Thus is one big store loaded with all different kinds of household items and furniture. They also have a coffee shop. There is a cafeteria style restaurant upstairs and I believe a higher end restaurant upstairs also. The feel is definitely eastern European, designs are made to fit into small spaces. We had ice cream on the way out, you cannot beat $1 sundaes, pizza, and hot dogs all for $1. This is located past the registers on the way out

This is a 5-star place, but I give it 4 because it is so ridiculously busy all day every day and every time I go to check out there are at least 5-10 unopened registers. So the final huge hassle to get out should be avoided with some additional staff. The weekdays are of course much less busy. On the good notes- it’s got all you cheap IKEA stuff you love and of course the super yummy lunch. We would go just for lunch all the time and that part rocks with the one exception that to get out from lunch you have to walk through the entire downstairs unless you can sneak through the stroller door!

I went to IKEA for the first time. Perhaps because it was a weekday, there werent many people. The interior was perfect and various interiors caught my eye. I wanted to go back to my solo and decorate my room. There were so many pretty things and I liked the price, so I had an urge to buy them all. But since its my first time, I just bought what I needed.^^ Lunch is also a simple solution at an inexpensive price. I want to go again.

Had a great time. It was fun looking at all the stuff. The prices are good. The lady at the self checkout was a hoot and very helpful! We ate at the food court too. The prices were fantastic! The veggie dogs were so delicious. They had red pickled slaw, spicy mustard and crunchy fried onions on top! So good! I cant wait to go back!

Went for a service appointment to finalize a kitchen project and Lindy, our expert planner was wonderful, quick and skillful. We got the answer and help we needed, plus so much more. Were quite happy with her assistance which we cant say about our first consultant. If youre thinking of any home projects, I highly recommend taking advantage of their free planning service. Its about 2 hours for the whole consult but worth it especially if you get someone highly knowledgeable of the planning software and their product and service. And if you get hungry after, you can always eat at their restaurant. Their meatball is always a good option!

Fantastic experience. Had not been to Ikea since London in the 1990s: what was I waiting for? Such a great day out with my husband and cousins from SC. Best part was everyone at Ikea was wearing their masks properly, both staff and shoppers. You got it right Charlotte!

IKEA what can be said it has all the options you want at an affordable price. It’s large it’s roomy but man oh man is it packed on a weekend. If you can go on a weekday you’ll be much better off and save time shifting through all the crowds of of other savvy shoppers. Large parking lot almost full when at peak times go figure but still able to park. Staff is friendly and just trying to help where they can. The designs are well displayed and rooms are decorated to the umpteenth degree so it most definitely will paint a fair picture of what your imagination was thinking before and now physically before you in real life. All the way around the store is always clean and has the products that we have all become accustomed to. Make sure you double check product availability during prime times. Give it a go and see what you can find!

Very nice. I bought a nice Moreba sectional and they will have it delivered the next day.. It was reasonably priced and it got great reviews for the quality. Gets no better than that.🙏🏽👍🏽

Good branch. The As-is floor is packed. The restaurant is fully operational and has some new menu items. People are shopping a lot for school so a number of items are out.

This store is amazing. I love the showrooms and the way the furniture is organized. There are attendants that can help you but not enough for the volume of people that go there. Overall great finds, great prices and good quality.

Many thanks to the Ikea Charlotte shipping folks who decided to cancel only a part of my 6 drawer chest order just before shipping, therefore leaving me with an unusable piece of furniture. It would have been more logical to cancel the whole order! After 2h with customers service, the only solution is for me to wait (an undetermined amount of time) for the part to be available again, and to start a new order ! Very poor service.

Well stocked. Well displayed. Great atmosphere. Cafeteria to rest and eat. Neat and clean . Staff friendly and helpful . Pricing was very fair on items I looked at.Ample parking. Clean rest rooms.

First time to IKEA. I had heard all about the Swedish meatballs so that’s what I tried. I wasn’t impressed but they were okay for cafeteria food. The potatoes and vegetables were good too but all was a little dry.The store was like going through a modern museum. It was fun but a little too busy to shop.I’ll be back 😁

A go to place for all home goods. Prices are affordable. Bought a kid’s table for child and he just loved it.

