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Audi Chandler
7460 W Orchid Ln, Chandler, AZ 85226, United States
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Audi Chandler
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Ge
Review №1

This was my first time actually having a pleasant experience at a car dealership. Everyone was so friendly and easy to work with. Thank you Aaron, Parish, and Jack for making the entire process so effortless. I’m absolutely loving my new Q3! I highly recommend Audi Chandler.

Al
Review №2

I had been to a few Audi dealerships in AZ, but ended up buying my car through Audi Chandler because the team there was the absolute best to work with. Kristian Diaz was beyond helpful and never made me feel rushed or pushy with moving forward with the process. Kristian stayed late until I was done with all the paperwork to explain my new car to me and really went above and beyond to make the experience an enjoyable one. I highly recommend going to Audi Chandler for your next car purchase!

Wo
Review №3

Audi Chandler is my goto place for service. The service guys are the best, especially George. The repair technicians even greet and speak with you to update you on the services performed. The service guys send prompt email and text updates and honor requests. Theyre all professional, courteous, and work to resolve the issue both on a personal and business level. Very fair and I got my SQ5 fixed twice for two different items. I will definitely come back and recommend to others. Superb job 5 star A+++++

Ja
Review №4

We had a great experience purchasing a new 2022 Q3 from Audi Chandler! Kristian Diaz is a super friendly and helpful salesman that made everything so easy, especially since we came from out of town. We totally recommend this dealership and you should ask for Kristian!

Lu
Review №5

I just bought a Q5 from Audi Chandler, my experience was great and easy.All personal was friendly and made me feel super comfortable. I had Kristian as my sales person, he was super nice and happy to explain everything about the car, and answer all my questions.This is our second car from Audi Chandler we are loving them!

Ke
Review №6

Jessie at Audi Chandler made my car buying experience seamless and I felt valued. The customer service experience is really great and Id recommend to anyone!

Ah
Review №7

I was able to work with Max! He’s a tall man with a nice English accent...he swears its real...supposedly...In all seriousness, he was very kind and patient. Throughout the process he communicated well and made me feel just as important as other customers. If he didn’t know the answer to a question he found out. He was very easy and enjoyable to work with!

Je
Review №8

Best car buying experience I’ve ever had. Great, friendly service from every representative I encountered. My specific salesman, Jessie Becktell, was phenomenal. Found me the exact car I wanted and kept me up to date on the status as it made its way to the dealership. I will definitely be going back for our future cars.

de
Review №9

BEST CAR BUYING EXPERIENCE. Jessie was extremely helpful in getting me a new ride. The staff was super friendly and patient. Very stress free car buying experience!

SH
Review №10

Jessie Becktell was wonderful to work with. He gave us a ton of options, NO PRESSURE, and extremely nice guy. Love the car!! I would highly suggest working with Jessie if you want a pleasurable experience buying a car at the best possible price.

Da
Review №11

My loyalty to the Audi brand remains strong, how could it not when I get to work with such an amazing group of professionals like to team at Audi Chandler. I recently made another purchase at this great dealership, and per usual the transaction was hassle and drama free, and I was in and out within two hours (which is unheard of these days).While working with Jessie is Sales, Gerald in Finance and George in Service...its always a great experience. No tricks, no BS and no gimmicks. Just a straight up group of professionals that truly know and live customer focus, and know their brand like the back of their hand.Thanks guys, its always a pleasure.David B. Rodriguez

Em
Review №12

As a first time buyer I would definitely recommend this dealership, you will not be disappointed! Clark and Jerry were very respectful and professional about their services and got me out of the dealership in less than an hour or so! Great place! 10/10

Jo
Review №13

I had a great experience with Audi Chandler! They were helpful, easy to work with and made buying the car super easy. The follow up was great as well. Jessie B. is your go to guy for excellent service.

Er
Review №14

Worked with Jessie Becktell on the purchase of a CPO 2019 Audi Q5 and couldn’t be happier with the entire transaction! Jessie had the car pulled up to the front of the building and running when we got there so we didn’t have to walk around the lot in 108 degree heat and then get into a sweltering car for the test drive. Very thoughtful! Jessie was nothing but professional. He thoroughly and honestly answered all of the questions we had and did not pressure us in any way. I would highly recommend to anyone looking to purchase a vehicle that they go see Jessie at Audi Chandler.

Se
Review №15

Clark has been amazing- he was super helpful, responsive and the entire process smooth and easy. The entire staff at the Audi Chandler location has been great to work with, very friendly and knowledgeable. Highly recommended!

