Team Charlotte Motorsports
3004 Freedom Dr, Charlotte, NC 28208, United States
Team Charlotte Motorsports
Review №1

I would like to say that this was the best place ever to take care of all my concerns in reference to my Hayabusa. They handled everything very professionally & they made sure that I understood what all was important. They insured me on all steps to take. Giving me assurance that their business is ran professionally at all times & they didnt take advantage of me being a female. The environment is very welcoming & they are very helpful. They see & acknowledge you from the moment step onto their promises until you leave. I came from South Carolina to North Carolina without any regrets. When the time comes Ill be traveling back to the trustworthy reliable team that they have. They let me know what specials that were going on up front. They saw my concerns & also address all of my needs very professionally. I would like to thank Zackary, David plus their service team for my excellent service. Look forward to seeing your team for my next inspection.

Review №2

Great Team at Freedom Cycles in Charlotte! Louis, Spanky & entire Team is dedicated to taking care of their Customers! I would recommend them to anyone looking for a Good Ride at a fair price & great service team too!

Review №3

I loved my experience at Team Charlotte Motorsports from start to finish! Tiffany was patient, kind, and relatable, and helped me find and buy my Honda Metropolitan with ease. Everyone, from Steve in accessories to the team who helped get me on the road for the first time, was warm, friendly, and helpful. Our family will definitely be back for more toys!

Review №4

This place has quite a selection. I took my son and his best friend one weekend to sit on a few bikes & see how they feel. We were able to find several different items we were interested in without any issues. Team Charlotte Motorsports has the selection, great customer service & has been around for many years now. So Id definitely consider this to be a reputable place. If youre in need of a motorcycle or atv, this is your one stop shop. I give Team Charlotte Motorsports ⭐⭐⭐⭐⭐ 5️⃣ for great quality selection & service. 👍👍

Review №5

Great guys that are definitely passionate about motorcycles. Love the Guzzi I got from them and a smooth sales process from start to finish. Would definitely go back.

Review №6

After being given the run around from multiple (5) dealerships concerning purchasing a new Yamaha motorcycle with cash, I contacted Team Charlotte Motorsports. I spoke with Issiah, explained my situation, and worked out the deal while on vacation. After returning from vacation, I drove up from Atlanta and completed the deal. I could not be more impressed with a salesman or dealership! Very fast, smooth transaction. Highly recommend Team Charlotte Motorsports.

Review №7

Whoever is looking for a off-road vehicle street bike side-by-side JetSki whatever go check these guys out these guys are Awesome go in and ask for Isaiah I had one of the best experiences y’all take care and stay blessed

Review №8

Our experience with Team Charlotte Motorsports was AMAZING! My fiance has had a surprise in the works for my birthday & we ended up here yesterday to pick up my present! Alex welcomed us right in with a no pressure attitude and was easy to talk to. We will be bringing our business here from now on!Thanks Alex & team!

Review №9

Great selection; new, used, classics! Got a tire service today. Busy, but got the tire changed and motored on!

Review №10

AB made the impossible happen, his customer service skills exceeded our expectations. We drove from Delaware to Charlotte to pick up my husband’s baby (Yamaha xt250).Thank you AB, keep up the good work. GB

Review №11

This was hands down the best buying experience I ever had. The price is very competitive and the sales team is super easy to work with.I cannot be happier with my choice. I will be definitely a repeat buyer.

Review №12

Team Charlotte Motorsports is an excellent place to do business with....Knowledgeable staff, great selection of motos to choose from, and one of the best sales persons that Ive ever had the pleasure to deal with...( thank you Issiah, you made it one of the best experiences Ive had buying a moto...)Ive bought 3 motos in the past 4 years from different dealerships, and would rank CMS in the best experience that Ive had in all of them that Ive dealt with...Would absolutely buy another moto here, and will be dealing with Issiah... Or, any other sales rep.... store is huge, and theres a great selection of parts and stuff that youll need.You cant go wrong shopping here...Thank you, Team Charlotte Motorsports.

