WF
WFM Coffee Bar
81 S Elliott Rd, Chapel Hill, NC 27514, United States
Comments
Ro
Review №1

Well stocked shelves with a really good, affordable variety. It is a new facility which is well kept with plenty of well lit parking. Its nice to see a new face in town.

Ka
Review №2

Honestly, I used to love this whole foods and have been going for the better part of two decades. However in this past year, each time I went I had very unpleasant experiences with employees that left me very sad/ upset even when I got home. There was an instance where a lady yelled at me because she misunderstood me when I was asking a question about where to return something and she thought I was arguing with her to enter a construction area. There was another instance where I was picking up groceries I had ordered and the people assisting me were very rude and brash for no apparent reason towards me. There were other interactions similar as well. I’m not sure what happened, because I have had very pleasant experiences here in years past. From now on I will refrain from going in person. I will only deliver, because I do like the food and products, and I hope that no one else has had a similar experience.

Er
Review №3

Popularly known as Whole Paycheck. Great environment and holistic health stuff to browse too! You can go in and easily feel better about yourself and check out all the Birkenstocks if your just bored!

Le
Review №4

My spot for the best hot bar BACON in the area! Plus the have the kindest staff on earth. Now, this is not their fault, but the parking lot can be a zoo at times.

We
Review №5

Friendly and helpful staff, especially Ricky R. who went out of his way to assist with a grocery order issue.

Te
Review №6

Omg! Shopping at Wellspring which became Whole Foods used to be one of my favorite things to do. As a personal chef it was my joy to shop there. Since Amazon took over, it is a company that could care less. The least favorite part of my job! I have my favorite veggie, seafood and meat dept people who are, luckily for us, still there. Who knows how they manage to hang in there with this selfish and uninterested company. But good for us! Amazon shoppers swarming the aisles are for the most part human robots (love the one who sings!) and a bag full of groceries left behind by my bagger was left on the customer service counter overnight….cheese and sour cream included. Who does that? Someone who didn’t care enough to look inside even after I called about it. So, I traveled 25 min to retrieve it, waited 15 min for someone to replace the dairy left unattended, and 25 min back home! No credit. An apology. Why do I even bother to shop here? Seafood and meat. Simple as that and my clients request it. Even produce is often ether not available or shriveled. How can you have shriveled corn in July in NC?! Then I asked for beef tenderloin, 5 lbs and got 5lbs of fillets! Nighttime folks seem to be less alert than day staff. Go to weaver street market and support our local co-op. Stay away from Whole Foods Chapel Hill 90% of the time.

Ca
Review №7

Love whole foods. Has great meal options as well as great bread and cheese!!

Ro
Review №8

One thing I especially love about WFM is that they give you the benefit of the doubt. Whatever I have had to return something, or was over-charged for something, or anything like that, they always either refund me money, give me a credit, or let me do an exchange. They dont nickel and dime you. If they mess up, they fix it, no arguing or debate needed. Yes, I always have my receipt, but that seems less important to them than that I leave as a satisfied customer. That means a lot to me.

Do
Review №9

Whole Foods is my go-to place for food. I trust the freshness and quality, and the prices are more and more reasonable. I also appreciate all of that great fresh produce with very little packaging, if any.

Jo
Review №10

Another update. Checkout problems persist. Very long waits. Hope you have extra time!!!Again very long wait times. Food got cold waiting in line. Not sure why this cannot be fixed.Another update. Again long lines. Noon with one cashier open for express line. Please fix wait times.Bring extra time.This is an update - long lines again at checkout. Wait times 15 minutes yesterday and 10 minutes today.I am huge whole foods fan and love this store and the employees as well as products.Unfortunately ever since the Amazon take over check out lines are severely understaffed. Regardless of time of day be prepared to wait in line at least 5 minutes. During peak times I have waited in excess of 20 minutes. Please hire more cashiers!!!!Other less high end stores, even discount stores have shorter wait times.Plan in extra time for this store.

Ch
Review №11

There were 2 great people who helped me found an item. I would suggest corporate put the location of the item on the website. Great an idea 💡

Ke
Review №12

Standard Whole Foods store, but they also have the best hot bar than any other location Ive been too so far. Especially the pizza!