He
Review №16

Parrish from Audi Chandler has been extremely helpful and polite! I am relocating to AZ from the east coast and he helped me secure my 2022 Audi Q3 seamlessly. Would 100% recommend him to anyone looking for a new Audi.

Pr
Review №17

I went to 4 dealerships in 2 days and ended up going with an Audi. From start to finish it was a great experience. I worked with both Kristian and Clark. They honestly were really rooting for me and trying to help me out with my interest rates. They made sure to follow up after and leaving the dealership was such a positive experience. Highly recommend asking for either Kristian or Clark when you go!

Th
Review №18

Audi of ChandlerI entered this Audi dealership of Chandler and had Richard Brettfeld as my sales agentI will start by saying the experience was excellent and now I’ll explain whyHave you ever gone into a dealership sit down at the desk of a sales person only to find out you know more about the car that you want than the sales person does? Why would you buy a car and spend your hard earned money without the knowledge of a sales person to inform you of better decisionsRichard it’s not only a sales person but has worked in the automotive engineering field. He knows everything about cars inside and out and not from reading in a brochure, his personal experience has allowed him to design automobiles and parts he is truly an expert in the field and anyone to have him as a sales person should consider themselves luckyI was weary about purchasing an Audi, I have owned Mercedes, BMW, Jaguar, and other high-end cars. After speaking to Richard about Audi’s design and how they are made, components that Audi uses and the quality of materials, I was convincedy beyond a doubt that Audi was genuinely a quality built carMy opinion wasn’t derived from a sales person trying to tell me how wonderful the car is, rather, an explanation from Richard of how the company values quality, build and reputationTo make things even better Richard provided a seamless, smooth sales process which enabled me to ask all the questions I had He was not pushy, he was not high pressure, and he only provided facts and straight answersBy far, the most comfortable car buying experience I have ever had, I am confident in the quality of the car I purchased because of the straight forward answers about the vehicle and the buying processRichard, you have turned me from a Mercedes person to an Audi person and I look forward to meeting you again soon for another vehicleTom CoppolaAudi A7 2021

Jo
Review №19

I came in to trade in and buy a car I looked at online. I had an appointment with Jim and he had called out sick no big deal. On my drive to the dealership Parrish Flores called and let me know that he would be helping me since Jim was unavailable. From the start everything was smooth looked at the car took it for a test drive and then went in to gather the paper work. Parrish was efficient and professional. The experience here was absolutely fantastic and if Im ever in the market for another car or SUV I will definitely be coming back to see what they have to offer.

K
Review №20

Love my new Audi S5 Sportback! I worked with Jessie Becktell and had a great experience! Jessie was very prompt in communications a d helped me through the ordering experience! I was able to do this all with email. Once at the dealership to pick up my car, the team was friendly and efficient as we finalized the purchase. If you need a car, give Jessie a call!

Di
Review №21

George always does a great job with our Q5. Great service from everyone at Audi Chandler.

Be
Review №22

I had my vehicle listed for Sale online and Max at Audi Chandler made me a great offer that I couldnt refuse to buy it without making me commit to a trade. Great delership, salesman and very pleasant transaction! Recommend bringing your business here!!

Ka
Review №23

Best car dealership experience I’ve had. Quick smooth and they know the cars well!See Tonya to get your Audi!

sh
Review №24

Clark Smith is awesome. He made me feel like family. His knowledge and expertise were very apparent and comforting to me as a buyer.. Im extremely happy with my purchase and very thankful for his patience and help.

Va
Review №25

Excellent service from Parrish at Audi Chandler. Very helpful and goes the extra mile. Will definitely use them again in the future.

张圣
Review №26

This is the second car we bought from Audi Chandler. Always beyond excellency. Our sales manager Jessie “The Rock” is truly a rockstar, very professional and personable. He went above and beyond to get my dream car. Our finance manager Tara is also the best we’ve ever met! The whole team in Audi chandler is wonderful to work with! Thank you guys!

Jo
Review №27

Great customer service. They explained the service and repairs and even worked with me to come to a reasonable price. Highly recommend them.

Ja
Review №28

Never enough loaner cars. They were able to find one for me (which I SOOOO appreciate) but it always seems impossible to get a loaner car here.Everything else about this Audi is awesome.

Co
Review №29

I worked with Jesse and he couldn’t have been more helpful. He educated us on all our options and helped us pick the best one for us financially. I typically hate going to the car dealership but Jesse made the experience smooth and easy.

Br
Review №30

Jessie was great to work with, would definitely work with him again for future Audi purchases. During a time where car lots our empty and it is a sellers market, he got me in the car I wanted and for a fair price!