Review №13

I am currently sitting here at Team Charlotte Motorsports with a 2020 Yamaha Wolverine that I purchased from here a year ago. The odometer reflects only 29 hours of ride-time…I’m told that a bad spark cost $400 in damages and is not covered under the extended warranty that I added at the time of purchase. The service team has already had my side-by-side for 2 weeks without contacting me with an update…and now say it may take an additional week or two before they will be able to complete the repairs.It was further explained to me that this could happen to any item you purchase from here and ride out the door on and you will have to absorb the cost, because this is consider normal wear and tear.

Review №14

I highly recommend not to get your bike service done here especially if you care for your bike. I had my bike serviced here and they forgot to put the engine oil cap on. rode back home without noticing it, oil all over the tire, brakepads, rotor etc... almost every where on the back of the bike.they were able to replace tire, and brake pads, and claim that they didnt do that. now that brake doesnt hold proper, i have to get it fixed else where. i did take it back to teamcharlotte motorsports for brake issue but they said everything is fine where as its not.even though service manager was able to help with the situation, it wasnt up to your satisfaction. i had my bike led lights installed (aftermarket) before and now it doesnt work proper as it were disconnected to get the service done, not connected proper!!!rethink before taking your bike here.

Review №15

Awesome experience, great people, ask for Alex if you are looking for a new bike!

Review №16

Great place with great Atmosphere and Katie fox helped me out with out even stepping foot in the place to began with. Great staff everyone was super friendly they had free food and drinks didn’t get none but it was there for anyone to grab. Would highly recommend them for any of your bike needs!

Review №17

Could not ask for a better dealer everyone we went to was polite and very helpful. If you want a quality buying experience visit team Charlotte and ask for Alex. Could not be happier with my purchase.

Review №18

Jason SpankyPayne and the team were great to work with.They met with me when I was available and the no pressure sale was the easy motorcycle/vehicle purchase Ive ever done. would definitely recommend them to anyone looking for a new motorcycle.

Review №19

Jeff and the Team were top shelf as always. My second purchase in a year and I drive past other dealerships to see them. I won’t even look anywhere else. I picked up the phone and everything was handled very personal and professional. Thank you Jeff, Steve, Adam, and Randy just to name a few!!

Review №20

This is the way buying a Harley should be, top notch VIP service from the minute I walked in the door. I was two hours late for a 930 appointment to see the 2014 street glide that now sits in my basement. Spanky actually treated me like he had known me all my life, these folks have a great selection of Harleys that are very reasonably priced. They had me when I walked in the door with their aviation themed show room, (I’ve been a licensed pilot for 31 years) Great conversation and great service! My new to me Harley was delivered directly to my front door the next morning. Do not hesitate to see the guys at Freedom Cycles! Thanks again!

Review №21

The people there are always very nice and helpful in sales and service. Go see Jeff for your next Yamaha purchase.

Review №22

I had a real good experience at Team Charlotte Motorsports my salesperson Issaiah was an awesome young man, very helpful and he follows up with you but not pushy. Everyone I dealt with from the people in the helmet section in the jacket section were all good people and very helpful so I highly recommend Team Charlotte. I didnt deal with another dealership because of the uneasy and pressure I felt, so thank you.

Review №23

We recently purchased a Honda Rubicon from Team Charlotte Motor Sports thanks to Tiffany! My wife and I searched both North and South Carolina for Honda Rubicon, had to shift in reverse on the fly, front locking differential, and a winch just in case. Tiffany’s answer was “no problem” and secured one months before it was available for delivery. When we arrived to pick the ATV up, we were told “finding one of those was like trying to catch a unicorn”.Tiffany was a great, she shared in our excitement, provided personal experience of options available for the model we were looking at from her years of riding. She took time with our questions and didn’t try and sell us more than what we were looking for.Thank you Team Charlotte Motor Sports, Tiffany you made our purchasing experience great!

