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Dixieland Carpet Outlet
5200 MacCorkle Ave SE, Charleston, WV 25304, United States
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Dixieland Carpet Outlet

Comments
He
Review №1

Excellent experience, friendly staff. Great selection, picked out carpet and the owner arrived same day to measure. Worked with our schedule and did a great job with our carpet. Doug and Greg did an excellent job with installation, fast, friendly and knowledgeable. Highly recommend!

Se
Review №2

I took my son in to get a deal on some carpet, he has long hair .Why am I mentioning hair because the owner said to him, you ever want to get a mans haircut? My son got offended and walked out the store and the owner Pete and I quote Said Im sorry your sons a sensitive little girl .He didnt know my son was growing his hair out because hes growing it out for a play .... we obviously didnt do business there, just plain rude.

Br
Review №3

From the very first call, this group of people were the most professional I have had the pleasure of dealing with. They returned calls when they said they would, their professionalism and their timely fashion of finishing the job was perfect. I called on a Thursday afternoon and they were done Friday afternoon. I could not have asked for 2 better installers. Very courteous and explained the job. I will definitely be a customer from this day forward

Ja
Review №4

I needed quality carpet in a hurry for a bedroom redecoration project. Pete had exactly what I needed. He guided me though the process of choosing a pad, deciding whether to have the rug bound on the edges, and answered all of my questions. I was able to pick up the rug the next day from the store, cut to fit my specifications. It fit my needs perfectly. When I had questions about how to put down the pad when installing the rug myself, Pete guided me though the process on the phone. I had a good experience at Dixieland Carpet, and will patronize them in the future when I need good quality carpet. I thought the price was fair, too.

Ka
Review №5

Just a note to express my complete satisfaction with Dixieland Carpet. From my first sales contact with Pete to the final installation was first rate. The measuring, scheduling and installation were done as promised. We love our new carpet and will gladly use Dixieland for future carpet needs! Thank you for such professional service.

Ri
Review №6

Pete was great to work with and his installers did a great job. I was impressed that the owner stopped in to check on a one room with hall job. Excellent experience overall.

To
Review №7

Been dealing with Dixieland Carpets for years, prices are great and deliver quality product. Just recently called Pete, he came out gave me an estimate, in a few days they was installing the new carpet. Insulation techs John and Greg did an awesome job and i love my new carpet, looks awesome!!Thank you Pete!

St
Review №8

We just made our second carpet purchase from Dixieland. Both times we were shown options for different quality carpets. No nonsense in the sale and patience shown by owners. The ultimate price was fair and the installation looks great.

An
Review №9

Great store! We love our new carpet. The install was super fast and the staff was very friendly and helpful. The owner Pete was very professional and spent the time to answer all our questions. I will definitely buy from Dixieland Carpet again! Thanks for all your help! A++++++++

Ma
Review №10

We found our best price here. They stored our flooring for several weeks. Until we were ready for it. Friendly staff and owner along with good service. Thanks!

Ch
Review №11

Highly recommend Dixieland Carpet. We are very happy. They made everything easy. Awesome selection, fast installation and great price.

Ma
Review №12

Essential business? Nope.

Mi
Review №13

Prompt, professional customer service and installation.

Ch
Review №14

Over priced carpet despite sales. They want to up sale you on everything

D.
Review №15

Pete stared at my 12 year old cousin and commented on her looking mature for her age, all the while being very rude to My family when we explained that we couldnt afford most of his deals . He made many condescending comments about people in poverty like us and how we shouldnt be shopping if we didnt have the money to buy ....I left his store holding my temper in but very Hurt and enraged....

Information
10 Photos
15 Comments
3.7 Rating
  • Address:5200 MacCorkle Ave SE, Charleston, WV 25304, United States
  • Site:http://dixielandcarpet.com/
  • Phone:+1 304-925-2413
Categories
  • Carpet store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–2PM
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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