Place seemed a bit dusty / unorganized. i think we came in while stock was happening. decent selection. cant adequately compare to other charleston liquor stores since this is the only one we went to but it seems serviceable.

Everyone was eager to help me find what I wanted. They were very polite.

One of the better beer libraries around here. One of the workers started following me as soon as I walked in soo I asked where this n that was so there was no searching around and I was in and out pretty fast.

Good prices, solid selection for the area. Great place to stock up for a camping trip. Pretty exterior as well.

Out of town for work and this is my first day in West Virginia. Stopped here to get a drink to enjoy. This place was very hard to find. There was only one person working and was very rude before I even entered the establishment. There prices were kinda of ridiculous but I still decided to purchase something. At check out they would not except my debit card. My only only option was cash.

Fraudulent thieves. I spent $165 here and they swiped my card multiple times. They told me the machine was down despite my phone’s alert saying I was charged, and that I’d have to get cash across the street: They assured me the charge would never go past “pending”. I hesitantly got cash and paid them, then waited a week, but the charge never fell off. I returned and was told to keep waiting and just come back later. Basically they were just trying to get rid of me. I waited 2 weeks. It didn’t drop off. I return again and they said just file a dispute with my card company. So I did. My AmEx has attempted to contact the company about the charge, but they would not respond to the request. It has now been about a month, and I am still waiting for my money. Long story short, they stole $165 from me. Beware.

I like it because it has a nice variety you used to have really good prices now just has good prices and the checkout moves quickly it has everything you look for in a liquor store

Expensive and employees always have an attitude always looking at you like youre a thief

Customer service is garbage - better off stopping at your local Walgreens.

Extremely poor customer services and higher prices on most bottles than competing locations in Charleston. I would not shop here if they paid me to. There are 1 or 2 employees who are personable and decent to speak with. The others get aggravated at the first question, are constantly rude when speaking with customers, and make a point of being generally disagreeable. To those recent reviews saying the customer service is good, I honestly dont know who you are dealing with but my review is based upon a dozen or so visits all with the same poor quality interactions. I want to shop at this place, I want to support this business, but the people working here are just horrid. I would be afraid to send someone new to the area to this store or recommend this place to a friend.This would be bad enough, but the prices here are high on almost any bottle you care to name. When compared with other liquor stores around Charleston they are generally anywhere from $5-$10 higher. In my opinion, it is usually worth paying a little bit more to support a local business but these guys just dont deserve it with how they treat customers.Buy your liquor at the Walgreens in South Hills (far bigger selection and cheaper prices) or the Kroger at Ashland Place plaza (MUCH cheaper prices). If only it were possible to give zero stars...

These guys are phenomenal! This store has amazing, knowledgeable and the most caring staff. The owner is also very hands on and always willing to help as well. These guys have to be the best liquor store in our state. The people leaving bad reviews are the ones who do not shop here regular and are the type of people who only come in to try to find highly allocated stuff aka “The Taters”. REAL customers are loyal and shop here regularly and they are rewarded accordingly. You cannot ask for a better store in our Charleston area. These guys ensure that their restaurant / bar clientele as well as their customers are always taken care of!

Was out of a lot of things. But the guys were nice and helpful.

The people was talking and being real great about answer questions with out any kind of attitude my kind of people.

Disappointing. Looked dirty, unorganized and poorly stocked. And overpriced.Wont be going back.

Cool little liquor store right on the river! Staff ready to help. They also have wine tastings in a comfy setting! Reasonable prices.

Staff was amazing! Great selection

Nice independent farm to table restaurant. Loved the experience.

Found exactly what I was looking for.

My wife just spent 140 bucks at this place and received horrible customer service. The guy was a total jerk. We wont be back.

Beer selection is sub par. Its a tad creepy in there too.