St
Review №31

I know great service when i receive it. My Service Advisor, Al Rizzo was absolutely amazing. His service and the repair of my vehicle was beyond my expectations. Thank you Al. Chandler Audi and Al will be the only one to service my vehicle.

Ke
Review №32

Had a perfect experience at Audi Chandler with Clark Smith! Everything was very quick and streamline. He was always responsive to texts/calls before driving to Chandler to see the car. A++ experience. Could not have asked for a more pleasant experience. We will be returning for sure when needing a new vehicle.

Cr
Review №33

Showed up to look at a Q3. We were greeted by Kristian Diaz. He showed us all the features and we test drove one. Wife loved it. We had seen an orange one the day before on Mill Ave and that’s what we wanted. Unfortunately the only one they had was just sold. We exchanged numbers and email. We looked at another red Q3 but it wasn’t what we wanted. While having lunch the next day Kristian emailed me saying the orange Q3 was available, the sale fell through. We made an appointment for Sunday and bought the car. We arrived at the showroom Wednesday to pick it up. Kristian went over everything the car has. Finance gal was super awesome and fun. Just a real pleasant experience. Best we’ve ever had buying a car. We’ll be back for sure. Thank you Audi Chandler!

Ta
Review №34

Jessie Becktell is awesome! Professional, easy to talk to and a Veteran to boot!! Great experience.

De
Review №35

Jessie and Jack were both amazing!! They went above and beyond to help me close the deal!! I would buy another car from them in a second!!

De
Review №36

My Audi A4 was under warranty and it needed a new transmission. The transmission had to ordered from Germany. I understand that replacing a transmission is a big job, but these were the mistakes made that I did not find out about until a week to over a year after the repairs were made.1) Just over a year after the transmission was replaced, I noticed a creaking sound when I applied the brakes that seemed to come from under the car. So I looked under the car and found two of the very large bolts with square nuts that hold a subframe to the main frame missing (see pics of the missing bolts). I think it most likely that these were either not put back when the car was reassembled or not tightened and fell out. I decided to replace them rather than go back to the dealership who I thought would likely give me the runaround as over a year had passed. I cant think of a better explanation for why these would be missing. The creak was fixed after I replaced them.2) About 1 week/few days after the transmission was replaced I noticed a burning smell when driving on the freeway that came and went. I had no idea of the cause and after about a week it went away. I couldnt even be sure it was from the car vs something in the air. A few months later I noticed that the wheel well liner (a felt-like substance) was flapping loose and a whole was worn in it just where the tire would rub against it as it was loose. I imagine that it was not connected correctly following the reassembly and the burning smell was the tire wearing a hole in the liner. I decided to replace this myself as again, I felt like I would just get the dealership runaround. I suppose it could be unrelated to the transmission replacement.3) I decided to look around for any other missing or lose parts and found that a hose was not clamped back properly (see third picture). I needed to take the car in because of a noice from the front and asked them if they could please refasten the hose (after telling them the transmission story). They said they looked and couldnt find anything. The picture shows that the hose is not clamped. I suppose this could also be unrelated to the transmission replacement but its certainly something that would have been removed.4) That noise I took the car in for in #3 above, they could not say for sure what it was but it was likely a wheel bearing. They would need to do exploratory work by first replacing the wheel bearing (about $1000) to rule it out. I didnt want to pay $1000 to rule it out and feel that a dealership should be able to diagnose a wheel bearing. Again, I got a definite attitude from the person dealing with me.I suppose none of these missing bolts, the flapping wheel well liner or the loose hose clamp were related to the transmission replacement, but I feel its highly unlikely there is another explanation. All of these things which are in the vicinity of the transmission do not suddenly become disconnected. Maybe I should have given them the benefit of the doubt and taken the car back for them to attend to the items rather than thinking Id get the run around. But it was over a year later and it took putting 2 and 2 together over time. But on the one time I asked them to check on the hose, I did feel some attitude and rolled eyes from the person working with me and they never even found the loose hose.

Ch
Review №37

Bought 2 vehicles within a month! We were looking for an Audi Q5 for quite a while. Found one online at Audi Chandler with all of the options we were looking for. Jessie Becktell was amazing! Very friendly and pleasant to work with. He made the whole car buying process smooth and easy. Financing was also a breeze! Tara took the time to find the best possible rate for us and was very kind. Before leaving I mentioned to Jessie that I was looking for an RS5 and that if one happened to come his way to think of me. Sure enough 2 weeks later he gives me a call letting me know that they just received one with all of the options on it! Once again Jessie and Tara took care of us! Thank you!

