Went to purchase a hedge trimmer, the guy behind the counter never acknowledge me. He continued to carry on his personal conversation with someone else. I don’t have time for that nonsense..Obviously my money doesn’t mean much to some businesses, but i feel sure someone else would be more than happy to take my money… maybe you will have a better experience… good luck..

I was on the receiving end of the worst customer service I have experienced of all my time in South Carolina at Southern Lawn Equipment. Avoid like the plague.

VERY FRIENDLY GUYS, VERY HELPFUL, TOOK THE TIME WITH ME, I WILL BUY A SCAG WIND STORM,THANKS

Called a few places last wk and they were all booked for weeks. I call Southern Lawn Equipment with a hoarse voice and the guy was very understanding and patient with me over the phone. He gave me a reasonable base estimate and when I picked up it was about what he quoted me for. My lawn mower looked as good as new! Mowed the yard as soon as I got home and very pleased with its performance. Thank you guys so much for getting my mower right!

Did a good job on my lawn mower.

Called ahead for parts and picked them up

Southern Lawn Equipment is more than helpful. They are fantastic in everything they do. Service, sales, and overall quality of their work. I highly recommend. Any warranty problems you may have can be easily solved through them. I have bought Scag, Echo, and Husqvarna products from Southern Lawn Equipment and any problems I may have concerning warranty is simple, easy, and very accessible. No issues, no complaints, and a very happy customer here!

I had an incredible experience with Southern Lawn Equipment. On the phone and in person the service was incredible! I was able to get everything I needed to fix and tune up my mower. Thank you Brad and team!

Im their worst customer...Husqvarna mower purchased over 17 years ago! Recently started having trouble cranking. Quickly diagnosed as needing a valve adjustment. 1 pull every time now(Id bet on it). How are they ever gonna sell me a new one? Ive purchased all of my equipment here and all work flawlessly. Serviced when needed here. Buy quality equipment from experienced servicing dealers that actually know you....its real simple. Talk with them and you might learn how to not screw up your stuff and complain when it aint worth fixing.

First visit with my lawn tractor. Not much to say yet except Tyler was exceptional in explaining cost and making suggestions. Took great time to.explain the operation of my used new monster. Thank you

Have been dealing with this establishment for years. They do a great job.

Excellent service. Stand behind their sales and service. Knowledgeable and friendly people. We have been customers for since 2013 when they were located in Summerville. It is worth the drive for us to go to their new location in North Ashley. We have made a few purchases and get all our lawn equipment serviced here.

Great reliable equipment. Repair service is fast.

ZERO STARS!! Zero Customer service skills, need a training ASAP, very rude treatment over the phone, I do not recommend it to my customers.

Unbelievably dedicated to Customer Satisfaction. I recently moved here from PA and brought my equipment here. The professionals at Southern Lawm Equipment took better care of my equipment than the place I purchased it in PA. Their demonstrated skills and knowledge went well beyond my expectations. I wont hesitate for even a second when I need new equipment in going directly to Sothern Lawn Equipment.

Great place. Had what I needed and got me out the door in a timely manner. Very happy with my purchase and will be coming back.

These guys did a great job fixing my equipment with fast turn around time. Very knowledgeable staff with great attitudes.I have purchased a blower, edger and mower and will continue to buy in the future.Thanks guys

They had the blade kit in stock for my Echo 266T weed eater. Friendly staff and good products. Id buy here again.

I bought weed eater chainsaw and 61inch Snapper Pro over the last 5 years and I am very pleased with their service . Ive brought in many driver abuse issues or should I say self inflicted problems and I have to say they always get me going. They really take time to show me what or how to operate the new equipment so as not to have problems. I cant wait to get that Scag Cheetah sitting in the showroom. Awesome!!! David Swails

My experience with this business was by far the worst I have ever encountered. The employee was very unprofessional, and lacked knowledge of small engines. His demeanor should have been the first clue to the fact he was attempting to cover his lack of knowledge to do a simple adjustment to a weed eater or even have the ability to use the model number I provided to sell me a part. Most people with average intelligence could have accomplished this in 15 minutes of time. Then in turn would have gained a new customer who could have provided them with a moderate amount of business. Avoid this business if at all possible consumers, there others more deserving of your business.

“Authorized Husqvarna dealer” but do not honor warranties. Is that not an oxymoron.Did not call for authorized work as they promised to do. Did not call at all. Had to call them.A very dissatisfied customer.Lawn mower works but at a hefty price.

