Asked for an inspection on a potential used car purchase. They found many problems, did not charge me there as there was so much obviously wrong with it. Very honest to have done that when they took their time to do this. Would highly recommend as honest with very good business practices and professional attitude on the phone putting up with my many calls to arrange this. Called me back very promptly. I give the highest possible recommendation.
Dulles South Chantilly Automotive is the BEST place in the area for auto repairs. They are honest, timely, and do excellent work. Ive been to a few other places since moving into the area 4 years ago, and Dulles South is bar far the best. Try them out for yourself. You will not be disappointed.
I can’t say enough good things about these folks. They went above and beyond to help us out, you can trust their honesty and quality, and the best price around after thorough shopping around. I don’t take our cars anywhere else, and tell our friends about them. I drive past a bunch of closer places to get their because they’re the best.
I inadvertently filled up with Flex Fuel and so my car started to stutter and shut off on my way to work. Thankfully Dulles South Chantilly Auto was close and Willy was there to make good on his assurance that the job could be done within the time he stated.
Willy and Linda are honest, ethical, sincere, helpful, and respectful of the customers pocket book. They came highly recommended by the Director of Economics for Loudoun County, and his recommendation was spot-on!
I have taken my car in several times for various issues and would recommend them to anyone. Great service at a good price and excellent folks to work with.
I was thinking of buying a used truck from a local dealer very nearby, but before making such an investment i figured it was wise to have a local shop check the vehicle out throughly before making the purchase and im glad I did. For a mere $80 Dulles South did a pre purchase inspection complete with 40pt mechanical inspection and a road test of the vehicle. For that small price they discovered a leaky oil pan and/or main seal front and rear brakes that need to be replaced. Leaking at the front pinion seal and the transfer case. A transmission that had been replaced, power windows a radio and an odometer that doesnt work and i havent even begun to mention the electrical issues or the fact that every major fluid needs to be replaced or even all the leakage at the front axle seal or the fact that both lower control arms and ball joints need to be replaced. I found all of that out for $80. The fact that Ive saved littereraly thousands of dollars countless headaches and no doubt the very distinct possibility of being stuck on the side of the road sometime in the near future. The fact that I didnt end up buying that lemon is something thats absolutely priceless.
I have been going to Dulles South Chantilly Automotive for years. They do excellent work and are extremely honest. I recently moved and I still find the time to bring all my vehicles here. A good, trusted mechanic is hard to find. Keep up the incredible work, fellas!
My husband and I were so impressed with these guys and so happy we found them. My husbands Volkswagen had an engine coolant sensor on for months. Volkswagen dealership did not find anything wrong and said we were good. We felt something was still wrong and wanted a second opinion. These guys found a big leak and got us fixed up! We will definitely use them for all future car things.
I needed a headlight restoration done in a pretty tight time frame. Dulles South Chantilly Automotive came through, fitting my vehicle in on the day I needed, and at a very reasonable price. I am very impressed.
Chris, the Service Advisor, was great. Service was prompt and the price was very reasonable. Dulles South Chantilly Automotive is going to be my new go to for all of my car service needs.
Great place, they were straight forward and did not try to upsell me. Will use them again.
I used to work at shop when I was in high school back in Ohio. Run by really honest mechanics, a family business. Only place I would ever take my car or send people... For 15 years since moving to Virginia I have been looking for good, knowledgeable, trustworthy, and honest mechanics who ran a good business and didnt try and break the bank every time you come in. I finally found it with Willie and team at Dulles South. I have been floored with the 4x I have had service there since I discovered them. Reasonable price/complementary services/confidence in the work performed. So grateful to them. Everyone should be comfortable going to Willie and Dulles South. Know you will be treated right.
Chris and the team are top notch at their jobs. They all know how to take care of their clients and make you feel like family. I trust them for all my auto repair needs and highly recommend them and their services. Check them out and you’ll be sure to leave satisfied and with a good feeling in your stomach.Thanks again Fellas!
The service is 5 star. Chris solved a problem quickly and cheerfully. He made my day!
We use them for our business cars! Excellent service and very accommodating! We highly recommend them if you are looking for a honest and knowledgeable mechanic!
I’ve used this shop for personal and my office used them too. Small shop with a personal touch. Willey is extremely informative. The team will work to fund and fix any issue your car has.Chris is a great guy to work with as well.
We have taken all our our cars here. They have taken care of everything - big problems to simple routine maintenance and inspections. I always drive away confident that the work and charges were appropriate! I also always receive a follow up via text to make sure I am happy with the work! Additionally, Dulles South Chantilly Automotive supports our community! If you are looking for a place to have your car fixed or maintained, I highly recommend you go here! They have that unique small town feel with great service and great pricing!
