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Hendrick Volvo Cars of Charleston
1464 Savannah Hwy, Charleston, SC 29407, United States
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Hendrick Volvo Cars of Charleston
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Ja
Review №1

If you are thinking of buying a Volvo in the Charleston area then you have found the right place! Just go in the door to the front desk and ask for Damon Delaney. You might have to wait a few minutes for him but that is because he is the BEST!Once you have Damon working on your side you know you are going to get the best vehicle for you at the perfect price!Remember, ask for Damon for the best Deal!!!

An
Review №2

We were in the market for an SUV with 3rd row capability and found several online here that were competitively priced. Our advisor, Evan Smith, was knowledgeable and a pleasure to work with - no pressure but always there to answer questions. The dealership had a nice selection and the pricing was enough to prompt a 2-hour drive for a visit. Everything is clean with a modern feel and all the staff encountered were polite and professional. I can’t say enough good things about Evan, Richard, Dan, and finally Philip for getting the deal done efficiently and as promised. we will definitely be back

Ja
Review №3

Great experience with TJ! Extremely professional and beyond knowledgeable. Top notch purchase experience. Go see him for anything you need!

Mo
Review №4

Courtney Fisher (Service Advisor) is amazing!! I have worked with her throughout the life of my car, and she is responsive, helpful, empathetic, and knowledgeable. I have great trust in the service the dealership provides, and part of that is due the service Courtney provides. I know dealership prices are typically more expensive than other mechanics, but with the dealership being so close to my house, the fact that I can get a loaner pretty much any time my car is being serviced, and that I fully trust the work the Volvo Service team does - the price is very often worth it.

bl
Review №5

I had an incredible first experience with Volvo and do not think I will ever drive anything else. I walked in on a Monday just to browse and ended up leaving with a new XC60 R-Line.My advisor Chris was knowledgeable and is like a concierge in regards to any questions I have had about the car. He made the buying experience effortless and was not pushy in any regard! He truly just wanted me to get what I wanted! I am so thankful for the ease of the car buying experience at Hendrick Volvo Charleston! Ask for Chris : )

Da
Review №6

My wife, Julie actually purchased our CPO V60 from Hendrick Volvo. However, I was so impressed with the ease of how she handled the sale online and by phone. Chris Camburn was the sales consultant and he went above and beyond to make the transaction seamless. Then to have the car delivered to the driveway was an added bonus. As I watched, Julie signed a few documents, wrote out a check and the deal was completed. All dealerships should take notice of Hendrick Volvos process. Chris was thorough in going over the car with both of us. Myself, I had lots of questions about how to manipulate the infotainment system. He answered in a very easy and laid back manner. We both were impressed with his knowledge and customer service follow-up. As Julie would say Simply the Best car buying experience ever!!! Thanks to Chris and the behind the scene team at Hendrick Volvo of Charleston.

la
Review №7

What a great experience! Love the car! Online car purchase is the way to go!Thanks to Tim for being so easy to work with, Martin for taking time to bring the S60 to my house and walking me through all the paperwork and Rachel for being a cheery wrap up for the deal - Highly recommend this bunch!Thank You Hendrick Volvo Cars of Charleston!

An
Review №8

We werent in the market for a Volvo until we drove one. A S60 T8...what an experience! The gentleman that helped us fall in love with our vehicle is a total rock star. Matt Lewis...down to earth no pressure kind of sales guy. Was an absolute pleasure to work with. We will definitely keep his card handy for our next vehicle. Visit the Hendrick Auto Family and ask for Matt Lewis. You wont be disappointed...I know we werent!

Ke
Review №9

I previously bought a car from Connor Beverly before and he has been so helpful throughout my questions. I have been looking into purchasing another car from him and Connor has been so generous to take the time to answer my questions. I look forward to the day I am able to buy my next car from him!

Al
Review №10

Martin, K. at Hendrick Volvo of Charleston did a great job getting me into my first Volvo, he was very knowledgeable on the product and answered all my questions. Very accommodating and zero pressure on buying which was great. With the current chip shortage, they found a car configuration that worked for me that was due to arrive in two months which is a good timeline under the current global shortage. Last week they had a new XC90 arrive that meet my exact configuration except for the color which in the end I liked better than the original choice and drove the car home on the same date. The entire team at the dealer made you feel immediately like a loyal customer and made me look forward to future service. Richard the sales manager was very proactive and showed great teamwork with his salespeople. Finally, Phillip the finance manager made the buying process quick and painless and very informative on options. Finally I got a great trade in price on my Porsche with a better offer than I got from a Porsche dealer.