Ru
Review №38

Audi Chandler is the only place I will take my car. The service quality is far better any other shop in the area. The service consultant that I work show genuine investment in my cars repair.

ka
Review №39

Jessie B assisted us with buying our used 2019 RAM truck (traded in) at audi chandler. We thought that we really had a great deal. He made our buying experience easy and pleasant. The team is very accomodating and professional. Very clean office. Thank you Audi Chandler.

Ra
Review №40

My wife and i recently drove in from Las Vegas and purchased a 2022 Audi Q3 from Audi Chandler. Although there were other dealers closer, we called around to see what dealerships had and made the decision to come here because of Kristian Diaz, our salesman. From our first conversation we knew Kristian was our guy to deal with as he was by far the most friendly, knowledgeable and incredibly helpful during the entire process. I don’t normally write reviews however, if you’re in the market for a new Audi, call and ask for Kristian and you will see for yourself. He made the difference for us. On a side note, the Q3 s-line is awesome! It’s our first Audi and we’re so happy with it.

Ni
Review №41

This was definitely the best experience I have ever had at a dealer. I was fortunate to be working with Jessie. He was the perfect mix of friendly, knowledgeable, and my favorite part was efficient. Working with Jessie we got down to business and quickly made a deal. After test driving a few models he came back with the detailed comparisons I needed to make the decision. I couldn’t have asked for a better experience and would highly recommend. Thank you Jessie!

Ca
Review №42

Jessie was THE BEST! he really worked with me on negotiating the best price that I wanted. He was patient and calm as well during all the purchasing since we all know how stressful the car buying experience can be for people! I purchased a 2020 Tesla for my birthday and he went as far as throwing on a cute pink bow for me! Jessie and Audi of Chandler are now my go to place fo all things car related. I’ve already referred a few of my friends over to him. Everyone go ask for Jessie when you want to purchase your next car!!!!

Tr
Review №43

I was having a battery issue with my Audi and the service department made me feel like it wasnt a problem at all. They gave me a loaner while my vehicle was in the shop, and communicated very well what was going on. Thank you Audi Chandler.

J
Review №44

Take your Audi here for service. I got the run around for months with Audi Gilbert and couldnt diagnose or fix the problem and was trying to put me on the hook for thousands on engine work. Took it to Audi Chandler and they diagnosed the problem, which was covered by warranty and got it done and the loaners they give you are way better than Gilbert. From now on I buy and service only with Chandler, I recommend you do the same.

Pa
Review №45

Jesse was awesome and took the time to explain everything about our car choices without any pressure to buy. The Audi team was a pleasure to work with and I highly recommend a visit and I would buy from them again.

Mi
Review №46

Its a distinct pleasure to have skilled professionals provide everything needed to make car buying a satisfying experience. Audi Chandler is 5 stars from front to back!!!

As
Review №47

My husband and I worked with Jessie and he made the process go so smoothly for us! He was very knowledgeable and easy to work with. He made sure every step was taken care of and there was never any pressure. Jessie has since followed up with us to make sure every last detail has been taken care of and we are satisfied with the car. We will absolutely be back to work with him in the future!

Da
Review №48

My experience was amazing Jessie took care of everything for me. He was the best salesperson I have ever dealt with for anything. When I purchase another vehicle I will not hesitate to go right back to my dude. Thanks for everything J i appreciate it.

Mi
Review №49

Great purchace experience. No ridiculous add-ons, no games. Parrish, our sales guy was fantastic.

Hw
Review №50

I went to take a look at the Q7; instead of that, I bought it. I couldnt help it with the dealer like Clark Smith. He offered me various options and understood my situation. He even picked me up at the airport where I return my car. Since I was going to buy two cars, I am considering the second car with Clark Smith.

Jo
Review №51

I came into the dealership not expecting to drive off in a new car but here I am with a new foreign. Jessie Becktell was my salesman and he was the greatest that made this whole experience unforgettable. I called ahead for a Scion Tc and there it was; waiting for me to test drive, and the trip was amazing as I got to know more about him. Jessie then made the whole process of getting a loan and insurance so seamlessly. After all the paperwork the car would then be mine to take and he handed the keys off to me. I would like to say that Jessie changed my perspective on buying a car and would recommend highly to anyone looking to buy a car from a reputable dealership. Thanks again Jessie, hope to buy another car in the future from you.

Ma
Review №52

My wife and I walked into Audi Chandler to just go shopping for a new car for me, which was my first car-buying experience. I was strictly just looking and wanting an A3, nonetheless we were seeing what my options were. Rich (Brettfeld) greeted us with a nice welcome and began showing us the newest options and luxuries of the A4’s. Rich’s knowledge of the cars and his background in the industry is what gave me the trust to shop with him. He didn’t seem to be “trying to sell me a car” like the typical car salesperson. He gave us the facts and answered our questions with all the information. About an hour later, I was signing the papers to a 2018 A4. I highly recommend going to Rich at Audi Chandler if you’re going to buy or even “just looking”.