I’m very happy to recommend Dulles South, they have been my go to shop for my Lexus. Always timely, honest, reasonably priced (I’ve had a lot of work done by them but they have never tried to squeeze me for money or unnecessary work), knowledgeable and the best customer service (they have always followed up to check on their work and do not give up until the issue is solved). I went in today to get new HID bulbs put in and Willy also cleaned the headlights -complimentary. And it’s always a pleasure talking and dealing with Chris.
Fast friendly service. Willy’s team always exceeds my expectations. Made an appointment and was a couple of minutes late but still was done and out on schedule.
We have used Dulles South for many years across 3 different vehicles. They always complete the work in a professional way, and at a reasonable cost. They are a company that truly cares for their customers.
WE LOVE THIS SHOP! They are fair/reasonable, expedient in their repairs, and the nicest people you’ll ever meet. While it was our first time at their location, they will easily soon become family!
My Lexus RX 350 (08) - they did shocks and struts replacement, replacement of (2) bowed rims. Willie and Chris gave me a great deal and were super cool, nice and professional! I finally found a mechanic shop that is honest and fair with me and doesnt try to sell me something that I dont need.Definitely coming back to Willie and Chris for work on my Tacoma and just whenever i need minor and major work done - Dulles South Chantilly Automotive is where im going. Peace. Scott R.
I was referred here by a co-worker who only had great things to say about this mechanic. They do quality work at an affordable price, and always follow up to make sure I am happy.I’d definitely recommend Dulles South Chantilly Auto to others looking for a great mechanic.
Everyone at Dulles South is very knowledgeable and professional. Most importantly, I have always found them to be honest. I know they will tell me what my car needs, do a good job, and charge a fair price.
Dulles South Chantilly Automotive checks all the boxes; ✔️Quality work ✔️Quality people ✔️Fair prices. Willy and the boys took great care of me and my Nissan 370Z when they repaired the giant exhaust leaks in the stock corrugated flex joints. I was able to drop off my car in the morning and they had it all wrapped up before the end of the work day. Not only did they lend me one of their personal cars as a loaner so I could make it to work, but they texted me a few days later to make sure I was still happy with the work they did. Talk about living up to their slogan, “It’s not just a repair, it’s a relationship.” I definitely plan on bringing my Z back for all future repairs
The team at DS Chantilly Automotive are top notch. I have been a customer for 15 plus years. There service is not only top notch, but a good value as well. Finally convinced my husband to switch to them. He’s their newest loyal customer...lol! A note on their customer service...they went as far as picking my car up at my school to do an oil change while I was working and then returned it to the parking lot. Who does that?!? They do! Highly recommend them!
We have been bringing our vehicles here for many years. They have always done exceptional work at a fair price. On 2 separate occasions they even drove to my wife who broke down nearby and helped her get it of the street and to their shop without waiting hours for a tow truck - now that is exceptional service.
Once again Dulles South Chantilly Automotive took car of my auto needs. They are a great family run auto shop. Trust worthy, reliable and just a well well run auto shop. Thank you Willie, Linda and Chris as always!
Everything was great. Very timely and friendly. Plus they repaired my AC for less than half of what the dealership wanted. Highly recommend!!
I have nothing but good things to say about Chantilly Auto and highly recommend them!They have been great with making sure my vehicles get great care at reasonable prices. I found them a few years ago after I was having issues finding a place that was honest and not constantly trying to run up my bill.A recent example: the usual place I get my car inspection told me (Feb) that even though I passed inspection I would soon need brake pads. Gave me an estimate that included replacing brake pads and rotors (several hundreds of $$). Mid-May I called Chantilly Auto and set up an appointment to get oil change and brake pads replaced. Found out I didnt need brake pads and certainly didnt need new rotors. They will check my brake pads at the next oil change.
Dulles South Chantilly Auto came HIGHLY recommended, so I tried them out.I was very impressed!Honest, friendly, affordable, knowledgeable care. Willy and Chris took extra time to explain things and research a specific problem I was having with a previous recall job.They will be my first choice in auto repair as long as I live in northern Virginia!Thanks, gentlemen!
The best body shop in the area excellent management and great customer service.
These guys are amazing. They did great work on my car, kept me updated on how the work was going, provided me with a rental while my car was getting worked on, and great customer care. I recommend them to anyone who needs work done on there cars!
Moved to area and needed lot of work done on my Wrangler. Running best it has in long time and the price was extremely reasonable. Highly recommend!