Ga
Review №11

We were treated excellently, we did not have to wait, it is a very clean place, and with all the necessary protection for the situation at the moment. Robert Bob Schneider, assisted us very kindly answering every question we had. Communication was always immediate, and in what he could not answer us, he referred us to who if he could do it, who also responded quickly. Everything they told us we could get was really like that. It is the 1st time we have experienced honesty when buying a car. We are very grateful for the efficiency, kindness and honesty provided.

Em
Review №12

Had a great experience buying my Hyundai! Evan was a delight to work with as well as the Business Manager Derek. When I am looking for a car again I will for sure try and get one from them!

Pa
Review №13

I recently brought my car in to have a bike rack/trailer hitch installed. Evan Fabian went above and beyond to make sure my ENTIRE experience was A+ including arranging for valet delivery of a loaner and pick up/drop off of my car. Additionally he was/is extremely knowledgeable in all aspects of my vehicle, answering multiple questions. He has been accessible and prompt in contacting me throughout my entire experience. I am forever grateful for his service and TLC. Also, Charles was very patient while delivering my car and helping me figure out how to remove the rack before leaving my house. Thank you! I look forward to seeing you both again! Pam

Ju
Review №14

I had a very positive experience at Hendrick Volvo of Charleston when I took my S60 in for a service recently. Courtney Fisher was the Service Representative who helped me and she was excellent in every way; courteous, knowledgeable, competent, and helpful. I received an email with a video made by the mechanic who worked on my car showing me exactly what he did and he then made a couple of recommendations regarding issues that may need work in the future. I was very impressed. Everyone at the dealership was very pleasant and helpful.

Ta
Review №15

We came back to buy another car from Damon. He always goes above and beyond to make sure we are happy. One of, if not the best in Charleston! We are extremely happy customers!

Ra
Review №16

We had a fabulous experience with Hendrick Volvo and Bob Schneider. He was patient, courteous, and super knowledgeable. This was our first Volvo purchase and we could not be happier. Iwould definitely recommend them. Nice job!

Ba
Review №17

Hendrick Volvo of Charleston values its customers and provides an amazing overall experience. Bob Schneider truly made buying my second Volvo a seamless process and exciting experience. He is honest and displays amazing integrity, which changes your entire perspective when buying a vehicle. The entire Hendrick Volvo team was phenomenal and I will continue to be a returning customer.

sh
Review №18

I have been happy with service since I purchased my vehicle but with a video of the inspection they have brought service to a whole new level! Knowledgeable, courteous and efficient staff.

Te
Review №19

Hendrick Volvo of Charleston values its customers and provides an amazing overall experience. Bob Schneider truly made buying our S90 Volvo a very pleasant, and exciting experience. He is honest and displays integrity in which I havent seen in a long time, and perspective when buying a vehicle. The entire Hendrick Volvo team was excellent, and we will continue to be a returning customer.

F2
Review №20

Trevor was amazing! He really helped make our buying experience easy and accommodating. We will go back for our next car purchase.

Li
Review №21

We set up a meeting with Matt Lewis this past weekend, and he spent a great deal of time explaining Volvo car components, and answered many questions. Matt went through details of the cars that I test drove ensuring that I understood how to use the many features. This was the first time I have experienced a thorough explanation and demonstration while looking to purchase a new vehicle. We were impressed with his integrity and patience in making our purchase a worthwhile experience. The quality of the vehicle matches that of our personal salesman. Thank you Matt for your time. It is much appreciated!L. Griswold

St
Review №22

I had the BEST car buying experience thanks to Bob Schneider and Matt Lewis. They worked as a team to make sure I was taken care of when I wandered in on one of their busiest days. I walked in with no idea of what I wanted to buy, and I left with a car that is a perfect fit. I never felt pressured or rushed, and they made me feel comfortable every step of the way. Hendrick Volvo is full of class without being pretentious. Thanks to Bob and Matt, I may just be a Volvo customer for life.

Jo
Review №23

Would like to add that Connor was great to work with. Very knowledgeable regarding Volvos. He took a no pressure approach which we appreciated.

