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Viking Automotive
14500-B, Lee Rd, Chantilly, VA 20151, United States
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Viking Automotive
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Ka
Review №1

Have nothing but rave reviews for the whole team at Viking. They brought my VW back from the verge of death a few months ago at more than fair pricing. I cannot recommend them enough in this area.

Ro
Review №2

I started taking my BMW to Viking about 10-12 years ago & believe they are responsible for keeping it running as well as it does. A couple of years ago I started taking my other German make & it has been running like a charm. Bottom line JB & team are absolute rock stars...not only do they fix things...they care!

Ch
Review №3

I have been going here for past 3+ years and I have always had an excellent experience of the workmanship, front desk dealings and at times they have offered discounts as a repeat customer. I own, BMW, Audi, Mercedes & Masarati and they have professionals to support all my cars. I will continue to go as my trusted advisor to all our vehicles.

Ju
Review №4

I’ve been using Viking since 2007. They offer everything from regular vehicle maintenance to state inspections to major repairs. I highly recommend them!

Su
Review №5

I took my BMW here and I was really happy with the services I received.The staff was super friendly and professional. I would highly recommend coming here!

Ar
Review №6

Have been using Viking automotive for all my vehicle repair and maintenance for a number of years. My family has had cars new and old, domestic, and imports, all looked after by the pros at Viking. They are always direct and honest, and their work is always top notch. Highly recommend them!

Ja
Review №7

Always efficient, friendly and on time. Good work! Thanks.

Sa
Review №8

They do all my work. Excellent work at a good price. Ive had them work on several cars and they are always up front and honest about what is needed and what isnt.

Me
Review №9

Viking remains top tier. I moved away from the area for a number of years, and Im so glad to have my 97 328i back in the hands of the pros. They were honest about the repairs that needed to be done, and I was hesitant to spend what was required to fix her up (thousands less than another quote), but I am so glad I did. She is running like new again! They diagnosed and repaired on the highest level. I wont go anywhere else.

To
Review №10

Quality Independent Shop with competitive pricing. Went here to save money from high dealership pricing. Water pump replacement and cooling system service was excellent. I also had strut replacement service done here - they received a parts discounts from supplier that saved on my repair cost. Recommended.

Bh
Review №11

The owner is extremely rude, didn’t have any idea to deal with customers!I suggest not to go here!

Vi
Review №12

The staff at Viking is awesome. When I take my car in, I know that they will not only fix the car, but that it will be done correctly and at a reasonable price. I wouldnt take my car anywhere else!

Ja
Review №13

I was able to have my urgent problem solved and completely addressed.My appointment was prompt, at the time arranged and all work completed in a most timely manner.The overall bill was most reasonable, considering the high grade work performed.

Da
Review №14

Friendly Staff, Great Service, Will definitely be back.

Ak
Review №15

The owner has put the sign board saying foreign auto repair experts to confuse the customers from foreign auto services. When I went here, the owner responded me very rudely and disrespectfully.Verry bad people and place!

En
Review №16

This was my first time using Viking Auto. I have a BMW328i and my transmission was giving me some issues. I went to the BMW dealership and had a vehicle diagnostic check done. To fix the leak and install a new part would cost me over $2000. I was desperate and with this economy that was an issue for me. I went to Viking and not only were they able to do the job for 60% less than the estimate using the exact same BMW parts, they worked with me payment wise. I will be using them from now on and would recommend the friendly and capable staff to anyone!

R.
Review №17

Great place to go for service. Listens to what is needed/going on, and gives fair estimate for pricing. Not looking to find more stuff to work on like most shops. Pricing is quite competitive for the Chantilly area. super convenient to my day job, planning to continue using their services.Only downside - M-F closes by 5PM, could expand a little for convenience of the office park community, and Saturday hours would also help.

Ma
Review №18

They are very professional and do excellent work. Would not hesitate to tell others how good they are.

Tr
Review №19

Always happy with the team here. They take excellent care of my Honda Civic. Another great experience at Viking. Didnt spend tons to get the maintenance done on my Honda. I always receive excellent service. Clean, prompt and great job. Highly recommend. I have been bringing my Volvo and Honda here for several years. Never ripped off, cheaper than the dealer. Nice waiting room too. They give me a ride to and from the office. After several years of service still pleased and I do recommend to my friends. AND they give me a ride to and from my office so I dont have to miss or rent a car for service!!! Love the drop off and pick up near my office, this saves me a ton of time. The place is spotless and very friendly!!! Very affordable and they keep my 8 year old Honda running!!!