Review №24

This is where you should go visit when youre shopping for a motorcycle and still not sure. These guys and gals know what they are doing and will tell you the truth about what they see as a good or even better fit for you as a rider and operator. Check it out and enjoy.

Review №25

Cannot say enough about what a great buying experience I had at Team Charlotte Motorsports! The online pre-approval and prompt contact from their sales department was top notch! They worked within my set parameters and did not disappoint! I want to personally thank Donnie in sales and Bob in finance! You guys are great and I love my new Kawasaki Vulcan S. Thank you greatly!

Review №26

Just picked up my Aprilia RS660 on 7/29. Except for the slow boat from Italy, the whole experience has been great. Both Tee and Tom are knowledgeable and personable. They took as much time with me as I wanted on multiple occasions.

Review №27

Terrific sales job from Alex, keeping me posted and encouraged until my unicorn came in. Thanks also to Adam for the perfect setup and preparation. Nice work guys, best to you both.

Review №28

Napo was exceptional with helping us find the perfect fit for our family! They were informative and hospitable throughout the whole process. Thanks guys!

Review №29

I recently purchased a king Quad 500 (no P.S.) here. I want to say that I will absolutely be coming back here for all my atv accessory and service needs. It was a relatively painless process, good financing, and they loaned me a trailer to bring her home. The guys ran down all of the quirks and features and how to use, and were extremely friendly. Burgers were great too 👌

Review №30

Great selection of motorcycles and bike gear.

Review №31

Was sold a used bike that ended up having a defect once I got it home. Brought it back to trade it in two days later. They valued my bike 1300 dollars less than when I purchased it… crazy crazy

Review №32

Team Charlotte Motorsports is amazing! From the moment you walk in the door, you are greeted and made to feel like part of the team. Alex is our go-to salesman, his knowledge paired w his bubbly, honest demeanor, make the buying process enjoyable. After buying with Alex, I recommend you walk over to Katie in the parts department. She will get you hooked up w the right gear to save your life and basically the mayor of the sport bike scene in Charlotte.

Review №33

Just purchased a Honda 110 which they didn’t have in stock at the time, they went above and beyond to get for me! Tiffany (my salesperson) was absolutely amazing! I dealt with her mostly online and every step of the way she kept me updated and posted, where the bike was and the status of everything! I never had any questions or concerns that her and the rest of the friendly amazing team didn’t answer immediately!! All around a great experience and will be buying from them again! Thank you Tiffany!!

Review №34

The process was smooth. Jeff answered any questions i had and was patient with me. However, i did call one time to talk to Jeff and a lady picked up. I just had one question and she told me that Jeff was assisting another customer, so i said maybe you can answer this me. When i said that, she gave a long hard sigh as if i did something to her. Whoever that lady was needs to work on her people skills. I wish i would have got her name .

Review №35

I had a fantastic experience with Team Charlotte buying my 2020 Kawasaki Versys-X 300. Atmosphere was fun and pressure-free. Dealing was fair and paperwork was smooth. Left happy!

Review №36

Just got my first 500 mile maintenance done on my bike and they did a fantastic job. It was done within 1.5 hours despite how busy they were and every person you talk to has a great attitude. Tee and Tom over in the Aprilia side have been very knowledgeable to talk with and will treat you with respect while you weigh your options. Both are extremely knowledgeable and have been able to answer any odd question I come up with. Katie is amazing at sizing people for the track suits they offer and will make sure to get you sized appropriately with just a glance! Ive been here 3 times as I am deciding on my next bike and they all have been very patient with me and have not rushed me at all. I recommend checking them out if you are unsure, it will be a good experience.