Re
Review №24

I was not planning on buying a car yesterday when I went to check out a few of the electric and hybrid models. I hadn’t even cleaned my BMW out because I was so sure I wasn’t buying something that day... or so I thought. But next thing you know I’m driving home in my new fully electric XC40, and had said a final goodbye to my gas guzzling BMW. Just like that. It was the most seamless and easy process. Martin was so wonderful through the whole process and make sure that all the phone connections and bells and whistles were connected for me and that he had personally shown me all the features before I drove away. Highly recommend Hendrick Volvo and especially Martin!!!

Th
Review №25

I were very pleased with the service I received at Hendrick Volvo of Charleston. I initially came in to get my current vehicle serviced and ended up leaving with a new car. From the minute I walked into the Volvo showroom, Damon Delaney my Retail Sales Consultant was very nice and pleasant to work with. He was always honest and helpful when helping me to decide what car would be the best fit. After the test drive and talks, he was able to take my 04 Volvo S60 as a trade in and upgraded me to a 2013 BMW 328. No surprises and he listened to me and treated me as if I had a million dollars. This was my first time buying fr a big car dealership. Damon and the wonderful Hendrick of Volvo team handled all concerns and needs. Thank you for a great experience. And I will be a returning customer.

Ch
Review №26

Great experience purchasing a Volvo at Hendrick. Connor was excellent and made the process easy. He was prompt to return phone calls and made sure I had everything I needed. Would highly recommend!!

Fl
Review №27

Keith Williams was very helpful and gave us many options while looking for a Volvo. We ultimately decided on the 22 model and Keith was extremely knowledgeable. Keith supplied us with all the information we needed to make a decision.He made sure that we felt comfortable with it and even gave us his personal number if we had more questions.We have dealt with Hendricks in the past buying a Jeep or two and a previous Volvo.The service has been great on all levels.We highly recommend Hendricks.

Du
Review №28

I had a great first experience with Chris Camburn. This young man was very knowledgeable when it came to the R-Design package and my questions around features and specifications on a Volvo XC60 on the lot. I would absolutely recommend him to everyone in my church group! Such a kind and professional young man.

Ca
Review №29

Fantastic experience. I was able to handle everything over the phone. Tim, Connor, and the whole team made everything so easy. The entire transaction handled by email and phone until the car arrived in my driveway in Columbia later that day. Thanks again!

D
Review №30

By far the best car purchase experience I have ever had. Evan Smith at Hendrick Volvo was outstanding. He is very knowledgeable of the different makes and models and was helpful in fine tuning what it was that I was looking for without the first hint of the typical sales pressure. In fact, first car I have ever purchased without feeling pressure or day after trepidation. The entire staff was friendly, courteous with the occasional comic relief thrown in, Thank you Tim Freidag! In a time where we have all been challenged, it is refreshing to see a group work so well together and seamlessly. I love my new Volvo and cannot say enough about Evan and his coworkers.

Pa
Review №31

Chris Camburn was are Salesman at Hendrick Volvo of Charleston! He was GREAT!! He is very knowledgeable about all the Volvos, very personable and always took the time to help us with any of our needs!! We will definitely refer him to our friends if they are looking for a Volvo!

Ra
Review №32

We had a wonderful experience at Hendrick Volvo! My husband and I came to look at cars with our newborn baby and the entire staff made the process so easy. Martin was able to help us get the exact car we needed and we were able to complete the necessary steps quickly. Martin was able to answer any questions we had throughout the entire car buying process.

Je
Review №33

I had an amazing experience working with Keith Williams. He is knowledgeable and most importantly, patient. He took the time to show me all of my options, and answered any question I had.Derek in Finance was the only negative encounter I had at the dealership. Once I declined to purchase any extended warranty, he quickly became very unprofessional and was easily irritated when I asked a question.Nonetheless, everyone else at Hendrick Volvo was outstanding. I went back the next day with a couple of questions on the vehicle, and Scott took the time to show me what to do. Every encounter I had at Hendrick Volvo was a pleasure, with the exception of Derek.Overall, it was a pleasure working with them. A special thanks to Keith for going above and beyond in making this the best car buying experience I’ve had. I left feeling confident I made the right decision with my XC40.

Ja
Review №34

We had a great experience. Chris was very knowledgeable and mat the sales process a breeze.

Ca
Review №35

Tanju and his whole team were responsive, knowledgeable, and quick to help me with the best options for a new XC-90 purchase with very short notice. I appreciated their care and true appreciation for my business!

