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Experimax Chandler
4015 S Arizona Ave Suite 4, Chandler, AZ 85248, United States
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Experimax Chandler
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Sy
Review №1

These guys are awesome. Quality work, exceptional customer service and reasonably priced. 11/10 would recommend

Sw
Review №2

Went in to get a new battery for our MacBook Air. They had the battery installed within an hour at a fair price. The guys also helped us clean up some viruses and update the browser. Great service!! Highly recommend!!

Qa
Review №3

Very great service with a very versatile skill set. I highly recommend their services.

To
Review №4

Syed was very professional and friendly. I went in for a new iPhone screen and they had the best price, it was done in 30 minutes and got some discounts on accessories. I would highly recommend these guy!

To
Review №5

Really great service. Thanks guys. Highly reccomend.

St
Review №6

Amazing and quick work by amazing folks. They repaired my MBP at a very affordable price and they were very friendly and knowledgeable.

Ma
Review №7

I was struggling to get my i phone working for the network not working issue for almost 3 days trying to talk to all types of agents at all possible help desk. Nothing worked finally I approached this store and in minutes they solved my issue and fixed it . These guys at the store are very quick, clear in explaining and resolving the issue . Best customer service and genuine guidance !! Thanks guys 👍🏻

Ch
Review №8

Great Experience, helped me to figure out how to use my Apple Computer. Polite and courteous. Me A computer dummy, He was great helped me to understand without getting frustrated with me. 👏🏿👏🏿👏🏿 Thanks For Your Expert help.😊

Pa
Review №9

Nice people here that worked very diligently to get my phone working again. Willingly tackled my android phone even though it appears that they specialize in apple products.

Ja
Review №10

More than just Apple repairs, they fixed my Pixel phone. They were fast and reasonably priced.

Ib
Review №11

Wonderful service, the people here know their stuff and are very accommodating. Thanks so much guys!

Na
Review №12

Have been coming to this place for all our broken screens, these guys are great! Very helpful, professional and fair prices. Got assistance after hours. Couldn’t not ask for a better place to help with our phone issues! Thank you for your help!

Ba
Review №13

Sayd went above and beyond to rebuild my computer. He came to the house to actually teach me how to use the new hardware he put on. Besides, my dog REALLY likes him. These guys are courteous and professional.

kc
Review №14

Syed and Muaz were friendly and helpful, they were quick to complete the job on time too!

To
Review №15

Very friendly and knowledgeable. I didn’t wait longFor service either. I’m almost ready for an upgrade and I’m definitely going back here to do my business!

Sp
Review №16

Awesome place!! My new screen looks great!! They did a great job replacing my screen and they did it fast and at the price they quoted me on the phone.

Ma
Review №17

I would highly recommend Experimax. I have used them for issues with my iPad and my iPhone and have been really happy with their service. They are reasonably priced and their staff is friendly and knowledgeable.

Ro
Review №18

My iPhone wasn’t charging so I brought it in and they cleaned out the port and didn’t charge me. Great customer service, we loved that store!!

Ka
Review №19

I have worked with Syed several times. He has fixed my I-phone and helped me purchase and set up a Mac Book. They provide amazing customer service at a very fair and reasonable price. I highly recommend them.

Ja
Review №20

This was my 2nd experience with these guys. Their service is fast, reasonable and they are very courteous. They do excellent work!

Jo
Review №21

Had a piece of clay stuck in the charging port of my iphone and it wouldn’t charge, took my phone in and they took out the clay and fixed my phone in a matter of seconds. great service!

Ma
Review №22

All products and services were provided with efficiency and care. I would recommend this shop to anyone needing Mac and Apple devices and services .

Je
Review №23

Im so glad I stopped in, they switched out my hard drives from one mac book pro to another..in less than 30 mins and was decent price highly recommend friendly staff!

Be
Review №24

Very courteous service. I thought my phone screen was cracked but it was only my screen protector. He cleaned my phone and replaced protector. Id go there again for repairs.