Je
Review №13

Its a Whole Foods, so it has what you expect of them. We really like the hot bar and bakery. Always a good option for us when we cant decide what to do for dinner. Parking lot can be crazy and the place never seems to slow down. So, you need to have some patience there.

Ne
Review №14

Im not sure I can put my finger on why I like this particular Whole Foods more than others. Might be because they carry a good selection of produce and some pretty high-end varieties too. Its nice to have that choice. Seafood and meat is great, as always. The store layout is convenient to navigate, which is a big plus. Parking can get crowded but theres plenty.

A.
Review №15

By far better and has more parking than the Durham location. It’s worth the drive for me to come here to get my groceries than try to squeeze into a smaller lot in Durham.I like the deli section and the premade section a lot at this location: food has always been fresh and fresh. Sometimes when you get pre packed food it can be soggy or old.I’ve always had impeccable luck with their pre made items. Always very good!!

No
Review №16

The renovated market is beautiful and,all the people are friendly. Ir makes shipping a very pleasant experience. But it is also entertainment. And you pay for it in higher prices. That is not a bad thing. If you are flush with cash and appreciate the extra,TLC go for it!! Byt if xss all you are looking for is,Food, then you need to shop elsewhere

La
Review №17

Staff is a bit rude. But the store was clean and they had pretty good selections of seafood and meats.

Ka
Review №18

Self check out associate reluctantly supported and was rude.

Je
Review №19

I have been really disappointed in Whole Foods ever since they were taken over by Amazon. They have been slowly eliminating key products. On several occasions, I asked one of the employees what happened to a particular product and they said that they had run out. When I came back the following week they told me the same story. Come to find out, they no longer carry it. It is a real disappointment and I am finding myself going there less and less.

Si
Review №20

Amazing process to pick up our Thanksgiving meal. Employees were friendly, courteous and made us feel safe while waiting in store. Food was delicious and affordable. We ordered green bean casserole, mac and cheese, mashed potatoes, turkey, stuffing, and gravy. Yum!

El
Review №21

Whole Foods has declined severely since Amazon bought it. Quality control is no where near the old days of WF. Meats, seafood and produce feel like Kroger.

Du
Review №22

Nice employees and customers serviceWill be shopping here for my grocery needs

Er
Review №23

I would expect more customer service from this store like other locations. Very poor customer service on meat department, cashier.To be fair Deli department awesome people, lady is great, goes the extra mile to make you happy, and to make you feel welcome.

Me
Review №24

Great selection of produce and fresh food (bakery, sandwiches, meats, etc.). Great dining area. Aisles are not very wide, but that would be my only complaint.

ke
Review №25

Hot food area not recommend, chicken uncooked. Other food are either dry or cold.

Sa
Review №26

Lovely local tomatoes, the best sliced turkey and LA farm bakery bread!

Ty
Review №27

This is a fantastic store that always has the items that my family loves in stock and they stock plenty of flavors of yerba mate which is rareThey also have the best cookie selection that my daughter absolutely loves

Fa
Review №28

I shop here at least three times a week. Unfortunately my experience today was disappointing. I asked for my fish to be butterflied and deboned as I always do. The butcher declared he could and made me wait.I don’t think he understood what I asked and cut the fish horribly. It’s imperative to have people working in the seafood department that are familiar with preparing fish properly. I tried to call 10 minutes ago but the line went straight to voicemail.

Ro
Review №29

Class act all the way...the prices are a little high but with 5% with my card it is looking better... also they take small packages back for amazon sweet bonus

Je
Review №30

Too expensive. Overpriced

li
Review №31

Huge variety! Employees are super helpful! Always busy, parking lot is always full.

Ma
Review №32

Stopped into Whole Foods today to pick up a few things that we needed. I havent shopped here since before COVID because we live a county away, but I happened to be on that side of town. I was unnerved by how impossible it was, particularly in the produce section, to maintain physical distance from other people, but even more disconcerting was the lack of awareness on the part of the employees serving as shoppers. I was constantly being reached around and squeezed past. I appreciate that there was universal mask-wearing in the store, but the lack of spacing was extremely frustrating. WF employees could use a reminder that their customers safety is more important than them filling the shopping cart as quickly as possible.

