These guys are awesome! Very knowledgeable and excellent customer service. Ive used them to install amps/subwoofer in one car and tint on another. Thanks Craig at the Chantilly location!
Fast and efficient to install radio for me. They even finished early
This shop does great work. I came to them with a bit of an unusual request in that I needed my ham radio transceiver installed. They had never done this particular type of work before but I gave them the materials and documentation on how to perform the installation. This included routing power through the firewall, installing the radio under the passenger seat, and routing the coax cable to the trunk. It took them less than a day to perform the work and everything worked perfectly. They costed the job as an ‘amplifier installation’ plus one hour of shop time.Now for the part where they go above and beyond. I provided the antenna and coax cable but (in hindsight) should have given them a better antenna mount and cable. I tried to do the work on my own but couldn’t for the life of me figure out how to get the rear seat out. I took the car back to them, perfectly willing to pay them to do the additional work. The technician came out and pulled the seat up in about two minutes and didn’t charge me.I’ll be going back to them the next time I need this type of work done.
If you are an audio nut, get yourself out to safe and sound! Youll get an honest answer when you have questions because everyone there has the working knowledge. Completely recommend!
Had scheduled an appointment for installing a Viper remote starter for my 19 Kia Optima. The staff was helpful and informative with the process. I was told that it might take all day to complete the installation but after 2.5 hours I received a phone call to pickup the car which was awesome. I highly recommend coming here to upgrade your vehicle.
Took my RV there to get some wireless cameras my wife purchased installed. The Tech Mike had quite the time installing them on my 200 Allegro, BUT he did it. He explained that the back up camera was wireless but he was able to hard wire the 2 side cameras. He was very courteous as well as the front counter young man. Mike took the time to explain everything to me INCLUDING that he was going to hold the bill to the quoted 6 hrs even though it took him several hours longer. Thank you!
I stopped by today and get a quote for my truck alarm installation and the young man at the front desk was so rude with me, I left so disappointed and I went to other place where I was treated like a real customer deserve it. I had a bad experience visiting this place and I wouldnt recommend it.
TLDR; ~39 phone called, 3 visits resulted in: 1 of the electronics they installed I had to fix myself, another still doesnt work after 3 visits, and the last electronic issue I am taking somewhere else to get fixed.In all honestly, one of the worst shops I have ever been to in my life, and not worth the money. I originally went to the because of their stellar reviews on google, which is extremely impressive, but the service I have received has been beyond horrible.What I got done: Installed aftermarket amp + subwoofer, Viper remote start + security system, and power inverter, and sound dampening.1st Visit: They installed both the sub + amp and the power inverter incorrectly per manufacturer specs and the sub + amp was only half installed and me and my dad had to finish the install ourselves. When I questioned the technician who installed it as to why a 800 watt subwoofer was inaudible from 1 foot away his response was idk, its not a amp we carry. The reason was that they didnt finish the installation/configuration but if they are willing to install a customer brough amp + sub and charge for install they should at least test that it works. They also left gross crud all over my car, which was spotless when I brought it to them because I am very particular about my vehicles cleanliness. The remote alarm system also triggered every single time I locked my car meaning they didnt test that either, even though they kept my car 2 days longer than they were supposed to. Because of how bad the first tech screwed up everything else I feel that the sound dampening was most likely installed incorrectly which is why it feels like it barely does anything....2nd visit: They reinstalled the sub + amp and inverter correctly and fixed the alarm system going off all the time. They also installed a inverter remote as compensation, however, they didnt actually test the remote as it doesnt work.3rd visit: they tried to troubleshoot the inverter remote not working and the constant battery low alarms going off with my Viper alarm system and replaced the battery but after talking with the tech and the viper manufacturer it appears that the battery might have been installed incorrectly.I have a 4th visit coming to replace the inverter, will go somewhere else to fix the rest of the issues.
I came in with my 2007 Jeep Wrangler to have new speakers and an Amp installed so I could actually hear my music with the top and doors off. Sam was super helpful with helping me pick out good options that were budget friendly! The prices are very reasonable and their selection is off the charts. I found the set up I wanted and I was very happy to hear that they could get it done that day! The work they did was extremely high quality and they worked with a few issues that arose perfectly. I am very happy with the system and I can finally hear my music! Thank you guys.
I went to Safe and Sound Mobile because they had good ratings, but they exceeded even those expectations. Theyre showroom is very cool and quite elegant. Sam, the man behind the counter could not have been more friendly, helpful, and knowledgeable. Duane the installer did an immaculate job, gave me my car back clean as a whistle, and ran me through the operation of my Viper alarm/remote start. If youre upping your cars game, go to this place!