Professional, friendly service
Everyone was friendly and professional, top quality work would recommend to my friends and family- Mike H (1997 Camry)
Dulles South has been a godsend. They are proactive and check in at the right time so it is one less thing I have to remember to do. The Dulles South team was able to diagnose and fix an issue that the dealership and another shop could not fix for years. Seriously. They are highly skilled, they listen, are trustworthy, and recommend the best economical solution. As a single parent who commutes to DC, has two kids going in different directions all of the time, they make it just a little easier to be able to keep a safe and reliable vehicle. Thank you Dulles South!
Dulles South Chantilly Automotive has serviced my 2004 Lincoln since 2008 and continue to keep it in excellent mechanical condition.I told them in the beginning I pay my bill, put gas in the tank and drive the vehicle, the rest is up to them.They give me advance notice when they think repairs will be necessary in the near future including tires.The service I have received for many years is excellent.A truly friendly and caring business.They take excellent care of my vehicle. Cant say enough great things about them, they are the best.I have great confidence in everything they do and are excellent in every way. When my electric seat failed to go back and forth no problem they were able to get the part do the repair and it works great. They are the very best and really know vehicles in every aspect.So happy they are my auto repair shop.Jean Porter
Great experience. My car will be going back for its next oil change.
The best! Willy took great care of my daughters new used car and put her at ease. He explained everything that could possibly be wrong with the car and what he was going to do to check it over and make sure it was a safe car for her. He also put me at ease for having a used car in the family for the first time. I have highly recommend him and his automotive company to many of my friends and will continue to do so. Willy treated my daughter and I with respect and I greatly appreciated that and not being taken advantage of because I am a woman. Trust me that has happened in the past at other shops. Thank you!!
Willy and his employees are great. They are able to work you and your car in for an appointment. I like that Willy will check up on how your car is running after work has been done. Very professional! Thank you Willy and team!
I have a 15 year old car with over 300k miles and my experience with this shop has been all positive. I get the explanation that I need to make an informed decision. The work is done timely and night drop off is very convenient.They are courteous both before and after payment. I love that they check up to see if all is well after the repair.
They guys there are perfect professionals that give it to you straight. No upsell, no confusing jargon. They you also inform you of issues you may not be aware of. The work is done right the first time. I have nothing but positive comments for the staff and the great work they do.
Top quality work and customer service. I had an issue with my Saab and they were extremely accommodating throughout the process. They repaired my car quickly and charged a very fair rate. I cant recommend them enough.
Highly recommend. Work is always performed as promised, on time, and at a very reasonable price. Check them out, you won’t be sorry!
Best place, full stop. Im a single mom always running on a tight budget so when I stumbled across Dulles South Chatilly Automotive more than a dozen years ago I was hooked. The staff is professional, do what they say they will do, and talked and walked me through all my options as my family grew up and all of our cars came into the teams care. They are so wonderful they have met me on a highway and swapped cars and taken a call from my daughter when she was away at college to talk her through her car trouble. No benefit to them except the fantasic service I have come to rely on. Been to a lot of other garages in my many years and many states and this one is by far the best. Nicest, nicest, nicest people too!
Ive taken my car in several times and every single time the service is excellent. They are honest and make sure you dont have to spend excessively. Would definitely recommend!
Outstanding work and customer service. Had an aftermarket exhaust system put on and new tires mounted/balanced and it was done less than two hours. They kept me in the loop of the status the whole time, asked me if I wanted to keep my stock exhaust, gave me the warranty card, talked to me about keeping the tires balanced correctly and in good shape going forward. Truck was due for inspection and they through that in there as part of the original (low) total cost. Comfortable waiting area as well. Two thumbs up! Will be back again for sure. Thanks!
I moved to the area July 2018. I was referred to them by a local FB group and have not been disappointed. Each time I have needed their services they have gone above and beyond to make sure they are able to help me and provide the services needed and without additional costs.
They so good thank you Williy Linda and Chris as always!
I was extremely satisfied with the service provided by Dulles South Chantilly Automotive. I came in for a state inspection and the service was performed quickly and professionally. I was also in need of new tires, and I was able to drop ship tires from Tire Rack to be installed here. They were very accommodating of my schedule and provided excellent service and a reasonable price.
Willy, Chris and the crew at Chantilly Automotive are proficient at their business. Over the past 3 years, they demonstrated their expertise by extending the life of my ailing pickup truck in a cost-effective manner. I was able to save & invest my money into a box truck which they now maintain. In addition to the peace of mind their excellent work provides to me, they are professional and friendly on every single visit. Most importantly, they’re honest. These guys are good people.