Ed
Review №33

High quality, lots of variety, reasonable prices

G.
Review №34

I’m not a regular here by any means. It is a bit expensive for my taste. I’m only here at odd times to get random things. Honestly, coming in to chapel hill is an event. My trip this time was for pig fat. I received what I needed and they were more than happy to satisfy order with what I asked for. I would come back.

Ph
Review №35

The fruits were fresh and the cashier was very accommodating. I would love to come back and buy here again, if given the time. Thanks!

Ta
Review №36

They need garbage cans in the cafe so I can discard used gloves worn to handle utensils.

Ty
Review №37

There’s not much to say because it’s just that good. You feel like you know the workers because they treat you like family. Chill vibes

Jo
Review №38

Overall an excellent shopping experience.Whats Good:> Bakery & Bakery Staff: Always Attentive, Prompt & Courteous> Self-Checkout: Although without exception, the check-out staff are excellent (I enjoy chatting with them initially & post-transaction-dont want to distract during check-out...), the self checkout is FAST. So far, a well-kept secret.> New Produce Floor Plan/FlowWhats Not Good:> Amazon Prime Shopper Crews & Individuals: Theyre discourteous & pushy. A very undesirable Covid-19 development. Ive had negative experiences while shopping, just trying navigate around them while entering & exiting but most vexing, they seem to think they own the parking lot (store management oversight of these individuals apparently ends at the door...) More than once Ive considered seeking out store management to complain.

FA
Review №39

I am a frequent costumer of Whole Foods Market Chapel Hill and I was severely disappointed with the customer service at the seafood department. Upon a simple inquiry, Scott at the seafood department began giving me a geographical lesson about the frequency of fresh squid inland and how I would not be able to find any. In addition, Whole Foods has a reputation of having fresh seafood and Scott insisted that I would not be able to tell the difference between fresh and frozen. Considering I have a culinary background, this was disrespectful and a blatant example of mansplaining. I hope Whole Foods has a swift response and is able to uphold the standards they claim to have with their employees.

Ph
Review №40

Clean, great selection and helpful staff.

Za
Review №41

Compared to other locations, this place across the board is always a let down. Pizza bar offers nothing more than pizza hut, subway has more sandwich options, hot food area typically resembles a nice gas station. Cold prepared food options seem to change maybe once a year if that.... Shame. Other than food examples, shopping in person here feels like youre at an Amazon fulfilment center with practically hundreds of employees around.. its gross.. also try calling this location at 8:15 on a Sunday, youll hear the recording say theyre closed contrary to their actual hours, it says click 1 to hear their hours, you do it and it takes you back to the main menu, so you try 0 to leave a message, it hangs up on you... Cant wait for the new Wegmans and Ive never even been there before.

Da
Review №42

HTrim in floral, Kristin & Josh in bakery. Super solid.

Br
Review №43

So expensive (4 stars) but woman at the door stopped an overly made-up Karen and Karen Jr from walking in unmasked. Mama Karen made a little stink but relented. Impressed greeter got on them!Saw the two Karens later confused about the fact that the mask is meant to cover the nose. Hope they get Covid.And dude stocking beer (great selection) was super helpful letting me know bells hopslam was a few aisles from the rest,of the beer.Again, expensive but worth a trip every now and again.

Si
Review №44

Great experience. From the moment I walked through the door, there was the feeling of being in the market. Every thing was clean. Stockers and equipment were not in sight. Every employee that I encountered had a smile or a helpful attitude. I visited the meat counter while there, and the guy working was so knowledgeable and thorough. He was sure to provide service in a way that would keep my meats fresh, the longest. If I was going to freeze it, he would offer it already frozen. even when I did not mention it, he was sure to ask. He even tracked me down in the store to replace one of my items with the frozen option, so that it would keep longer. GREAT JOB WHOLE FOODS TEAM!!! Best shopping trip in a long time.

ja
Review №45

Its a scaled-down version of Harris Teeter I thought but with a awesome produce section!

