Had a great experience at this shop. They kept me informed about the process and completion of my repairs. Pricing was fair and they handled everything with the insurance company. I didnt have to do a thing except drop my truck off and pick it back up. Everything looks great! Thanks guys!
5+ ⭐️!!! I recently moved to Charlotte from Boston and needed some work done on my car. I wasn’t sure who to do business with being new to the area but was glad 3 Masters Auto did the bodywork. Brendan went above and beyond with everything. He was clear and prompt with answering all my questions. He even offered to answer any questions I had being new to the area. They did a great job and even cleaned/vacuumed the interior when finished. Could not have had a better experience!
These guys are awesome. Alex reached out to me right away and was super responsive and prompt with all the communication. The entire process was painless which is usually not the case when dealing with bodyshops. 3 Master is very organized and efficient and worked with the insurance company to handle any supplementals needed after they started the work. Car came back perfect, detailed and like factory. I definitely recommend them. The car with the accident was a high end Lexus RX350 with many sensors and electronics and these guys handled everything with professionals that specialized on those types of vehicles. Couldnt be happy.
Brandon keeps u n step by step movements of ur vehicle great place to take ur most cared for car great job on any thing to disappear n make u feel like u never had it
If you looking for an auto body repair shop, the search is over! 3 Masters Auto Collision is the shop for you. They were very knowledgeable and offered great customer service. David did a great job updating me with progress and informing me if anything came up. Regarding the quality of work, they more than fulfilled my expectations. My decade old car looked brand new! I can not tell you enough how satisfied I am with the service I received. I definitely recommend them and am thankful I chose to go with them.
I just got home from picking my car up (I mean - delaying dinner because I am so excited to share my excitement)... I cannot express how impressed I am with the quality of work and overall experience from 3 Masters! I was recently rear-ended and did a little research on my own, but was ultimately referred here by a close friend. We have all heard stories about what a nightmare it can be to deal with your car after an accident, but Brandon made me feel at ease and was happy to handle all the details with the other drivers insurance.My car honestly looks more beautiful than before I was hit. They treated my car with the utmost care and concern, and I am so SO grateful!Aside from how great it looks, Brandon was communicative and I really felt comfortable trusting my car to them. This is not just another body shop. They will ease your mind during these troubled times.Take your car here!
Im very particular about who I turn my vehicle over to. Whether its for routine service or repair, I do my research. I assure you, the plethora of 5-star reviews for 3 Masters are legitimate. These guys are the real deal. Their estimate was very reasonable. The staff is friendly and professional. The work was first rate and prompt. My car was done in two days. They dont repair your vehicle. They restore it to like new condition. I cant find any trace of where the damage used to be, and I know where to look. I dealt with Brandon. He was absolutely amazing! He even assisted me with transportation and gave me a free gift when I picked up my vehicle. If youre looking for a quality body shop, your search just ended. 3 Masters Auto Collision has gained a lifelong customer.
Everything from dropping off my car to picking it up was outstanding!Brandon who worked on the estimate for the damage kept me updated as to how everything is going and what to expect. His communication was above and beyond what I’ve never experienced from any garage, shop or retail place.The other gentleman who run the shop are outstanding to deal with. They are very fair and understanding- the finished work on my damaged car was spotless and better than what I could have ever imagined.I highly recommend this shop for any type of damage on your car. Just outstanding from top to bottomJeff W.
Came here to have my 2015 Hyundai Genesis worked on. Ran over some tread in the road and messed up my fender liner that got replaced as well as the front bumper and back bumper had either a few cracks or paint chipping off them. They restored the car and fixed everything and repainted both bumpers and it looks brand new! I also had the grille blacked out and it looks so good. Brandon and his team are the nicest people and trustworthy and the customer service is awesome. They also detailed the inside and outside of my car which was even cooler. I definitely recommend this place to anyone looking to get their car worked on and the prices are great with a lifetime warranty. I will absolutely come here again if I need to in the future.
Incredible service! Very pleased with their customer service and work provided. We were involved in a pretty big accident, that left our suburban badly damaged on the left side from the front to the rear. Not only did they provide exceptional service with the vehicle repair, Brandon assisted with the insurance company the entire time. Once the insurance company handled their side the work was completed on time as initially quoted. Updates were provided throughout the entire time. Pictures of the work being completed were also provided, as progress was made. I HIGHLY recommend this company to family and friends! Very pleased with my experience with this company.
I got my bumper replaced after a fender bender. They had great attention to detail for a really good price. I got my car back looking better than ever. They cleaned the interior and washed the car. I definitely made a good choice!