Love the wide range of products. I dont like the packed parking lot but its all worth it. I could spend hours there

Tgis place is huge! It’s got so much to look at. There is something here for everybody. You can eat here and buy things for every room in your house. Service is good. Employees have answers and are very nice. Highly recommend this place.

Amazing, they had some really amazing products

A go to spot for me and my husband. I was looking for ideas to build a cabinet to house my China and wine glasses. Now I just have to decide. Love that you can custom build what you want.

Products are good quality. The click and collect is a joke. Waited 45 minutes for some one to finally come out and tell me I cant pick up for my wife, when I just did the day before. You have to join some text message spam list, or download a tracking app. Come on. Just do normal pickup.

First time eating at the restaurant. It was very nice and we enjoyed our time there.

We love the food, the product design and the kids stuff. Some things are questionable quality but its pretty evident and dorm room worthy I guess. Biggest qualm was lack of product, we drove from Wilmington and they were out of every fifth thing. Must be supply chain issues but wish I knew before driving all the way up.

The following statement does not apply to Ikea alone! But it would seem that you would be better off sitting at home and shopping digitally. Other than being able to touch the product you are interested in, or compare them the old-fashioned way. Your more then likely going to find yourself a little frustrated! Seemingly, stocked items that once seemed plentiful whiskey walking around. Well, it not ONLY is very much the case, its almost as if they dont want you inside the building. Ive found it to be the very exact same thing in virtually every retail store etc Ive visited. Since the release of all human beings ft their mandatory isolation. Understand, I am all for taking caution and not creating opportunities to possibly spread viruses! But, at some point doesnt everyone long for some sort of normalcy. Me personally, I just want to find what Im looking for so that I can make a hasty exit. Instead of wasting more of time...gas... patience...only to have to surf shop on my couch...

Overall, great time. I was very surprised at how little they have to offer anymore. I always loved spending time looking at all the odd Ikea offerings. The huge selection just wasnt there anymore. The cafe has really dropped the meatballs quality too. The upside was that the staff was so helpful and very friendly!

What can you say about IKEA other than....I Love you! It is more than affordable home goods with fun modern design....it is a shopping experience!

Its probably the supply chain issues, but every time I have gone here they were out of stock for things I needed. We one time had them forget to give us a box to our couch and we waited 3 months before they were able to get us the rest of it.

Saturday was super busy, but they never disappoint. The new items are nice. Is it just me or have the showroom displays been the same for a while? Always a great place to peruse for inspiration and entertainment.

Always great to visit for some inspiration and good deals on home items. Some decors have been there for some years now though or look very similar. Staff are very friendly.

We purchased about $800 worth of items for home delivery, big issue, online was not working 2.5 weeks ago, so I called in. The lady confirmed products in stock at warehouse as online is not fulfilled by local store. I tracked order the 23rd and it said order was ready awaiting to be picked up for delivery, well a day later the email says refund in process call immediately. I called I asked why was our products sold to other customers, the guy caught an attitude, refused to provide info on other available items and hung up! Survey ask if ikea represents the Scandinavian culture?? If that is it, don’t stay in Charlotte go away

You have to wait in line for at least 20 minutes to get into the store. Dont try to touch anything inside the store, unless you wear gloves. Because of a lot of people visiting the store, everybody wants to touch all furniture and everything. And its not possible to clean everything for the staff after every one visiting. Its good to wear gloves 🧤 and a mask all the time inside the store. After visiting the store I realized its good to do shopping online.

Always fun to visit IKEA. At a minimum to get ideas and inspiration, or pick up a new kitchen tool, or some fresh art or frames, or it could be a major renovation and your perfect bed or dining table will be heading home with you.

Visited while waiting on a table at Mi Pueblo and was amazed by the store and the prices. Will have to come back and do some shopping next time.