Vi
Review №25

Excellent job! The back glass of my S10+ is like new.

No
Review №26

These guys are great. Nice doing business with people who keep their promises and deliver their product and service on time and for the quoted price. This is the second time Ive needed these folks and both times were good to do business with, so I know theyre consistent.

Ro
Review №27

I have had my Mac Book Pro in twice. Both times I couldnt be more pleased. My laptop was frozen and they fixed it. Next time they fixed my bluetooth keyboard. Then they removed 50 gb of junk that I didnt need and cleared up space. Finally for free they ran malware and deleted 8 bad viruses≥So I highly recommend experimax. Very knowledgeable, honest and fair prices.

Aa
Review №28

I recently sold my MacBook Pro to a gentleman from this company. The transaction went as well as could be expected.I would recommend doing business with them if you are selling your used Mac.

Da
Review №29

Very friendly and knowledgeable. And great customer service!!!

Ri
Review №30

Absolutely amazing customer service! I def recommend everyone coming to this location. If I can give it a 10 star I would !

Je
Review №31

Super easy experience selling my MacBook Pro! Highly recommend this business for anyone looking to sell used Mac products.

Pa
Review №32

Very knowledgable and personable. Quick service. Nice store.

Os
Review №33

When I came by on tuesday afternoon, i was speaking to Jeremiah. He was a very honest and very knowledgeable person with windows laptop. I had so many questions towards to him and answered my questions. I came back on Saturday and showed my laptop to his coworker, then I had to decide if I should order these 2 16 gig rams. Then, I actually decide to say go for it. I appreciate this store, Jeremiah, syed, and rest of their coworkers. I appreciate them and I will come back to this store. Last but not least, this store is clean and fun to learn a thing about pc/laptop.

We
Review №34

The problem with my Mac was quickly diagnosed and repaired the next day. I’m very happy with the service.

Ca
Review №35

I was in and out in minutes! They were terrific! I recommend them highly!

Am
Review №36

They did a awesome job we had our phones and computers fixed they are friendly honest and fast. and the best prices we could find anywhere.

Ah
Review №37

Experimac Chandler is amazing place for your phone repairs.My son dropped my iPhone XS Max and shattered screen with black spots. I called around to get quotes and chose Experimac. I was not disappointed, they had my phone ready in no time and screen looks great. I will be coming here for all my repairs. THANK YOU Syed.

To
Review №38

Great experience! Does exactly what is promised. I would highly recommend. Tony P.

Ch
Review №39

Amazing job doing some repairs on my 2011 and 2015 macbook pros! Needed battery and speaker replacement. Super professional and very reasonably priced!

Mi
Review №40

Great service. Great price. Very friendly.

Ch
Review №41

So grateful to have Mac expert, Syed, so close by for Mac and I-phone tech support. Syed provides excellent customer service and also is a very kind person. Syed is and will continue to be my Go To professional for all my Mac and I phone needs. Thank you, Syed!

Sc
Review №42

Great service free prices great people

KJ
Review №43

Unmatched service, very professional and highly recommend anyone looking for a fair price to sell their apple devices or find one at a great deal come here. I had the pleasure of working with Fraz and this was a great experience.

De
Review №44

Great quick service in my iPhone screen replacement. Knowledgeable staff make getting the repair enjoyable.

Gu
Review №45

Really good people helped me no problem and was easy to get my phone fixed highly recommend coming here

Ka
Review №46

Verity helpful. Would highly recommend

Ta
Review №47

Awesome customer service and super quick fix!! My charging pin broke off in my phone and I took it in and these guys had it fixed in no time! Thanks so much for an awesome job!

Jo
Review №48

Excellent friendly prompt service at a reasonable price.

An
Review №49

Excellent service! Best prices I found in the whole valley. Kind, professional employees. Helpful, fast and willing to go the extra mile. Will only use them in the future

As
Review №50

Quick repair service, reasonable price.

