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Body Works Plus
525 Parkwood Ave, Charlotte, NC 28206, United States
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Body Works Plus
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Si
Review №1

This place was very professional and accommodating. They quickly responded, got me in for an estimate, and sent me a quote. They were quite friendly, however they gave me an estimate $3500 more than an estimate I got at another auto-body shop (with excellent service as well). I say do your research and shop around, as with anything. Even when the service was completed at the other auto body shop I chose, they did not raise the price and still kept the original quote that was $3500 less. There was un-needed repairs decided in my quote at Body Works Plus

Rh
Review №2

Brian and Chris are awesome. Came in with minor scratch and brand new Porsche. They made it disappear! Jose is great detail person as well. The whole team there will treat you with respect and professionalism. Don’t look any further!

Yo
Review №3

Excellent Customer Service!Chris kept me informed from beginning to end on the progress of my car.My car looks like new 🤩...Body Works Plus has a customer for life!!!You guys Rock!!!!

K
Review №4

We were referred here by a friend & we absolutely love the work they did on our car. Customer service is superior & they explain everything that needs to happen. Very up front about how long it will take & they did not disappoint. Won’t take our cars to any other body shop moving forward.

Em
Review №5

They did a great job on my car at Bodyworks Plus! They are super nice and got my car finished earlier than expected. They even drove me to work the day I dropped my car off. Super nice people, and my car looks amazing! They detailed the inside too! Highly recommend.

Ch
Review №6

I’ve worked with these guys before, and when my 2020 Lincoln Navigator was side swiped I didn’t even hesitate to tell insurance to take it to Body Works Plus. Chris in the office is amazing to work with! From the quote, to the repair updates, to the handoff, these guys are top notch. Even accommodated a tight deadline I had to get the repairs complete before I HAD to leave town.You’ll see low reviews here about the price, which does not justify a low review in my opinion, but I’ve taken cars to the “cheaper” guys before, and got sub par service, no communication, and cheap parts, only to find that the body and paint looked good, but the damage underneath was left. If you actually want your car better than you left it or have insurance footing the bill I highly recommend these guys. They will fight on your behalf with insurance to make sure they pay for all repairs with no corners cut.

Ma
Review №7

Had a cracked windshield and dent in RDS quarter panel on my truck. Fixed like new, cleaned and detailed truck in 2 days. excellent job!

da
Review №8

Came to Body works plus after Hendricks collision wouldn’t email me their quote after a whole week. Body works plus is very professional. Chris communicated throughout the whole process and finished ahead of schedule. My car looks fabulous and new again.

Br
Review №9

YOU ALL ROCK! So Dang Cool. My “Gotta Have It Green” Ford Mustang is top notch again. LOOKS LIKE NEW! You cannot even tell there was damage. Nice work folks. Many thanks to Cole, Kim, Chris & The Crew. You guys are total Pros. Oh, cool how I was kept updated on the status of my vehicle via text messages. Thanks, Brett Denton

Li
Review №10

Truly horrendous customer service. I called almost a month ago to make an appointment to bring my car in next week. I got a voicemail to confirm my appointment during the workday yesterday. It was a busy day and I hadn’t had a chance to call back yet. At 6pm, I got a text message that said my appointment had been cancelled. SIX HOURS after I got a voicemail to confirm. I will tell everyone I know to avoid this place like the plague.

Na
Review №11

I couldn’t recommend Body Works Plus more. I came in without any notice and they immediately took the time to listen to my issue, walk out to the car, work to diagnose the problem and provided both a solution and backup solution (in case the easier fix wasn’t adequate). They gave the me the cost of both solutions and were very honest that we should try the cheaper one first, and hopefully we wouldn’t have to do more from there, but it was a possibility. Turns out that the cheaper solutions was absolutely PERFECT (this was a cosmetic issue so it’s not really subjective), and they did it way faster than I could’ve imagined. I was honestly amazed by the service and the work they did. The issue was on the back left of my car and when I saw it I even said “wait which side was the problem on again?!” I’m going to be coming here for years to come- zero doubt! Thank you Brian, José and Chris/ Kris?, very much!