Te
Review №46

Well stocked shelves. High quality products. Meats and organic fresh vegetables available. Prices are higher but the quality warrants the cost. Masks are required and isles are one way. All areas that require distance such as meat and seafood counter are well marked.

Ga
Review №47

I am never returning to this store again. There are 5X as many Whole Food and/or Amazon workers in the aisles filling bags than actual shoppers. Worse, there are 10X+ more Whole Food workers in the aisles than at the registers or stocking shelves. One employee opened a box on the floor to put at item into their bag and left the shelve totally empty of that item. With only three registers opened, checkout took 15-20 minutes with lines going halfway down the aisles. Lets get priorities straight - stock shelves, open registers and then fill orders for online shoppers. Cleary Whole Foods is sending a signal, dont come to the store. Message heard and Ill shop elsewhere.

El
Review №48

Amazon is a horrible food company.Durham location has moldy boxes itemsLead me to chapel hill.Chapel hill has no moody boxes items unlike Durham store. However amazon quality of food and standards are 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽

Ni
Review №49

The cashier was helpful and friendly. The store was clean and orderly. Everyone had masks. I felt safe.

Ma
Review №50

My favorite of the whole foods stores in the Triangle! Energetic and knowledgeable staff. Wide selection of foods for people with food allergies.

Da
Review №51

Fantastic breakfast, lunch, and salad bars paired with their spacious cafe makes for a tasty, relaxing break from the day. Try some of the Harmless Coconut Water when you stop in!

Ki
Review №52

I went there because I am changing my eating and had never been. I get there and get in the store and everything is ok at first. Then when I asked where certain items where because I wasnt acclimated to the store, certain store associates didnt want to help me..... I took me three times to ask for what I needed and get help. The cashier that wrong me up was great and friendly.... but rhe others judged me on my appearance and I guess they felt I didnt belong.

Do
Review №53

Very overpriced and not impressed by the high end selections. Only bright side to this store was the customer service.

Sh
Review №54

Really big store with everything you could want. Great service.

De
Review №55

Enjoy the clean organization of the products.

Th
Review №56

This store is big, beautiful, and fully stocked. Employees respected social distancing and were courteous first thing in the morning - always a good sign!

Ca
Review №57

This is one of my favorite Whole Foods in America. Just wish they would bring the Brisket back more often. Miss the weekend Brisket.

Jo
Review №58

Clean store. Friendly staff and people. Great service.

Hi
Review №59

Love the food there

He
Review №60

Has been a staple for high end groceries. Unfortunately, since Amazon bought the chain, quality just isnt the same. Staff seems more hurried. Has a good delivery system via Amazon, of course, very convenient. Cant always get the exact quantity or product ordered.Produce is first quality. The cooked food area is huge. The bakery is smaller than before.

Li
Review №61

Very good environment for buying the food, really like the place!

Ca
Review №62

I purchased an essential oil diffuser with no cord in the box. When I took it back with the receipt I was told too bad.. THEY HAVE ISSUES WITH THE RETURN because of COVID. ALL SALES FINAL. I will tweet JEFF BEZOS tonight. The female customer service rep needs to be in the back of the store. NO Customer Service Skills! She was very hostile. Unapologetic?Is this unreasonable to want a cord with my $60 diffuser?? Try to listen and understand your customer.

sa
Review №63

Great food, supplies, etc! Costumer service is amazing. Super fast check out! Overall, it is always a positive environment/experience at this store.

Ta
Review №64

The manager at the chapel hill while foods was awesome she explained everything and was super nice even early at 5:30 am

Be
Review №65

The employees packed every isle and disregarded any customer attempting to look at something without having someone breathing over their shoulder. After my visit, I am more confident in Walmart, or even my local gas station to provide a more comfortable experience for their customers during this pandemic.The environment felt cramped, out of control, and frankly unsanitary. I look to avoid Whole Foods until this pandemic has passed.

St
Review №66

Unbelievably clean store, and you can find anything you need in there stay healthy

Lo
Review №67

Parking is good. Produce is fresh I like the bulk nuts. I also like the baking section for flour and sugar alternatives. The deli is delish!