This place is basically an amusement park for buying things for your house. It worth going for the Ikea experience

Very good store. You can find plethora of things on your taste. Plus, they have really good restaurant with tasty food

Always a fun place to browse with young children, even when not searching for a particular item. Walked most of the showroom floors. Though the European-inspired furniture isnt as high quality as one might find elsewhere, it is priced reasonably and there is a large selection (many with assembly required). I especially love the area with all the kitchen essentials/gadgets. Also stopped by the dining area for some delicious Swedish food, which is a must for one like me who has traveled to Sweden before. Frozen yogurt cones for the kids at $1 at the exit keep them wanting to come back, too.

Usually love Ikea, but we did not have a good experience at all this past weekend. We drove 2.5 hours to Ikea, found our items, were second in line for checkout, and then the fire alarms went off. We waited outside for another 45 minutes to an hour for any updates before calling it a day and driving 2.5 hours back home empty handed. Since its not a casual trip for us, we called customer service hoping that we could have the items delivered and have the delivery fee waived, but no luck. Things happen, thats understandable, but we were hoping customer service would be more understanding/flexible. Will not shop here again because its not worth the risk.

I visited last week, not bad, limited staff to assist when you want help, but, those available were pleasant.

1st experience with IKEA in 43 years! They have a few things that were our style, but mainly fell in love with a set of copper/velvet/pleated curtains! By far some of my favorite curtain material!

First lady, greeter and check out was awesome. Pickup at furniture was horrible. Our product sat behind the register for 20 minutes, when we asked if this was ours, the associate said no when indeed it was ours. Very rude

Kind of disappointed that I drove 40 to find out they didnt have a lot of big items I needed. So, makes sure if you drive far and know what you want to buy that you check their website. Half of their inventory was out. Some stuff they were completely out. Had to buy black shelf stand for a completely beachy white bathroom. Most of the blinds were gone that I needed. Had to buy what they had. They stop carrying certain colors of mugs they changed their plates. I if you see something you like and ate considering buying it later, dont, just get it then because they might carry it a few months later.But, super grateful to find affordable products and 😋 European food that is not sold anywhere else.

IKEA Boulevard Always nice stuff to see...

As an IKEA fan, this location does not disappoint. Very well organized, well stocked and very professional and helpful staff.

Closed due to unforseen circumstances. No warning. Upset with the lack of communication, however after asking if seems to have been an issue with the sprinkler system causing water damage and flooding.

Good place to shop for your home needs! I love this store! Not to mention the cafeteria has delicious meals at a very reasonable price!

The place is huge. Very nice place for breakfast and lunch. Very clean, affordable and good food. Its has air conditioning, so its great to walk around on a hot summer day. They have all kinds of things to buy for your house inside and out.

Most of the furniture we were interested in was tagged as Temporarily Unavailable. Otherwise it was a typical IKEA experience.

The door greeter had the most knowledge about the store. Any questions ask her. The rest of the team members customer service was. I will give them a zero today

The store was busy. Nothing special happened. I had a nice walk. 🙂

We were on a weekend getaway from Raleigh. Ikea wasnt on the agenda, but decided to stop by on the way home. Glad we did! It is always fun to see their design ideas. We only bought a couple of small knick knacks, but there are definitely some kitchen ideas we are thinking about.

We like to go in IKEA and walk around every now again. They offer a wide variety of household items at decent prices. Some things are probably better quality than others but, over all, not bad for what you pay. In addition, alot of the items tend to be fairly basic and not too ornate, so your interest will probably be decided by your personal tastes.

Looking for cool cat stuff & found it!

Ikea is a great place to shop the only negative was we picked a floor sample ( not clearly labeled as such ) and when we got to the checkout we were told it could not be sold. We had to go all the way back to nearly the beginning and get a new one ourselves and return to the checkout out again. I understand that floor models are not to be sold but it should be clearly labeled or attached to display

Had a good experience shopping & found some great deals, some things are more expensive than they should be. Lots of ideas and space saving items & so many things to see you need a few days to truly shop & see everything. Our experience was good except at checkout, our cashier wasnt friendly, rushed us, and didnt help us bag or load anything into our buggy, she just walked away without any help or saying anything to us?! She was the worst cashier Ive probably ever had before! Other than that our experience was good.