Ha
Review №12

Very pleased with the service provided at Body Works Plus! They had my car ready a week earlier than expected and were very communicative throughout the whole process. They were extremely helpful, professional, and did an amazing job repairing my lift gate and bumper after being rear-ended!! I will definitely be going back in the future for any body work needs.

Sa
Review №13

Did not get service done here because the quote was $5K and when I called to set up the appointment she said it would likely be even more than that - I then went to Dee Gainey’s in Charlotte and they fixed my car for $1800 and it is as good as new. They may do great work, but please do yourself a favor and get another quote before you pay what they will suggest.

Ja
Review №14

This is absolutely the best body shop in CLT. They go out of their way to provide excellent customer service and give you a showroom vehicle in return. Completely amazed on the projects they take on and knock out of the Park. Brian and Chris, you are the best in the Biz, thank you all very much! 🤝

Va
Review №15

Chris and the people at Body Works Plus were absolutely amazing! After hearing from my insurance company and Chris providing me with feedback, it was obvious that she was advocating for what was best for me and not trying to just make a profit. It made me very happy to know that she worked for me and not my insurance company! Exceptional customer service!

Ha
Review №16

I was very impressed with the service I received at Body Works Plus. They did an excellent job repairing my car, it looked as good as new when they were done and was impeccably cleaned on the inside. They were easy to communicate with, sent updates via text and finished my car ahead of schedule. They even arranged for my rental car to be returned for me, so that was one less thing I had to worry about. I would definitely recommend them to anyone looking for a professional, hassle-free experience!

Am
Review №17

I am so happy I chose Body Works Plus! I have had my share of experiences with body work, and Body Works Plus is by far the best experience Ive ever had! They were professional, efficient, they kept me updated so I never had to wonder where my car was, and the best part is, I got my vehicle returned like new!!!! It really does look great - you cant tell that it had to be repaired and I have to say I am quite particular when it comes to my cars. Everything fits back together like it should, and the paint blends perfectly. Very very happy with these folks! Highly recommend!

Ch
Review №18

My wife and I were heading home from Levine’s after an exhaustive stay with our 3 year old and our car broke down in Charlotte in the rain in rush hour. We were walking to the closest exit and Brian stopped to help. He not only took us to a safer location but called a reputable tow company for us and even took the car keys back to our abandoned car so they would be able to tow it. He texted me multiple times after he left to make sure we were safe and everything was taken care of. His selflessness and kindness speaks volumes in a world of people prone to individualism and self concern.

Cl
Review №19

Body Works Plus did a wonderful job repairing my vehicle after two fender benders. The communication between BWP and myself was unmatched. They also did an amazing job repairing my vehicle and I couldn’t be happier. I would highly recommend this business to my friends and family!

Ma
Review №20

10/10 would recommend this place. I got my car repaired here after being rear ended and they made it such an easy process. Chris at the front desk was very friendly and helpful. Nate in the Geico department was also very nice to deal with. Got my car back in a very timely manner. Definitely recommend taking your car here!

Su
Review №21

The communication was amazing ! They keep me updated every step of the way and made the process very easy for me . The work was excellent and detailed ! Highly recommend!!

Je
Review №22

I highly recommend Body Works Plus ! Their exceptional attention to detail coupled with their outstanding communication that kept me informed of every step of the repair process was second to none.. My truck looks better than it did when I bought it from the dealership. Thank you Body Works Plus !!

Ke
Review №23

Brian the owner is the nicest shop owner Ive met. Greeted with a smile and easy to talk to. Took time out of his busy schedule to have a conversation with me. Other shops just want to know if you want their business or not. He was explaining how meticulous his work is, never settling for less. Also met Owen who is very accommodating when I was in the warehouse. From now on, I will refer anyone and go to Body Works Plus myself for future repairs.

Ep
Review №24

Excellent work and great staff. Really advocated for me with the insurance companies and only uses OEM parts. Ive always had great experiences with Body Works Plus.

Jo
Review №25

Brian and his staff recently Perform services on my SUV they all did a top-notch job completed everything on time and satisfactorily. I couldn’t recommend better service and quality.

Br
Review №26

The experience and expertise here is unmatched. I’ve had multiple repairs done ranging from minor dent repair to full collision repair requiring serious work. They made my car look and drive like it was brand new every time. I highly recommend them and all of their services.

