The crew at the West Ashley Parks is ALWAYS on top of their game! From parts for the shop to parts for my personal projects, they never hesitate to help me track down what I need. Killer customer service + a willingness to go above and beyond to get the job done - I know theyll take care of me.

This store is awesome! Management and counter staff are always friendly. These guys always know their stuff. Highly recommend!

I bought a part from this location yesterday on 6/24/2021. The part was a bad part and i was informed that they would not give a refund, and that it was stated so on the receipt . The receipt does not say that and after 3 phone calls and over an hour of waiting on hold no one could produce a solution for the problem. You sold me a bad part and less than 24 hours later refused to take it back

Walkin NOBODY said NOTHING, walk thru looking for what I came for, finally went to the cashier NOBODY said NOTHING like I wasnt even in the store smh. Want BE COMING BACK

Very friendly staff, very helpful. However store is short staffed, managers seem overworked and overwhelmed. Surely not getting paid enough.

I did not think it was possible for a business to be so incompetent. If they were as concerned about customer service and inventory as they were about enforcing their mask wearing policy, they would be up there with O reileys, Autozone, and Advance.

The Sales Representatives at Parts and Auto on Savanah Highway have three attributes: Friendly, Professional, and Solutions Oriented. This establishment works throughly to earn your business. Solid business fundamentals. large inventory of parts, and a knowledgeable team of individuals who treat you like family. No gimmicks or upselling. Just good people offering products and services at affordable prices. Highly recommend!!!

Super helpful. Had what I needed. I cant complain.

Parks auto parts has been here since the 40s if I am correct. They have excellent hours And if they dont have what you are looking for chances are its not available locally. I really love the fact that they are open until 11 pm. It makes it so much easier to fix a vehicle on my clock being as I work 8 to 5 and I seem to find that simply going to a auto part store during normal business hours is a hassle and the guys working behind the desk simply lack the knowledge of automobiles but its not the case at the parks auto parts on rivers avenue. There is a reason its been here for so long and I love to shop there

Theyre a parts store alright, no illegal boxing fronts here..

Extremely Helpful....Great advice on how to clean and dry out my soggy car carpet!!!

Did a great job helping me, just helpful people doing their jobs!

Great customer service and everything you could need!

They are very helpful n reasonable

Super helpful when we broke down traveling!

Best place for odd parts in stock.

Usually you cant get anyone on the phone cause they are so busy, but they are usually the cheapest place for new parts.

Have part for my82fordf100

This is where to go for those who know!

Top parts store in Charleston