Ma
Review №68

Great variety. Need to eat fast - get it, get in line. Excellent polite people - who have been there which is cool. all kinds of baked goods, meats and roasted vegetables, extensive salads and breads. Eat in, or take out your breakfast(superb), lunch (great quality food, fast), or dinner (okay).hot food, in to go black recycled plastic, (made from melted down computers), since Amazon took over. The ethnic food is in residency there for one month straight, rather than the variety/ change of menu weekly that Well spring had, and to a lesser extent whole foods. Cashiers and cooks are very nice. Cashiers need mgmt to recognize peak cafe hours for the expediency of the food we are happy to purchase - while at the appropriate temp.

Wa
Review №69

I really wish the cashiers were more friendly here. Ive been a few times and each time, they have been rude and standoff-ish. Please dont put non-friendly people in customer facing roles.

Ja
Review №70

For awhile it would have been impossible to sway me on Whole Foods due to the sheer price difference between their stores and other grocery stores. Everyone heard the whole paycheck joke back in the day and probably tried it out anyway to find that the jokes were warranted.Things have change though! Thats a plus! The connection with Amazon and their deals for Prime members can make shopping for certain items here a good idea.This is especially a bonus if you shop for herbal supplements or vitamins. Theyve got the prices youd find on Amazon and the stock for you to get it today. Youre going to have enough options for supplements to take a look and make a choice between more than the expensive one and the cheap one.Another plus: the staff is consistently awesome at this location, so if youre going to go to Whole Foods this is a good one.There are some cons as well, to this location and the chain. You are still not going to find many brands and varieties of food you are familiar with unless Whole Foods is where you do all your shopping. Even with the newer discounts, doing all your shopping here means that your lifestyle is greatly exceeded by your income. Its cheapER, and not finding the familiar brands means you will find some very cool new things to try.As to this location in specific? The parking lot is awful. Small, cramped spaces that fill up quickly leaving you shoved into a space in some corner that comfortably fits a Go-Kart and nothing else. At least during any busy hour.

Da
Review №71

All sales final???I would have given no stars except, after 10 minutes of arguing with customer service, I got a refund.Heres the story. My family bought some over-priced, pre-packaged, boxed muffins only to find out they were moldy on the bottom when we opened the box. I went back to the store a few hours later to get a refund, only to be told that all sales were final because of COVID. The service person was pretty much unapologetic and unsympathetic to the fact that her store had sold us moldy muffins. After a few minutes of arguing with her, she finally intimated that she would do me a favor and allow me to exchange the muffins. I was not too keen on rolling the dice with another box, but, hey its better than nothing. Could not find any more replacements (maybe because they realized already they were selling moldy muffins?). Went back and asked for a refund, pointing out that there was an exception for poor quality at the time of sale. I pointed out that the muffins were purchased that morning and had a boatload of mold. She replied that the quality exception was void if I left the store. (So buyer beware, check all of your prepackaged goods BEFORE you leave Whole Foods!). So I asked for a manager and started taking pictures for this post. After waiting for several more minutes (no manager arrived - maybe throwing away the rest of the moldy muffins), the customer service person gave me a gift card in exchange.Full disclosure, I am a big fan of Amazon (maybe one of few), but I really dislike Whole Foods for their high prices and always-smug customer service. I have never posted a negative review of anything, but this experience just put it over the top with my poor experiences with Whole Foods of Chapel Hill.UPDATE: Thanks to the owner for offering to assist me on this matter. Sorry for the late reply, as I didnt know of the response until someone else told me about it. I really dont need any further assistance, but since you offered - I only want to offer Whole Foods some advice - change your policy or, if it was that your employee did not properly understand your policy, educate your employees. Thing are hard enough during this pandemic. Thanks.

Ch
Review №72

I absolutely love going to Wholefoods in Chapel Hill NC. It is the best grocery store that Ive ever purchased groceries at in my 77 years. Theres no downside.

Ke
Review №73

Ive always had a great experience here. Bakery is AMAZING!

La
Review №74

Compared to Whole Foods in neighboring cities this one stays pretty busy. They offer a large selection of locally sourced products which is nice. The drawbacks are that the bathrooms tend to be unclean and most of the people that work at the Burger Bar are not very friendly. Overall though its pretty much what you would expect from a Whole Foods experience.