Ha
Review №27

Brian and the entire staff at Body Works Plus were simply amazing! Their compassion and bedside manner and professionalism and attention to detail and reasonable pricing and quick turnaround are unparalleled to any other company I have ever seen in my 54 years on this planet. I would recommend them wholeheartedly to anyone that needs any bodywork done to their car regardless of the amount of damage. They are truly the BEST!

Ro
Review №28

I was hit in rear, bumper and trunk were damaged.Im very pleased with their work thus far. As far as I can tell they did an excellent job! They even went as far as to wash and detail my car! Which I wasnt expecting. Excellent job! I might add that the customer service was very good also. I highly recommend them!

Ch
Review №29

Had my car hit unfortunately and came here based on all the great reviews. The reviews did not lie, from Chris the receptionist to Chris the manager and Brian the owner they are all fantastic. They are always respective, super nice and informative of everything going on with your car. Even though my car was totaled they still were fantastic. Definitely come here for the best body shop in Charlotte. Hopefully I dont get in another accident but if I do, I know where to go!

Mo
Review №30

Body Works Plus is an excellent car body repair company. I received courteous service, professional workmanship, and my car was completed as promised. I highly recommend them for any of my future car bodywork needs.

Li
Review №31

I have used Body Works Plus on two occasions. The second time was today. I had a minor repair to my car door. I was pleasantly surprised when they said they could fix it the same day and the estimate was very reasonable. When the work was finished, they called and again I was delighted when the actual charge was less than the estimate. In addition my car had been washed on the outside and vacuumed on the inside. Although I hope I won’t need their services again, I would not think of going any place else. They were professional, courteous and their location is very easy to get to. I would recommend them to anyone needing this type of service for their car

Re
Review №32

I was rear-ended a few weeks ago and took my car straight to them. They are meticulous in their repairs and kept in constant contact with me. I picked up my vehicle today and it looks perfect (inside and out). When you have an accident, you get so many calls/mailings from body shops trying to get you to bring your car in....all I have to say is you get what you pay for. Dont hesitate and take your vehicle to Body Works Plus....best in the business...

Qi
Review №33

Brian and his crew are incredibly kind and efficient! They’re more than fair on pricing and delivered results exceeded expectations! I can’t be happier with what they did on my BMW x3

Ch
Review №34

Saw this company driving up North Davidson. Called them to see if they could repair our company truck door. They sent an estimator link to my phone. Gave me a quote and fixed the truck very quickly. The quality was as good as I could ask for and the customer service and friendliness was even better. Definitely a go to place for your vehicle repair needs!

Da
Review №35

They did a fantastic job in my car.

To
Review №36

Overwhelmingly satisfied with the professionalism, customer service, and quality of the work. I highly recommend this shop. I have used them 4 or 5 times and am always completely satisfied.

Br
Review №37

Body Works Plus is a great shop, the owner Brian Davies handle my claim like it was his...and I really appreciated that..great service starting in the front desk to the delivery of the car..3 weeks ago I got rear-ended so my 1st and only option was to take my car in my opinion to the best shop in Charlotte NC area Body Works Plus...There were some changes in the office and you can notice the change...I was greeted by Brian who introduced me to Kim ( Operations Manager) and she was amazing ..she walk me through all the process of the repair and understand my needs, and then I met Jennifer (customer service) she kept me informed of every single step of the repair process and always with a smile on her face..at the end of the repairs I met Chris ( Shop Manager) who delivered my car to me, he explained again what repairs they did, and he made sure I was happy with the results, thank you Chris I really appreciated the time you took to explain everything, and as I expected the work was 💯 ...I have to thank all the team in the shop because they are the best...and if you are reading these and looking for a shop that works for you not for the insurance company, that only uses OEM parts not aftermarket parts and will do the best job for you I definitely recommend BODY WORKS PLUS....