De
Review №36

We had an amazing experience from start to finish! From the moment we submitted our online application to approval to having our car delivered at the time best suited for us...it was incredible. Tim, Derrick and Evan made our car buying experience the easiest its ever been. Thank you guys so much! We will be back!

Ea
Review №37

Great experience, cut and dry, no up sales or haggling. I was able to do most of the communication online with Richard, then in the dealership with Martin, paperwork with Phillip, In & Out in just over 2 hours! Everyone was so nice and friendly, I cant wait til my maintenance appointment!

Wi
Review №38

Thanks to Connor Beverly for his help with answering questions about my V60. Really great technology in my new to me car.

Ka
Review №39

We purchased our first Volvo here this past week. We were helped by Connor and TJ, and came back several days in a row to test drive vehicles and make sure we chose the right fit for our lifestyle. Everyone we encountered, particularly Connor and TJ, were incredibly polite, knowledgeable, and helped make our experience stress and pressure free. They got us in a vehicle we are very happy with! We will certainly return in the future.

BO
Review №40

THE MOST EXCELLENT EXPERIENCE PURCHASING A VEHICLE ….. 2021 VOLVO XC90 INSCRIPTION.MR. KEITH WILLIAMS AND MR. PHILLIP McCABEP MAKE A REALLY GOOD DEAL HAPPEN.EASY AND SMOOTH TRANSACTION… REALLY PROFESSIONAL PEOPLE.THANK YOU GENTLEMANS.

Mi
Review №41

Bob (Robert Schneider) was an absolutely amazing person to deal with. Very informative and super knowledgeable.This was our first time Leasing a car instead of purchasing and his guidance was invaluable. I had a long day that day and missed my meals and he offered me one of his own. Way above and beyond. Absolutely LOVE my Volvo xc-40 R!!!!!!

Ch
Review №42

Hendrick Volvo is great! We started with Trevor Satterfield, when we called Trevor to come back again to look at the 4Runner, he let us know he wouldn’t be there and set us up with the sales manager, Tim Freidag. Tim helped my wife and I complete the transaction. When we completed signing our paperwork with Phil, Trevor was back from Greenville. Great teamwork.

Gi
Review №43

Just received my new Volvo XC 90 from Volvo Charleston SC Hendrick. I love it! Tony and TJ were great to work with! TJ was great with follow up and making sure I received my Volvo and any other questions I have. I would highly recommend them! They were very professional!

Ju
Review №44

Exceptional, professional and efficient process purchasing my vehicle from the wonderful team at Volvo of Charleston. Keith Williams was my Sales Rep and was an absolute gentleman and pleasure to work with. Managers Tony Young and Richie Hughes were incredibly helpful. Phillip McCabe in Finance was so friendly and knowledgeable. Thank you for a great buying experience!

Ed
Review №45

Outstanding service by Martin. Got a good deal on my trade-in, and left with a new car with the options I wanted.

Ne
Review №46

My sales associate (Martin Kappauf) was very professional and accommodating during my recent buying experience. We looked at vehicles on a Thursday but needed some time to consider options. He wasn’t pushy and helped us understand the total cost of everything, ultimately ending up a purchase on that Saturday.

Cl
Review №47

My first experience was great. My wife wanted a new vehicle and with the help of Tj he made everything possible! She wanted a roof rack and who came to the rescue, Martin! Tony helped us accomplish so much more also! She’s in love with the truck, we definitely will be back!

Ma
Review №48

I had a wonderful experience buying my new Volvo from TJ. He was very accommodating and made the experience easy.

Ka
Review №49

We had an absolutely wonderful experience working withChris Camburn! He is my kind of salesman and knew all the facts and little details about each individual car and model. He personally helped me set up the app after purchase and walked me through all settings etc. I was unfamiliar with as a new Volvo owner. If youre a detail oriented person like me ask for Chris!

Pa
Review №50

From the first salesperson call at 10am to driving off the lot at 2pm, my experience at Hendrick Volvo was, to put it bluntly, a WHIRLWIND. Everyone was welcoming, helpful, efficient, cordial, and knowledgeable.Great staff, and more importantly, a great product.Martin was the main guy that steered me through the purchase. Top notch, start to finish.

Kr
Review №51

TJ and Martin at Volvo Cars of Charleston have gone above and beyond to provide excellent customer service from start to finish. I would highly recommend going to see either of these gentlemen if you are looking for professional and quality care. Great work, guys!