I made a return. The associate who handled the transaction was quick, friendly and professional. I highly recommend IKEA for stylish, quality furniture and accessories of all types. Plus, the best part... reasonable prices!

Service is always great. Lots of items out of stock today unfortunately. Its best to check ahead especially if youre traveling a far distance.

Tried the restaurant for the 1st time, and had swedish meatballs which were good. Otherwise not a big IKEA fan, I think going to the dentist is better use of my time. One thing I think could use some improvement is the return counter. Stood in line for close to 15 minutes so they may consider temporarily bringing on more staff to reduce the line or streamline the return process. The staff was helpful though.

I bought Dinning Table with chairs. No proper instructions on fitting the seat base to the chair it require hand drill no holes in the seat base to screw it. Staff did not provide me a solution to fix. Test drive area did not mention out of stock we were searching in pick up area, could not find required product and it is out of stock. wasted lot of time to finalize at the end no product available. Better avoid this store.

Ive driven 3 hours to this location multiple times. They never have my top 3 furniture options. Recommend online order only unless you go for decor.

Used to be a good place to get furniture. Nowadays half the stuff that says in stock online isnt actually in stock. The pick up service has issues. Went to pick up a 3 piece set of furniture, they only gave me one piece and when I told them they just said to come back tomorrow. Had to wait over an hour for someone to bring out the rest of the furniture. Not a good experience

Social distancing was enforced throughout the store and sanitation stations located through the showroom. Store was very clean and their cafe is a great place to grab a bite!

Huge store! Definitely plan to spend at least an hour to two if its your first time shopping! Great selection, and although they were busy, the associates were friendly and helped me navigate!

Definitely a different way to shop. Clean, organized and efficient. Fun place to go shopping for HomeGoods and furniture. Be prepared to assemble just about anything you buy related to furniture. Quality is pretty decent with reasonable pricing. Usually very crowded so patience is a must.

Click and collect was easy and relatively fast. We forgot a couple of things so we went in the store anyway. Having been different IKEA stores around the world, this is not that different except for poor stock inventory especially for the candles. All the block scented candles have been sold out for a while now.

Large place. good food. good service. wide selection. will be back.

Amazing place for buying furniture and other things

Great layout and was not infinite. So we were able to escape.

Definitely my all time favorite store to visit. I went here with a very short list of only select furniture to buy and ended up with a cart load of home goods. I have so far enjoyed everything Ive bought from here and only lament that theres not one close to where I currently live...

Normally Ikea has been wonderful. All my bedroom and living room furniture was purchased through them. However, recently had the worst experience and will no longer be purchasing from them. Terrible customer service. Received an email my item had shipped. Week later I called when it didnt show on its estimated delivery date. Was told it was on the truck and that it would be sent out that week. Two weeks went by, still no product. Calls again, customer service said it was still on the truck. I asked to cancel and was told that I could not do that. The only solution that was offered was for me to keep calling back if it continues to not show. After 2 months of waiting I ended up disputing the charge with my credit card company. They clearly do not care about their customers or retaining them.

Enormous store, so big Id like to see it again to take it all in.

No the best experience with their buffet.They’re still selling food after 6 but you can’t eat it there, because after 6PM corona is spreading faster, right? Anyway, nobody told us that we can’t eat at their dining area, they sold us food and made us leave. If I knew I can’t eat there I wouldn’t food at all. Also their stuff in the kitchen was so rude. Also we wanted to buy some furniture but almost everything we liked was sold out.

Always love walking around the showroom and eating lunch in the cafeteria!! Never a dull moment in this building.

We were able to find a lot of stuff we needed. The employees kept their distance and werent pushy salesmen types (which is amazing and awesome)

No doubt IKEA is understaffed, like most other places, but a lot of work needs to be done to fix their Click & Collect process. After following the process, I still waited for over 2 hours to get my items. Their system even told me, after an hour, that they had already served me, which they had not. Make sure you have the hours to sit around and wait if you’re trying to avoid the masses inside… it would have been faster just to go inside and wait in all those lines instead.

So much to see. Makes me want to remodel my house.

Fun shopping experience. Crazy crowds though.