Brandon and the staff at 3 Masters are truly awesome. They helped me through the entire process and were very professional. I cant thank them enough for the work they did! Brandon even made sure that I got original parts as the insurance company tried to give me after market parts. Id definitely come back if I ever need body work. Thanks again 😊😊😊😊😊
Brandon was awesome very professional and informative kept me updated on my progress of car.David Also stepped in and made my experience great she waived some of my deductible and helped me get my car in and out as quickly as possible.I would definitely return and refer them to others !!!!
Brandon and the staff are truly amazing I would highly recommend this shop to anyone
Initially the text from Brandon was a little off-putting however I am glad he did. The entire experience was awesome. The work was done quickly, expertly, and smoothly with a 3rd party at fault insurance company.
Brandon was excellent! He was very helping and community very well. My car looks wonderful and I would refer anyone to come here! They have definitely gained a lifetime customer in me!
These guys are the real deal! In an age were customer service is a lost art these guy raise that bar and deliver excellence. Repairs we done on time as promised. Quality workmanship, you can not go wrong. I highly recommend 3 Masters Auto to anyone.
This place is very incredible! It was through luck that I met this place and I can say that I do not regret it at all. God forbid, that I get into any crashes or my friends, but I would gladly without second thought come back to this place. They are comprehensible, and can reach a good price with you. The job was impeccable, and I can say with great pleasure that their customer service was great. They led you part through part, and made the process very simple! Thank you all at 3 Masters Auto Collision! Especially Jailene!
I worked with Brandon and I had the best experience! As a female it can be scary taking your vehicle to any kind of shop because people likely try to get one over on you, but here they went above and beyond with everything from the work on my car to the customer service. Vehicle looks even better than before my accident. Would highly recommend.
I had a great experience with 3 Masters Auto. The customer service was superior. At 3 Masters Auto, they are intentional about making sure their customers feel valued. I was very pleased with the service that was performed on my vehicle. I would highly recommend this agency!
Brandon was so easy to work with. He took the time to educate me on the process required to repair my car and work with the insurance agency. He provided very important information in order to dispute the initial estimate provided by the insurance agency. His analysis of that estimate revealed that I was being quoted for refurbished and after market parts. My car looks like new, the attention to detail is obvious and the customer service was outstanding.
100% recommended. Brandon was great in helping me understand the process after my accident. Repairs were fulfilled in time and got my car back looking great (2013 rav4 barcelona red) Thank you!
Above and beyond service from 3 Masters Auto Collision. Brandon was excellent and my car looks new. Thank you for a excellent experience!!
This is the spot! Im very impressed with the work these guys have done and the great customer service all the way to the end. Not to mention they will help you in every way possible to get you the best deal and the best parts for your car. I wouldnt trust anyone else to work on my car.
Highly recommend this auto shop! I had my car towed here after it just stopped on the side of the road and they were able to figure out what was wrong, get parts, and fix it in 4 days! And for a very good price! Very friendly service! I will definitely be back for future fixes.
Brought my Audi Q5 2015 here after it was damaged due to deer. Very satisfied with the repair job, David was very helpful with anything I need. Definitely would recommend to come get your car fixed. No rip offs here, just awesome customer service, and great mechanics.
Brandon was very professional. He made sure my rental was there. The work was beautiful and it took a little under two weeks for parts and painting. I would recommend them to anyone.
They were not able to complete the work because insurance totaled my car but the customer service was great :)
I was very impressed with Brandon as a businessman and all the staff. Brandon contacted me after my accident and I went to see him the next day. I was immediately struck by his knowledge & honesty. I instantly got a good feeling about him. He handled things well with my insurance company and he finished the body work on my car in the time he said he would and the work on my car was excellent. I will refer them to everyone I know.
I was involved in a motor vehicle car accident and Brandon reached out to me. He walked me through the entire process, kept immediate communication with me about my insurance claim & overall it was a great experience. I would highly recommend this body shop to everyone even though my car wasn’t fixable and was consider a total loss this place would definitely make keep you updated about everything, very honest & top notch great service! Thank you Brandon!
Jailene caught up with me when I was going through a difficult time, and set my mind at ease to help me get my car repaired. She communicated regularly with me, and was a pleasure to get to know. 3 Masters worked with me to help make getting my car repaired less of a hurdle. I am so ecstatic to give this shop 5 stars, and most importantly I have finally found my go to shop for my car repair needs.