Ro
Review №51

I chose this place based on Google review and was happy I did. My son broke off the charger in the ipad and I was afraid to remove it. These guys assessed the problem and fixed it on the spot without a charge. Based on the amount of people waiting to be helped this place must do good work. Also I noticed some refurbished ipads and stuff that were priced well ... will be back.

Wy
Review №52

Great place and gave m a great price. Overall would highly recommend!

Ni
Review №53

Syed helped me out the entire process of fixing a couple major issues I was having with my MacBook pros. Thanks for the help and getting my computers working again. I would recommend them for all repairs.

Da
Review №54

Bless these guys for fixing our old lap top easily and quickly at affordable prices! Heavens knows we need ALL the lap tops now more than ever! Kids being online school due to Covid makes every lap top essential.

Ro
Review №55

This place is the best, my phone was a blank dark brick and they fixed the charging port and had it charging in 10 minutes!!! I had gone to T-mobile and they said it was worthless!! Thank you all so much!!

Ro
Review №56

Syed is the best computer repairman in Chandler and has a wonderful family who is 100% behind him in his work and business building efforts.

Da
Review №57

My phone was damaged pretty bad and they completely fixed my phone and even informed me of a problem I didn’t know I had that my battery was degraded and gave me a discount since I was already having my phone fixed and the owner even gave me a ride home when he found out I was going to be waiting for my Uber for a while highly recommend going here they fix your phone very well and fast and the staff is very helpful and accommodating

Al
Review №58

I took my laptop to get the screen fixed which they did but it mysteriously wouldnt load past reboot screen after that. I never had any issues before I took it in, which resulted in me purchasing a new laptop since I paid 150 to my screen fixed on a old laptop I wanted to replace anyway but was trying to take a cheaper route.

Sc
Review №59

The employees at Experimax provided excellent customer service! My son left his phone sitting on the trunk of my wifes car. Between his carelessness & her aggressive driving, we later found it in the middle of the road.... in much less than mint condition! We were hoping for just a cracked screen (for his sake)..but ultimately it couldnt be spared. The staff at Experimax gave every effort to fix/salvage the phone though inevitably it wasnt possible. Concerned now that his apps/etc were forever gone (because who backs their phone up to the cloud..even when Dad suggests it weeks before) we returned later that day!? Going above & beyond, they somehow found a way to access & backup his vital documents..off the road phone!! Thats a win in my book!

Ja
Review №60

Pleasure doing business! Very friendly and great customer service!

Za
Review №61

Very professional and friendly. Made the experience pleasant and easy.

Da
Review №62

Really professional and great business overall. Would work with them again.

Bi
Review №63

Great place. Excellent staff. I highly recommend!

GE
Review №64

Amazing services. I went in a couple of weeks ago to get a charger for my laptop. The charger ended up not being the right one but one of the workers helped me look for the right one online and he didn’t have to do that thank you so much ! ☺️

Ja
Review №65

Perfect fast service and way better than going to Apple

Do
Review №66

Always a great experience when I come into Experimax. Fraz is an extremely nice guy and displays top tier customer service. The first time I went in a couple of months ago I was very low on money and needed my laptop for work and he fixed it for me regardless of the fact that it was an HP and not a macbook (because they are a macbook store.) All the while they let me borrow one of their computers FREE of CHARGE.Today my girlfriend wanted a new computer and I told her that we had to go to Experimax and again we were dazzled with Fraz and his experience and no pressure sale.If you need anything done for your Apple products this is the ONLY place to go. I know I wont go anywhere else.

Ke
Review №67

2 iPad and one iPhone brought back to life and working great thanks to experimac.

Ch
Review №68

Took my iPhone 6s here yesterday because of (what I assumed) battery issues. They confirmed it was my battery and replaced it in less than 15 minutes for a very reasonable price. Amazing customer service!

An
Review №69

Accommodating and convenient. Very polite

Ma
Review №70

Excellent service!

