job at repair. We were so happy to get our car back and even more happy when it turned out to be in better condition than before the wreck. Jonathan was extremely friendly and understanding of our concerns when it came to the repairs. It was a horrible situation but this team made it a lot easier. Thank you!

Ja
Review №37

Hendricks Honda is the spot to go for general maintenance and car accident repairs! John was super thorough and very customer service oriented. I will be back!

ar
Review №38

John Malave at Hendricks was the individual I interacted with. He was very polite and made it clear that my needs were his first priority. He gave excellent, detailed instructions about the damages to my car (I had been rear ended by a teenager), and kept me informed by phone & text about the progress on the repairs. And although the process took longer than expected, John was the epitome of professionalism throughout.

Ja
Review №39

I have used Hendrick Collision four times in the past two years for minor and major repairs. They not only do an excellent job with repairs but their customer service is exceptional as well. Todd Beaver has always been responsive and makes the process seamless and non-stressful. I highly recommend Hendrick Collision for collision repairs of any kind!

Br
Review №40

The staff is professional, courteous, and informative. Todd, Gabby, and Ann are great to work with! The work of the body shop is excellent! My car was returned a day earlier then promised, and looks like new! This was my second time using Hendrick Collision South and while I hope to not see them for a while, I know where I will be going should I need service!

Me
Review №41

Very professional service, friendly and easy to deal with. John Malave provided exceptional service with frequent communication, very polite and kind. Highly recommend.

Da
Review №42

Service was excellent and John Malave was especially professional. The work was completed much sooner than expected, which was a pleasant surprise.

St
Review №43

Car looks great, and Jason kept me updated throughout the process. Very stress free.

Ol
Review №44

Very pleased with the repair by Hendricks South. Very professional, good quality, courteous, delivered on time as promised. They kept me informed of the status nearing the completion. Todd Beaver was excellent, very professional, punctual. He went above and beyond no matter how small or big the repair was. Very thankful! Highly recommend Todd at Hendricks for all your needs.

Va
Review №45

I recently got into a fender bender and I brought my vehicle to get repaired at this location. Todd Beaver is the advisor I was working with the entire time. He was extremely professional and efficient. Even after I picked up the vehicle he helped me correct a minor issue almost immediately.

Br
Review №46

From Ann at the front desk to the repair consultant Jason, the communication was great. The quality of the work was very professional. I would recommend Hendrick Collision to everyone.

Ga
Review №47

Todd Beaver provided fantastic customer service. He is professional, knowledgeable and compassionate. He kept in contact with me throughout the entire process of repairing my vehicle. He did what he said he would do when he said he would do it. I appreciate him and Hendrick Collision Center and recommended them highly.

Da
Review №48

The team showed excellence in accomplishing their object. Jon went above and beyond to ensure customer satisfaction…

Cl
Review №49

Jason Livingston had my car back to me very quickly. My vehicle looked perfect!!

Er
Review №50

I had a great experience at Hendrick Honda on South Boulevard. My truck was wrecked and needed to be repaired. Todd Beaver was very helpful and knowledgeable throughout the whole process. The technician and painter who repaired the truck did a phenomenal job. The entire experience was stress free and smooth. This was the best experience I have ever had at a collision center. Would recommend to anyone in the area!

Ca
Review №51

If having your car rear ended could ever prompt a great experience then Hendrick Collision South provided just that… a great experience! From my first phone call to Gabby at the front desk to the excellent customer service from Todd in the collision center. They helped me to coordinate the rental car and to navigate through the difficulties of the other cars insurance. I was treated with respect and a sense of urgency from everyone I was in contact with. I will and have already recommended Hendrick Collision South to friends and colleagues. Job well done!

Te
Review №52

Todd Beaver helped me with my Honda Civic! He made the process simple and kept me updated throughout the process! Thanks!

La
Review №53

We were completely satisfied with the repair work done by Hendrick Collision Center South on our car. Libby is an ideal receptionist, friendly, professional and cheerful. Ryan was equally ideal as our service rep, explaining the work that would be performed and how long it would take. Our repair was complete ahead of schedule, and done perfectly to our eye! That we were able to leave our rental car at the shop when we picked up our car was unexpected and greatly appreciated! We hope not to need this kind of repair again, but if we do, we will certainly return here!

br
Review №54

Excellent service. Kept us informed and finished sooner than expected. John was great to work with. Have used them before and will use them again.

Sa
Review №55

I brought my Chevy Tahoe here after some extensive body damage. Hendrick Collision Center South was very professional and supportive from the start, it’s hard after being in a collision. I felt that they would do a wonderful job after the first appointment and that’s exactly what they did! My Tahoe looks like I just drove it off the lot! The attention to detail in this body shop is superb, as a customer I am beyond satisfied with the body repair on my Tahoe. I highly recommend this body shop to anyone who needs work done!

Br
Review №56

Todd was my advisor and assisted me throughout my repair of my vehicle. He was awesome!