I have shopped this location for several years. My husband made a list of items we were out of and told me that if I was near the Liquor Company to stop in and pick up the items. I went in and I was assisted by a very nice and very tall young man. When I was ready to purchase, John was the person at the register. I have never been treated so disrespectfully by anyone as he treated me. He was so very rude. I know that I didnt stink and that I had clean breathe. I started to just leave everything sitting on the counter and walk out. I thought that might give him something to fuss about. I was later told that Yes, he is rude but if I knew their clientele ... I told the co -manager that I didnt care. No one should be treated like I was treated that day. I also told him that if John was the only person running a register, I would leave.Maybe if John was a bit nicer to customers, the better ones would return?Your clientele speaks loudly boys !!!!!Think about it !!

Awesome craft beer selection, great customer service but prices are a bit higher for the same products being sold at the chains.

Always a pleasure to visit here and a great selection of alcoholic beverages

One of the few places in town you can find about anything youre looking for. Service is always stellar as well.

If you like making cocktails this is THE spot!

You just cant beat a great local liquor store. Awesome and friendly staff who go out of their way to help out. Selection is best in town for a one stop shop. Always hit them up for harder to find cocktail ingredients.

Large selection and very friendly staff

Knowledgeable and friendly staff, great liquor and beer selection. No one else comes close in the area.

Not so friendly

Not very busy clean inside mask worn

We had fun looking around the shop. Boyfriend bought something new that hed never seen. I bought a bottle Ive seen around but always wanted to get. I also bought a selection of airline sized bottles. We will be back for sure.

Best selection I have seen in the area

My fiance and I love to stop in liquor stores while road tripping always ok on the look out for a good bottle of bourbon. However at The Liquor Company, nearly the entire bourbon selection over priced (is there a bourbon tax or something in WV?!). I always make sure I ask something along the lines of what do you guys have hidden in the back? (Grabbed plenty of Blantons, EH Taylor, and even an Elmer just throwing that question out) and these guys respond with Oh no, stuff just flies off the shelf, nothing sits around here ... and proceed to mock us by shouting to each other about putting our their cases Blantons, Weller and Pappy as we walk out. We arent fools and nobody should be treated as such!

I am not irregular at the liquor stores, usually just picking up a six pack of beer or wine coolers at the grocery store but, you know, pandemic...so when a team member saw me wandering around obviously not finding what I was looking for and helped me immediately I really appreciated it. 🙂

Great variety of rare whiskeys and bourbons also very clean establishments

Nice experience here, the guys working were really nice and very helpful.

Variety is the best around. I love being able to walk into such a great selection of all my needs.

Lots to choose from. Staff was very helpful and friendly.

Large selection, friendly service.

Staff is always great and selection cant be beat.

How this place has 4+ star reviews I have no idea. Decent selection some rarities, but the prices are inflated and the staff is ridiculously rude. If your looking for liquor in Charleston your better off to stick to CVS or a similar this place gives mom and pop liquor stores a bad rep.

When you only have one liquor store in your entire city, shop The Liquor Company.

Great selection of craft beer also had wellers

Good service not very crowded

Great

Hands down, THE place to go for variety and hard-to-find spirits. Staff is friendly & knowledgeable. Want to rate this five stars, but going here after dark is putting your safety at risk. So, daytime 5 Stars, after dark 3.

Overpriced. You are better off going to Walgreens or even Ashton Place Kroger now that they sell liquor.

Great place. Love the store all around. Awesome staff. Prices can be a bit high on liquor for some brands but its worth it for the large selection and quality staff.

Ive been in this store a numerous amount of times within the last 20 years and it has always been pleasant. Every single time Ive been here, at least one employee will walk around and ask if I needed any help. Of course I do (Im not much of a drinker) every time, every employee has done an excellent job with their knowledge and they are always nice. Then as you check out youre asked if you found everything ok and have small talk. Its probably the main reason theyve been here so long. Excellent customer service. 👍

They have plenty to pick out.

People are friendly and helpful.

Frendly staff, lots of choices, very well organized.

Its okay everything is between 1.99 and 5.99 the higher than rite aid though. it seems to be managed pretty good Ive never had any issues the workers do their jobs Ive never saw it dirty so far they do have a lot more minutes your choices and sizing choices than a rite aid or something but I dont see the appeal because the prices are not all that great its either a average price or $2 higher than average price.