Review №37

Spanky an the Team at Freedom Cycles made my dream Bike purchasing experience a Great one Ill definitely be sending as many people as possible their way for the Same Great experience Thanks again Freedom &Team Charlotte

Review №38

Great group of guys. Very knowledgeable and insightful about what they are selling. Feels good knowing the salesmen and women arent just there for show. They ride just as much as we do.

Review №39

Im so excited just bought a new 2020 Honda pcx 150cc. Im very happy it was in the color I wanted not to expensive the price was reasonable and affordable. My sales guy Alex dude is awesome got me what I was looking for got me a great price and cannot say nothing but that I am happy with this whole transaction. 👍👍👍👍

Review №40

They got me the bike I wanted when everyone else said no. Alex is awesome a is everyone, else. The kind of store you can spend a day just looking at the selection they have.

Review №41

Purchased a 2014 BMW motorcycle from them. All the staff was helpful and friendly. Got a fair price without all the pressure you get at some other places. They have a very wide selection of new and used Japanese and euro bikes. Great store and people. Would buy from them again.

Review №42

Absolutely the place to go to get a bike, new or used, they have it all and they will get you the best prices PERIOD. I’m on my second bike from them, absolutely like family now!

Review №43

Have them make sure they have everything they need for whatever service you have done before you arrive. I called to see if it was possible to get my bike serviced and was told to come on in and they can do it. I rode 40 minutes only to arrive and them tell me they didnt have everything they needed to do the service on my bike. 2+ hours of my day wasted.

Review №44

After several online inquiries and price negotiations with several dealerships in Georgia, South Carolina, and North Carolina, I concluded that Team Charlotte was the best fit for me. What started as an after hours price request ended being the most efficient and stress-free motor vehicle purchase Ive ever experienced, with special thanks to Tiffany and Corey, my Internet Sales Manager and Finance Manager, respectively. Additionally, I found the entire staff to be friendly, helpful, and professional, and Im looking forward to future visits to Team Charlotte Motorsports.

Review №45

We had a great experience with Team Charlotte Motorsports! From the time we ordered our PWC until we walked out the door; Tiffany handled the entire transaction seamlessly! Would definitely order from them again!

Review №46

I had the best time of my life at Team Charlotte Motorsports. Everyone (and when I say everyone, I mean everyone) that I came in contact with was super friendly and welcoming. I knew exactly what I wanted and Mr. Conrad helped me achieve my goal! Great deals, awesome service, you just can’t beat that with a stick😜 Thank you guys for everything!!!

Review №47

I have had a extremely bad experience at this place. When I agreed to purchased my bike I was only given one loan option. When I sat down with the finance guy said there were 3 options. So the sales man lied about my options.After a week the bike broke, and two days after they “fixed” it, it broke again and has been in there shop for 4 months. They ordered the wrong part and have to order it again, meaning it could be another 4 months at least. We sat down to talk out a deal but the only “deal” was 1200 off the msrp price for a bike that is used and would cost me an extra $6000 before all the extra fees that come with the bike.The sales man comes back with the owner and tries to tell me what he did but the msrp is $2000 more than what the other guy said. All they can tell me is that it “worked before we bought it”, meaning I must have broken the stator by riding it 200 miles. Don’t buy a bike from them, you will overpay for the bike.

Review №48

Just got a great Deal on a Good Bike at Team Charlotte. Everyone was super nice and had a nice buying experience!

Review №49

What a great place! Couldnt be happier.

Review №50

Tiffany Wesson really hooked me up with a great bike. Everybody that works there is awsome. They were very busy and still had me in and out in 2 hours. will definitely be keeping my business there.

Review №51

Great place. Amazing employees

Review №52

Not really the best experience, spoke with Ross in parts over the phone about a specific tire. He said he had the tire I was looking for. I rode for an hour to get there just to find out he actually didnt have the tire. What a waste of time. Most of there stock looks to be 5 years old anyways. I guess RevZilla wins again.

