Great staff, and I purchased some kicks for a great price. Frankie S, the person that helped me was great! There were so many options to choose from, so I will definitely go back for more. These are two pair of new balance I bought (one foot of each pair is in the pic). They had other awesome colors too. I paid $50 for one pair and $60 for the other.

Purchased 7 days ago. Poor quality shoes. Went to return. Wouldn’t accept return. Chris was the salesman who guaranteed that he would accept a return if the shoes didn’t work out. Giselle was the employee at the counter who refused to return. Really sucks since I live 30 minutes away. This is after 3 days wear. They look 1 yr old. Gross.

Great service and selection of Nike Sneakers

They had great customer service and was moving the line while attending to the roaming customers

Very helpful

Employees pressure customers to provide an email as the only means to obtain a receipt. I should not have to but was pressured to.

My son and I walked into the store and asked about a pair of Air Jordans we both wanted to purchase. The 2 associates could not answer the question nor did they even want to check in the back to see if the shoes were in stock. They told me to call tomorrow and someone else would check tomorrow for me. I couldnt believe it!!! I told them I am willing to spend 400 dollars right now and you will not check for me! You want me to call tomorrow! They both said yes. I would not recommend this store for your shoe purchase, since they dont care about customer service. I did get my son and I shoes else where, that store was very greatful for the sale. Champs must not need the sale I guess.

Really good customer service, and really good looking employees, especially this Mexican kid with glasses, ask for that guy, amazing... :) champs is where its at!

Friendly staff unfortunately the last three times Ive went they have not had my size in anything I want I will never understand that but that is not the staffs fault

Good selection of sports shoes and clothing.

They send you coupons in the mail. And it’s not true or valid.Sucks !!!

Best shoe place

Its a lit place. For the youth.

Cool place

The customer service is definitely lacking here. Huge store and when they are busy there are not enough employees working.

Shoes and shirts and stuff, oh my!

Disorganized