Big shout out to these guys for the expert instillation and customer service. I recently purchased a 2015 Hellcat and I wanted an extra layer of protection for the wheels. Elias pointed me in the right direction with a tilt sensor and Brendan knocked it out of the park with the instillation. Overall a great experience and a well rounded shop!! These guys know their stuff!!! Thanks again fellas!!
Anything with a 12 volt connection they can modify and install in. Basically anything you ask they can definitely accomplish, whether its a completely new car audio system or a navigation system they can do it for Car, Marine and everything in between.
Responsive online. Got a quote within minutes of requesting one. Expertise in all things car entertainment. Impeccable quality of service. Great customer lounge that was spacious quiet and had wifi. Would have been perfect with some coffee. Prices are fair. If prices were better Id give them a perfect 5 stars.
Craig is the man. I called ahead got great customer service. In the store again, great customer service. And when I was banging my head up against the wall. Mr Craig comes outside to help a brother out!
Great shop for updating/ upgrading your car. I only had a minor upgrade done for my headlights, but the staff was very professional walking me through the potential pitfalls vs the best options. The sales man spent a lot of time with me answering my questions. It was worth the time to understand the details. It was estimated my job would take 1 hour. It took half the time. They only charged me for the 30 minutes. I really appreciate the honesty and the time spent giving me the details of the work. I highly recommend this place.
I highly recommend this electronics shop. They are friendly, professional and easy to work with. Major Kudos to their skilled tech named Mike as well as Tim and staff. They installed and configured Dash Cams and Hubx for me and Im tickled to death with the outcome, The install is clean and looks great. NO MORE problems with insurance claims when it becomes one of those cases with no witnesses. Their word against yours if there are no other witnesses! Saves on high deductibles. The BlackVue 900s is a great Dash Cam and its nice having a rear cam also. I still have one more vehicle that needs to have cams installed. Thanks again guys for all your help. Tracy and I really appreciate it. Mike.
I would HIGHLY recommend Safe & Sound. I had a sub/amp installed in my car, and had done some research prior. With a 2018 car and factory upgraded sound system, the electronics were beyond my scope of knowledge, and searching forums online proved to be no help. Wary I could get the sound I wanted without significant modifications, I called Safe & Sound. I spoke to Tim who assured me they could get the job done. I went in the next day, and spoke to Sam, and he helped me select the perfect sub/amp combo for my car. I was actually very impressed by their retail prices. Safe & Sounds prices were identical to the manufacturers prices. Install prices for the sub, amp, and DSP were reasonable. They made an appointment for me to drop off the car the next day. I returned the next day to hand over my car to technician Mike. Mike was definitely amazing. He understood my concerns, got a firm grasp of what I wanted, and got to work. Within 5 hours, the job was complete. The bass knob was installed in dash, and it looks like a factory knob. Extremely well done. He mounted the sub in the trunk and hid the amp. He took every minor detail into consideration. Now knowing how skilled Mike was, Safe & Sound could increase their install prices and Id still be very happy to pay. Will definitely return for all of my car audio needs. Thanks!
Good place, service, price were just what they said, took about an hour to connect new radio to existing steering wheel controls. Nice staff.
I had a bad speaker that took some time to notice and even longer to get it fixed. The guys at Safe and Sound diagnosed the problem quickly and set me up with a new one. I had no idea how much I missed the complete system they installed 6 years ago. Thanks guys, now I just need somewhere to drive too!
Had Safe & Sound install a new stereo and speakers in my RV. Great, knowledgeable staff. There was an issue with the microphone not working. Called them about it, they asked me to stop by to troubleshoot. In about 20 they installed an update on stereo and I was on my way. Thanks!
Best place, best job, best service. Professional, courteous, and know their ish. Wanted to upgrade my sound quality, went in for a consultation to install my own purchased equipment, gave me the best tips and options, and suggested a completely different system that they provide Which I’m very impressed by. While I had several tedious concerns and questions, Sam and Mike were always patient and helpful, plus all the above. Couldn’t be happier with the job they did. Would recommend this place to anyone who’s looking to modify their car/s. Five stars across the board.
Quick & Easy. No upset. Got exactly what I needed.
Outstanding customer service!!! These guys know their stuff. I broke my Honda Accord 2016 receivers screen which was difficult to replace with a different brand. The only system that would work in my car was the same exact one from Honda. It was a massive headache. I wind up buying the same receiver on eBay for a fraction of the cost and had Mike install the replacement. Everyone here including Sam and Mike were very helpful. Thanks all for providing a through and professional service.I highly recommend this place; worth every penny!!!
Great service and excellent installation in my Jeep Wrangler. Upgraded the mids, tweeters, added 600 watt amp and a JL Audio CP212 subwoofer. Sound is clear and quality of work was done exceptional. Ive gotten many a complement regarding how good it sounds. Sam and the crew did it right and I will definitely be back for future upgrades.