La
Review №20

Viking always does amazing work! They are trustworthy and very reliable. They stand by their work and I’ve never met a friendlier staff. We will always take our Volvo’s and other vehicles to Viking! Thank you for kindness and efficiency!

It
Review №21

Had my first experience with Viking due to a broken tie rod and let me just say that JB and his team were phenomenal. They were able to Fix my CLA Mercedes within a day. I would recommend everyone to bring their vehicles there because they are extremely knowledgeable, friendly, and professional. Thanks again guys!

Na
Review №22

Second time using Viking and so pleased with their service. They are honest and do good work. Very efficient, very professional and very nice. This is now my go to service company for my BMW 328XI.

Cl
Review №23

Just had my BMW serviced at Viking. As always, they did a wonderful job. Very quick and better priced than the dealers! I have been going there for the last five or six years. Never disappointed!! Thanks, guys.

Na
Review №24

Viking Automotive staff and technicians are indeed a pleasure to deal with. They have earned our complete trust by giving the most courteous and technically sound service every single time we have visited them. We could not say that about other service providers we visited in the past. So, thank you and please accept our appreciation and accolades. We will see you again.

Gr
Review №25

Great team, good advice, and prompt service. We have been using Viking for more than 20 years and have always been happy with the service, communication, and pricing

Mr
Review №26

It was the first time Ive taken a car here and I think this may be my new garage to take all of my Cars 2. Finding a place that makes you feel welcome and a part of the process is very hard to do, Viking Automotive does that very well. A lot of garages Ive been to not only do you not get to talk to the technician but they avoided at all cost, this is the first thing and the last thing Viking Automotive does is let the technician talk with you to let you know what he did and what was done and how it went. Thanks for taking care of my wifes Mercedes.Second car: the staff here is completely awesome and are willing to do almost anything just make sure that youre a happy customer. I brought my BMW in which I have not had there before Ive only had my wifes Mercedes and I experienced the same level of professionalism and competency as my last visit.

Da
Review №27

Viking Automotive was recommended to us by another Volvo user. They really listened to what we said about our car and helped us make decisions regarding repair options. Great service. Highly recommend.

Ja
Review №28

I have BMW X5 serviced at Viking, J.B is very friendly and professionally. the job finished is timely and promised.

Ga
Review №29

Phenomenal experience, period. I had to have my brakes replaced on my Audi SQ5 and these guys were clear, fair and extremely professional. They also saved me over $800 from what I was quoted at the Audi dealership in Chantilly. Never taking my Audi to the dealership again, I will return to Viking for all of my service needs, no matter how small. Thank you JB and crew!

Ky
Review №30

I was in the process of buying my first car and I brought in a used car for a pre-purchase inspection. The staff went out of their way to accommodate me with a same day appointment and then treated me like family. They not only saved me from a bad buy, but showed me how to find a better car. Wonderful customer service!

zS
Review №31

My Honda Accord overheated one afternoon on the way into Chantilly. Discovered Viking was one of several repair shops nearby and selected them after seeing the number of positive reviews. I called and they took a break from their busy appointment schedule to immediately diagnose, fix and test a repair. Professional staff with excellent customer service. Clean and comfortable waiting area with a small deli (Lee Road Deli) within a short walking distance. (*great* Philly cheesesteaks!)

Be
Review №32

We have been using Viking Automotive for about 12 years now and have been satisfied with their service, price, and customer service. They have been reasonable in their pricing and have been able to find solutions that the dealer could not and had redirected me in the wrong direction. Although we felt as if we were being pressured into work that we were not ready to have done, at the price quoted.

Ro
Review №33

The staff received me enthusiastically at a few minutes before closing. They made me feel comfortable that they would change my battery and test drive so I could make an early morning meeting.

An
Review №34

I took my Volvo and currently take my Honda minivan to Viking because they are honest and do good work. Id recommend them to anyone.

Er
Review №35

Had to take my Volvo in for service and needed a lot done. I just hit 75,000 miles so there was a lot to changed. I did have to spend a lot to get everything from new spark plugs, air filters fluid changes etc but it was probably half the price the dealer would have charged. Employees were super courteous and helpful. Their customer service alone will continue to get my business. Glad to have found them.

L
Review №36

Great place great service.