Er
Review №53

Jessie our sales man, simply put was awesome. Straight forward with the whole process. Came in for a car that was on hold, we left and almost bought something else. Thank goodness Jessie called at the very pivotal moment before we signed. Answered all questions on the new Audi E-Tron for us since we were coming from Tesla. Will be coming back for more down the road!

Br
Review №54

Rich Brettfeld was the salesman who helped me purchase my 2018 Q5. Rich was professional, very knowledgeable and made the process easy. Throughout the process Rich stayed in contact, but was not pushy as it sometimes happens when purchasing a vehicle. At the end of the day I got the vehicle I wanted and Rich was a key factor in making that happen. I would recommend going to him if youre shopping at Audi Chandler.

Da
Review №55

The service was the best Ive ever received from any dealership. I love the video feedback from the mechanic as he inspects the car.

Ed
Review №56

Top quality professionals work here - Jessie was knowledgeable and helpful without being pushy, but he does have the unfair advantage of repping the best cars.

Su
Review №57

I had the pleasure of working with Jessie and Parrish. They were both professional, knowledgeable, not pushy, and definitely went the extra mile in making sure they found the perfect vehicle for me. I was referred to them since a family member previously purchased from this dealership. I will be returning to them to purchase my next Audi in the future and would highly recommend them to any friends and family as well. Overall, it was a wonderful experience. Thank you again Audi Chandler and I love my new vehicle! ❤️

Ma
Review №58

My experience was very pleasurable. The salesperson who assisted was highly knowledgeable. The sales manager was professional and structured the sale in the most favorable way.

Gu
Review №59

I received a Multipoint on 8/2 and was told that I needed to replace front lower wishbone link bushings and front lower control arm. I gave Josh Macias my extended warranty information to get the job done. He told me that he would call them the following morning to get the process started. I called Josh the next day for a update. He told me that he called my warranty people at 10am and he was waiting to here back from them. It’s now 8/4 and I have not heard anything from Josh. I decided to call the warranty company myself today and was told that they never received a call from Josh. The last call they have on my policy is from June when I called to inquire about my warranty. I have no idea why Josh Macias would lie about calling my warranty company. Needless to say I took my car somewhere else. The crazy thing about it all is my warranty covered the entire bill. Bad business!!!

Da
Review №60

My experience buying a car from Audi Chandler was excellent. The best, easiest car buying experience I’ve had. No high pressure tactics, and all the paperwork/payment process was quick and easy. Rich Brettfeld was an excellent sales consultant. In my several visits to the dealership, he took the time to find out what I was looking for in a car, and what options were important to me.Everyone at the dealership was always very helpful and attentive. Ultimately, I bought the Q5 not only because of the quality and features of the car, but also due to my experience with Rich and the dealership. He could not have been more helpful and accommodating. The experience, from my first visit to the day I drove off the lot with my new car, was great. Rich and the rest of the staff make you feel special, like they actually VALUE your business. Highly recommend!

Jo
Review №61

Fantastic end to end experience! From the onset, Clark- Audi Specialist and customer relationship extraordinaire made the entire experience pleasant and most importantly, created a trusted relationship that will certainly have us coming back in the future. Weve also had the vehicle serviced a few times and true to their claims of providing a complete buying experience, Audi has delivered. Highly recommend.

Sp
Review №62

Excellent service and excellent experience. One of their salesman Jesse did an excellent job showing me the features of the car I was acquiring. If I bought another Audi it would be from them.

Mi
Review №63

My husband and I worked with Jessie Becktell on the purchase of our pre-owned 2018 BMW M3 and it an absolute first-class experience. This was our first time purchasing a car from an out-of-state dealer, sight-unseen. It turned out to be the best car buying experience weve ever had by a country mile. From our initial inquiry about the car, to setting up the pre-purchase inspection, sending us walk-around videos of the car, getting docs overnighted/notarized, then getting the car fully sorted prior to transport (new tires, alignment, getting rock chips professionally touched-up), and arranging enclosed carrier transportation from AZ to WA through a reputable company, Jessie was on-it from the get-go. No detail was overlooked. The car arrived in Seattle on-time and in mint condition as described. Jessie is a true professional, a real asset to his company, and the automotive industry as a whole. Hes the man to go see for any of your new or pre-owned vehicle needs. Kudos also to Sales Manager Lou Solomon and Finance Manager Jerry Vespaziani for helping us finalize the details of the deal.