La
Review №52

I have admired Volvo vehicles for quite some time. Thanks to a wonderful experience from start to finish, I am now the owner of a beautiful new car. Working with Bob Schneider was such an easy process. He was thorough, patient and knowledgeable. Highly recommend!

Do
Review №53

Our service consultant Evan Fabian was great. He was very professional and excellent at managing customer expectations. We received a loaner vehicle and kept informed throughout the process of the status of the repair. Also received a nice call from the service manager William as well at the end. Weve been very happy with our Volo purchase and service!Doug and Dawn - James Island

Vi
Review №54

Lisa Alderson helped us buy our beautiful new XC90. This was the best experience buying a car I have ever had. The entire staff was very helpful and wanted us to have a great experience as well. Wonderful selection of cars and you cant go wrong with a VOLVO.

Jo
Review №55

TJ did a great job showing us the new Volvo SUVs. We were very pleased.

Br
Review №56

We had a great experience at Hendrick Volvo of Charleston. The staff were courteous and knowledgeable. Unknowingly, we showed up about 30 minutes before closing on a Saturday, but once we decided to make the purchase, the team there worked hard to make sure we were happy.A BIG thank you to Ben and the detail team for working so hard on the car, and for staying late on a Saturday. Were sorry we kept you!If I had to find one area to provide some constructive feedback, it would be with the financing manager with whom we worked. He was extremely nice, but he could have read the room a bit better and realized we were trying to get out of there as quickly as possible, since my wife and I were juggling our toddler and 4-month old! Instead, he tried to sell us on some warranties. I cannot fault him too much for doing his job though!

ch
Review №57

Great car buying experience. Provided relevant information on different car models. Tanju was very helpful in explaining options and helping me get oriented to all of the great features of the car. Closing process was quick, with explanation of options but no pressure.

Ja
Review №58

We finally found the car of our dreams!! Walking into the Volvo showroom was stress free for once in our life. We were not hounded like you always are when you enter a dealership. My husband found Bob and he showed us around. We finally made our choice (photos below). After so many choices and did our pros and cons with each, all with Bobs help and guidance we found the right one for us. Bob had gone above and beyond, hes the best salesman weve ever been in contact with. He took his time and made sure we understood everything, between financing and leasing etc. It was an eye opener to actually learn what we were never never told before when we financed a car. If there was a way to give Bob more stars for his dedication and knowledge etc he would get every star there is.Bob - THANK YOU for everything that you have done for us. You are a true blessing!!Today July 16 2021 - As a new leasehold I was frantic when I realized that I had a flat tire of all days I was going to be a super busy day for me. Thank you to Richie for coming to my rescue! He explained and walked me through the app to get roadside assistance. He went above and beyond in helping, explaining and taking the time to help me when I was stressed out! Once again Richie, thank you so much!!! You are greatly appreciated!!!

Ma
Review №59

I will not shop anywhere else for my cars. This is the 5th car I have purchased at Volvo and my salesman, Matt Lewis was extraordinary. He was so patient, laughed at all my stories. worked with my budget and really got me a great car. I wish I could afford a new Volvo but some day I know I will. The other person who has always been tremendous, friendly, helpful and goes above and beyond is Courtney, she is the best.

MO
Review №60

In my multi-state experience, not as good customer service or car prices as other Volvo dealers.They do a nice of what they do.Nice waiting area with well stocked appropriate beverages.

La
Review №61

Best transaction buying a vehicle. Trevor was great!

Ci
Review №62

I contacted Volvo of Charleston via the website and a salesman via email (a referral) on a Sunday afternoon even though I knew they were closed. Much to my surprise, I had a response from my website comment from Tim Freidag late Sunday, and a response from the sales consultant, Tervor Satterfield Monday morning. I greatly appreciated how quickly they got back to me. I was asking about the availability of a particular car and they said they would have it ready to test drive when I was able to get there. Their dealership is a two-hour drive for me and I did not want to waste my time. My husband and I drove up, the car was at the front door, I drove it and I bought it. My trade in was just a year old, so I had been through the sales experience rather recently. Dealing with Hendrick Volvo and the ability of Tim Freidag, Trevor Satterfield and Phillip McCabe getting me through the sales experience rather effortlessly made the trip worthwhile.

Lo
Review №63

Thank you Evan and Ronnie at Hendrick Volvo. They have been excellent service reps, providing the best customer service. My thanks is also extended to the techs who service my vehicle. I appreciate the videos that they shoot while checking out the car. I know exactly what is going on. I would certainly recommend them to everyone.