To
Review №38

Front office and back office were extremely professional providing up to date status on my vehicle being repaired. In addition, I was relaxed from stress knowing that the process was going smoothly with their assistance. Jose is an unseen HERO that goes above and beyond to provide top notch detailing in and outside the vehicles. Jose ensured that I was picking up a thoroughly pristine vehicle that had the quality of repair I was truly expecting. Any body shop will promise but Body Works delivers in ALL facets of customer service.Whatever the bill may be, it was certainly worth every penny to get my vehicle properly recalibrated of all electronics. Body Works is the BEST in town and although this was a comprehensive claim I wouldve been happy paying out of pocket with my deductible because the job was WELL done!Thanks guys and stay blessed!Tony

An
Review №39

Very professional & well run business. They did a great job of communicating the status of my repair. They also were able to get the repairs done earlier than the original date of completion. I would definitely recommend them for your bodywork.

Da
Review №40

This was hands-down the best experience Ive had at any automotive/repair shop, period. I had some body work done on my 2020 Chevy Silverado - dropped it off Friday, went to Asheville over the weekend, picked it up first thing Monday morning and it was like a new car. It literally couldnt have been an easier, more friendly experience. Its great to see that customer service and pride in workmanship isnt dead! Brian Davies and his team are super-helpful, accommodating and professional - really couldnt have asked for a better experience. I will absolutely bring all my vehicles here from now on. Thanks!!!

He
Review №41

Brian and his team kept abs open line of communication and the repairs were completed in a timely fashion. And, my new Suburban looks great. Highly recommend Body Works Plus.

Ma
Review №42

I have nothing but great things to say about Body Works Plus. I had the worst experience getting a simple fender bender repaired through my insurance company and Body Works Plus was the only party in play that had my back. The owner, Brian, truely cares about the best interests of his customers. I have never delt with a business owner as professional and compassionate as Brian. He went the extra mile to fight for me, even when my own insurance company did not. Not only were his morals admirable, but his knowledge within his work was unquestionable. His character and work ethic was refreshing, for you dont find businesses as such anymore. They are a needle in a haystack. I will never use another body shop, and I recommend Body Works Plus to anyone in need of such services. Thanks again Brian and the whole Body Works Plus team!

Da
Review №43

Body Works Plus took the time to listen and understand my situation. They provided a solution for my Volvos body work that was in my best interest. Its obvious they value honesty, integrity and most importantly the customer.

Ja
Review №44

Great work and professionalism. The team kept me updated on the back/forth with my insurance company and did an excellent job at both the inspection and repair. The updates via text were very helpful and clear. Car looks perfect!

Ab
Review №45

These people are literally angels! They fixed my hood in five minutes! I took it to three different places and no one could open it for me but they fixed it in a short time ! Thank you so much

Sa
Review №46

Agreed that staff is professional and knowledgeable but above all, they are caring! Constant communication on the status of my vehicles repair and personal touches when my vehicle was ready. My car was repaired quickly and was detailed like new upon pick up. I would highly recommend Body Works Plus to anyone who cares about their vehicle- Im now a forever customer!

Jo
Review №47

These guys really took care of me and put me at ease when I was freaking out that my car could have been a total loss, but they made sure they kept my car so I could keep my life stable. I really appreciate these guys so much Cole, Chris, Kim, and all the shop guys who worked on my car. Car looks like I didn’t mess it up it the first place, I’m very satisfied, and I got my car early!!!!! Thank you Bodyworks Plus Collision Repair Center for all your work to take care of me!!!! Do business with them, they will go the extra mile to take care of you, you won’t regret letting them take care of you and your car!!!!!

Br
Review №48

I arrived Tuesday, 1/21, afternoon for a 3pm estimate and was informed that I would receive it by email that afternoon. When I did not receive it I called Wednesday, 1/22, morning at 830am and was told I would receive it by 10am. By 3:30pm I called again because I still did not receive it but had to leave a voicemail.I sent a follow up email at 3:33pm asking for the estimate again.Thursday, 1/23, I did not receive a phone call back from my voicemail or an email.Friday, 1/24, I received a communication through email at 11:51am saying thank you for allowing us to evaluate the repairs and to call and schedule an appointment?I then had to call again to request my estimate that I still had not received that was suppose to be sent Tuesday afternoon... then when I finally was sent the estimate on Friday it was $6300 and our other estimates were under $3700...I and my company realized at this point that it was such a hassle just to get the estimate and it was significantly higher than the other 2 that we decided not to do business with you.I appreciate the fast response from my google review just wish maybe the estimate would of had that sense of urgency too. However I did change my 1star rating to 2.

