Great place, good people awesome service. Miss Laura was just amazing from start to finish going above and beyond, helping my family get our new home, we cannot thank her enough for the treatment we received felt like family really recommend this place and Miss Laura.
I am so blessed to not only have found clayton homes but Mayra Pérez. She is helping us find our forever home but not only that. She is also helping us find land for our home! She found us all the best deals and she has kept every single promise made to us. The process might not be perfect but she made it so much easier and made everything happen!Thank you Mayra!
Mayra Perez was very nice, she went above and beyond on showing us all the homes they had in stock and walked us through every step of the way. She helped me look for land to go along with the Mobile for a very reasonable price.
Laura has been amazing through the whole process and has really made the time to help us find a nice place to raise a family . Shes been there every step of the way & has treated us like family the moment we walked in the door. Very professional and caring .I really dont think my review could ever explain how much of a blessing Laura is ❤
I am lucky enough to be getting my new home from Clayton Homes and I am blessed with the way the staff is up for the job your going to them to accomplish. Tommy Briton is helping my husband find the home and land to let us make a permanent home for the rest of our lives together. That is special and an enormous amount of pressure on the one in each role, the person purchasing a home these days is not always able to feel confident in the purchase of a brand new home, Tommy is doing a fantastic job for us. Thanks for helping us!
Switch and bait. AFTER paying full amount cash/checks upfront the prices now doesnt including skirting and steps. Cant be trusted people. Two Star for finally refund me the payments, which at first the general manager doesnt want to and gave the run around like the accountant lady already left the building.
If you are in need of mobile home I recommend there and to ask for Tommy. Tommy answered all our questions and took us to multiple trailer so we could choose the best one!
Great customer service!Our home consultant Maria Casares is the best.100%. recommended.
Came to Clayton homes to find my new home and they were so helpful thank you Manuel R. for making this so much easier!
I bought a house here. The service was great!! I recommend Maria Casares
Mayra was great and wonderful, she answered all your questions and very informative and patient! Definitely would recommend!
Mayra is the best home consultant she is really nice she really helped me and I would recommend her
Christina and Sergio went above and beyond to fix every issue we had. They are polite and I recommend you asking for them when needing a repair to your home. Wish I could say the same for office personnel who sets up repairs.
We went to Clayton Homes with a lot of questions and Mrs. Mayra was amazing. She answered all our questions, and was able to give us some amazing advice. She had a great personality. Definitely go check out Mayra at Clayton Homes she will help you with any questions or concerns.
Great service and a blessing to my family and I.. Ms Laura helped us out tremendously from start to finish and went above and beyond our expectations. My family thanks you from the bottom of our hearts
Clayton homes has great customer service especially our consultant Maria, she is the best!
So my wife and I made an appointment to visit this Clayton Homes location on the first Saturday of the month of August. We are fairly new to the whole home buying so we wanted to see what all options we had. Now beforehand I made sure to look at the reviews and they seemed positive thats why this location was chosen. Our point of contact was Lora. She seemed nice over the phone and texts. During our meeting everything seemed to be going fine however once we got outside and she started to show us around thats were it went downhill. The presentation of the homes that she showed us felt very rushed. We were in and out and she hardly gave us time to look around and ask all the questionswe had. Even made smart remarks after one of our questions making it feel like our questions were stupid. She always asked if we were ready to sign the paper work and ready to buy in such a short time which was not very professional. I get it they are suppose to sale us a home but you cannot force it upon ones self. During our whole meeting she talked more about herself than us and how we felt with the homes which is odd I thought the customer is more important? She also asked us if we put in a good review we would automatically enter a raffle which I found funny. Not sure how many of these 5 star reviews are legitimate now seeing how our first experience here went. However I did like the hispanic decoration that weekend. The team did a great job with that! At the end of our quick meeting Lora told us that she was going to send out the paperwork of the Homes we visited but till this day I have yet to recieve anything via email or phone. So unfortunately my wife and I did not enjoy this first visit and we expected more from this location from what I read online. Just my 2 cents!
I want to say Thank you to Ms. Lora. I loved her very up lifting and amazing ora when I met her. She took the time to listen to my past and listen to what my plans are for me and my childrens future. She was very up front and truthful of how the process works and how it will go. Yall are very lucky and blessed to have such a caring, loving, compassionate women working for your company. I pray she blesses as many people as she can. I might not get the blessing I was looking for when she called me to remind me to go ahead and come in to sign for a home, but she blessed me by her presents and beautiful spirit and she gave me something better than a application or a home for me and my kids...... She gave me HOPE. Something I havent had in 11 years. Thank you Ms.Lora. My God bless you and your family in all that you do and will do in the future.