Willy and his team were truly a blessing! They were able to get my vehicle in immediately after calling and the pricing for parts/labor were extremely competitive. I highly recommend to anyone looking for a honest, yet fair, auto mechanic in the Dulles-Chantilly area. 5 stars!
I dropped off my SUV for brake repair on a Sunday afternoon. By 8 a.m. Chris had call with initial recommendations. The brake repair was finished in timely fashion for pick up. SUV drives great. It was quick and a great value. Was especially pleased to receive a follow up text from Willy the next morning regarding our satisfaction. Weve found .our car service home in Chantilly.
Chantilly Automotive is a fantastic locally owned and operated business in the Chantilly / Dulles South area. The customer service is outstanding, and the staff focuses on what is in the best interests of their customers and not just maximizing their profits. From the office staff to the mechanics, there is a sense of professionalism, honesty, and commitment to each customer that walks through the door. Prior to completing any major repairs or services, the staff always contacts my wife or I to discuss possible options or alternatives that may benefit us financially or recommend ways to reduce costs. Unlike other dealerships or chain repair shops that usually call the customer with additional work that needs to be done at added, unexpected costs. If you need routine or specific service done on your vehicle, there is no better place to take it other than Chantilly Automotive; they embrace the customer-based small business model plan, while providing their clients with superior technical capabilities .
Great customer service. We were able to bring in our car the same day we called for an appointment. The job was done on time. Our truck works fine again.
Excellent service! I was blown away by how quickly they were able to repair my car. Very trustworthy shop and incredibly knowledgeable staff, they definitely had my best interests in mind. I highly recommend Linda and Willy for any of your car service needs.
These guys are HONEST and so helpful ! I have been going to them for more than 10 years and will not go anywhere else. They explain everything thoroughly. My car broke down and I called Willy and he connected me to someone right away and this was after hours !! They take pride in their work. Chris in the front desk is always helpful and friendly. I call them for questions and are always willing to help.
My cars have been with Chantilly automotive for more than a decade and I’ve received consistently stellar service. They’re timely, call with estimates before performing the work, take the time to explain the issues, and do a great job to keep my old cars running. Everyone is always nice and the WiFi in the waiting room is a great perk when I’m waiting for service. I just recommended the shop to my mom and sister and figured I should come online and post the recommendation publicly as well.
Theyve got fair pricing, nice people and great communication. Got my car in, and after a minor parts hick-up (zero fault of theirs), I got my car back. I dont mind doing the preventative work myself, but anything that I cant (or dont have time to do), Ill gladly come back!
I have had automotive work done on a variety of vehicles over the past few years. I have been very pleased with the work done from simple oil changes and tire rotations to more involved jobs. I would highly recommend Dulles South Chantilly Automotive. The automotive advice they provide is great and they stand behind their work.
Hands down, the most professional, honest and friendly business I have ever worked with. These folks always fit me in if I need something resolved quickly. Otherwise, they set up an appointment that works best for my schedule, not necessarily their schedule. And they do keep in touch to let me know whats going on with my car. I have recommended Dulles South Chantilly Automotive to many of my friends and neighbors and will continue to do so. These folks are top notch and are grateful for your business. We bring all of our cars here and have done so for years. You wont find a better auto shop or more knowledgeable people anywhere!
Linda and the guys at Dulles South Chantilly Automotive are fantastic. I had a small problem with my Audi and rather than just fixing it and charging me and arm and a leg they actually talked to me so I could make the decision! even though it meant they probably wouldnt do the work.If that isnt integrity I dont know what is!In the auto business especially this is extremely difficult to find and consequently I will trust and value their opinion above all others. 100% would recommend. Fair, honest folks.When something that urgently needs attention with my vehicle happens, Ill be going here.
Been going here since the year we moved to NoVA. Theyve taken care of every car since, at prices way less than the dealerships right down the road. No frills, but excellent service.
Chantilly Automotive did an excellent job fixing an exhaust leak that I had! They were extremely quick and polite. I highly recommend going here to get anything done that you need done to your car and save big money versus going to the dealership.
Had a appointment for my 60k service on my Honda Civic and they got me in and out within the hour. Staff was super friendly and helpful! Definitely recommend to bring your car here.
I would HIGHLY recommend Chantilly Automotive,the best place for Honest service. They treat you like family
I’ve been going to Chantilly Automotive since I moved to the area a couple of years ago. I’ve never gotten better service, or better prices, at any other repair shop. Willy, the owner, is fantastic. All of his guys are extremely knowledgeable. I’ve sent a couple of friends over for various issues and they also had great experiences. I also prefer to give my money to a small family owned shop than any chain place out there. I can’t recommend them more!