Still very organized during covid. Lines are long but moves very quickly.. However, I did see a few people walking around without any masks or people with their nose exposed. Not sure if they went in without a mask but Im inclined to believe they removed their mask after coming in since everyone i saw outside was behaving proper. All of the employees inside were very helpful and knew where everything i asked them was.

I usually like visiting/buying at Ikea but today I felt like I was at Wal-Mart they didnt have over half the stuff I wanted to purchase. I was pretty bummed out because I drove 3hr to only get a couple of items that I probably could have gotten at TJ Maxx.

There was an error in the online ordering system, so they wouldnt allow us to pick it up. That would have been fine, but they didnt tell us so we waited outside for 30 minutes until I could grab someone and ask them. They also have no phone number to the store, so their customer service line didnt even know how to contact the store.

It was greaty! Not too crowded and hand seniors all over the store as you walk throughout. The food is delicious as always but if you like the switch meatballs as much as I do youll see that the flavor has changed a little bit, still delicious though.

Got what I needed but sit at the closet computer screen for 6 hrs. No one to help. Had to go to childrens to get someone to order the last extras. I wanted lights to go on my 9 systems, but no one to help. So after 7 exhausting hours, NOW I have to come back tomorrow to pay for what I couldnt pick up today and go thru mess again. I thought IKEA was notorious for helping. Not this chick... spent so much money and didnt get to get lighting...or even liners for drawers... Only giving 2 stars because I like what I was able to get.

This place is okay. Everything seems very cheaply made. It is a massive place with plenty of stuff to look at theres some neat little gadgets but everything you pick up youre going to be thinking one thing. Cheap. They have a lot of stuff and they have some neat gadgets but its just not that great in my opinion. I was surprised at some of their pans they had a really nice frying pan that was very thick and fully glad with a 25-year warranty and it was only $40. So there are some things here worth getting.

Today I visited Ikea ( a corn maze lined with cheap Scandinavian things)with intentions of buying enough furniture and accessories for two bedrooms and some kitchen. It was so disorganized, crowded, rudeness and lack of employees to ask questions or direct me to the right area.I am so completely dissatisfied that I left without spending my allotted amount. I will never be back. I had my older mother in law with me who seem to keep her cool even as I stood to the side to call and find the rest of my family. I had to walk what it seemed to be a half mile to the exit after following the hundred of signs showing exit ahead. Just to make it outside to be able to breathe. I dont take nerve pills but today I had to!!!!!! My mother in law came out crying as did my nephew. We will not be back to Ikeas maze because the only way out is to call search and rescue!

This is one of my favorite place to go shopping. We always find stuff we didnt know we needed. The prices are amazing, but if you buy a lot, bring your own bags.

Shawn located in As Is department you rock excellent service with a smile, and thank you very much assisting me with the plant stands for my mom she Loves them, John awesomeness the young lady who brought me over to Shawn I thank you very much. The staff here all wonderful very clean and organized I wish everyone the best.

Love, love, love this Store. Shopped there when I lived in Los Angeles, Phoenix and now in North Carolina. And before all those places Celle in Germany. Great return on in investment. Oh and the meat balls! HMMMMMM.

What I went for was: Hemnes queen bed, night stand and chest in dark grey and the only thing available was the night stand.

I love IKEA! Always easy to walk around and find what you need.

IKEA is an Awesome store and I love everything they have! The only complaint I have is the women’s bathroom was incredibly disgusting! I have been to truck stops cleaner than the bathroom.

The selection in this place is massive, and overwhelming. There is any and all furniture youd ever want to buy. There is a ton of good stuff and the designs they lay out are pretty awesome.Definitely a cool experience, but the waves and waves of people definitely take away a little. It constantly feels like youre being pushed along. Thats not something the business really causes, but just a note. If you dont like crowds or being pushed up against, stay away.

Ikea is huge with an inefficient parking lot. Youll end up leaving your cart near a tree as there arent any cart returns. CALL first. When you call, they say, Go to the website for inventory. I did go to the website THEN I called (take down the name of person). I drove almost 2 hours one way to arrive and be told the bookcases I was looking for were not there. After a short clarification, Jeff found the person I spoke to and located the stuff I was looking for because IT HAD BEEN MOVED. Call first, verify.