Ma
Review №64

Very communicative. I was out of town and theymade a video showing and telling me what needs fixing.

na
Review №65

Audi chandler has Great customer service!!! I’m from California and When I first went to my local Audi dealership (here in Cali) they treated me like a joke/child because of my age (I was 24 at the time) and assumed I couldn’t afford their cars so they disregard my Interest in the vehicle and continued to ask me what I do for a living, when I told them I’m a full time student in school to become a doctor and a full time medical field worker, they continued to disregard my interest and basically said continue looking around! Audi Chandler in Arizona are nothing like that! They are nice, attentive and overall great! They work with you and give you great deals you ask for! I live in California but bought a Q5 from Audi Chandler because their deals and service are unbeatable! I had been looking for a Q5 prestige for a long time and finally found one on Audi Chandlers website that was exactly how I wanted it. I inquired about the vehicle and Almost immediately Clark got back to me. He was completely the opposite of the sales people here at my local dealership! Clark was always there to answer any questions I had, worked with what I asked and never made me feel pressured to purchase. I told him exactly what I was looking for and what I wanted and he made it happen! My local Audi dealership even called me and told me they hate to lose my business but they cannot match the deal Audi Chandler was giving me so it would be best to continue the purchase with them, (at least they were honest). Clark and Jack from finance were just great overall. The process was easy and straight forward, I had the paperwork fed ex over to California and when everything was signed and returned, my Q5 shipped overnight and I had it here within 12 hours! I love my new car and it is perfect, I wish they were located in Cali so I could go to them for services!

Ma
Review №66

I have been a customer of Audi Chandler for many years. I have always had a great experience. My newly appointed service manager Al is a great guy. He is very diligent in diagnosis and communication. He explained everything clearly and made sure I was another happy customer. Thank you Audi Chandler for taking such good care of my Very loved 2006 A8.

Ma
Review №67

Had a great experience with Audi Chandler. Jessie was responsive & super helpful with all of my questions. Look forward to working with this team more in the future!

An
Review №68

Kristian Diaz assisted me and my husband with our Audi purchase. He provided us with excellent customer service and spent plenty of time with us helping us to select the right vehicle. We felt very comfortable with Kristian throughout the process. He also took extra time to show us all the car features after we purchased it which is greatly appreciated. If you are shopping for an Audi, Kristian is a great sales representative to work with.

Da
Review №69

Jessie was amazing and made it the easiest car o ever bought.

Pa
Review №70

Clark was a pleasure to work with! He had the vehicle ready for us to test drive as soon as we arrived for our appointment. He answered our questions and allowed us space to make the purchase decision without any pressure. He worked with Aaron to provide us with a price that was competitive. Tara made our document signing experience quick and easy. To top off the experience, Clark delivered the vehicle to us, an hour drive each way in rush hour traffic! Tremendous customer service! I highly recommend this dealership and specifically Clark for his outstanding service.

Ke
Review №71

Jessie B. helped us with our purchase of a new Audi A7 PHEV. He was friendly, honest and professional, answering all our questions, guiding us through the decision-making process, and informing us of all our options. Unlike my previous experience with other sales representatives, I did not feel uncomfortable, rushed, or pressured with Jessie. It was a very pleasant buying experience. I will go back when it comes time to trade in our other vehicle. Also a shout-out to Tara who helped us with the paperwork and was very friendly as well. Thanks, guys!

Ca
Review №72

I live in Pennsylvania, but the car I wanted (a fairly rare unusual combination of options) was sitting in Arizona at Audi Chandler. I contacted them hours after they posted the vehicle for sale online and Kristian called me right away. Within the hour he sent me a video walk-around of the car and began working up pricing. After a phone call or two and many texts back and forth (he even answered them after hours), we sealed the deal. He overnighted all the paperwork immediately and the whole thing went off without a hitch. The car was shipped to me 1,800 miles away and arrived about 2 weeks after the first contact with the dealership. The whole process was completely painless. Very well done.

Ma
Review №73

The service department is top notch. Derek and Al were extremely knowledgeable and attentive throughout my visit. Als customer service was above and beyond. He addressed all of my concerns from start to finish! Exceptional experience!!!

Da
Review №74

This is my second purchase from AudiChandler and my third Audi. Service is impeccable; products are fun to drive; and are outstanding in quality and workmanship. The sales associate, Jesse, took the stress out of shopping and making a major purchase. Not easy to make a senior feel at ease around all the tech and paperwork. I highly recommend Audi products and Audi Chandler.