Al
Review №49

Bodyworks Plus truly goes above and beyond to do what’s in the best interest of the customer. I had some work done at another repair shop following a hit and run incident and came to bodyworks plus a couple months thereafter to have a rear view mirror replaced and a dent repaired and they uncovered the work done by the other shop wasn’t done up to standard and actually introduced several safety hazards that I was unaware of until Bodyworks Plus brought it to my attention. The cost to have the repairs retroactively fixed so the car would be in a safe condition to drive ended up being close to the market value of the car and despite considerable resistance from my auto insurer regarding coverage over the faulty repairs; Bodyworks Plus was able to help me through the process and provided valuable guidance on navigating the situation, including invoking the “independent assessment clause” of my auto policy at which point my insurer agreed to payout the value of my car almost immediately given the cost to repair it at that point clearly wasn’t worth it. I’m extremely grateful for Brian’s candor and guidance on this situation as without it I would unknowingly be driving around in an unsafe vehicle that included a compromised gas tank/air bag sensor and subpar repairs done to the body of the car, comprising the cars overall integrity.

St
Review №50

Great costumer service, and made sure to keep me updated on any changes. The smoothest process I could ask for.

M
Review №51

I had high hopes for this place because of the good reviews but unfortunately my experience was poor. I received a estimate 2 weeks later to my email. Pathetic!

Br
Review №52

Overall I had a great experience dealing with body works plus!! The lady’s who helped me were amazing! The people who fixed my car did a fantastic job! I got my car back in no time and it looks brand new! I am so thankful for this place and the amazing work they did with my car! I recommended anyone who’s having car trouble to bring their car to this place!!

Cu
Review №53

Great customer service, great and fast repair work, truck was super clean inside and out when I picked it up. No complaints whatsoever.

St
Review №54

We have been using Body Works Plus for many years and have never been disappointed. They are truly magicians in the quality of work, and excel in professionalism, and “on time on estimate” delivery. Exceptional service and results!

Ma
Review №55

Exceptionally professional and knowledgeable staff. Excellent communications and very customer centric. Our car was repaired quickly and Bodyworks Plus provides very good value for money spent. Overall a great customer experience. Would highly recommend.

Bo
Review №56

Chris and his team did a fantastic job. Like it never happenedThey treated my Shelby Cobra like it was their own. I highly recommend them.

jo
Review №57

Had some front end damage from someone backing in to me. Body Works Plus did an incredible job repairing, replacing, and painting my discovery. I am extremely satisfied.

Ty
Review №58

Highly recommend this location. Very accommodating, very professional. Excellent craftsmanship. I would use again for any auto body related issue.

Ma
Review №59

Wonderful staff. friendly . helpful. neighborhood shop feel. small business owner...

Ja
Review №60

Great people providing even greater service. Even took the time to detail my car before returning. Keep up the excellent work y’all!

Br
Review №61

Second time using this shop for my 2018 Honda. As a Honda certified shop, they will only use OEM parts and guarantee your car is repaired to factory standards. To that end, they will advocate fully to the insurance company for you if there are any coverage issues, as was the case in one of my claims.They are sincere about customer satisfaction; Kim and staff are to be commended.

De
Review №62

As always, this the most courteous, respectful, and professional auto repair shop I have ever dealt with. They keep you up too date on everything that is happening to your car at every phase of the process. And then, after everything has been completed, they clean my car and make it look brand new. I believe I will continue to refer then to my friends as well. Great Job!!!

li
Review №63

I brought my Mercedes Benz to them to be repaired after a lot of research, I drove 3.5 hours to get my vehicle repaired by this shop ! I was so pleased with the whole process, from start to end ! They kept me updated with daily text to let me know how the vehicle was coming along ! They dealt with the insurance company, they had a rental car set up for me and they were very easy and pleasant to work with ! My car came out so great, you can’t tell there was ever any damage to it, hope I never need them again but if so, this will be the place I bring it back to ! I highly recommend them to anyone in need of body repair work !