Great local lawn equipment dealer! Better prices than the big box store, better selection, and better customer service.

Zero Stars. Worst communication i have ever seen for a business. Had my riding lawn mower for one month, never called me to give me an update. I called at the end of the first week, said it would be ready next day, they never called me. I called the second week, they said their guy had it on the ramp working on it and would be ready soon, they never called me. i called the third week and got the owner, he said he put the repair on hold until he talked to me so that he could explain about the steering shaft yet he never called me. I asked for the steering shaft to be replaced anyway and even took them the part, was supposed to be ready last week--you got it, they never called me. I called today and they said they did not replace the steering shaft, but yet they never called me to let me know this. Absolutely the worst experience i have ever had with a retail business, horrible. I will never go back to this place, terrible customer service. This is not a warranty job, I am paying for this work. On top of all of this, they said I owe them 60.00, which i paid. So in a nut shell, I paid them 60.00 to keep my mower for a month, do nothing and aggravate the hell out of me. WOW!!!

Great guys & great service!!! AAA+++

I would not recommend this place to anyone. I took my lawn mower to these guys and asked for them to fix it. I received a call two weeks later giving me a quote that was too high so I declined it. I then received a call stating that they had repaired it with some used parts around the shop for 1/4 of what the original quote was. So I picked it up and paid them the money. Then when I got it home it was not fixed and even had some parts that were broken during repair that they wouldnt take responsibility for. This guy was willing to lose my business over 45.00 and to me that just isnt good business. Poor service, slow turnaround time, and I feel completely taken advantage of. I ended up eating the 45.00 dollars he charged me for the shady work and took the lawn mower to the junk yard.

Great people,honest, quality work, dependable, fair prices, quick turn around on the repairs. ..and very easy to talk to and ill buy all my equipment from this first class lawn equipment store...

Took two mowers in (one repair, one tuneup) and the turnaround time was as promised and price was reasonable, and they didnt try to sell me something I didnt need.

If I could give a no star-rating, I would. I went to the shop seeking a simple carburetor kit for a push mower. I had the old carb in hand and it couldnt be matched. The owner told me to leave and call back with the model number because he could not find the correct parts. I did just that, but upon calling, was told the owner was now busy. Three days later, Ive made a call each day and was assured I would be called back each time. I guess, unless they are going to make a lot of money off you, they cant be bothered.

They helped me get my craftsman lawnmower going. Very friendly and helpful.

These are some good guys in this store. Very honest and helpful!

After a bad experience with this company in the beginning, the owner delivered on his promise to make things right. Excited about having a nice looking lawn again.

Best place in the lowcountry to have small engine repairs done. Very knowledgeable staff and treat you like family. Scag, snapper pro, echo, and Dolmar

Friendly. Positive attitude.

Work was done promptly and everyone was professional and friendly.

Terrible pricing and they don’t price match. The part that I bought was marked up 150% (Margin). Don’t mind paying more to get the part now, but that is crazy.Two stars for having the part in stock.

I would not let these guys work on a tricycle.took in mower with bent deck! Got it back with the same problem and a large bill! Fixed it myself. Have been in there since exchange blade never happened! Been in to order a part they said theyd order,never happened. This last time the manager was a totally unprofessional! From now on Ill take my repairs to Northen Tool on rivers ave. Rip Offs.

Great people, fantastic service. Highly recommended!

I dropped my chainsaw off on December 12, 2014 and went to pick it up on January 31, 2015 more than ample amount of time for them to have it fixed. I called numerous times to inquire about the part that was supposedly ordered and the date it would be in and I got the run around EVERY time I called back.Picked the chainsaw up on January 31, 2015 and dropped it off at another equipment repair shop.I would not reccomend this shop as they have poor customer service and not very personable. Im 30 yrs old and will not ever return nor will my friends.Chris ThrushLadson, SC

Sales staff was very helpful. Test drove 2 mowers and left with a Dixie Chopper.

Friendly and knowledgeable staff. I have been using them since 2012 and would definitely recommend them to anyone.

Needed a belt, they had one. Pretty simple transaction and I was happy with the price and quality of part.

Great staff, great products. Thanks for the all the help!

Great family owned great service

Very nice and helpful staff.

It cost me $99.70 to put a $13 carb kit in a $110 poulan chainsaw and took 8 days

Great service

Good service

Staff is excellent

Great service