We went on a Sunday afternoon and it was a holiday weekend, so I wasnt sure what to expect. When we drove up, the line to get in was wrapped around the side of the building but we drove an hour to be here so...And it wasnt bad! We waited maybe 10 minutes in the line, which was moving steadily and perhaps 3-5 more minutes at the door while the staff changed shifts and discussed things, then we were ushered inside. Everyone is required to wear a mask, customers are counted and limited but the line moved steadily throughout the day from what I could see. People moved with purpose. The restaurant is closed but limited items are available at the snack bar after checkout. The biggest issue is many large ticket items having anything to do with remote learning (bookshelves, desks, office chairs) are temporarily out of stock. Check the website, you might be able to get something shipped from another location.Overall, we had a fun day, got some great ideas for next time, and picked up a few smaller items that we tend to get every time or wish wed gotten more of last time.

Its IKEA, brace yourself for particleboard products but hey, thats what you pay for. Clean facility with good COVID disinfection and lots a space for social distancing. As of the time of review, quite a bit of their good selections are out of stock.

My whole family loves Ikea. This one is like most of the newer Ikeas. Upstairs has the dining area and rooms for browsing around, downstairs is the market & checkout with a bistro and small grocery section after checkout.

Havent been to an IKEA in probably 20-30 years... We helped daughter move, then took her to IKEA to replace furniture shed sold prior to the move. I was amazed at everything in the store! We got done shopping, and on the way back to the apartment I mentioned to my hubby about making a trip to our local IKEA upon returning home. Were going tomorrow!! 😄. Cant wait!! My only problem was that the store was huge!! I know - you cant have all the good stuff without the room... But its still a long walk when youre old and out of shape. 🙄🤣

Customer service lady was very rude!!I’ve never had an issue with ikea it’s always been great I’ve never have an issue with the staff and most of my furniture is from here.But understaffed or not, if you can’t give good customer service, don’t have a job doing customer service.

Great furniture, prices and the cafeteria food was great and healthy too.

Always great...line moves fast!

What I like most is the model rooms they have set up that give you inspiration when it comes to decorating a room. They have ok furnishings and accessories but honestly I was a bit disappointed. Maybe it was due covid but a lot of items where out of stock and only half their checkout lines were staffed. In addition some of their selections where just downright limited or underwhelming. A lot of their light fixtures use nonstandard bulbs and I doubt whether some of their furniture is worth it anymore.The price all said and done for a complex bed set was about 700 and it some of lowest quality furniture you can buy. One of pieces actually broke during assembly and I had to use glue to fix it. And Im not exaggerating when I say it took two days to put together three furniture pieces. The side tables I got for example had so many pieces to them and like a million screws and nails that all have to be put together and the whole time Im wondering why the designers couldnt simplify the piece to require less assembly.On the positive side the pieces I got look great though and was exactly the design I was going for.So I dont know, you buy furniture that isnt that cheap that is essentially just a step up from cardboard and requires hours of assembly. Next time I think Ill take my chances in the used furniture market instead and just get accessories at Ikea.

Pretty good furniture and other home furnishings at pretty good prices.I went in with an exact list of items to pick up. Still took an hour to get in, finds my items, check out and get back to my car. Nothing about Ikea is quick.Lots of their stuff is out of stock, which you cannot tell until you get to the self serve furniture pickup area and the bin is empty. This is a pain

They didnt get a love it only because their lanes dont be open and some furniture is to low. Other than that.. its great..I use it as an amusement park..lol.. I love just walking around getting my steps in or getting ideas. I rarely walk out with nothing. Dont overlook the plant sections ( you can find some gems) I get most of my planters from here because I want clean white and simple. I just purchased my first furniture item from them and I love it. Typically their stuff is to low for me.. but the chair I got it perfect for my living room. They have wonderful organizers ( thats my favorite thing to get from there).

If you dont spend 2 hours or more here then youre doing it right. you may go in there with something in mind but youll leave with way more. A fun shopping experience.