Ka
Review №75

Salad is pricy.

Dr
Review №76

We got a prime rib for Thanksgiving that was all fat! One third of it was not edible. Even the non fat parts seemed discolored and low quality. The rest of the food was average at best. We paid 230 for this dinner that is meh at best! Last year the food was amazing, so clearly there has been some kind of decline in quality control. Do not waste your money here!

Co
Review №77

I really like the meat section of this store.

Pe
Review №78

I liked yhis store MUCH better when it was Wellspring, before being purchased by Whole Foods. This store serves the University of North Carolina community, and the customers are generally price indifferent. I only go there for fresh produce, which has been a step above what is otherwise locally available except for farmers markets.Amazons purchase of Whole Foods has made a noticeable difference in pricing at this store, generally for the better. I am going to wait for further experience before I can recommend this store for one-stop shopping. Right now, it doesnt pass muster on either price or availability for equivalent quality.

Ma
Review №79

Great place to shop great staff.

Ce
Review №80

Supplement sale 9/9-9/11/2020. They will allow you to bag your supplements now and give you a call when the sale begins🤓

Wi
Review №81

Id like to give 4 1/2 stars but not five; heres why. Whole Foods is a quality grocer. The produce department is the finest of any chain in Chapel Hill. Thats the good news. The bad news is that the rest of the store is VERY expensive when it doesnt have to be. Other chains, like Harris Teeter, offer house brands at reduced prices. Whole Foods considers their house brand on par and just as expensive. Why? I dont know. The staff are excellent. The quality outstanding. But theyre not a Harris Teeter and I can find just about everything I can at Whole Foods there as well. Recommended for the snooty upper class who think theyre better than everyone else.

El
Review №82

Had everything I needed. And the staff is also helpful.

Sa
Review №83

Very clean and friendly staff. Needs more cashiers though! I dont want to wait in line for 15 minutes for a handful of groceries. But its worth the wait

Lu
Review №84

I have been a loyal client of this Whole Foods for years, but today I was very disappointed. I try to return some probiotics and vitamins of my toddler because there were not good for him, but they did not allow me to return them . Then, I asked them if they can help me to keep them in the fridge so they would not spoil while I do my groceries, and they did not help me in any way. So, when I get home both the probiotics and the vitamins became spoiled. There were $29.99 each one so I wasted more than $60.00 dlls with the tax. Please if someone who works there sees this help me to find a solution. Thank you, I would appreciate it.

An
Review №85

Getting more expensive under Bezos.

Pu
Review №86

A pretty comprehensive supermarket ! With a beer and coffee shop. For a good Multivitamin and multimineral get their 365 Mens Iron Free Multi. It even has chromium in it. They dont carry GLUCO Defend but they have other good stuff, even K2 for artery health. Nice store, but, like Harris Teeter, no military/Veteran discount.What a country. Such is life.

Ga
Review №87

We get produce, salmon, chicken and chicken sausage here. Love their quiche and bakery products.

So
Review №88

Anthony in the bakery took care of me. He asked if Id ever eaten any of their vegan pastries. I explained that I had, but that would be my first time trying the particular pastry that I selected that night. He offered to allow me a tasting! So, I got a half of a free pastry (he tasted the other half)! It was a delightful experience...I went with the vegan carrot cake.Hes wonderful. Although the pastries are THE BOMB...Id go back especially for his service.

Ja
Review №89

Thank you for bringing New Planet gluten free ale to Chapel Hill.  Much appreciated!The giant salad bar is expensive, but a staple as well as reliable lunch spot.  The only downside to this location if the parking access, but then again... this is Chapel Hill.  Its one of the older Whole Foods locations, but aging well and the staff is great.They were happy to place a special order for New Planet Rasberry Ale for me and called me the day it arrived.  Id highly recommend trying this brand of beer if you must be gluten free.  Ive only recently found it here and havent seen it anywhere else locally.  They also have Bards Tale which Id say is second in the gluten free beer world to New Planet now.