Review №53

Shopping at Team Charlotte was a great experience. My salesman “Alex” was awesome. No pressure sales with great recommendations to help with my decision. Friendly atmosphere makes me feel like the pandemic is a thing of the past, refreshing. Even if your looking to get out of the house for a while, it’s nice to check out the inventory.

Review №54

Great place to shop for a new bike. Huge inventory to select from. People are very helpful, friendly, and patient. Usually a good selection of used bikes too. Check them out.

Review №55

First thing I want to tell you is they did everything I’ve asked. Originally found a vehicle online, put a $500 deposit on it and turns out my financing took a little longer than necessary. I called the dealership explained my situation, the GM there and the GSM said not a problem, let me refund you your money. Well the following week all the funds came in I went down there purchase the vehicle, They treated me great from the sales staff to the managers to the parts to delivery specialist, When you’re buying a bike it could be very intimidating, Well the staff there is friendly And are happy to help you out. So if you’re looking for a bike no need to go anywhere else will treat you like you should be like family!

Review №56

Great experience with Tiffany, Internet Sales Manager!!! She got the bike I wanted (high-demand, low supply) within a couple of days. Finance process was fast but i should have paid more attention to the freight and assembly charges -over-priced ☹️. Lesson learned, review the numbers carefully and compare with other dealer prices!!!

Review №57

Great place to drool over bikes. Bought my first one here and came from Virginia to get it. They had the selection and the price could not be beat.

Review №58

Thanks to Tee Caldwell for making my purchase of this beautiful V7III a good one! Hassle free, great price, and professional courtesy. I highly recommend TCM and talk with Tee for your next motorcycle, ATV or watercraft purchase, no pressure sales made my experience a great one! 👍🏽

Review №59

First time motorcycle rider. First time at a motorcycle store/dealer. Bought a used bike and they helped me with all the parts for maintenance I needed, recommendations and safety advice. Felt very welcomed, cared for, and respected. Highly recommend to anyone, new rider or veteran rider.

Review №60

Awesome Place. GREAT Energy and Staff. All are friendly and helpful. Steve is the best!

Review №61

I Just bought a new motorcycle. They are amazing and I highly recommend them for any future purchases. I am a customer for life.

Review №62

Excellent customer service, great people who take the time to listen to you and help you find what you are looking for!

Review №63

As much as I love this shop in every aspect, they probably have the most rude parts department that exists .

Review №64

I took my polaris there to get diagnosed for overheating. The guy told me this usually takes about a week. Three weeks later he called me and said it needs a new engine and it would cost $5000 for everything. Its a 2016 polaris which is probably worth about $4000. So naturally I had to think of another option or maybe get a 2nd opinion because thats alot of money. So I told him I would picking up. I sent a friend of mine to get it because I didnt have time. I drove it off my truck when I took it there, but they gave it to him all taken apart. It sat in the rain with all the plastics off of it and thats how they gave it back to him. It didnt even have a spark plug in it. I have never experienced a worst situation from a So called business. He said its not worth putting back together and thats their standard procedure. Do not take anything to this place.

Review №65

Day and night experience between purchase of a brand new side-by-side in comparison to having it serviced less than a year later.

Review №66

Louis, was a great guy, the whole team made the experience really easy. Was not pushy at all and made sure I knew what I was buying! Will definitely be sending any business that way !

Review №67

Amazing experience with everyone there. Great deal and great bike. Will definitely be going back.

Review №68

Best experience ever. They are super friendly and I didnt feel pressured to make a purchase. They went above and beyond to get me the bike I needed along with the gear. I would definitely shoo them again

Review №69

Awesome! Was able to agree on a price on a brand new motorcycle over the phone and they held true to the exact dollar when I arrived. Tons of discounts and rebates baked right in to a total cash price out the door. No gimmicks, no pressure, just honest talk and a smooth sale! T took really good care of me and I felt like a valued customer. I brought my two doughters along and the people there made them feel comfortable and they had a great time! Overall it was an excellent experience, I highly recommend Team Charlotte Motorsports. Theyve earned my business from here on out for sure!