I brought my car in nearly two months ago do to an auto collision and when I tell you the service was phenomenal it was definitely appreciated and unexpected. My car was in the shop longer than it should have been due to me traveling for work so I was under a lot of pressure because I needed my car but couldn’t get to it in a timely manner. When I received my car it was perfect and clean and I was provided great service. Brandon even responded to all my text messages and stayed updated with me because life happens and things come up last minute. I will never forget how much this shop helped me and provided me with the proper service I would recommend them to anyone in need of repairs because I don’t receive this type of concierge service anywhere.Thank you again
First let me say that Brandon was great! He contacted me before anyone else did. The insurance company wanted to give me recycled parts and he worked the numbers and got me all original factory parts. He even saved me enough money to have my brakes replaced, which they took care of btw. And the guys in the shop did wonderful! My car is back to its original condition. They even cleaned the inside and outside! I would give them 10 stars if I could!! I definitely recommend them and I will definitely be back if I ever need anything else done!! Thank you Brandon and the guys!’
I had got in a wreck and these guys made everything smooth! The staff were very professional and friendly. Brandon Ton in particular had great customer service and had an answer for every question. He made the process quick and painless. On top of all that, my car came out looking better than before! So even the manual laborers went above and beyond!! Thank you again 3 Masters, will be referring friends and family.
They are good service. They are very polite. They have a nice smile. They are fast service.
I had an awesome experience with 3 Masters. I am VERY particular about my baby and they repaired her perfectly as if nothing ever happened. You can’t ask for anything more. The customer service was also exceptional. I would highly recommend them if you have an unfortunate accident.
Not much has be said about them. Their work does all the talking. But they do an amazing job, are professional and care about getting the customer taken care of! I will come back again and again!
3 masters did a great job on fixing my body damage. Brandon was great with staying in touch & keeping me informed on the work & financials. Very professional business, you can’t go wrong with this shop!
After my accident Brandon reached out to me and after a few days of shopping around I picked 3 masters and that was a good decision they help with the rental and the entire time Brandon was really helpful
Would totally recommend bringing your car in here. Brandon took very great care of me and my 2019 orange Tiguan. Thank you Brandon and the team!
I had a wonderful experience from the minute I walked thru their doors for the first time to the minute I picked up my vehicle on 10/01. On 9/22 I took my 2019 Nissan Rogue to 3Masters after googling and seeing the 5 star reviews I decided to take a chance and Im so glad I did. Brandon greeted me when I arrived and was a consumate professional through out the whole process. I was unsure what my options were as I couldnt get the other persons insurance to call me back. He advised me I could go thru my insurance and he called them personally for me and walked me thru step by step. Even when I was worried about having to pay the deductible and wait to be reimbursed by the other insurance after subrogation he offered to work with me.He personally called the car rental company for me. My car was in the shop for 10 days and whenever Id stop by he was always genuinely pleasant to me and answered all my questions and I asked a lot. If he was bothered he did a great job hiding it. I was estactic when I picked up my Rogue and saw how wonderfully they detailed it, inside and out and lord knows it needed one.Thank you to Brandon and all his wonderful, pleasant and friendly staff whom I encountered with for a great experience during a stressful time. No offense but I hope I never see you again for a very long time but if i ever do, youll be my first choice! lol...Sandi ( btw, Brandon, youre the only person who ever called me by my legal name Sandra that it sounded weird but you always prefaced it with miss🙂)
I would highly recommend this company to anyone looking for top notch customer service and repairs! Their staff is professional and courteous, and they truly made it a simple process. I got into an accident and was referred to them by a friend. I called and they had their tow guy pick up my vehicle, talked me through the whole process, and kept in contact with me throughout the repairs. They let me know of any additional damages that were found and handled everything directly with the adjuster. My car looked absolutely perfect once it was completed! I couldn’t be any happier with the repairs and would suggest 3 Masters to everyone. Brandon was very helpful and kind and reassured me that my car would look good as new! Thank you guys for all of your hard work and I look forward to doing business with you in the future !!
I am the owner of A Step Above Limousine and one of our vehicles was involved in an accident recently. We were referred to 3 Masters Auto Collision and couldnt be happier with our decision to use them. Our vehicle looks good as new and was returned fully detailed. Their staff is professional and courteous, and kept me updated. I really appreciate their communication and professionalism throughout the process. We truly value their craftsmanship and will continue to use 3 Masters for all of our needs going forward. Thank you guys for all of your hard work!