I want to give these 5 stars to Maria Casares. Me and my husband came here looking for a new home and we were greatly assisted by her. She is extremely helpful and very knowledgeable. I would definitely recommend her to my friends and family in the market for a new home.
Loved my experience. Maria Casares was very knowledgeable and helpful. She answered all my questions and was sweet to my son and family. Great place. I recommend her.
Maria Casares helped me look for a home I like and was a great help with the application. Shes very knowledgeable and awesome to work with .
Working with Clayton Homes - Channelview, and specifically, Manuel has been the best experience. Manuel Rodriguez was helpful, informative, and patient with us as we asked many questions. If you need anything at all I can definitely recommend reaching out to such wonderful asset on the CH team. Thank you, Manuel!
Manuel was Very Helpfull and very nice. Happy to give all the information available. If you have any doubts or questions he will be more than happy to help.
I want to give 5 stars to Maria Casares. She was extremely helpful and very knowledgeable. She is so sweet and she explained everything to us. I am pleased with her assistance. I would definitely be recommending her to anyone who’s in the market for a new home.
We were helped by Maria C she made our experience as easy as can be, I highly recommend working with her.
Tommy Brittain was awesome 👌🏽
Looking to purchase a Mobile home for the first time. I cannot TELL you what Exceptional service we received from MANUEL at this location!! He made a very unfamiliar experience delightful...I came from a different location where the customer service was less than welcoming to say the least!! Thank goodness we went to this location, which is way accross town because I would have been turned off of the entire process altogether. There is alot to say for good CUSTOMER service people!! Thank you!!!
I just purchased a double wide from here. They are really friendly people. They walk you though the process and even try and help you out. I have no complaints. Lora was the person that took care of me through the whole process. Shes great! Super outgoing and helpful. Judy helped me too. Overall, everybody I interacted with in the office was great. I recommend this location.
Maria Casares was a very helpful woman and very accommodating - we didn’t have an appointment, but she managed to show us some homes and gave us very helpful information. She spoke Spanish, which is convenient for my parents, and informed us of the payments and a lot about the houses arrangement. I loved the fact we didn’t have an appointment and she showed us multiple houses and the designs were beautiful. The best part was how she explained everything in detail - something needed now a days. Definitely recommend this place and Maria as the woman to go to. She’s bilingual btw!!
Maria Casares attended us in a great and welcomed way. We absolutely loved the homes she demonstrated for us, highly recommended Clayton Homes to everyone! Thank you Maria for your generosity.
Manuel was a great help! Very friendly and very informative! Didn’t hesitate to help with any questions I had! Looking forward to having him help us through this process!
I want to give the 5 stars to maria Casares she helped my family to have our home. We are very pleased with her help she is so sweet and she explained everything to us. We definitely recommend her I will definitely let my friends know.
Went to check out mobile home options and I was greeted and assisted by Maria Cazares. She is very knowledgeable and was so very helpful. I will definitely be returning and recommend her to any person who’s in the market for a new home.
Manuel was very helpful and treated us very well. They have Quality service and he is ready to answer any questions you may have. Make sure to go on by.
Lora Farley was my agent and working with her made my first time buying home a smooth and fun experience! She’s absolutely the best :)
I recommend coming to Clayton Homes, They give you great information and very understanding. They arent greedy people trying to close a deal. Also they have dope homes. Ask for Mr. Manuel !
Mayra was Wonderful and kind and attentive. And she was very helpful.
Mayra was very nice to us and was very helpful 👍we are looking around for a home and pointed us in the right direction
Maria showed me around very nice explained everything to me I definitely recommend her
I want to thank Maria Casares for taking her time to helping me out. She is took her time explaining on the process work. If you need a home ask for her.
Came here and they gave great deals and were very helpful. I’d recommend coming here and asking for Maria Casares, very nice and good service.
Lora Farley truly cares about you and your family and goes above and beyond to help you with what you need and makes sure you have everything to make the right decision in buying your first home . I highly recommend Lora as your agent ! :)
Manuel was very pleasant to work with, very patient and easy to work with and will answer all of your questions. Definitely will recommend to come and see Clayton homes.
Tommy really helped me with more than enough information! Really nice guy !
Tommy was a very nice person and very helpful and kind man ..I wiuld highly recommend him to all my family and friends..😊😊🤗🤗
My saleslady, Mayra Perez is a wonderful person. she helped me get into the home ive mean hoping to get. she went above and beyond to make sure i was happy and had everything i wanted. I would definitely recommend this place for your home needs!
It’s good service and there nice people, also the houses are very nice plus you can get along with them.