Ive been taking my CR-V here for a few years and have always had a good experience. They do a really good job explaining what work needs to be done and how important each specific thing is. Everything Ive had fixed or serviced here has worked well and their prices seem to be pretty good as well.
I can truly say this is the only place I would bring my vehicles to. These guys are extremely honest and fair and seem to really care about their customers and fix only what needs to be fixed. They treat you more then just a customer but like your family...
Excellent service! Very trustworthy shop and incredibly knowledgeable staff, they definitely had my best interests in mind. Thanks to Chris he always there for me . I highly recommend Willy for any of your car service. He has the best shop around 👍
Responsive, quick to accommodate and very fairly priced. The last couple of times Ive been in theyve followed up a day or so after to check all was well. Sometimes its the little things like that, that make all the difference.
Willy came on Sunday and fixed my car. I would definitely come to his shop for any future repair.
Great service and very friendly staff. Work done as promised and done very well. Work is also explained so that you understand what they did.Will continue to take my 2006 Silverado to them.Great place!!
These guys are top notch and are always there when I need something. Great prices, Awesome service and my cars have always been ready when they say it will. I highly recommend these guys and wouldnt go anywhere else.
Every time I get my vehicles serviced here I get high quality, timely, and low cost support. Exactly what the customer wants. Thats why I keep going back. Thanks!
Willy & Chris are the BEST! They quickly diagnosed my car issues (that another garage messed up) got it fixed and me back on the road asap! Honest and reliable! Such great guys to work with!
Great work and help!
Always great service and feedback. The work is done on time and correctly.Thanks for all y’all do
Great work for a great price. Theyre our only stop for vehicle maintenance and repairs.
Very friendly family run business that stands by their work, always willing to help if things need adjusting without any extra payment or pressure. Service and customer oriented. Get all my cars serviced at Dulles South Chantilly Automotive.
Suddenly had a low tire pressure warning light on my way to work one day last week. Headed straight to Dulles South Chantilly Automotive when I saw one tire was going flat. Despite their having a full schedule of cars in for repairs, they pulled it in, removed a screw, and plugged the tire in less than 30 minutes. It is great having this neighborhood auto shop close by and always taking care of us. More than 12 years of great service! Thanks, guys!
Worse place ever, very selfish people and unprofessional,they just want your money, they will lie to you .Never stop here . This people are selfish liars..
I have taken my car there before. The issue was a warning light. They reset it and there was no charge. When it came back on they fixed it in a timely manner. I highly recommend their facility.
Ive been going to Dulles South Chantilly Automotive for 10+ years. I frequently have an old car with many issues and they have always provided me great service at a very reasonable cost. I recently This is a family run business with personal service and I literally dont trust my vehicles with anyone else.
I have being taking my car since I move to this area 12 years ago, found them by accident and like Mr Roos said: There are no accidents, just happy mistakes since them Ive being really happy with their work, quality, value and professionalism. They being taking care of my and my familys cars since then, they have a customer for life here.
Very happy a friend recommended this shop. They completed the repairs quickly and at a great price. Cant ask for much more than that. Highly recommend.
Linda and Willy are friendly and easy to work with. They give you options for repair and spend time looking for the best price for their parts in order to save you money! I highly recommend them to anyone who is looking to get their car or truck repaired!
We have been going to Chantilly Automotive for over 15 years now and have always received excellent service for all our automotive needs. Bill Smith, Chris and Sonny, and the rest of their team have been good to us and have always been willing to take the time and effort to explain problems weve had with our vehicles and to shoot straight with us on what we need. Their willingness to go the extra mile, their professionalism, and expertise are much appreciated, and I highly recommend them to anyone who needs inspections, advice on car problems, or auto repairs - at a fair price.
They are interested in building a relationship which always proves worthy.
Great shop who will give you honest recommendations at great prices.
Got an appointment promptly at a time that worked for me. Great customer service and my car was easy when it was promised! This place is my “go to” when I need service!
I am so happy with this spot.. I feel super taken care of every time I go!!! They really go beyond any other garage and I recommend every one I know to go here.
Wonderful experience! Efficient and professional, the team at Dulles South Chantilly Auto took care of our car issue right away at an extremely fair price!
Friendly staff! Mechanics are very knowledgeable across the board on pretty much any vehicle. Service is always fast, even on major work. Would highly recommend them.
Always a great experience. Nice people who know what they are doing. Definitely worth going to.
The guys at this shop are honest, reliable and knowledgeable- I’m glad my dad recommended them, they really took great care of my car and went above and beyond to make sure I was safe and back on the road.