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Bigley Auto
2360 Pennsylvania Ave, Charleston, WV 25302, United States
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Bigley Auto
Comments
Li
Review №1

I wasted weeks trying to find an auto repair shop to fix my vehicle’s issue. Either they had never done that type of work, had no knowledge of how to fix or they priced it hundreds of dollars higher than I knew it could be fixed. Went to Bigley Auto Repair, owner had his mechanic take into the bay area.. he confirmed the issue. Owner got right on it, finding the part. Got the part, took it back in. Fixed it! And at a reasonable cost for repair. Second time I’ve taken my vehicle there and they never disappoint. I highly recommend this shop. I wish I could give more than 5 stars.

Am
Review №2

Awesome service. Great guys . Spectacular work

Ji
Review №3

Awesome service, minimal wait. Justin knows his stuff!

st
Review №4

Their work is excellent and the staff is very welcoming i have been a customer for 3years

Be
Review №5

Awesome staff very polite,professional, and friendly as well as lighting fast service. Would definitely recommend these mechanics to everyone.

Br
Review №6

My husband and I took our car here and couldnt be happier with the job done. These people are honest and sincerely there to help. Im so thankful to finally have found a garage we can trust!

Br
Review №7

Great place to get car fixed honest and respectable! I also think that the pricing is very fair ! Matter of fact it is 65.00 a hour cheaper on labor then the last place I went to! I just saying Paul is also very respectful and polite and quick to answer any question

Jo
Review №8

Good, honest auto shop. Reliable service, very friendly

Fr
Review №9

Mr. Paul and his men have been servicing and repairing my familys cars for a few years. He is a professional who values his customers. I appreciate his friendly, convenient services and customer-friendly approach. HIGHLY RECOMMENDED!

Ra
Review №10

Paul and his crew does very good work and very fair. Pleasure working with him

JK
Review №11

It has a Barber Shop Atmosphere. Great Service, the Owner is on Cue.

FU
Review №12

Great people, honest and wont let you down. Quick and knowledgeable on the issue I had with my vehicle.

M
Review №13

Always treated me good. Enjoy talking to them. Always explain what they are doing when working on my vehicle. No problems

Ja
Review №14

Best place for car repair in Charleston honest people

sa
Review №15

Im not sure tgese peopke know what tgere doing my truck still isnt fixed and has new problems smh.

Sh
Review №16

Paul and his crew do awesome work. Would recommend them to everyone.

Vi
Review №17

Friendly staff excellent prices they go above and beyond to help you out

Ro
Review №18

Great service prices reasonable

An
Review №19

Excellent quality mechanical work, prices are fair, free tire plug repair, and easy going atmosphere. Family owned and operated by local West Virginians. Owner and all the employees go above and beyond making this the best Auto shop around.

Gr
Review №20

Super nice guy. Very helpful on an immediate repair for my wife when I was out of town. Highly recommend Paul and Bigley Auto

Ro
Review №21

Always top notch service. Very honest and dependable service !

Gl
Review №22

These guys are always good to deal with and do good work.They are good to me every time I need their help.

ro
Review №23

Excellent you Could not ask for a better Mechanics

Je
Review №24

Always friendly service and they do very good work.

Pa
Review №25

Paul and the technicians at Bigley Auto are very knowledgeable and friendly. Very good service. I will return when I have car trouble

ry
Review №26

Very friendly service. My car was inspected and the parts cost estimated within minutes. Then the parts we needed were delivered to the shop within minutes. Had a lot of work done, and was out the door within an hour. They are very easy to deal with, and did an awesome job fixing everything I asked. Labor cost was cheap too. You made a customer today ! I will be back.

Jo
Review №27

Paul will work with you to get the repairs you need. I have all my car repairs done here!

Ti
Review №28

Paul was very respectful An honest I thought something else was wrong with my car and was willing to pay more turned out it wasnt what I thought it was and he did it for a lot cheaper than I was willing to pay

Ri
Review №29

Always on point excellent work very honest been dealing with him 10 years Domestic and Imports

Dr
Review №30

Top notch! Best shop youll find locally or not. These guys really know their stuff and charge a fair price.