Friendly & very knowledgeable about what I wanted (but they didnt have) & was able to recommend a suitable alternative! 💜

Good variety of basic wines, beers, and spirits. Among the best selections in the 304

Its my favorite place to shop for alcohol-the candy canes were perfect filled with vodka😋😋

Convenient friendly easy accessible

Great store, only place I can currently get my favorite bottle. Awesome selection and good prices

Nice people work here. Their selection seems smaller and smaller each time I visit. It used to be pretty impressive. Now, I rarely even look at the wines. I do better buying my liquor in Ohio.

Very friendly but then again its WV; they are fully stocked and very helpful its a yes for me....

Called to inquiry about a liquor (they didn’t carry) Very condescending.

Duh. Its a liquor store with a friendly helpful staff... And lets not forget all the yummies.

Wonderful place. Great customer service 👍

Great selection and friendly staff. Willing to order things as I recall

Good prices

Usually a better selection than anywhere else, and friendly staff.

Always willing to help you find what you are looking for fast and friendly and really good selection but they need to get some pineapple wine coolers back in the cooler its the only thing we couldnt find

Its been awhile since Ive been in a liquor store and this one was very cool! Lots of holiday gifts and workers were very nice to help.

Good place for everything bought a 12 pack of beer there and accidentally dropped it and they only charged me for the 10 that didnt break. Great guys, and if you have any questions they can surely help!

Great selection. COVID19 relief station.

This is my Go-to place for any alcoholic drinks, they have a huge selection and always there to help you, very friendly staff! And every friday they have a free taste of a different drink so you can make sure you like it before or just find something new that you havent had before. I highly recommend this place for your liquor, wines, mixers and anything you might want for the occasion as well as local pubs & clubs to stock up your best sellers, Support your local businesses!! 🍻🥂🥃🥤🍷🍾🍸🍹

Friendly staff that offered help and a good selection of beer, wine, and spirits. Definitely plan to go back.

They have everything and easy to deal with / never over crowded

I found everything that I wanted and more

Its the best liquor store in all of West Virginia

Ok selection, nice people, but will not take cards with no chips. For all you Bluebird people out there...Apparently management thinks this puts them at risk of fraud.

Good people own this place. And they have a lot of liquor.

Good selection, but a little pricey

Nice guys. Have seen better selections but none in Charleston area.

Good selection, good service, good prices. Staff can recommend solid, low-to-mid-end varieties while also having knowledgeable opinions about top shelf selections.

Cool people, always have what you need.

I was very happy with their European selection of bier specifically German Weis.

Great customer service, variety to choose from and good pricing

Fast friendly service! Extremely professional and expert product knowledge!

Good selection of spirits but doesnt have a really nice stuff

Great service, knowledgeable staff and great selection.

Great place ! Staff is extremely helpful.

Friendly, helpful staff. Better liquor selection than area big box or drug stores.

Excellent selection; staff is polite and very knowledgeable.

Decent selection, some of the staff are helpful, some are rude

Typical liquor store, with friendly staff that is always willing to help you find what youre looking for, or what you didnt know you wanted!

Large selection and friendly service

Everything you need but the fruit. If they had lemons, limes and oranges theyd be set to five stars!

A Bit pricey but biggest thing for me there credit card machine only accepted cards with a chip sure they can opt for a machine that does both

Large selection of top quality liquors. They also sell tobacco pieces.

Nice place. Huge choice of drinks. Im buying the Kentucky Burbon Ale here. I now only one place where I can buy it in 50 miles away from me.

Excellent service, wide variety. Fair prices.

Best liquor store in Charleston. Wide selection of beer, wine and liquor, as well as accessories. You wont be disappointed.

Great selection, knowledgeable help. However the prices are slightly higher than the local Riteaid or Walmart. Which is expected for a privately owned business.

Love this store! Great selection & the staff are awesome!