Be
Review №37

Excellent! My car broke down and I was able to have it towed to Viking Automotive upon the recommendation of multiple family members. Bill & team kept me up to date on the progress of my vehicle (and actually completed the work earlier than anticipated). He thoroughly explained each charge and the reason why each repair was needed, and gave me the option of additional items that were needed and could be done then or down the road (brake pads/rotors and regular maintenance/service appt). I appreciated the honesty and integrity at Viking Automotive, as well as the fair prices - and each item recommended was necessary. I never felt ripped off. Would absolutely recommend!

be
Review №38

Great service, price and most important honesty!I will absolutely return! Great place wish I could give 6 stars !!!

Sy
Review №39

My family has been going to Viking Automotive since the 90s to have our Volvos repaired. They have always been very honest, up front, and performed quality work. A few years ago when they started service on other vehicles we now bring my husbands Audi to them as well. We are always so impressed with the customer service and the efficiency in which they get repairs and service completed! Highly recommended!

Eu
Review №40

Great place! Fixed my car the next day after call. Was impressed by the quick turn over.

MI
Review №41

Wow! Finally a service shop I feel comfortable taking my car to. Service was great, and cost was less than dealer quote. Couldnt ask for anything else! Great work guys!

JI
Review №42

Vikings was outstanding in there mechanical work and the price was remarkable. My car was Diagnosed properly after going to many other places which were just trying to take advantage saying my car needed something when it didn’t. Its a shame that there’s morons would do something like that just for money. If anyone is interested to know about these other car shops just ask . They will be reported if they already haven’t. I would put my Trust in Vikings Auto any day of the week.Thank you VikingsJoanne Intrabartola

Jo
Review №43

Good experience and honest people! Pat was super friendly at the front and got my truck in and out quick and fair prices! Definitely go see Pat and tell him I said hi!

Br
Review №44

First time taking my car to them. From the second I walked in the customer service was top notch. Prices were more than competitive as well. As for the work, after driving my car for a day or so I have to say it too is high level. Thanks.

Ca
Review №45

Professional customer service and labor at a fair price! I brought my VW in for a valve cleaning and they did a great job, cheers.

Ni
Review №46

Honest & fast service - highly recommended. We used to take our cars to the dealers & were consistently ripped off. Viking is truly a great find - very happy that a friend recommended we try them for our car services.

Gi
Review №47

No issues with the service they do. Shawn is nice person. Explains the problem and possible solutions and let customer decide what do with their car.Only problem I have is, their working hours falls with-in typical office working hours and you need to be with-in certain miles to have them either pickup/drop-off.

Mi
Review №48

Professional service at market rate. Very happy with my brake installation.

Il
Review №49

The reason I choose to take my Dodge to this shop is because it’s family owned and they just want to put food on the table for their kids ! Recieved great customer service as well as fast and great quality service . They saved me about 1.5k$ . Also a huge surprise was to recieve a year warranty! Definitely recommended 💪🏼🛠

Di
Review №50

I have been having my vehicles serviced here for two decades. The technicians are excellent and thoroughly explain the issues with my vehicles. Highly recommend!

La
Review №51

Viking Automotive has been a wonderful BMW Repair Shop in the Chantilly area. My 1998 528I with 57000 miles stays in my garage and only driven once a week short distances. The repair engineers treat my car with great respect! When I bring the car in they check the problem, investigate why it happened and make detailed recommendations for the future. This organization never tries to recommend repairs not needed, like dealers and other repair shops. You never feel you have been ripped off. Your final check out will include the work completed, recommendations that may be future problem issues in the future with cost. This detailed assessment helps you to plan repairs.Due to Viking Automotive customer care routine and respect, I will bring all of my vehicles to Viking.Thank you!

Ma
Review №52

Been going here for years (20+) for many import brands (Volvo, Saab, Porsche) and these guys are fair, knowledgeable, and love cars! Do yourself a favor and compare to your current shop.

Cy
Review №53

Ive been using Viking for over 6 years for my aging volvo. I love my car, and theyve kept it trouble free. Jeff at the front desk is the BEST. He always goes out of his way to help, and he tells you the truth about what needs to be done to your car. Cant count how many bulbs hes changed for me when I just drive up without warning.

Er
Review №54

I have a 2009 Volvo C30. Before I found Viking Automative, I was forced to use the dealership for maintenance which was not helpful for logistics and affordability. Viking is amazing! Every employee has been unbelievably helpful and understanding. Their communication is unparalleled and while no car maintenance is cheap anymore, they certainly are competitive and the quality of work combined with the service itself is worth every penny. Highly recommend Viking especially if you own Volvo or European brands but I’m sure they work on everything.