Review №70

Spanky and the whole team were outstanding and were very knowledgeable about the equipment. Fantastic experience.

Review №71

Amazing team, greeted with a smile by all salesmen we came in contact with and the owner. Left with a 12 Street glider for my husband. No hassle, only great service! Will definitely visit again to get to me one! Cant stress enough how excellent the customer service was!

Review №72

I love going in the store it keeps part of my childhood alive.

Review №73

This place is awesome and the staff is amazing.

Review №74

The staff was courteous and friendly when answering my questions over the phone. When I decided to travel from out of state to purchase the motorcycle I had called about, the sales associate was knowledgeable and the condition of the used motorcycle was exactly as described. Paperwork went smoothly. I would not hesitate to purchase from them again.

Review №75

Very nice service and good prices just brought a suzuki gsx 250r new for 4500 if ur going to buy a motorcycle here please say that Neftali Medina send you so I get a discount on service and parts for my motorcycle thanks and any questions just ask have a nice day

Review №76

Please stay away from this dealer. Recently, I purchased a Yamaha Waverunner, brought it out to lake day after picking it up and engine/ oil light came on after 10 min. The dealer stated it had been serviced which was an absolute falsehood because I brought to a local Yamaha dealer and oil was dirty and bone dry. They lack character and quality of service.

Review №77

Adam was very insightful, helpful, and very nice to boot! Wouldnt take my bike or buy parts from anywhere else besides Team Charlotte. A great spot to get your bikes dialed in. Thank you for the phenomenal customer service, Adam and Team Charlotte!

Review №78

Credit score was a 682 i was turned down😒 but I love this place lol I buy parts form there

Review №79

If you haven’t visited this place in years like me it’s not what you expect! The experience is new and very friendly. Took care of me today after JP cycle sent me wrong size rim strip when I went to do tire change today. Also had new brake pads for my bike which was like double mint gum, twice the pleasure!!! I do recommend you vist the shoeroom and look at bikes while there.

Review №80

Great dealership! Great sales team! Pleasure doing business with them! Go check em out, theyll take care of you!

Review №81

Great sales staff and easy to work with

Review №82

Ive been a customer for years now. The staff is really nice and the parts and bike inventory is great as well.

Review №83

Had a great day!!

Review №84

Vicky as excellent to work with and Corey finished up the financial process. Strong customer service.

Review №85

Awsome place got plenty of things to keep kids occupied caters to their customers well

Review №86

I have been pleasantly surprised by how a motorcycle buying experience can be so simple and painless. These guys do a fantastic job - shout-out to Don B. and Cori - for making this such a fun process. They never push you or provide you with some awkward additional fee (that some other dealerships do). They have a simple, straightforward and transparent process, and to top it all - they communicate extremely well. So, Thank you!! I am glad that I was able to do business with you!! All the best!

Review №87

TCM is awesome, what can I say. Walked in to look at the bike I wanted to buy in a few months, and they made me an offer I could not refuse, which in turn I took it home on the spot! They made the entire process absolutely painless and were super fun to chat with and work with. It was actually 10x more painful dealing with getting insurance than the sales process. Kristie (I am so sorry if I butchered your name), Tee (Same), Ross, and Corey - all awesome folks that I dealt with directly.The only reason I did not give 5 stars is for two small reasons: 1) the music, while a great playlist for my personal taste, was really loud and made it very hard to talk to the staff and my wife, and be on the phone with insurance. 2) whomever the yahoo was revving a modified bike with an exhaust 20 feet away indoors, while I was on the phone trying to complete the transaction, was disrespectful.Again, those two minor issues are specific to my purchase, not something everyone should expect to deal with. I highly recommend Team Charlotte Motorsports!

Review №88

Ordered the wrong motorcycle part for my friend, and now his bike wont be fixed until next year. They tried to buy his bike back, but lowballed him.