Ive been using Safe and Sound for my auto electronics needs since 2012. Ive had them do stereo, backup camera and remote starter work on three different vehicles and i have been very satisfied. They really stand by their work as I have had two vendor-caused hardware issues that they resolved at no cost. Lately I have been using the Chantilly location and Brendan has proven himself to be very professional and a bit of an artist when it comes to tuning.
If you work hard for your money and want great quality work at reasonable prices, look no further than Safe and Sound. I spoke with Sam who talked about how Safe and Sound runs their business, what they can do and how they approach & respect customers. Other nearby businesses dont do this and one can be Driven insane should you deal with them. Tim did the technical installation and prior to installation, we sat in the vehicle & Tim asked where I wished to have the dash cam placed and other information that proved very helpful. After installation, Tim showed me how everything worked. The whole team is great to include Rich who is the owner. I highly recommend this business and believe other similar businesses nearby dont employ or show professionalism. If you value your time, money professional advice and experts who know their job, SAFE AND SOUND IS THE PLACE TO GO!!. .
Elias and Craig were a pleasure to work with today! Very knowledgeable about what type of remote stater would fit well with the truck AND made another appointment for another vehicle!! Weve been using Safe and Sound for almost 4 years. Great group of guys!! Thank you Elias and Craig!!!!Best,Emiko Bowling :)
Very friendly and professional service. Before buying your own equipment and having them install it, I recommend taking a look at what they sell. It may save you money.
Just picked up my 73 F250 up after getting Bluetooth Head unit, custom mounting bracket,speakers sound Deadner, door kits installed. Result was better than I expected. Craig Sam were very helpful with the selection and Tim did a top notch professional performance with the install.most definately best part of the total truck restoration. Great experience and exceeded my expectations. Class act.
Great work... awesome techs! I was pleasantly surprised by their professionalism. Highly recommend!
The have the best showroom I have seen in the area so FAR. Sam is very knowledgeable about the products they sale. They do it ALL wheels, tires, tint, alternator install everything! Great place to go for your car audio.
I scheduled a time to have these guys diagnose an issue with my stereos radio after getting a recommendation from my dealers service department. They devoted a good couple of hours of time and effort of doing the most thorough troubleshooting possible. And when their initial hunch of what the issue was didnt pan out, they continued investigating until they found and fixed one single tiny thing that wasnt connected properly. The entire time they were professional and respectful, and took time to stop by the waiting area to tell me what was going on. I was really very impressed.
Craig, Elias and Brendan took the time (and patience) to explain in a language I could understand, what would give me the best sound in my car. It was not the original unit that caught my eye, but I trusted Craigs advice and I have a better car stereo as a result of his expertise. I just picked up my car yesterday with a new amplifier, crossovers, and 3-way speakers and my jaw is still dragging on the ground. Elias and Brendan were very patient with me, answered all of my questions and performed an installation on my car that I am thrilled with. I was treated like I was spending a million dollars! I will steer every friend and acquaintance that I know to Safe and Sound so they can have the same OUTSTANDING experience that I did.
Very friendly, they installed new wheels on my vehicle and did an excellent job. They even re-packaged my OEM rims/tires for me in the car so it was easy to transport back home. Will definitely return for any future work!
Elias their store manager is fantastic! Patient and polite, willing to work with customers to help solve their auto/audio needs. I found him very professional and helpful and I would recommend this store to anyone interested in updating their vehicle.
Theyve got a good selection of stuff, but the staff leaves something to be desired. Im blown off every time I go in here and have to try to get an employees attention before Im helped. The one in Manassas has a nicer staff.
The amazing team installed an Android Auto System and an Alpine stereo system for me. They staff was polite, fast, provided honest service. They even gave me a military discount. The shop has a modern, clean waiting room with huge TV, comfortable seating and free WiFi.
They have good stuff but when I got there I waited 45 mins. Then one guy noticed me and tried to sell me new audio equipment in 10K ... blah blah blah . Minimum was $2500 and also I have to leave my car there for 7 days . no rental offering etc.. personally I am not going back . But ..... If you have extra 10k to throw on a dual bass subwoofer for your BMW and able to manage to without your car for few days as they tell you then this is the right place for you . . ..
I happened to stop by for a cable, ended up having them install my whole system. Im very pleased with them as they will go the extra mile to make sure youre satisfied. I will come back.
Added sub woofers with custom enclosure and amp, tint and sound deadening to my 2015 Maserati QP. The custom enclosure is truly a work of art. The sound of my exhaust drone has been reduced drastically.Elias and Matt were very customers focused and the end product is EXCELLENT ! I highly recommend safe and sound.