Ji
Review №55

Viking Auto repeatedly provided me reliable, honest and professional service ...that I trust! Jeff routinely kept me informed on several extensive repairs performed on my 95 318i conv and there were no surprises at checkout. I highly recommend this Auto repair service to anyone looking for a shop for BMW repair/maintenance.

Al
Review №56

My vehicle needed a state inspection due to a pending expiration. I was getting worried because it took an hour to finish... normally it only takes 15 minutes at other shops. Upon reviewing the recommendations, I was shocked to hear a laundry list of items totaling about $1000. I knew there were brake issues that would need work but shocks are optional which they marked as a failure. To top it off, they added an engine mount as blown. To give some credit, the manager made it clear I had the choice of taking the vehicle elsewhere for repairs which I opted to do since I know a mechanic that takes care of all my vehicles. My mechanic noted the engine mount was worn, but not blown, but unfortunately written up so I had no choice to fix it since fighting the write up would be costly and time-consuming. The vehicle needed $350 of work at most. After the repairs, I was tempted to have it inspected somewhere else, but returned to Viking for reinspection... it took over 30 minutes! Its a very slick business practice to write up legitimate faulty items, but add a few others to pad the bill. DO NOT BRING YOUR VEHICLE HERE!!

Os
Review №57

It was a pleasure working with Viking Automotive again after all these years since we sold our lat Volvo ( had a total of seven). since then they branched out to service BMW, VW, and Mercedes. Well it just so happened my wife bought a used 2008 BMW 5 series recently and just received a huge repair estimate. I suggested we take the vehicle to Viking. It was great to see the same faces there. Needless to say her car was correctly diagnosed, and repaired for a fraction of the dealer cost.....and by mechanics certified to work on BMW. I told a business associate about them and he will be taking his MB there next week.Thanks Viking!

El
Review №58

Did my safety inspection in twenty minutes for twenty dollars!! Super quick and easy!!

Ge
Review №59

Viking Automotive has performed extensive and reliable service and repairs over the life of our 2006 Volvo XC-90. I highly recommend them. They are thorough, honest and do quality work!

Di
Review №60

After the factory warranty on my 2004 BMW expired, I regularly brought it to Viking for service. I have complete confidence in your mechanics, and your prices beats dealer by far. I now have a 2015 and will continue doing this.

Ja
Review №61

I was travelling on business from Richmond when my serpentine belt broke rendering my VW Passat barely functional. Viking was able to have me back on the road in under two hours. They went out of their way to obtain the necessary replacement parts locally on very short notice. Their service was exceptional in both quality and value, and they made several helpful recommendations for saving money on future repairs and maintenance. Viking would be my new mechanic if I lived in the area.

Ro
Review №62

I have been taking my older VW to Viking for the last couple of years and I will continue to use them going forward. Work has been done well and in a timely manner. Even more important they dont offer services you dont need and explain service that is needed.

Da
Review №63

Good work and customer service. I had both front brake rotors and related pads along with brake fluid flush done for about half of what the Audi dealer down the road wanted. Parts used were OEM.

Ja
Review №64

Recently bought a used BMW Z4. Brought it in for scheduled service and wanted the car completely checked out for any existing or potential issues. I am always suspicious of repair shops finding up sell opportunities when asked to check out my vehicles. Viking performed the routine service at a cost lower then local BMW dealers and like competitors. Also closely looked at the entire car and found nothing. JB was direct in informing me of what was being done and honest in his findings. Viking Autimotive is a reputable, highly skilled business. They say what they will do and do what they say. For my money you cannot ask for better service, quality service, honesty and great customer treatment.

ma
Review №65

Great service, friendly people, work was done quickly, nice atmosphere inside. overall great experience, thank you so much.

Ch
Review №66

First time customer, I brought my 2013 Dodge Charger in for repairs and a safety inspection and they exceeded my expectations! Provided timely and cost effective repairs and completely resolved the issues I was having with my suspension and exhaust.

Oi
Review №67

Great shop, great people, great service. Ive been going to Viking Automotive for half a year now and its been a consistently great experience. Ive driven my car almost 170,000 miles, so most of the little things that go wrong have gone wrong before and I recognize them. Viking always diagnoses the issues as the most reasonable thing, charges very honest prices for the sensible repair, and has the work done 100% perfect on the first try and on time. They have NEVER tried to upsell me on things I dont need. They have NEVER misdiagnosed as anything more costly. They take extra care to do little things to help me out without charging me, like fix my hubcap or tighten up something. And they even offer me a ride to work when theyre keeping my car for the workday. It doesnt get any better than this.