Maria casares was a wonderful and helpful lady. the houses and details provided overall were beautifully made and discussed. i recommend this place to anyone looking for a home and maria as the lady to go to. she speaks english and spanish.
Manuel Rodriguez was professional, very knowledgeable and helpful. I would definitely be recommending him to my friends and family. Thank you Manuel.
Had a great experience at Clayton Homes, great parts to Maria Cazares for her outstanding service. All my questions were answered. Will be coming back again!
Manuel Rodriguez is very knowledgeable, attentive and helpful. He went above and beyond to help my wife and me.
Maria Casares was helpful she helped me get the information I needed .I really do recommend going with her !
Great service Maria help us a lot with information thank you very much.
I had a very great start with a very kind man name of tommy. To hopefully buy my frist home..i eould highly recommend him to everyone
I recently bought my home from here during the pandemic and couldn’t be happier with my experience. Mayra Perez helped us through the entire thing, from picking out our home to closing on our new home. She made it as comfortable as possible since buying homes can be stressful. She made sure we bought our dream home. Absolutely loved it!
Tommy was excellent and very attentive. He answered all our questions and communication was excellent.
Received great customer service assistance from Tommy, very helpful and knowledgeable.
Very good dealer!Extremely thorough in buying process which makes for less work for customer. Great price, and most of all, AMAZING SERVICE AFTER THE SALE!!!And no, I don’t work for them.:)
We are thankful for clayton homes at Channelview. And thankful for maria casares because she always helped us when we need her and answered our questions I recommend maria casares !
Great service from Maria totally recomend her 👏 great service !!
Excellent service, I had the opportunity to buy there with the help of Maria Casares an excellent person
Maria helped us look for a new trailer, amazing customer service
We came to Clayton homes for information on a home! Maria Casares is EXTREMELY helpful and gave us lots of information and was patient with us! Definitely recommend her!
Me and my wife came here just looking for information. We got all our questions answered and have open communication. Thanks Maria Casares
Maria Caseras works anf Clayton homes works with you. Good experience.
Mayra was Awesome very informative excited to get started working with her!!!!!!
Really Love Our Experience With Mayra Perez! Very Helpful ❤️
We bought a home at the Channelview Clayton Homes site unseen and it was everything promised. We did get to view the home before we signed the paperwork but we paid our deposit and ordered the home without seeing this model. Our sales rep Lora Farley went above and beyond to show us videos, pictures, building spec’s and everything she could find before we ordered it. This was all during Covid 19 and we actually got our home in on time too. I would recommend this company and the Channelview site. This was a no hassle deal and they did everything they said they would do. We are so happy with our purchase.
I bought my mobile home from this location a few years ago and the experience was great. I worked with Bill and Fernando. I was able to find something in my price range and both Bill and Fernando really went above and beyond to help with whatever issues I was having and to satisfy my husband and Is issues.
Excellent costumer service from Maria caseres ! Definitely recommended !!
Working with Fernando, the General Manager of the Channelview location, was a wonderful experience. When we had trouble he jumped on it and had it handled within a week or less. He was willing to bend over backwards to make us happy. His crew that worked on our home was kind and knowledgeable. Highly recommend!
Tommy did a great job, very helpful.
Hey Tommy treated my family and I nice !
Great service by tommy
My saleslady, Lora, is a wonderful person. she helped me get into the home ive dreamed of for a long time. she went above and beyond to make sure i was happy and had everything i wanted. I would definitely recommend this place for your home needs!
Very good👌🙋
Purchased a home and the experience was a disaster. We werent able to get into the home as fast as we thought. Obviously I was aware that there were other customers who were waiting on their homes too, but once the contractors did show up, they would start one job and leave it half done. We got tape and texture done and the people who did it, did a terrible job. They left so many bumps on the walls. The painters did horrible as well. They were so careless about their work because they left stains all over the floor. As for the customer service at this location, it is atrocious. Once you sign, they dont care about communicating with you about any concern. The contractors damaged my property and didnt want to respond neither did the manager. I took it upon myself to call corporate in Tennessee and I finally started to see some action. If anyone is in a similar situation I recommend contacting corporate. I spoke to a very kind gentleman who got my issue solved right away. He gave me his personal phone number and we have been in contact. I will be making one last call to share with him my entire experience which has been a nightmare. It is sad that someone in a completely different state shows more concern than the people who are closer. Unfortunately it is too late for me to go back in time. If I could, I would definitely never go to Clayton. Good luck to anyone who steps foot in this office. I do not recommend this place at all. With the exception of Leonard, the staff is not helpful. Read your contracts, double check everything. I have a feeling these people take advantage of their customers.