Br
Review №64

Keith Williams was fantastic to work with AGAIN. This is the second car that we have bought from him in the last three months. Keith is attentive, knowledgeable, polite, and most importantly... not overbearing.Keith Williams will continue to be my advisor at Rick Hendrick Volvo Cars of Charleston, and I would highly encourage people to reach out to him for all their automotive needs as well.

Pa
Review №65

Evan made the car buying experience quick, easy and stress free. He was very knowledgeable and patient in explaining all the features without pressuring me into a sale. Derrick was also great on the finance side walking through everything and making helpful suggestions. Overall can’t rate this dealership high enough for a smooth and enjoyable experience and love my new Volvo!

Ma
Review №66

I had a wonderful experience working with Connor Beverly. This was my first Volvo purchase and he was very patient through the purchasing process and extremely helpful even after I drove it off the lot. It was a pleasure working with him.

R.
Review №67

Customer service is not dead! Called on a Saturday on Labor Day weekend about a car. The car was actually there (this is a problem in the current low inventory market.) The people working there seemed to work as a team, and that’s how a success business works. I was FaceTimed by an employee with a detailed walk through of the car. The people I spoke with were extremely knowledgeable about Volvos- even excited to go go over the options the car had. Once I got with the sales team, we negotiated terms easily. There were not a pushy sales pitch or inflated dealer “fees” numbers added in. It was clear and concise. The car was delivered to my home and the process was seamless. Hendrick is as solid as it gets when dealing with a franchise dealer. Special thanks to Tim Friedag (pronounced Friday) and Chris Camburn for all of your help. You guys are top notch and do your job extremely well.

To
Review №68

I love the XC60. The car does everything. my consultant Matt was amazing. He took care of everything quickly and efficiently. He made the process easy and painless…!!!

Co
Review №69

My family and I had the best experience at Hendrick Volvo today in Charleston! Martin was the sales consultant who helped us find the perfect car, which was a hybrid XC90! It was helpful having someone who knew so much about the car and the benefits of the hybrid model specifically that really helped in my decision to upgrade my 2016 Volvo to this. Martin couldn’t have been more patient and helpful as I made my decision today!After the car was selected- the gentleman in the finance office was great as well! He helped me choose the best package for me. Great experience from start to finish!

Mi
Review №70

Very nice and knowledgeable staff all around! TJ our salesman was great. He did not rush or pressure us and made sure we understood all the features the car had. He even helped link the phone and preset the radio for our trip home. Phillip with financing worked with us and made sure we had both a warranty and a payment we were comfortable with. Great-hassle free place to buy a vehicle!!!

St
Review №71

We’ve always had such a great experience at this location from buying our car to getting it serviced here. We purchased our XC60 from Evan and we will probably only ever buy cars from him. He took amazing care of us and we love his awesome personality and sense of humor. He made the entire car buying process smooth and easy. We will be life long Volvo owners because of this experience!

Do
Review №72

I took our XC-90 in on Wed. Bryce told me that the service might bleed over into Thu. I told Bryce that we had to leave town Thu morning. Bryce got the service finished, and even waited for us after closing. He is a great service writer

Br
Review №73

My husband and I had a wonderful experience from start to finish at Hendrick Volvo. Our advisor, Keith Williams, was friendly, knowledgable, and helpful throughout the car buying process. We cannot thank the Hendrick Volvo team enough for making our car buying experience enjoyable and stress free.

Mi
Review №74

Ronald is always extremely helpful. Great Service.

An
Review №75

Matt was great! The easiest and smoothest car transaction I’ve experienced. I would highly recommend Hendricks.

pa
Review №76

Damon Delaney is the best salesman in Charleston. He knows what hes doing and he strives for excellence in everything he does. My office has purchased at least 10 vehicles from him and every time he makes it easy.

be
Review №77

It was time to trade in my 16 yr old XC-90 for new safety features. As the original owner, it was hard to part with it. We looked online & were phoning from Jacksonville FL up the coast to Charleston, SC on available inventory. Also checked out other makes of similar sized SUVs, but there was no comparison to XC-90s. Hendrick kept in touch (without driving us crazy) on available inventory & incentives. Our sales advisor, Martin Kappauf, was a tremendous help in getting us the right XC-90 & working with our schedule. Thanks to Tim for making the initial contact to determine what we were looking for & Tony Young for his role. Its worth the drive to this dealership.

