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Alfa Romeo of Charleston
1501 Savannah Hwy, Charleston, SC 29407, United States
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Alfa Romeo of Charleston

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De
Review №1

We had a fantastic experience with Jaylynn. He is a wealth of knowledge and literally listened to the style, shape and budget we were looking for and off the top of his head he knew all of the cars available at all of Baker Automotive, not just the ones at the Maserati dealership he works at. He drove us from lot to lot to see each of the cars, took the time to discuss each, was not pushy by any means, and clearly wanted us to be happy with our choice. He is an absolute pleasure! My son purchased a gorgeous Infiniti, which was exactly everything he was looking for!

Iv
Review №2

Jaylynn handled our purchase of Bakers Maserati with knowledge of the car, of the process and of our wishes. He got us into our test drive so quickly and we got our questions answered completely. We still have a few used car issues for Baker to complete that Jaylynn is handling for us, and we trust that he will get it taken care of in no time. What a pleasure! Julius & Ivy

Sa
Review №3

I had a great experience thanks to my awesome salesman Jaylynn! He greeted me with a smile and introduced me to this beauty! Thanks Jaylynn!

Ty
Review №4

Jaylynn was great to work with and extremely knowledgeable about each vehicle we looked at. After describing to him what I was looking for in a car, he hit the nail on the head and found the perfect match. Professional, polite and helpful - we’re very impressed. 10/10 experience.

St
Review №5

Jaylynn was so wonderful! From start to finish he was very helpful, friendly and professional. He went above and beyond to get me a good deal on a great car. He listened to what I wanted and delivered every step of the way! I would recommend him to anybody!

Ha
Review №6

Jaylynn is amazing! He makes you feel not like a client, but like family. He is super helpful & will go above and beyond to make sure you’re well taken care of and happy! I would highly recommend him to anyone in the market for a new vehicle.

Ju
Review №7

Baker is the place to go for any new or pre owned luxury vehicle I’ve been doing business with Jaylynn for awhile now and he’s amazing always sending friends his way. Super ambitious young man! His manager Joe is extremely nice and knowledgeable as well.

Ch
Review №8

Wow this place is amazing! They are so welcoming and our salesman Jaylynn really knows his stuff if I could give the Baker Group 6 stars I would in a heartbeat 💗

Va
Review №9

We just purchased an Alfa Romeo Stelvio from the Charleston dealership. Our salesperson, Jaylynn Williams, was amazing. He was polite, professional, courteous and made the entire experience very easy. He went out of his way to make us happy. It was a great experience and would highly recommend working with Jaylynn.

we
Review №10

Called in and spoke with Jaylyn. He was super helpful and very kind. 5 stars!!!

Th
Review №11

My wife & I would like to thank Jaylynn for a fast and entertaining auto shopping experience..Good luck on your future endeavors Jaylynn..

ja
Review №12

Jaylynn was so friendly and professional, I will be returning very soon.

Cu
Review №13

Jaylynn sold my moma a car and have great service and was very professional

Vi
Review №14

I just had to take my Stelvio in bc the infotainment screen was not powering up. They couldn’t guarantee me they could fix it, but My car was seen very quickly my car it needed several updates and they got them installed. Great experience here!

Cr
Review №15

If I could give 0 stars I would. Do not purchase an Alfa Romeo period in Charleston. I bought mine from Hendrick which had a few on the lot, however Alfa Romeo was bought by baker in Charleston. When I bought the car, I noticed some small hairline cracks in the navigation system. I was told to take it to Alfa Romeo, this is where things went downhill. I was told that it may or may not be covered under warranty and told that it might get fixed. I went back to Hendrick who called Alfa Romeo, who then told the GM that yeah yeah its going to get fixed. I called that next Monday to ask about the status of the ordering of a new navigation system. The manger of the service department, stated oh no they heard me wrong its not approved to get fixed and may not get fixed at all. I said you lied to Hendrick and he then threatened to remove my request and make a complaint to Alfa Romeo myself. I went back to Hendrick Dodge where I bought it and they were completely in awe that I was spoken to that way. They took the vehicle back from me and sold me a different vehicle. As a veteran, I have never had someone speak to me the way the service manager Victor did in my entire life. I wondered why they didnt have many vehicles on the lot I see why now, they are rude, mean and threaten owners. Please if you want an Alfa Romeo go somewhere else or just go with a different brand. After driving it for a few weeks with only 10k miles on it, there are many issues, such as shifting, sound system crackles when you have an iPod plugged in and the navigation system sometimes just shut down. I wish I recorded what he said to me because I would post it on here.

Se
Review №16

I had a great experience getting my new Guilia here. JJ and Benjamin both did an excellent job. I felt very comfortable throughout the process and was never pressured at all. The staff is very knowledgeable about their vehicles and very friendly as well.

Te
Review №17

Am in Myrtle Beach and am having problems with my Alpha Giulia. They are the closest dealership and the service manager went out of his way to explain the issues and tell me exactly what to do and how, if the problem were to happen again while I am down here. If I were to live in the area, they would be my only choice to purchase another vehicle.

ka
Review №18

Just bought an Alfa Romeo at Alfa Romeo Charleston ! What a great experience ! Our sales man JJ Kasarjian was so professional, kind and knowledgeable!!!! He made us feel non- pressured while informing us on every question !!! Great experience, did not take hours and we love our new car !!!! Thanks JJ!!!!!

KR
Review №19

WARNING: If your interested in an Alfa Romeo; GO SOMEWHERE ELSE! Dont waste your time at Baker!My brother leases his 911 that was obtained through Baker. He recently called to inquire about a Alfa Romeo Stelvio Quadrifoglio as a potential replacement for his Porsche 911. Baker told him he could not take one for a test drive. They told him he would have to buy it. Only an idiot buys or leases a car without test driving it to see if they like it; it does not matter what reviews say. He also called to complain about this behavior to FCA corporate and they stated the dealer has discretion to do what it pleases. Way to launch a new brand in the US and insure its success! lol. Heading up north to test drive an Alfa Romeo Stelvio Quadrifoglio to a dealer that actually is interested in selling and promoting a car. Maybe FCA can learn from some of its dealers that actually sell vehicles and have good ratings.

St
Review №20

Beautiful machines!

Information
29 Photos
20 Comments
4 Rating
  • Address:1501 Savannah Hwy, Charleston, SC 29407, United States
  • Site:https://alfaromeocharleston.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 843-628-5652
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Offerings
  • Oil change:Yes
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