Review №89

Truly an amazing experience. If you are looking for a new or used motorcycle, 4-wheeler, or side by side this is where you want to be. Incredible staff ready to help with everything you need.

Review №90

They have absolutely no bikes worth mentioning but their websites indicates that they do. Waste of time!!

Review №91

Jeff and his team conducted themselves in a very helpful and professional manner. I 1000% recommend coming here for all your motorcycle needs.

Review №92

I purchased a pair of waverunners and a double trailer from Team Charlotte. This was a very good experience and they were willing to negotiate a deal that I asked for. Riv, my sales associate, was very professional and easy to work with. I would definitely recommend Team Charlotte and will probably be a repeat customer.

Review №93

Alex was awesome, my bike was here the exact day he said it would be and he did everything he could to make sure I took it home that same day. Will be coming back for sure

Review №94

Great experience! They brought in a bike I wanted that is hard to find. Got a great price on it. Everyone there was really friendly and helpful. No pressure. Rob, Corey, and Mayberry were great to work with. Even let me borrow a trailer to get my new bike home. Tons of bikes in stock as well as parts, gear, supplies, etc. They were even grilling cheeseburgers and had cold drinks! Awesome service. Took away one star bc nobody in the joint was wearing a mask. ATGATT, right? Esp during a pandemic? Anyway. I would not hesitate to go back, and i probably will! Lots of cool bikes and friendly folks!

Review №95

The made the purchase process so simple. You can tell they really care about costumers, 100% recommended. Btw they have a huge inventory, Im pretty sure youll find what youre looking for.

Review №96

Great experience and all the staff members are super kind. Thanks a lot to Vickie Love for all the help she was awesome. Team motorsports for the win!

Review №97

Had a question about a bike trying to find a repair manual cause parts man never heard of this and ask if their mechanics heard of it he said no I asked if he could patch me through to the mechanic to see where I could find some info on this bike parts man said no. So I have a bike no one knows about

Review №98

Long story short.... Charlotte Team Motorsports is probably the best place you could possibly go to light countless thousands of dollars on fire in the matter of minutes. I’m not being sarcastic or facetious whatsoever when I say that! People like Kyle (salesman) and service department make it a pretty relaxing and conducive environment to make incredibly foolish decisions about your health, safety, and financial future. Overall solid people and have pretty much anything you may want, need, think you may need and aren’t tryna sell you anything. I totally recommend. 10/10.

Review №99

Great place to do business! I have purchased motorcycles on two different occasions from them, and they more than went out of their way to accommodate me. Their staff was kind and knowledgeable, and used their experience to help me find the bike that I was really looking for. If you are in the market and want a dealership that goes the extra mile, I suggest dropping by here and speaking with someone.

Review №100

Have used Team Charlotte Motorsports for their service department several times and this last time really was subpar.Brought in my 2021 KLX300 SM for tire change to some dual sport tires and not even 10miles on the tires and my front caliper completely swung off my front brake disc. I lost one of the bolts holding the caliper in place and thank God after meticulously retracing my route I was able to find it 500ft behind me (I was 30mins from home). Couldve been catastrophic had I needed to brake in front of a car. Definitely cant trust their service department again, will need to recheck everything if I ever decide to use their service.

100 Photos
4.3 Rating
  • Address:3004 Freedom Dr, Charlotte, NC 28208, United States
  • Site:
  • Phone:+1 704-394-7301
  • ATV dealer
  • Kawasaki motorcycle dealer
  • Boat dealer
  • Car dealer
  • Honda dealer
  • Motorcycle dealer
  • Suzuki dealer
  • Suzuki motorcycle dealer
  • Yamaha motorcycle dealer
Working hours
  • Monday:9:30AM–6PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–6PM
Service options
  • In-store pickup:Yes
  • Wheelchair accessible entrance:Yes
  • Quick visit:Yes
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