Ko
Review №78

Most pleasant and efficient car buying experience I have had. Richard and Connor were very responsive and delivered my car to my front door. I would not hesitate to use Hendrick Volvo again.

Mi
Review №79

Overall service experience was way above average. Unfortunately they failed to clean my brand new tires I had them put on. I had to wait for them to finish that at pickup. Dropped em from 5 star to 4.

CJ
Review №80

We went to look at a car last week that was listed as available. We were told it wasn’t available until Tuesday (today). We left our contact information and they told us that they would call us the moment it was available. Today we call them to see if it’s ready and they already sold it. Volvo do better for your customers and potential clients. You just ensured that we will never buy from you.

Ra
Review №81

Damon was excellent to work with! He knew so much about the model I was purchasing and was extremely thorough in explaining all of the vehicles mechanics and technology. 10/10 recommend!

Pa
Review №82

TJ at Hendrick Volvo of Charleston made my buying experience so simple. His customer service was excellent. I would highly recommend him if you are looking for a Volvo. He even drove me to drop off my rental car. Thank you TJ and I look forward to doing business with you again!

Cl
Review №83

Chris was so awesome and knowledgeable about the cars on the lot. We had a great experience and thoroughly enjoyed the professionalism and honesty Chris gave during our sale.

Ko
Review №84

I had set up an appointment at 1 pm, but due to scheduling problems I wasnt able to arrive until 2:30, yet they worked with me. Though this was my first time buying a car from a dealership, thanks to TJ the process was quick and easy! I was in a real time crunch to get to work, and I was happy to drive there in my new car!

Ha
Review №85

I visited Hendrick Volvo cars because I had an issue with wetness under the drivers side carpet of my 2002 Volvo V70 station wagon. I assumed it was a wiper issue so I brought it in to get it checked up. Upon further inspection, my car was found to have major deteriorative damage to a few of its major components. After an honest conversation with the service advisor, he suggested that I have some of the most important parts fixed and to leave the car with them while I drove a loaner car home. Well that overnight stay ended up being a week. I was driving in the lap of luxury, and a brand new 2021 Volvo V60 T5 station wagon, with the volume up and the gas consumption down! You see I drive for a living being a Hewlett-Packard representative, everywhere from Myrtle Beach to Savannah, Columbia to Charleston, and my farthest route takes me to Statesboro Georgia. I got a good feel for the car that week, and very much enjoyed being able to use it for work. The staff at Hendrick Volvo car took care of me and my car, but unfortunately after getting the total of the repair cost for my old 2002 V70, we decided that the old girl needed to go to sleep for good. It was going to cost triple what the car was worth to fix it. I traded it in for a very generous amount provided by Hendrick Volvo, put a bunch down and drove out with a 2018 Volvo S60 T5 Inscription AWD. Boy was I surprised at the fuel efficiency! If youre careful and drive conservatively, you can save a whole lot of money!I want to personally thank Martin, my sales consultant, who tolerated the racket that was coming out of the Bluetooth equipped speakers so I could test their mettle during the test drive, Scott, who guided me in the right direction when it came to trading in instead of repairing, and Evan, a great service advisor, and a great conversationalist. I must also thank Corey, the gentleman in the back doing all the paperwork (he has so much fun) and to be honest, the easiest guy at the whole dealership to talk to. Hes got my MVP vote.My father, a 45-year master tech with BMW was giving me advice the whole time, making sure I was getting taken care of, and other than the service agreement, which I decided to go a little further then usual on, he said I got a great deal on everything. Its nice to know that there are still dealerships out there that genuinely care about their customers, and arent just looking for a buck.One thing I also love, I learned from an associate at the dealership that salesmen are paid based on the volume of cars they sell, not the value of those cars. Therefore, it is in the best interest of the salesman at that dealership to help you and take care of you regardless of your budget. I absolutely love my Volvo, and I plan on getting a vanity plate for it very soon! Thank you Rick Hendrick Volvo Cars!

ro
Review №86

Came in looking for a specific car and the sales rep Damon was excellent. Great job having all the paperwork prepared and ready as I had 3 children with me during the sale. He recognized how valuable my time was and really went out of his way to provide exceptional service!! Well done from sales to the paperwork to finance. Would recommend to anyone!!

Ca
Review №87

Damon Delaney was amazing, knowledgeable, friendly and attentive! I will definitely recommend him to anyone looking to purchase a car!!