He
Review №90

A great place to get high quality meat and fish, expensive cheese, craft beer and decent produce. However, my favorite was the customer service, the WORST part is store leadership. We have been shopping there for years, getting to know many employees on a personal basis. Unfortunately, over the past couple years people have just suddenly disappeared. Ron Bold and his minions love to fire people. The whole corporate model now has changed to get rid of full time, dedicated with years of service, team members. Its disgusting. These people have families. They have put so much energy in the store. The Whole foods Core values thing is an absolute joke.Good luck over the holidays, Ron, when you try to pull off great things with a couple hundred part time employees that dont care or know where anything is.The company has gone downhill, renovations cant fix that.

St
Review №91

So happy they carry dolmas and tzatziki!

Au
Review №92

Good selections and good prices. I had to go here because they didnt have curry paste at the Trader Joes around the corner. Glad I had another option with a better stocked inventory. Definitely was the big difference in the carrot soup I made.

No
Review №93

After decades of shopping there, Im sorely disappointed at the direction in which theyre going. The thick plastic single-use plates for meals are an abomination. The sanitary wipes for your cart handles are polyester (I did the flame test), when biodegradable ones are a viable option. The fresh guacamole is so salty I can barely eat it. And the prices ...! Im willing to pay considerably more for healthy, responsibly sourced food from eco-friendly vendors, but they no longer fill the bill. For reasons of health and environment, I have turned to shopping elsewhere.

Lu
Review №94

All the fresh fruit, cheese, breads, that they have, wow!! The different snacks too, my favorite are sesame sticks, great place for getting gifts or planning a holiday parties.

Je
Review №95

Love WFM and their Prime deals.

Ja
Review №96

Wow!!!! Massively impressed by the supreme quality of the food and the knowledge of the managers (Gonzalo?). In each section of the market the staff could tell me specific details about their organic item including the origin of their food. For example, where the fish was caught and when (they literally knew the name of their fishermen!!!). I was blown away by their knowledge and genuine concern the providing the highest possible foods for the community.Way to go CH Whole Foods!! I’ll be driving from Durham to come shop at your market! (Trinity School Parent)

An
Review №97

You can shop here without a mask. Even the produce. Not coming back.

SR
Review №98

I absolutely love visiting this Whole Foods Market location. The staff really go above and beyond to help customers. I have not been disappointed with the service and quality of groceries I purchase here.The level of respect and appreciation for customers was illustrated for me when I called the store to address an issue a few months ago. I purchased fruit, but noted the price had decreased a few days later when I visited the store again. I was a bit upset by this and contacted the store. I didnt have my recent handy, but they kindly offered to look up my information in their system. They noted the price difference and offered to provide me with a small gift card to compensate for the price difference. They were exceptionally considerate and professional, and I was amazed by the great customer service.

Sa
Review №99

While we have shopped there for 15+ years, had noticed that food on hot bar had declined in freshness and variety over the last couple of years. Locally made prepared foods were replaced by less tasty, more seemingly mass produced ones. Often opt to go to Durham WF instead as their hot bar continued interesting and fresh!Since COVID-19, Durham WF has offered fairly seamless grocery pick up with no additional fees and tipping not allowed! Their customer service is courteous and so very helpful over the phone. Will drive 15 miles to go to Durham WF now (despite living less than a mile from the Chapel Hill WF!!

Je
Review №100

This Whole Foods is one of the best in the Triangle. The only reason it does not get five stars is the parking issue. This seems to be common across the board when it comes to Whole Foods in the Raleigh, Durham and Chapel Hill area.I tend to go there to eat lunch. If you are looking for a healthy lunch option with a lot of fresh fruit and vegetables, there is no better place in Chapel Hill. Note that the seating area during lunch hours can get quite packed so you may want to wait until after 1 to get your lunch at this Whole Foods location.

Information
100 Comments
2.3 Rating
  • Address:81 S Elliott Rd, Chapel Hill, NC 27514, United States
  • Site:http://wholefoodsmarket.com/stores/chapelhill
  • Phone:+1 919-968-1983
Categories
  • Coffee shop
  • Cafe
  • Coffee store
  • Juice shop
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:7AM–7PM
Service options
  • Takeout:Yes
  • Delivery:No
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Offerings
  • Coffee:Yes
  • Quick bite:Yes
Atmosphere
  • Casual:Yes
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