H
Review №64

I had a great experience with Body Works Plus. My Toyota RAV4 was done quick, and looks great. Also it was so nice that the shop was in the neighborhood. Thanks BWP!!

Ma
Review №65

I have needed to use a car repair service (unfortunately for me) several different times and have used body works plus twice now. They are always straight forward and professional in their communication. They kept me posted on the progress and set out a timeline which they adhered too. I would definitely recommend them to anyone needing car repairs.

Ka
Review №66

Kim, Chris and Cole are the most amazing group to work with. They talked me through every detail to the issues of my car and it looks brand spanking new! You will not go wrong with choosing this punctual and professional spot.

Ke
Review №67

We have used Body Works Plus for multiple repairs on our vehicles and they have always done perfect repairs for good prices. The office staff is always friendly and prompt. I highly recommend their business!

An
Review №68

Brian and his team were amazing. They provided exceptional customer service and made me feel extremely comfortable in having to take my jeep in for repairs. They coordinated the car rental details when I arrived and detailed my jeep when I came back for it. This is top notch service! I highly recommend Body Works. You wont be disappointed.

Do
Review №69

Body Works correctly set our expectations for the work and delivery. Most important, we feel we got very competent work for our windshield replacement with regards to calibrating all of the sensors. The shop was immaculate and the staff was very helpful and friendly.

Ka
Review №70

I felt welcomed from the moment I walked in! I appreciated all of the ladies up front that made me feel comfortable leaving my car with them. When I picked up I couldn’t be happier with the quality of the repairs! Plus they detailed my car & it was AMAZING thank you all!

Ch
Review №71

This Collision Center is the best! I am truly grateful to have found them thanks to Google.Ms. Kim and Mr. Brian were professional and gave valet service from the moment I stepped into the door, through speaking with my insurance, and when I came to pick up my vehicle. My vehicle looks better than the day I bought it! They went above and beyond.One thing I loved the most is that they are not sharks in the business. They gave truthful estimates and fixed my vehicle appropriately. Their business is not based on haphazard capital gain but by ensuring the customer is satisfied and treating them as family which is rare in Charlotte.I am truly satisfied and would recommend them to Family, Friends, and Colleagues.

Pa
Review №72

The whole staff was more than pleasant to work with from start to finish with Brian even dropping me at Enterprise as they were backed up on pick ups. The quality of the work was factory finish and was delivered a day before promised. They also cleaned my entire car inside and out. Gold star service for sure!

Br
Review №73

Brian and his team are very thorough, they dont leave any stone unturned. I Absolutely recommend. Dont let the insurance company scare you... Do your due diligence and get the proper and correct evaluation.... My 2017 BMW was wrecked, Hendrick luxury collision was first choice based on I bought the car from Hendrick BMW... After 2 weeks of just sitting in the parking lot, the Hendrick guys finally pull my car in and take about a day to come up with 24k in damages.. Progressive came out eventually and within an hour of looking, also gave an evaluation of 24k...I Had my vehicle sent to Body Works plus for a second opinion, they took a little more than a week just to do the tear down and evaluation.. Amazingly, they found 55k in damages and ultimately my car was totaled by the insurance company.. The reviews speak for themselves. I will never use another body shop.

La
Review №74

They don’t work with fiberglass

Ji
Review №75

My wife and I have been customers of Body Works Plus for over 10 years. At every opportunity, we have been treated with respect, fairly and honestly. Brian and his team go out of their way to keep us informed of the progress and are very attentive to us. I do not have the words to recommend them higher than to say we would not go elsewhere!

La
Review №76

This is the second car that Body Works Plus has repaired for me and the repairs were just as good as the first time. Brian and his team always go above and beyond in terms of the repairs and especially customer service. I would 100% recommend Body Works Plus to anyone in need of collision repair.

Te
Review №77

I was in a collision on Christmas Eve and took my car to Body Works Plus. Brian and team were amazing to work with. They set clear expectations, communicated effectively, and provided advice on how best to deal with my insurance company. As it turned out, my car was totaled, but Ill definitely use Body Works Plus if/when Im ever in another collision.

Ro
Review №78

Great experience with them. Text updates on the timeline were helpful, and they had great communication with the insurance company. They were even able to price match to make sure I had new OEM parts instead of the insurance companys requested recycled parts. So all parties are happy! Thank you for a great repair!