I had one of the most seamless experiences with 3 Masters auto. Brandon was awesome he stayed in touch with me throughout the whole process,him and his crew did an impeccable job on the car I couldn’t be more pleased. If you need work done this is the place to go to I would recommend them highly. Thanks again Albert Alix
CANT SAY ENOUGH GOOD ABOUT 3 MASTERS!!!! When my 29 year old Mercedes was rear-ended the liable insurance company was quick to total the car. Most shops would not even give me an estimate. I really liked this car (in the process of restoring it) and 3 Masters worked worked with me to fix the car at a very, very reasonable price. I am amazed at their craftsmanship especially they way they were able to repair (bending rear quarter-panel back into shape that I thought was too far gone) existing parts and combine used and new parts.I would not hesitate to highly recommend 3 Master! The work was done quickly and the staff was very helpful and courteous. 3 Masters understood that I could not afford much since the insurance reimbursement was small. When I explained that I would be very happy with the rear end only being primed they did not try to sell me a complete job (i.e. finished coat). When I get ready to get the car painted I look forward to bringing it to 3 Masters; will probable have whole car repainted.Nelson Ahrens
Brandon was amazing to work with- he kept me in the know throughout the whole process. He was very informative as well about the whole claim process and how it works. They completed my car in no time and it came out amazing! The quality speaks for itself.
This is the place to take your car to! Ive used Brandon twice already on my Mustang and 4Runner, and both times Ive been very pleased with the quality when getting my car back. Always an amazing experience would recommend these guys to everyone.
They worked with me to make sure that I was not inconvenienced by the insurance company. They also were able to color my tire at my home through a mobile service so that I would not be inconvenienced. Great customer service, and they were very attentive to my wants and needs.
3 Masters definitely deserves 5 stars, my car was really damaged and they made it look like it was fresh out the lot, they also did a lot more than I expected with an alignment. The staff is definitely less intimidating than I expected from a repair shop. Service over all was amazing.
Outstanding customer service and Brandon went above and beyond my expectations. All the staff is friendly and the service is exceptional. I recommend 3 Masters Auto Collision for all your automotive body needs.
Great Job 3 Masters! Even though my work was minor, they took care of it in a timely manor and my car looked brand spanking new! If I ever need any more work, I would definitely come back!
Exceptional service! Professional and courteous- once you give them a try they will be your go-to mechanics! Our vehicle was involved in an accident, and after it sat for a while, we were referred to 3 Masters in an effort to get it running again. Our initial contact with the owner was positive, but like most we still braced ourselves for the quote. Within two days time, 3 Masters not only contacted me back with a manageable quote, but they reassured the fears I had about certain aspects of the repair. When it was all said and done our truck looked better than brand new!!
These guys are awesome great service great turn around time they are my goto people for my fleet
Awesome crew! Big shout out to Brandon for a his hard work at settling up the repairs and dealing with the other insurance company!!!! Car was repaired quickly and on point. Car was detailed and looked amazing ❤️ Thank you for your great work
My experience at 3 masters auto collision was the absolute best. Brandon really help me out and I was totally impressed with my repairs. Brandon make sure he updated me the whole step and also help me with my rental process. I would definitely recommend 3 masters auto collision
This place is definitely amazing they are for the customer always.. They do there best to help you save and go on with life. Jailene is amazing ask for her Ill update pictures later.But thankyou for helping me.Philip Blue crysler 200
They did an awesome job on my car and got the work done very quickly! They knew I need my car for work and got my dent fixed in less that 2 days. It looks like a new car again. Thanks 3 Masters !!!!
Amazing job and amazing People. Brandon walked me through the whole process. So impressed with the quality of work. Thank you again for all you did for me during that time.
3masters has repaired my cars three times. They do an excellent and honest job every time.
If I could rate them 10 stars, I would.My car looks brand new! Remarkable service and work. Id defiantly recommend! Im beyond satisfied. Thank you!!
Alex reached out to me & i worked with Brandon, great customer service, honesty,on time & quality work. God bless you, Thank you
Wonderful customer service. We were rear ended and chose 3 Masters for our repairs and couldn’t have been more satisfied. They were quick, so diligent with communication and just wonderful all around. Beautiful work! Will definitely recommend to others!
They did a great job on my car. Its beautiful and I would use them again.
Great service provide by Brandon & Staff!.I recently had both my vehicles,Headlights restore back to newCar status. I would recommend3 Master Auto Collision to all.