Ke
Review №71

Great service at a fair price - as usual. I drop my old iPhone 6 and badly cracked the screen. One hour and $49 later I am good as new.

Kr
Review №72

Went there to fix my sons cracked screen on his SE. Syed and team were very courteous and quick to give an appointment. They fixed it on time and put a screen guard as well to make sure we protect the phone to the extent possible. Amazing experience!!!

Mi
Review №73

Purchased my computer, professional company, very helpful, very nice!

Jo
Review №74

Very great customer service. They went above and beyond to take care of my I phone 8 screen issues. Would highly recommend!!

Za
Review №75

Great guy was straight up from the begining and have nothing but good things to say about how he does business.

Da
Review №76

Went to look at phones decided to buy . Moz was very helpful and explained all about the iPhone and the difference between my android and apple. I recommend this store to anyone who wants to buy a remanufactured phone,they give you a warranty the same as a new one.

Ab
Review №77

I needed to get several things on my iPhone 6s Plus fixed in order to trade it in. The staff at this store were extremely professional and understanding of my needs. They didnt try to upsell me extra services and were trying to help me repair the part of my phone that needed to be fixed for the trade in only and nothing extra. Another customer who was in the store at the same time had an iPhone 11 screen needed to be fixed and they checked the cost of fixing it at the apple store to make sure the customer was actually saving money by going with them instead of the apple store. This type of business ethics is something I really appreciated and makes me confident they are trustworthy. The quality of the repair was really high, I couldnt tell it had been repaired at all and I am confident I will get my full trade in. The pricing here was also much lower or equivalent than competing repair services in the area. The store was very spacious with place to sit while you wait and very clean unlike some other competitors. Overall I could not recommend this place enough!

mu
Review №78

It’s was a great experience I was help by syed he is great

Er
Review №79

Syed is amazing! Very professional and a genuine person. I took my iPhone to get the back glass replaced. It ended up taking longer than expected but Syed made sure it was fixed as soon as possible. Outstanding customer service, I will definitely be back and I highly recommend this place.

Ca
Review №80

My computer completely crashed and Nadine was so helpful! She not only helped us with purchasing new laptop computer but also was able to upgrade the ram and use my old hard drive! They have a great financing program for 3 months which helps tremendously especially when youre not planning on buying a new computer. Thank you very much for your expertise and customer service they were more than willing to help!

La
Review №81

Lovely people, got phone problem fixed in seconds :-)

Ja
Review №82

I was setting up my home office and got some of accessories and parts from here. I know they also repair repair/fix computers/laptops etc . Prices are much cheaper here compared to big stores. Ppl working here are polite and helpful. Recommend

Gr
Review №83

This place seems like a great place for old Apple products. The prices were reasonable, but the technology was somewhat dated. Shopping there helped us to understand what we liked and what we didnt. We ended up getting a MacBook Pro at the apple store instead with a great back to school deal.

Ch
Review №84

Friendly, knowledgeable family-run business. Very reasonably priced for replacing my damaged Macbook Pro screen. Highly recommend

Br
Review №85

Syed is very simple and knowledgeable explains benefits in simple terms. Excellent.

Ar
Review №86

This was my first time financing anything and I got approved for 1500! Theres no catch or nothing! Highly recommend! If you need a laptop, computer or a iphone come here! Or simply just need some fixing on your apple device this is the place to go

Sh
Review №87

I have come to Experimax a couple times now after recently moving to Phoenix and Syed and his team have been great. Not only did they do a good job with the repairs, they also were better priced than other competitors I checked. Syed did mention they are the new owners and have nothing to do with reviews from the prior owners. I will come back here for all my mobile phone and computer repairs. You can trust these folks to treat you right and not take advantage of you..

Ka
Review №88

The Experimac on Arizona Ave in Chandler is family owned and run..all the employees are so helpful and knowledgeable. We had a great service by the son, Mauz...would highly recommend taking any computer problems to them.