Br
Review №79

To all my Veteran and Masonic Brothers and Sisters, Body Works Plus did a great job on my vehicle and they are a keeper of their WORD.

Pa
Review №80

If you are in need of auto body repairs, stop looking and go to Bodyworks Plus. They may not be the cheapest, but you get what you pay for. Their repairs put my car back to its original condition(possible better); additionally all repair come with a lifetime guarantee. The staff is friendly and extremely knowledgeable. I had a ton of questions about how to handle insurance and also wanted to know exactly what they were going to do to my car. Kim and the staff assisted me throughout the entire process and kept me updated on the status of my repairs.Thank you for fixing my car correctly!Pat

Jo
Review №81

My car is new again! I was dreading the process of getting my car repaired but my worries were soon put to rest. After making my appointment online, I drove to the shop where I was checked in by the sweetest and hardest working shop manager-Kim who had my damage assessed, paperwork filled out and a rental ready for me to take me on my way in no more than a half hour. While my car was in the shop, I received daily updates on progress along with an estimated completion of 10 days which was met! I was astonished to see that my car was returned to me better than expected in such a short period of time without me having to do almost anything except get into the accident in the first place lol. I would highly recommend Body Works Plus for their excellent craftsmanship and personal customer service!

Me
Review №82

Highly recommend Body Works Plus. The work is impeccable and the staff are amazingly easy to deal with. I received daily text messages (great feature!) on the progress of the work and they detailed my car before I picked it up. It looks like new and I couldnt be more pleased. Thank you Kim and team!

A
Review №83

I would like to thank Kim and Brian for the OUTSTANDING experience I had having my vehicle repaired at Body Works Plus. Luckily, I have not really had the opportunity to need body work completed on my vehicle. Unfortunately that time finally came. Due to my lack of research, I initially paid the price....the national chain body shop assured me that my vehicle would be back to new....well that never happened. I contacted Body Works Plus when I was finally fed up with the lip service and terrible workmanship from the national chain body shop. Basically, Brian and his team agreed to work on the problems that the national chain body shop created while they attempted to fix my vehicle. Brian was very professional from the very first time we spoke, and that was further exhibited with the work product that his shop completed. Kim was also very professional throughout the entire experience. They both made me feel like it was their vehicle that they were working on!! It is very reassuring to conduct business with a group of people that have very high integrity and morals....something I think we all put aside when we know we have to deal with vehicle repairs! When people say their vehicle looked better (after Body Works Plus fixed the damage) than it did when it was brand new....they arent kidding! Brian even double-checked his work on my vehicle by going to different dealerships and taking pictures of brand new vehicles to compare the gaps, alignment, etc. That is unquestionable integrity!! Brian and Kim, thank you both for everything you guys did.....it was an absolute pleasure meeting and conducting business with both of you!

Ca
Review №84

Very thorough and professional. They gave me a quote that was clear and comprehensive.

Jo
Review №85

Im completely blown away. I had run over a can of orange spray paint in a parking lot which left paint all across one side of my car. Not only did Body Works Plus do a phenomenal job of getting the paint off, they also washed and detailed my car. Im extraordinarily happy with how everything turned out. Brian and Kim were extremely easy to work with and I will be returning to Body Works Plus for all of my future needs. Thanks so much to the whole BWP team!

De
Review №86

I wanted to relay that Brian and Kim provided me with an outstanding experience with Body Work Plus. I took my car to Body Works Plus after hours of research as I have a hard to find car, unique color, and it is my “baby”. I had many recommendations from the insurance adjuster, but my research paid off.From the moment that I stepped foot into the building, Brian and Kim did a fantastic job keeping me informed step by step regarding the progress of my repair. By the time that I receive my car back I was surprised how fast the work was done, but more so with the thorough work and attention to detail that was provided. My Audi looks like a brand new car and the paint matches were spot on.Thank you very much for doing such a fantastic job fixing my car, and raising the bar in customer service. I would highly recommend Body Work Plus for any type of body shop work to my friends, family, and customers.