Jo
Review №57

I had a great experience with getting my car repaired after a hit and run fender bender. The whole staff was professional and courteous. Todd kept me updated and answered all of my concerns. My car was ready as promised and my car looks great. I would highly recommend this place for car collision repair.

Ji
Review №58

I was blown away at the level of professionalism by Matt Gioeli. He was so polite and very easy to work with. He made the entire process easy from start to finish. I highly recommend you see Matt for any body repair needs.

Ir
Review №59

By far this was one of the best experience I ever had and great customer service. I recommend Mr. Malave hands down

Jo
Review №60

Great place Todd was awesome got the car looking brand new again !

Co
Review №61

They were amazing and the work, thus far, appears wonderful. They actually got my car back to me over a week earlier than anticipated. I had shared with them that I am scheduled to fly to Ohio to care for my dad and was concerned about what to do with the rental if my car got done before I returned. Insurance was going to have me pay for each day I was unable to return due to not being in the state. They actually got it back to me two days earlier than promised. Thank you SO much! You guys/gals are amazing and I will not forget your kindness and consideration and the little extras you did to return my car to me looking sparkling new.

Wa
Review №62

We have worked with Todd Beaver exclusively for 3 😯, yes 3 mishaps weve had with 3 different vehicles, 2 major and 1 minor. Each time the cars came back much better than we expected.Todd communicated well, kept us updated and in the loop, and made sure all the loose ends were tied up with insurance. He even helped us with rides home. I would not hesitate to go here any time I need a car repair and I would definitely ask for Todd!

Pa
Review №63

Todd Beaver worked with me with my Honda Accord. He kept me updated through out the process and I would recommend him to anyone!

Ja
Review №64

Todd Beaver handled my repair. He was great from day 1 and kept me informed throughout the entire process of getting my car repaired. Would recommend him to anyone who needs any bodywork done to their vehicle. Thanks Todd!

Ka
Review №65

John Malave is the best. I dropped my car off Monday and my car was ready on Thursday. Very smooth process. The rental car was ready and I didn’t need to use outside services like Uber to transport from one place to the other. Highly recommend ‼️‼️‼️

An
Review №66

Great handling of the car and very good and helpful customer service.

Da
Review №67

Ryan A gave the best customer service. He took time to go over everything with me. He was very patient with my questions. I highly recommend using Hendrick Collision South because they care. In this day and age it is pretty amazing that they care as much as they do!Keep up the good work Ryan!

Pe
Review №68

Very professional. Kept me well informed of progress. Was accurate on timing for completion and actually made it as convenient as possible including ability to drop rental car off at their facility. Incredible nice and courteous staff as well. Car looks like it did before my wife hit the deer!

Ly
Review №69

The trip to Hendrick Collision was a very pleasant experience all due to the fact of having a rock hit & damage my car. I am pleased with the work/repairs these guys made to fix it!

An
Review №70

Todd kept me informed and did a great job!

Vl
Review №71

Car came back after the repairs like it was new! Great customer service too.

Ki
Review №72

Jason was very professional and very kind and had my car back to me really fast! Thank you for your hard work!

Ty
Review №73

I reached out to Hendrick Collision Center South to inquire about some minor scratches that I had recently gotten on my Accord. Rather than just sending me an estimate, Matt Gioeli, who was the associate, told me to bring the car in first to see if he can try buffing out the scratches himself since they were very surface level, which was successful. In the end, he prioritized customer service/experience and went above and beyond to help rather than just seeing me as just another customer. Overall, it was a good experience working with Matt and will not hesitate to visit again (hopefully, not anytime soon :-)). Thanks, again Matt!

Jo
Review №74

Great service by professional technicians and staff. Quality repair and detailed updates throughout the entire process. Having an accident is a major inconvenience and the staff at Hendrick Collision Center South understands that and will do their best to get you back in your car without trouble. Thank you Todd!

Ch
Review №75

I have dealt with Hendrick Collision Center South for many years (more than 10) and have always been impressed with their professional customer service, quality of their work, and timely completion. Their paint matching is second to none. There is no place else I would take a car for body work.

Ke
Review №76

Todd Beaver was very professional when it came to my car having to be repaired. He constantly kept me informed of the process of my car. My bumper and paint came out great. It matches and looks like new. The entire staff at Hendrick Honda Collision was very polite and professional!

Al
Review №77

My wife was involved in an accident and the body shop did a wonderful job. Couldnt ask for a better experience. Matt and Justin were great.

Jo
Review №78

Matt was awesome and kept me informed throughout the repairs!! Thanks Matt!!

Br
Review №79

I took my jeep wrangler in after a wreak and was helped by the very professional crew. Todd Beaver helped me get my jeep back up and running like new. 100% would go back if I ever need anything looked at or fixed.

Di
Review №80

Updated along the process and got my car back even before expected. Work quality is superb, will definitely come back in the future.