JO
Review №89

I just bought a 2014 iMac from them. They transferred the data from my old PC without a problem and bought my old PC. Since then I’ve gone back for help with my iPhone and iPad which they cleared up in minutes. They were friendly, efficient, patient and knowledgeable, who could ask for more?Sure beats fighting the crowds at the Apple Store.

Bo
Review №90

Just go . . . You’ll be glad you did. They can fix 99% of issues and if it is something they cannot do in-house, they let you know up-front at no cost! Highly recommended 👍

di
Review №91

Good honest business man.

MO
Review №92

I recently bought a used iphone 8 plus from here. While switching my data from one phone to the other, i ended up with software issues. When i contacted them, Syed could not have been more helpful, with suggestions and advice, until my problem was solved! He wanted a satisfied customer and i am! I would highly recommend this business!

Ti
Review №93

Great work, friendly service, and fair pricing. I felt they went above and beyond to help us with an older iPad.

he
Review №94

The kid told me I was getting a great deal on a phone, I took him as his work as the professional. My mistake! When I got home I looked it up and he did not give me a deal at all ... he inflated the price and then sold it to me the same price (on the high side) that it was going for all over ... I used to go here because the prevous owners demonstrated honesty and integrety. Not so anymore ... wont return

Ra
Review №95

My iPhone 6 Plus battery started to go (90% to 30% in 4 minutes). T-Mobile wanted $600 for an iPhone 7. Experimac, 10 minutes, and $43 later, I had a new battery and was on my way. Great service.

La
Review №96

Extremely friendly and knowledgeable! Bought a used Mac book, exceeded my expectations. I will be back!

Ha
Review №97

Whatever you do, GO HERE. I am from Chandler and currently live in San Diego, any phone problems I wait until I come home to go to Experimac. They are FANTASTIC. Best customer service ever, they fix your phone so quick. I’m a frequent visitor because I am a little clumsy, and they’re the best always. Even when there was a minor problem after one of my fixes, they fixed it no problem! I always recommend people to this place- they’re just amazing!

Le
Review №98

Nadine and Sierra are absolutely amazing! Exemplary customer service as well as fast and reasonably priced. They fixed my phone in no time and it looks like nothing ever happened to it. Will use again and recommend to all my friends and family!

Mi
Review №99

Needed to replace a broken home button on a 5s. I went in and the young lady asked me to fill out a form while she took my phone to the back to work on it. As i finished the form she returned my phone with a working button. Flawless work. Wonderful experience. Ill be taking another phone to get a screen replaced.

Je
Review №100

If you have a computer to be fixed, they do not know what they are doing. I was told that my computer was done, great! Went there, told them to plug it in to see, and nope it was not. I told Kade to look at it and call me when it was done (that day). Well I got a text from him saying that they got really busy and waiting for someone to come look. Kade even sent a pic of their security cameras to show me that they were busy. Did not need to see that!Next day, I texted Kade, I told him just because you got busy doesnt mean that you put this on the back burner. I am a paying customer too, especially when I made the trip there to pick it up and it was not fixed!Kades response: Certain repairs like mobile phone repairs and mobile battery replacements get put in priority because the ocmpany markets those repairs to be done in a short time...Kade, I dont care! I feel as if I am not worthy of time, the computer has been there over a week and it is not fixed.The other guy who can barely speak english talks as if he is angry.Everyone there at the shop passes the buck. They do not know how to fix anything expect screens. Good luck!Your customer service sucks!

Information
100 Photos
100 Comments
4.5 Rating
  • Address:4015 S Arizona Ave Suite 4, Chandler, AZ 85248, United States
  • Site:http://experimax.com/chandler-az
  • Phone:+1 480-207-1109
Categories
  • Cell phone store
  • Computer store
  • Computer consultant
  • Computer repair service
  • Data recovery service
  • Mobile phone repair shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–4PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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