Amazing service!! car looks brand new. I 100% recommend this body shop and will continue to come here for future repairs
I was rear ended and after searching around I found 3 Masters. Never heard of them before, however something just stood out to me about them. They seemed to be more professional and explained the whole process and how things work as far as the insurance company etc. And for someone who has never been in this situation before I found them to be very thorough. From day 1 after I decided to go with them they took the ropes. They were able to work with the insurance company, get me into a rental, and got my car back 110% better in a reasonable amount of time and kept me in the loop every step of the way. And washed it too!😮😊👍 Great work. Great customer service and satisfaction. To top it off I was pleasantly surprised at the end when I recieved a folder outlining what work they did as well as a LIFETIME GUARANTEE! Love that. Will definitely reccomend and no doubt they will be my go to if I ever need repairs again.
I had scratches removed and the strip replaced on my door, which had been pulled off at a car wash. I knew a few of the scratches couldnt be removed, but they got the majority, and my car looks so much better! Good job! Oh, and the price was reasonable--almost forgot that and price is important! :)
Brandon is whom I worked with. He was very consistent with keep me updated about my vehicle. In addition, my car was detail in and out before leaving. Highly recommended!
I was very please with the work performed at 3 Masters. The are very professional, honest and do quality work. Would definitely recommend them.
These guys did an awesome job on my Sonata. You can trust them to make your beautiful again!Donna
3 masters was awesome!!!! They do excellent work and they were very fast in service. I recommend them to everyone. You will not be disappointed.
The team here did great on my repairs and the paint job looks amazing. Nice group of guys working here willing to do whatever it takes to make the customer satisfied. Big thanks to Brandon, got me a rental asap and kept me updated on my claim. He made sure everything was done how it’s supposed to be done.
Awesome and quick service. My car looks and drives great. Will definitely be back..
The best body shop around. Good work and great customer service. Thanks to Brandon for keeping me updating through out the whole process. Keep up the great work guys.
This auto shop is amazing. They were very professional and very quick. I enjoy my services. Me and my wife was very pleased with the customer services they provided.
I had an awesome experience with David and his team at 3 Masters. They were professional, courteous, and skilled at their job. My car was finished quicker than I expected. Great job guys!
Brandon was beyond amazing! As a single mother of 2 Im always busy, and once someone hit my car i had no idea where to start. I filed a claim however they werent too helpful as they could not get in touch with their insured. However the day after my accident brandon sent me a text. He offered to fix my car, get me into a rental & referred me to a lawyer for bodily injuries. He made the entire process so easy for me. He even was able to extend my rental. Brandon along with the owner David worked with me when I was unable to pick up my car after repairs. Making a stressful stressless. I cant say enough good things about them. The service was EXCELLENT! And my car looks AMAZING! Id recommend this shop to any & everyone. Thanks again guys!
I highly recommend 3 Masters! These guy are great!! High-quality work with a heart!! They even took care of much the insurance stuff, fixed ALL the other little dings on my car, and helped waive most of my deductible after my fender bender.
3 Masters Collison was chosen to fix my vehicle after an auto accident where I was not at faul. Alex and his brother David were very helpful and were always easy to reach. Anytime I text or call a response was delivered within minutes. This made for an great experience with 3 Masters Auto collison. The staff is very friendly and cared about customers needs. To think I havent even mentioned the work that was done to my Infiniti was phenomenal. I would recommend these guys anytime.
The manager was extremely professional and helped me when I needed my car repaired as a result of an accident. I highly recommend this place !
This place is pretty awesome and down-to-earth! They definitely get the job done and in a timely manner.
Alex was great - took care of all the stressors involved with being in an auto accident. My car came out looking brand new and they even took care of the delivery / return of my car rental.This will be my go to auto shop going forward in Charlotte.
Great service. I really highly recommend them. Great management and workmanship on my car.
Great customer service and job well done! Would highly recommend to anyone needing repairs or body work! ⭐️⭐️⭐️⭐️⭐️
I’m getting ready to bring my car in tomorro David was very professional and reasonable very good place and very good business owners would recommend them to anyone
Very great and awesome place! Would very much recommend!
5 star
Great service and super friendly! Would recommend to anyone needing auto body repair!
Had my Chevy Impala repaired there after an accident the service was great Brandon went over and beyond to keep me updated with the status of repairs and ordered parts, very professional guy!!
Staff here is excellent, very polite and responsive with updates and status of the car.
Thanks a lot my car was finish right highly recommended blessings...
Minor damage to my car these guys to the great job
I was hit from behind so of course i had rear end damage 3 masters took care of it and the work was fantastic .
Great family owned business great guys to deal with
Brandon was so helpful!!!I highly recommended this place