Ni
Review №87

I came to know Body Works Plus after they were recommended by the person who hit me in a minor fender fender. They provided great customer service and the repairs to my car were impeccable. I had no idea how valuable that experience and relationship would become until I was unfortunately involved in a much more serious accident and was struggling to receive answers from my insurance provider. Body Works Plus was able to explain the necessary steps to me and was even able to begin arranging services to get my car towed and a rental arranged in advance of my insurance taking action. Ultimately my car was not repairable this time however that didnt stop them from providing excellent service with expertise, compassion and kindness. I would definitely recommend Body Works Plus.

Mi
Review №88

Body Works Plus does wonderful work! They are extremely professional and helpful when trying to make things as convenient for you as possible! Brian, the owner, is very accessible and even gave me a tour of the shop when I brought my car in! Kim and Kenzie at the front desk are very friendly, knowledgeable, and they put your mind at ease throughout the entire process! Would definitely recommend this amazing team!!!

A
Review №89

My 2nd time returning to this shop for body repairs. They always keep you informed during the entire process via text alerts. OEM parts only repair shop, friendly and efficient! Even touched up and repaired a few dings not covered by insurance claim. Thanks Cole for great job keeping me informed and the entire crew at Body Works Plus. Only shop I will trust with my vehicles.Mario Mac

Jo
Review №90

Super business.

Jo
Review №91

Body Works Plus is a great group to work with. They are honest and very responsive. I will absolutely use them for any future body repair needs.

Me
Review №92

Had a great experience with this auto shop. They kept me updated on the progress of my car frequently and did a great job. Personable employees and the added touch of cleaning the interior of my car before it was returned made this an above average experience.

Gr
Review №93

Had to have my whole front end replaced. They did a fantastic job, warranty their repairs for life, cleaned and vacuumed the whole car, updated me every day on their progress as well as the status of the insurance company. Overall I won’t be going anywhere else for repairs or body work. This place is THE best.

Va
Review №94

Professional, reasonable, very clean. Great folks working there!

Ca
Review №95

A top notch business. Kenzie was responsive, professional and warm when I contacted them to schedule an estimate. Then, on site, Brian not only performed the estimate himself, he took time to help me learn about my options and make a solid decision. I also feel like Im a more informed customer for the future. He is an absolute professional and I appreciate that Ive not only found a trustworthy, talented body shop crew, Ive found another highly respected business owner in our community. If you do your research, youll decide to take your vehicle here.

Pa
Review №96

Ricardo and his team are amazing! My car looks fabulous, but Im more impressed with their extraordinary customer service. My car was done sooner than expected, accurate estimate, very professional and knowledge! Thank you. Theyre not out to scam you, they truly believe in giving the customer a good value.

Ka
Review №97

I went to this place for a quote for a small scratch and tiny dent in my door and the quote was outrageous. They quoted me $1900 for this minor repair. When the guy did the estimate, I could tell he was taking advantage of the fact that I was a female who likely didnt know much about car repair as he went through the analysis of all of the work that would have to be done. I took my car a few miles down the road to Midwood Auto Craft and Jason was amazing. He quoted me only $267 for the same repair. Needless to say, I will not be back to Body works and recommend everyone go down the road to Midwood Auto Craft.

Ab
Review №98

Body Works Plus did such an amazing job repairing my car after someone rear ended me. They went above and beyond to make the process as easy as possible. They not only handled working with my insurance company, they made arrangements for my rental car upon pickup and drop off. The car looks back to brand new, and detailed from top to bottom. It was a pleasure working with them and would highly recommend.

Mi
Review №99

This was a great experience with a family type atmosphere. The service was outstanding, completed correctly and with care. Being in the insurance industry as an Investigator, it is nice to see a company such as this put safety first. Ethically and morally running a business the way it should be run, putting the customer first! Thanks to Brian and his team of professionals for a job well done!

Sa
Review №100

Brian and his team were incredibly professional, answered all my questions and did a fantastic job on my car. They have a customer for life. Thank you!

Information
73 Photos
100 Comments
4.9 Rating
  • Address:525 Parkwood Ave, Charlotte, NC 28206, United States
  • Site:https://bodyworksplus.com/
  • Phone:+1 704-332-4404
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Planning
  • Appointments recommended:Yes
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