H
Review №75

Excellent service from George’s welcome and his text updates throughout the day and the free loaner car whilst waiting for my Q5 service to be completed. Will continue to go there for all of my future Audi services. Thanks!

Mi
Review №76

Jessie Becktell was phenomenal to work with. I had not so positive experiences at other dealerships but Jessie made me feel comfortable and supported right away. I would recommend Audi Chandler to anybody looking for a new car and definitely ask to work with Jessie!

Ca
Review №77

As always, my experience at Audi Chandler was stellar. Their people in all departments are top-notch, really know their stuff and treat customers with warmth and respect. George in the Service Department is the best. He did a 30K-mile service and expedited it to get me finished much earlier than expected. Cant imagine trusting my Audi to anywhere else.

Je
Review №78

Another excellent experience at audi chandler. Thanks for being so respectful and timely. I wont go anywhere else for my audi a4 services from a new windshield to an oil change.

Ja
Review №79

Last week I listed my 2018 Tesla Model X on facebook. A gentleman Parrish reached out and asked a few questions about the car, notating the dealership had in interest in buying it. After sharing VIN, feedback on the Carfax which showed 2 minor accidents, he made an offer of $69,500 if everything was what I said it was.I took 2 short videos pointing out very minor blemishes and shared with him videos. At which point he shared with his GM who now was going to back the offer up to $68,500.Now this is where It gets interesting, I work In the automotive industry and I asked a few inspectors what they thought about that, sharing the blemishes with them. They stated it was a negotiating tactic the damage was no worse then a few hundred dollars. I sent Parrish a message, countering at $69,100, going off what my Inspectors told me could be fixed for a few hundred dollars. At that point Parrish said he would check with GM in morning. The next morning I get the following message“Unfortunately my manager has a change of heart, with the accidents and having to repaint the hood. He is no longer wanting to move forward. I apologize but I know you’ll sell it quick! Thanks again!”I went back and forth a bit and asked if they would even honor their counter of $68, 500, at which point they declined.I understand that a business can ultimately do what they want and pull offers, back up offers, so on and so forth, but that doesn’t mean it’s the right thing to do and that does not mean it’s good business. It’s what gives dealerships a bad reputation as being “shady”. I work in automotive and there are scenarios every day where we make offers on cars, and we ALWAYS stand by them, unless new information is presented that would make us reconsider.In this scenario with this dealer no new information was learned, I was incredibly transparent. They were just upset because I called them out on their “negotiating” tactic or otherwise tactic to “beat up” the customer on price.I am trying to source a A4 for a friend, but will absolutely not be choosing Audi of Chandler.PS — Parrish was a pleasure and felt really bad. Under no circumstance was this his fault.

Mi
Review №80

5 star all the way! Great Job! Helped me out every step of the way. I’m glad I was able to not only find a car but found my dream car and it’s a sexy beast! Thank You Audi and Team!

Dm
Review №81

This was our 2nd time getting a vehicle from Audi Chandler. Our point of contact this time around was Clark which was great because he helped.us into our last Audi 6 months ago, so it was a pleasant surprise working with someone who took care of us the first time around! Ive been to peoria, Scottsdale, and now Chandler twice and I 100% would come back here again if I needed another Audi. Clark was great, he knew I wanted the vehicle I wanted and went above and beyond to get the deal done. All around awesome experience, it you come here ask for Clark - we were treated with respect, and thats hard to find these days. Jack the finance manager was also a really cool guy! All around fantastic

As
Review №82

Husband bought a new to him, used Denali. Alex helped us along and made sure we were comfortable during the process. Used car manager also made sure the experience was A+. The waiting area was fully stocked with waters, coffee, teas, hot chocolate, etc. They go above and beyond to make sure you are taken care of while you are here!

Ko
Review №83

Just bought one, Jessie was awesome, I hope rest of my experience will be good. Thank you guys.

Sh
Review №84

Al Rizzo is amazing. He went above and beyond to help me. I had just bought my Audi from a dealership that turned out to have all kinds of issues. He made sure it was taken care of and fixed back to how it should be. He provided updates and was always available to answer any questions I had. He made a terribly situation a very positive experience!

To
Review №85

I honestly have no complaints with my visit. This is my second Audi at Chandler and this was by far the best deal, yet! Kristian Diaz was super thoughtful, caring, and most importantly responsive to my needs. I explained what I was searching for and he absolutely found a car that fit my request!! This will definitely not be the last time, I’ll continue to do business with Audi Chandler- Kristian Diaz! I’ll be coming back in approximately 2-3 years. Thank you for listening and thank you for finding my new A4!For everyone else reading this and future customers, please ask for Kristian. I HIGHLY HIGHLY recommend him, he will make it a priority to find you what best fits your requests. I have ZERO regrets!THANK YOU, KRISTIAN!-Erick (Tony) Campos

Ka
Review №86

While the work took longer than expected, The work done on My A4 came out well and drives great.