Yu
Review №88

Personal service. Damon was a very good and thorough salesperson. Knew his stuff about Volvos. Pricing is fair but not great; dont expect to haggle with them, not in todays market. Volvo product is top notch. This is our first a XC60. So far so go on the ride. Would certainly use this dealership again.update 9/22/21- went in for a TRIP INSPECTION at the service department. Bryce S. the service advisor took good care of me and inspected my new Volvo for a few long trips in the next 3 weeks. He also took the time to instruct me on how to check oil (electronic dip-stick) and tire pressures on the info-center.

IN
Review №89

My experience was perfect. Martin was great to work with and all the employees I encountered were polite. I love my Volvo!

Ch
Review №90

I purchased a used vehicle from Hendricks Volvo about 2 weeks ago after losing my car in an accident back in April. I believe the gentlemen that helped me were Trevor and Tony. I was not expecting to get approved because the car dealerships where I live were giving me the run around telling me I wouldnt find what I was looking for and trying to get me to settle on something else. Anyways I reached out to Volvo and a few hours later got a text that I was approved. I was over excited. I lived 2 hours away and didnt have a way to get to the dealership...they bought the car to me! I was beyond grateful. You guys are amazing and I love my new car.

Be
Review №91

Thank you for the BEST experience buying a car! Huge shout out to Keith and David for making this process so effortless and enjoyable.

Ed
Review №92

My experience was spot on thanks to Tim, Trevor, Phillip and Tony.Jack also approved my 2021 V60 purchase 🐾Keep up the good work!!

Li
Review №93

This month i traded in my Denali for an all electric XC40. Thank you Dan and TJ for the wonderful service in purchasing my new suvDue to my parents age and covid Dan Zarrillo the general manager said he would come to my parents home, pick up their Volvo and get the oil changed.He arrived at my home right before 800 am and an employee brought it back right around lunch...It was truly service “with a smile” and was above and beyond service!!Thank you Dan!

Ma
Review №94

Great experience buying our 2018 XC90! Tony Young and Scott Moore we’re very responsive, answered all of our questions and were true partners helping us get the best deal and service. Highly recommend!

Ka
Review №95

Just bought my second Volvo from this dealership and was not disappointed! Matt Lewis was a huge help with the car buying process and made the whole thing happen quickly and smoothly. He was super friendly and talkative and eager to help. Would highly recommend Matt and this Volvo dealership!

Da
Review №96

Great experience at Hendrick Volvo. Our salesman, Bob Schneider was extremely helpful and put us in a new XC40 with all our requirements within two days. Hendrick had the largest inventory of new cars meeting our needs to choose from in the area. They definitely earned our business.

Li
Review №97

TJ was a very polite gentleman. Very professional and continued to follow up with my appointments. Made sure to find an affordable vehicle but also an efficient vehicle. I recommend TJ to anyone who comes to this dealership.

Mo
Review №98

Excellent experience purchasing an XC90 hybrid. On our trade in and purchase price, Richard Hughes was straight forward, super responsive, and easy to work with. Our sales contact was Trever Satterfield and he was outstanding. He was organized, professional, incredibly knowledgeable about the car. The entire experience was the best experience Ive had buying a car. Highly recommend this dealership.

Li
Review №99

Evan Smith was a pleasure to work with. He was patient and kind from the moment we arrived. I felt like he had my best interest in mind while helping with buying my car. He got me a great trade in rate and affordable monthly payments. Evan brought me my new car as soon as it went through inspection & detailed. I even have his personal number for any questions or concerns that arise. I highly recommend Evan Smith for all your Volvo car buying needs. Sincerely, E Lynch

Sh
Review №100

Want not just a positive, but an actual FUN experience buying a car?...Ask for TJ! He was very knowledgeable, personable and helpful. I bought a Honda Fit. (He even helped me sync my electronics with my car.) Very pleasant experience that went surprisingly quick as well!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:1464 Savannah Hwy, Charleston, SC 29407, United States
  • Site:https://hendrickvolvocars.com/?utm_source=weblistings&utm_medium=organic&utm_campaign=hendricklocallistings
  • Phone:+1 843-261-5294
Categories
  • Auto broker
  • Auto body shop
  • Volvo dealer
  • Auto parts store
  • Auto repair shop
  • Car accessories store
  • Car dealer
  • Car repair and maintenance
  • Tire shop
  • Used car dealer
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:7:30AM–7PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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