Got my remote start at the Manassas location a year ago but got my batteries to our remote changed at the Chantilly location this year. They also fixed my actuator. Its expensive but they guarantee their work. The customer service is always on point- great guys! I will come back.
This is a stand up company, with stand up mechanics! These gifted engineers are honest, friendly, efficient, patient and have the utmost integrity. The flawless installation of CarPlay to my 2011Honda Pilot looks like it came with the unit. Even the guys at the Honda service center asked me where I had it installed as they were very impressed with the craftsmanship. Elias and the team are always ready to answer questions and help anytime. When my first unit experienced a small issue, they replaced the entire unit, free of charge, no questions asked!! Dont go out and buy a new car if you want Carplay---these guys will make it happen for you and SO much more !!! :)))
Good place although they didnt have what I was looking for. Friendly Staff.
Service quick and accurate. No return visits. Done right once. Nice waiting area.
Place is a bit pricey but definitely worth the money spent....These guys know what they are doing and they do a good job. Would always recommend them.
Great professionals, really know what they are doing, great customer service. I asked for something a little nonstandard and the team took it one step farther, integrated the part into the dash in a really clean way.
Had an after sale issue that was resolved promptly. Great set of folks who stand behind their work.
Had a remote starter installed for my wifes car here and it works great. Friendly and knowledgeable staff.
They are hands down the best when it comes to comes to car audio in DC area. The entire team (I dealt with Elias, Sam and Justin) is very cordial, polite, professional and experts in their respective area. They will know the customer need & budget make sure the solution is absolutely the best. There is no pressure of up-sell or high pressure sales tactics, they guys are genuine.I redid my entire car audio (Speakers + Amp +DSP + Subwoofer) I have never heard the quality of music in my life, it is so amazing that being stuck on 66 traffic does not bother me at all. Both their hardware suggestion and DSP tune exceeded my expectations by miles.
Outrageous pricing, Go to Best Buy’s Geek Squad.
Very friendly and knowledgeable. Would go back for other product needs.
I had a buzzing sound in the subwoofer of my Honda Pilot. I stopped at Safe and Sound expecting to replace the subwoofer. Brendan Introduced himself and offered to take a look at my issue. He found a loose screw on one of the tie downs and after he tightened the screw, the problem was solved. The next time I need an auto sound system or repair, Ill be patronizing Safe and Sound.
These folks did a great job installing a remote start and security system for my vehicle. I plan on having more work done through them.
Great service. Very knowledgeable staff
Safe and Sound Chantilly completed an amazing technology upgrade on my 2014 Jeep Wrangler JK. We worked together to design a full audio system upgrade (Apple CarPlay, component front speakers, Sub, Amp, DSP, etc.), heated seats, auxiliary lighting, rear view camera, CB install, window tints and other items. The quality of workmanship, scheduling, communication, timeliness, and overall customer experience was well above my already high expectation levels. I will see them again for sure and I recommend you do as well! Thanks very much to Elias, Matt, and the rest of the team in Chantilly. Job well done!
I got a kenwood headunit installed overall I would recommend safe and sound. Prices are a little bit high for just installing a Bluetooth headunit. But overall they did a good job on installing the headunit.
This Warrants a Review ....I was just killing time checking out the store and saw a sub box I was very interested in ... employee offered to let me hear it in my car, followed by 3 others !!! It’s Been Forever since I’ve encountered a Car Audio Shop like this !!Thank You !!!
These guys know their stuff. Love working with them.
Awesome very professional crew, always get good deals. Taking my 3rd car there for sound system updates.
Great knowledge of what they sell. Expensive but work is done right
Dont go this place sale person sam is lied so much they dont care customer schedules too. Please dont go there.......
Exelent services !
Super helpful, knowledgeable, and has a very professional display
Love them - very professional
Perfect very helpful
I had the back up camera fixed for our 2012 Honda Civic.
Unfortunately I would not recommend it to anyone. Employees like this are the ones who end up with good business. Bad attitude lack of professionalism. Play with the clients time and not fulfill the service. there are cameras in the place so it would be impossible to lie. In the end he got the impression of racism. I am sure that you are not the owner of someone who wants your business to prosper does not treat customers like that. but if you have no desire to work well do not destroy the business of someone who struggled to lift it.Unfortunately, I would not recommend it to anyone. Employees are the ones who end up with good business. bad attitude. lack of professionalism. Play with the clients time and not comply with the service. there are cameras in the place so it would be a lie. In the end he got the impression of racism. I am sure that you are not the owner of someone who wants your business to prosper does not treat customers like that. but if you have no desire to work well it does not destroy the business of someone who struggled to lift it.