Ma
Review №81

Worked with Hendrick Collision Center to get out 2018 HR-V repaird after an accident. We worked through Jason and he was great.....they had our vehicle done in 3 days. Way faster then expected. Once we got there to pick it up there was a couple body line issues, Jason took it right back into the shop and they adjusted them right then.Extremely satisfied with the qork they did and the way we were taken care lf. Hopefully we will never need to use them again but if we do. We wont hesistate.

Fe
Review №82

I got my rear bumper repaired there. This is a trusted body shop by AllState. They make everything super easy with high quality repair.

Da
Review №83

The Honda Collision TEAM have been on-point and on-time both times they looked after my Audi Q7! Owning a luxury car I only expect the best - thats what I got.The color match was unblemished.Id like to do a shout-out to Todd Beaver who scheduled everything with me and was so patient with me and my schedule. He text/called me with updates and was on cue for timely delivery. He really worked on dialing down the cost, as well.Kind regards,Dave Clewley

Je
Review №84

During my recent collision, I knew I wanted my car to go to Hendrick. Matt and Cheryl are awesome!

Tw
Review №85

My car is absolutely beautiful! Wonderful job!

Ju
Review №86

Todd did a great job. Fixed my car :).

Co
Review №87

They did a great job 👏 I have used them many times and will continue to use them in the future on all of my collision work! Very nice, responsive and informative! Definitely give them 5 stars!

Pa
Review №88

Look, no auto dealership is perfect, but on average I have gotten the best service from Hendrick Automotive during my three decades in Charlotte. Thats why, when we had a minor fender bender, I wanted us to take our Audi (purchased at Hendrick Audi, of course) to a Hendrick repair shop. I figured it was the best chance at getting incomparable service.I was right. You cannot see anything of where the damage occurred, the paint was matched flawlessly, and everyone was super nice and super professional. Would happily use these people for any other repairs we need to make (though hopefully not anytime soon).

Gl
Review №89

I am very impressed with the customer service I received when visiting Hendrick Collision Center on South Blvd. The whole team, from management down, was very friendly and helpful. I feel like they were honest and fair and overall it was a great experience! I would highly recommend them to anyone I know!

Pa
Review №90

We have young adult drivers and Ryan Asencio at Hendrick Collision Center has became a very good person to know these past few years. He has always given us fair quotes, repairs have met/exceeded our expectations, and Hendrick Collision works to complete the repair in the time frame they promised. Ryan always keeps me informed of the status. We always leave Hendrick Collision South Boulevard with my saying, “I hope to never see you again”, and Ryan and the girls up front say see you in about 6 months.

Do
Review №91

Todd was great. He kept me informed during the process about my car. Thank you Hendrick Collision south. Great job

Te
Review №92

Collision repair work. Very professional, informative (keeping me informed on the progress).

Na
Review №93

Special shoutout to John Malave for staying on top of things to get my 2016 Honda HRV chipping paint repaired. He was very professional and attentive to all of my emails. Thanks to him and the rest of Honda for getting Lilly back to looking showroom ready =).

Le
Review №94

John Malave is the very best. Informative, patient and helpful.

Je
Review №95

The Collision center went above and beyond on the repairs of my vehicle!!! The manager Mr. Bowers was very professional and made sure the quality of the work was done professionally!!!! ⭐️⭐️⭐️⭐️⭐️5 stars!!! I would recommend to everybody to use Hendrick Honda Collision Center for all repairs.

Ga
Review №96

Hendricks Honda was awesome the moment I stepped foot on their property to look for my car! But a huge shoutout to Hendrick’s Collision center on South Blvd for working so quickly with my car and providing the best experience!

Er
Review №97

I worked with Jason Livingston and I feel him and his team did a great job on the repairs to my Mini Cooper. I was concerned about the paint matching after having the bumper replaced on a 18 year old car but his team was able to get a solid match. This is the 2nd time I have used Hendrick and I would use them again. Thanks!

Ca
Review №98

Great service and quick turn around.

Al
Review №99

I would like to Thank Justin & Jason for an amazing experience at Hendrick Collision not just for the amazing repairs on my vehicle but for staying in contact with me during the process providing clear exceptions and being trust worthy and honest during the entire process Hendrick Collision is highly recommend...!!! If you’re looking for repairs and great customer service this is your place...!! google will only allow a rating of 5 stars Justin and Jason deserve 10 stars...!! Thank you both for everything.

Je
Review №100

Had a great experience and they finished repairs in a timely manner! Would definitely recommend!

Information
51 Photos
100 Comments
4.4 Rating
  • Address:8901 South Blvd, Charlotte, NC 28273, United States
  • Site:https://hendrickcars.com/north-carolina/charlotte/hendrick-collision-center-south.htm?utm_source=weblistings&utm_medium=organic&utm_campaign=hendricklocallistings
  • Phone:+1 704-552-3480
Categories
  • Auto body shop
  • Auto broker
  • Auto parts store
  • Auto repair shop
  • Car accessories store
  • Car dealer
  • Car repair and maintenance
  • Tire shop
  • Used car dealer
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:8AM–1PM
  • Wednesday:Closed
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–6PM
Accessibility
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Planning
  • Appointments recommended:Yes
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