Ju
Review №31

My husband and I have been coming here for years. The service has always been friendly and knowledgable at a reasonable price. They have found solutions to problems when no one else could and they dont stop until it is fixed. This is the only auto shop in town we truly trust.

Ka
Review №32

Paul and his crew are the most honest and polite mechanics i have ever met.

Bi
Review №33

The company does a great job at taking care of business. The owner and staff is very friendly and all around good people.

RA
Review №34

Okay Im not sure about the new name or why they changed the name thats why I only gave them three stars should get five but in the past they done really good work I hope they continue to do good work parkings a little bit iffy but the people that are helpful and friendly if you have a problem almost definitely try to work you in theyre good people at work down there and the people that run the place are excellent they are top professional people all of them

Tr
Review №35

Best service around !!!

C.
Review №36

Always good service. Very professional and personal. Will not go to any other garage in this area.

Sh
Review №37

They are honest knowledgeable and fair couldnt ask for nothing better👍 to Paul

ka
Review №38

They definitely know what they are doing here and they are ALWAYS busy so you better call for an appointment.

Sh
Review №39

Best service youll find!!

Ro
Review №40

This has become my go to garage great group of people always professional.

Cr
Review №41

It may not look like it from the outside looking in, but Bigley Auto may be the best place in Charleston to take your vehicle. The people are good people, you cant beat the price, and they work hard to keep the turnaround time at a minimum. I respect that they dont replace parts unnecessarily under the guise of being thorough just to inflate the cost, as some places might. They had an opportunity to do so on my last visit - we even discussed replacing the parts beforehand - but they determined it wasnt necessary and choose not to.The first time I went, I had my car towed near the end of the day on a Friday. I had called ahead to let them know I was coming to drop it off and it might be right at closing - I understood if they wouldnt be able to look at it until Monday. When I got there, they stayed a bit late to diagnose the problem for me so I could look for and order the part over the weekend (specific Nissan computer that not even a dealership would have kept in stock for a vehicle as old as mine). I gave them an ETA once I had the shipping info for the part, and we arranged a time for me to stop back by the day it arrived. When I got there with the part, they had me ready to go in no time.

Ba
Review №42

Wonderful company, Paul is great!

Ni
Review №43

Paul and the people at Bigley Auto are life savers! I was in Charleston for only a few days and I had major problems with my car after basically pulling a dukes of hazzard (not on purpose). After one quick call, they had my car in the shop, they diagnosed the problem, and they were at work fixing it.They went out of their way to get my car fixed while I was in the area. Instead of making me wait for a new part to come in, they worked overtime and got a part welded back together. Not only did they go above and beyond to fit my schedule - they were friendly, honest and fairly priced too. I highly recommend Bigley Auto.-Nick

Ca
Review №44

Nice place good people

Jo
Review №45

All around great staff! & most importantly Excellent Workmanship...

M
Review №46

Down to earth folks, fairly priced and great service.

Er
Review №47

They Diagnosed the problem I have, and charged my AC, Real nice Guys and they seemed to know there Buisness.

St
Review №48

They over charge people. They charged me $200 to change a fuel filter and I bought a new filter with me. They changed me 1.5 hours labor to repair a fuel line but they only spent 15-30 minutes working on it.$85/hour is too much for me. I wont go here again.

Jo
Review №49

Not bad. Liked the professionalism shown by the management and mechanics.

te
Review №50

Very friendly and great service.

K3
Review №51

Wonderful people!

Sp
Review №52

Been a long time customer with Paul and his crew. Always a pleasure to do business with them.

Ha
Review №53

Actually Bigley Auto Repair LLC

He
Review №54

Bigley replaced my transmission in July 2014 with a Jasper rebuilt. Only to find out a year and a half later when it needed another transmission that it wasnt a Jasper at all. It was from a junk yard. Not a Jasper marking or sticker on it anywhere to be found.

Ri
Review №55

Never done business there

Ca
Review №56

Great service, Best in Charleston

Wo
Review №57

Great mechanics and honest

Information
12 Photos
57 Comments
4.7 Rating
  • Address:2360 Pennsylvania Ave, Charleston, WV 25302, United States
  • Phone:+1 304-346-2620
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Oil change service
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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