Ka
Review №68

Very professional and nice employees, fixed my car fast. Overall great experience!

Sa
Review №69

My BMW needed a new body control module. During the repair, someone at Viking Automotive had switched on the Valet mode and claimed that another module needed to be changed to operate the trunk at my expense. I told them to check the valet button, they claimed it was not the issue.I came to pick up the vehicle, the manager tried to refuse me from inspecting the car before paying. When I went to inspect the car, I switched the car off of valet mode which enabled the trunk fully functional.I will never return and do not recommend that you get service here.When I reported them to BMW of Sterling, they told me this is not the first complaint filed against Viking Automotive in regards to pressuring customers into having unnecessary work done to their vehicles.

Pa
Review №70

Jeff and the guys have always provided excellence work and excellent service, every single transaction over the last 20 years(?) Volvo, Bmw....even my chrysler minivan (who would be inspired to work on that?) Viking Guys always solved the problem, identified other issues in there were any, never applied any pressure, and always solved the problem. Big Fan!

Sa
Review №71

Prompt and courteous folks. I was extremely happy with the experience.

Bi
Review №72

Originally a Volvo shop, then BMWs and Saabs. Now they do all cars. Took my daughters minivan there and they gave it a complete diagnosis and not just the obvious. I trust them. And I recommend them to others.

He
Review №73

Had my Volvo XC60 R, 60,000 service done at Viking who has serviced my Volvos, BMWs and even my Dodge truck for years. Their service is reasonably priced, accomplished in a timely manner, always explained. I could not recommend this company enough.Buck CordingChantilly, VA

Ly
Review №74

No surprise charges. Well done and in a timely manner. As promised. Thanks!

To
Review №75

I would not keep my post warranty BMW if I did not have a trusted garage to go to. These guys know what they are doing, are honest brokers and provide a fair price for their services.

Er
Review №76

Enjoyed the experience,got the parts I wantedAt a good price will be back and will definitely refer others.

Br
Review №77

Brought my Civic in for breaks and they were able to turn it around that day! The staff was very friendly and honest.

Al
Review №78

Exceptional service and the quality of work is very well done!

To
Review №79

Not many shops know how to work on my 2002 VW Eurovan, but Viking does. They diagnosed and fixed recent problems very quickly! Highly recommend.

BO
Review №80

Ive brought my vehicle on occasions without an appointment and they managed to work me in. Great friendly service and always taken care of. Great job Viking Auto . . . . . . .

Ed
Review №81

Honest, great work and very helpful. Thats what I look for in a car repair shop

Jo
Review №82

Two weeks after having my Jetta’s thermostat replaced, it stuck open again. I returned to Viking (early morning, with no appointment) where Paul quickly went to work on my car, removing the thermostat and finding the cause of the failure: a piece of plastic debris had found its way into my cooling system and jammed the new thermostat in the open position.While Paul had been working on the car, David called a local VW dealership to confirm the part number for the thermostat. To his surprise, the dealership provided a different part number than they had two weeks earlier.Despite the fact that my thermostat’s failure was due not to Viking’s workmanship, or the part’s failure, but to debris in my coolant system, David didn’t charge me anything since they had inadvertantly installed the wrong part two weeks earlier. Any other shop might not have told me that and charged me anyway. David and his entire team are the epitome of integrity. I won’t have anyone else work on my car.

To
Review №83

Great place to service your imported cars!

Sh
Review №84

Excellent customer service!

Ja
Review №85

Friendly, knowledgeable and quick!

St
Review №86

Worst experience ever

Co
Review №87

Viking Automotive

Information
34 Photos
87 Comments
4.8 Rating
  • Address:14500-B, Lee Rd, Chantilly, VA 20151, United States
  • Site:https://vikingautomotive.com/
  • Phone:+1 703-817-0650
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Brake shop
  • Car repair and maintenance
  • Car service
  • Engine rebuilding service
  • Transmission shop
Working hours
  • Monday:7AM–5:30PM
  • Tuesday:7AM–5:30PM
  • Wednesday:7AM–5:30PM
  • Thursday:7AM–5:30PM
  • Friday:7AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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