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Mercedes-Benz of Charleston
5 Dudley Farms Ln, Charleston, WV 25309, United States
Appearance
Mercedes-Benz of Charleston
Comments
Je
Review №1

I had a great buying experience at this dealership. Valerie was wonderful to work with. Even at this time of low inventory and high prices they were able to get my price below the Edmunds What you should pay number. I give them 5 stars!

La
Review №2

I had Satellite Radio Service work done on my Audi and in between the Mercedes-Benz loaner car and my Audi service rap Malachi I dont know how I could buy a car from anywhere else. They were extraordinarily courteous and supportive in taking care of my issue as quickly as possible. I highly recommend anyone shop there dealership and see what Im talkin about

Te
Review №3

We had a 10 oclock maintenance appointment and they took us right on time. The waiting area was very nice and comfortable with individual seating areas complete with TVs. Coffe, tea, soft drinks and snacks were also available. The dealership was very clean and neat and the staff were friendly and helpful.

Di
Review №4

Wonderful experience. Everybody was nice.

Do
Review №5

My C350 broke down on Interstate, about fourth miles away. Once I made contact they sent tow truck, got me a rental care, ordered repair part and fixed my coupe to be picked up on way back four days later. Sorry I took so long saying thanks. All was covered by warranty. I live a long way from this dealership but they treated me like I was their local coustomer.Thank youDon MansellAthens, Alabama

Ja
Review №6

Really great experience, the sales team were good with the presentations polite not too pushy and very friendly.

Mi
Review №7

Simply put The Best place in WV to purchase a New or Preowned automobile

Ja
Review №8

Talk to Steven..... Only Steven.

Ja
Review №9

I brought my car for service. The staff was very efficient and professional.

To
Review №10

Great people, the atmosphere goes along with the craftsmanship of the vehicles they sell...

Ja
Review №11

Really like the new cheaper line of cars

Ja
Review №12

I wasnt happy with my initial experience and the service department needs customer service training, however the GM reached out to me and made me feel like he actually cared and showed GREAT above and beyond customer service... Im looking forward to giving them another chance to service my two Mercedes. .

Jo
Review №13

One of the biggest mistakes Ive ever made in my life was walking into this store - They totaled my beautiful 1983 300 and told me I couldnt prove it wasnt broken when I brought it in there; still have nightmares

Ga
Review №14

Great best ever service

Sc
Review №15

They dont know how to talk to people

Ja
Review №16

Wonderful experience, Rob is a true professional.

Zi
Review №17

They were professional, courteous, and friendly.

os
Review №18

AWESOME FRIENDLY SERVICE.

Ni
Review №19

Horrible, couldnt get a salesperson, they just dont care if they sell cars.

J
Review №20

Excellent service and assistance

Da
Review №21

Good service.

Da
Review №22

Smooth sailing

H.
Review №23

Great service

Rh
Review №24

Awesome service

Da
Review №25

Nice selection

Pa
Review №26

Dropped car off

Gr
Review №27

Professional

Information
40 Photos
27 Comments
4.2 Rating
  • Address:5 Dudley Farms Ln, Charleston, WV 25309, United States
  • Site:http://mercedesbenzofcharleston.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 304-746-0500
Categories
  • Mercedes-Benz dealer
  • Auto market
  • Car dealer
  • Car leasing service
  • Motor vehicle dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–6PM
  • Sunday:9AM–5PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
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