Br
Review №87

Jessie Becktell was great from start to finish. No pressure sales and kept me informed the whole time. Zero complaints!

An
Review №88

Our experience with Audi Chandler was terrific. Jessie Becktell made the entire experience smooth and enjoyable. I would definitely work with Jessie again.

Je
Review №89

By far the easiest and best car purchasing experience my wife and I have had. Jessie took the time to not only help us but to understand our situation and put us at ease with our decision. I could not have been more impressed with Jessie and the entire team that helped us. To say they went above and beyond is an understatement! I have no doubt our experience was not unique as everyone was a true professional from start to finish. Thank You!

Ca
Review №90

Great buying experience. Made a one day trip from Albuquerque to purchase my G70. Clark and Jack made the purchase effortless and stress free. The prices, selection and service were well worth the drive. Thank You Gentleman.

Ko
Review №91

Jessie was upfront, to the point and helpful. He should be promoted.

Ka
Review №92

Very pleasant and professional team at Chandler Audi. The entire sales experience was conducted without any undue sales pressure. The decision to drive away with the Q7 was done based upon the merits of the deal and the quality of the vehicle. I would not hesitate to recommend this dealership to anyone considering an Audi in their future.

sc
Review №93

I have been to the service department twice now and they have treated me wonderfully and been very helpful.

Mi
Review №94

Jessie and everyone at Audi Chandler made my car buying process incredibly easy. Negotiations were clear from the beginning and there was no hidden surprises. I would recommend anyone looking to buy an Audi to stop here.

Ro
Review №95

I have purchased about a dozen cars through my life, this was the best buying experience I ever had. Rich was prepared, well-informed, and knowledgeable without being pushy or demeaning. Thank you Rich for a great buying experience!!

Ch
Review №96

I purchase a used BMW 530e from Audi Chandler and couldnt be happier with the service I received. From the time Clark answered my inquiry about the car at around 10:30 at night, to his answers to my many questions via text and email throughout the following day, I could not have asked for better service. Since I live in southern CA, they helped my third party to schedule and inspect the vehicle and handled all of my concerns professionally. When I arrived a few days later to pick up the car and drive it home, everything was ready to go. No surprises. No issues. I would gladly do business with Clark and their General Manager Aaron, again. Thank you!

Ph
Review №97

Jessie is #1 and does a great job

Pe
Review №98

Iv been going here for some time and George is who I works with when I visit Audi Chandler, from the very start I felt like I could trust in him a lot of times I think it’s hard to trust in someone to tell you whats wrong with your car especially when it gets pricey but when it comes to him I feel like he’s always honest and very helpful and understanding. Its because of him that I keep going back if I need anything done to my car. If you need to talk to someone in servicing ask for George! You won’t be disappointed he’s very detailed about any work that needs to get done he is helpful and always stays in contact with you. I never write reviews but I felt the need to do this one. All the staff is kind and professional.

Dm
Review №99

I dont normally write reviews even if the outcome is good. But I want to take the time to write how my experience was. I inquired about a q3 I saw online, Clark had got in touch with me the following morning around 8am and basically assisted in every possible way of getting this done. Apart from being a really cool, humble, respectful guy, he went out of his way to keep in touch with me between Monday when I inquired about the car until today, when we got the car. It had every spec possible. A q3 fully loaded was very hard to come by as they were basically being sold before they arrived at the dealer. Clark returned all of my phone calls, gave me all of the right info, and made sure to lock in this deal before I even arrived (didnt even think it was possible). Bottom line, it was very hassle-free, he kept the process simple, in and out within 2 hours. Just an overall great experience and Im glad he was very personable, made it a great experience for me and my wife. Definitely worth the 45 minute drive from Peoria. Thanks again

de
Review №100

Have had my car serviced here since it was new. They do what is asked and have never tried to up sell me on anything. Will continue to have my Audi serviced here.

Information
71 Photos
100 Comments
4.6 Rating
  • Address:7460 W Orchid Ln, Chandler, AZ 85226, United States
  • Site:https://audichandler.com/?utm_source=GMB%20Website%20Button&utm_medium=Organic&utm_campaign=GMB%20Tracking
  • Phone:+1 480-470-7367
Categories
  • Audi dealer
  • Car dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:11AM–5PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
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