Had an very smooth home buying experience thanks to Elvia. She didnt give us the run around, and helped my wife and I have our dream home. After so many years of trying, Elvia went above and beyond to help us get our home. I highly recommend Elvia.
Tommy was a great help today.
Maria Casares was very helpful, she really help me get the information I needed. I really do recommend going with her.
I highly recommend Elvia Hernandez of Clayton Homes in Channelview, she went above and beyond her job as a sales woman. She made our home buying experience very easy and pleasant . She worked very hard trying to find the right home for us and helping to find a lot to put it on. So thank you Elvia for making our dreams come true and helping Me and Robin own our first home together .
The customer service is top notched. The homes are beautiful. The staff are more than ready to assist with a location and the financial aspects.
Elvia is AMAZING!! She communicates everything with you, and keeps you in the loop at all times. She helped us get our beautiful home (which we love), and made sure we had everything we wanted in our home! Please go see her you wont regret it.
Mr. Manuel was VERY helpful!
I had the greatest experience with Maria Casares, she is absolutely wonderful and she helped us in every way that she could, she is great she explained everything to us since the very beginning. We are happy with out home and we are so glad we were able to get the double wide home that we wanted. I highly recommend her.
Call Elvia! She is amazing! She really listens. This is the key to making long lasting customers and friends. Good job and thank you for helping so many wonderful residents at Bramor Place.
I visited Clayton homes today and Maria gave me a lot of good information and I recommend going with her.
Tommy will work his hardest to help anyone he can. If u are looking for a place to call home that is ur, stop by and see tommy
We purchased a small mobile home from this location after completely flooding out due to Hurricane Harvey. Tommy worked really hard to help us get in a home we could afford. The home was delivered and set up and all was well until the heat of summer came. The A/C installed wasnt large enough to keep the trailer cool and Fernando, the manager at Clayton Homes, worked with me and the factory to get the problem resolved. They are a great bunch of people over there and will go above and beyond to make things right for the customer. I appreciate all the efforts by the team.
Were seen by Maria casares very nice & polite ! Great attitude so helpfull with everything we needed ! Highly recommend!
I came in on a Saturday morning in July looking for a new home. I was referred by a friend who also purchased one. I had a budget set price. Claytons was my first stop. I worked with Mr. Tommy. That Saturday, I decided to then go look at 2 other locations in the Houston area and neither could beat the price and deal Mr Tommy had to offer me! If you are shopping for a new home PLEASE ask for Mr. Tommy and let them know you saw my review. He is an amazing guy, dedicated to his job, gives you feedback ASAP. But he is on top of his priorities! He explained to me everything. Thorough with the process. He recommended the top 2 creditors.When I moved to my area, a mobile home park, I had a few rough patches with management here. I was grateful for management to have helped me with the issues. Now on the other hand.... Unfortunately I cannot give 5 starts as Id hoped. There are some downfalls towards my move in and settling in. Nothing major with Claytons. I love my home. Absolutely do! But little nick-nacks need attention. My master bath needs the tacks placed so the shower vinyl stays in place. The glue dried out - possibly because it was during summer. The plumber never came back to fix the grass to cover the underground pipe in the backyard.NOTE TO BUYERS: It is the contractors responsibility to clean up. Take before and after pictures of the property. Being busy isnt an excuse to leave a job half way nor 3/4 done. My back yard is still undone.I have contacted Fernando head manager of this office and yet until this day nothing has been done. Plus my friend who I was referred by, was promised to get her $500 incentive. IT HAS NOT been received - this was 4 months ago and I have reminded management more than once. I cannot give 5 starts. 4.2 for the lack of the minor things I listed. But 10 ⭐ for Mr Tommy for being an awesome sales man.
Nice service from Ms. Maria Casares. Very nice lady walk us thru the application process. Excellent customer service.
The staff was horrible. I didnt feel welcomed and the blond was rude.
3 weeks just for them to call us and tell us we were denied, Ive never experience this type of service before. Act like they didnt have a care in the world.
I bought a home form here 3 years ago. It was a great experience and I have called on my salesman, Tommy, several times for random things and every time he has had an answer for me and has put me in touch with some outstanding contractors.
Maria Casares did an excellent job at helping us choose the best options for our home and was there for any and every question we had!
Good people that are willing to work with you Tommy is a good person and I love my new home
Leonard is the one to see. Every problem he walked us through personnel, was always polite and always helpful. If he didnt have the answer he found it for us or someone that did have it. Would and have recommended to family, friends and strangers.
I went to Clayton Homes Channelview TX trying to get a new house, and Maria Cazares help me a lot with the process and gave me great advices for my house.