The kind of shop that gives mechanics a bad name. Tried to sell me a battery to find the oil leak I brought the car in for. Told me they had to jump my car to bring in the bay and battery was $459. Went back and started my car right up as always. Car was now stalling out which it never did before. Boyfriend hooked up the mass air intake they unhooked and car ran as perfect as ever. Will be letting Greulichs do the repair and will never go back to Spencers. Only reason for 1 star us I have to give at least 1, but they dont deserve it.
I really appreciate the manager Joe, at the Chandler location. It was a difficult, difficult, situation with my car. I had a breathalyzer in it, faulty wiring, other technicians from Lifesaver yelling at him, he was very professional and kept his cool.My car is running. I was approved for the SNAP financing too. Its not easy finding a mechanic, and an auto shop that you trust. I have been a customer of theirs for about 7 years with several different cars. I will always take my car to Spencer Auto.
I recently moved to the area and took my jeep to get the AC repaired. It was a very complex issue, yet they were able to figure it out and get it working. Mike, Daniel and Jeremy provided excellent service and were very pleasant to speak to and the technicians are top notch. These guys rock. 👍🏼👍🏼👍🏼
This is a great auto repair business. We have used them twice now and will use them again. Great communication, good price, good work, and simply nice people.
I so far the AC repair is holy now only time will tell but I’m very happy right now
Spencers Auto Repair did a great job fixing my brakes. Their customer service was excelled and I will bring my car to them in the future. I would certainly recommend them to any of my friends.
Really great customer service and affordable prices. Staff was really friendly and quality of work was great!
Very professional staff, work was done to my satisfaction and was completed within the time frame discussed.
Love Spencer’s on Chandler Blvd, in Chandler! These guys are honest and provide excellent service! From diagnostic to maintenance service!! I would and will recommend and continue to use their services!!! Thank you Mike and team for your diagnostic this last time and service. Much appreciated!!!
Very honest and very clean. Will do business again here. Thank you
I can’t say enough good things about this place. It’s never easy finding a repair service that you trust and value to do the right thing and have your best interest for your car. To create a relationship is better than just servicing your car. Mike was awesome and he truly cares about what he does for your car
Everyone I have dealt with at Spencer Auto has been friendly, polite and informative. The services preformed have been professional, timely and value priced. I would recommend their business to anyone.
Great experience. Had a engine light come on, they got me in right away. Diagnosed my issue quickly. Communicated with me every step of the way and I was in and out the door within 30 minutes. It also was much cheaper than I was expecting!
This is my first time to encounter such an honest auto repair shop. I brought my car in because of the check engine light. After about 30 minutes later, they told me the issue and that the repair was covered under special coverage by the manufacturer without charge if I took my care to the dealer. I ask them how much for their time, and they said nothing. They even printed out the information from the manufacturer to help me relay what needs to be done. Wow! I will be back if I have any issues again! Highly recommended!
I have waited a couple of weeks following service to assess the repairs, professional service, attitude of personnel,with assessment and repairs of my vehicles problems let me just say I will return to service my vehicles and recommend this place as well!!
You need to bring Daniel and Mikey back because the new people you have in there they don’t know what they’re doing Darren tells you one thing but does another and I’m not sure Travis doesn’t know what’s going on he’s just following Darren‘s lead very dissatisfied with my service that I received I advise them that they needed to check things that were happening with my vehicle not starting and causing issues with stalling Darren said he would go ahead and do a visual which he didn’t do then tried to charge me for a diagnostic and now my car still won’t start after charging me for a brand new alternator very disappointed in the service I received I’ve spent thousands of dollars already at this place and now he’s telling me I have to pay for a deeper look into my issue, I told him several times what was going on with my car and he chose not to check passed issue in the system what was going on
Spencers, has great customer service and they do such a great job when I bring my vehicle to them I would greatly recommend them to all my family and friends thanks be blessed
Spencer auto is and has always been very professional. I take both personal and work vehicles to them, when I have any repairs or maintenance needed. Mikey out of the Chandler branch is very honest, resourceful, and knowledgeable.
Great experience recently solving an issue with my in cabin air filter. Thanks again!
One of the few places that still works on Saturn vehicles. This is the second repair they’ve done for us and we appreciated the quality of their work.
It was not good I took my vehicle back 3 or 4 times to fix the issue it i picked up my vehicle after a month or so and the issue wasnt fixed right my car is still leaking oil and my air takes forever to get cold I put a lot of money to get it fixed and it just actually came back the same if not worser
We took our car to Spencers with what we thought would be serious brake problem and we were over joyed to learn that the brakes was nosie because of sand build up, Spencer checked and cleaned the brakes at no charge. I would give them 10 Stars. Great job. Many thanks.
Diagnosis and repaired cause of failing emissions test. Repairs completed and passed.
I was in quite a panic when I got in my car to go to work & my car wouldn’t start! I didn’t think the problem was as simple as the battery because I had just replaced the battery about a year before. Spencer’s made room for me the same day, worked around my work schedule and got my car running again the same day! What a relief not to have to depend on Uber or a rental car! Much appreciated, & thank you for accurately diagnosing the problem!
My car turned off on me on the highway and I went to the nearest shop I could find with the best reviews and this shop truly deserves all the 5 star reviews. Not only did they take care of myself and my car in a timely and professional manner but watching them interact with other customers and going above and beyond for each and every person who walked in was wonderful to see. Getting the car inspection texted to my phone while they worked was great!
Very courteous and offered extended warranty at no charge
Got to work on my vehicle quickly
Very Professional, able to get the service I needed done on a hot spot moments notice.
Diagnosed the problem quickly, didnt offer me up a bunch of other stuff that needs to be done like a dealer would. They fixed my problem which was hose repair and they priced it fairly, and I went on my way. 2 weeks later the hose blew again due to mfg defect, they had me bring it in and they quickly replaced the hose and it was all covered under warranty. I have finally found the trustworthy auto mechanic that Ive been looking for!!
They quoted my daughter for diagnostic maintenance repairs that need to be done. For around $1500. she took the car in to get the work done a few weeks later. Now she needs $6000 worth of done now after another diagnostic test . She drove the car into the shop with a starter issue and when she told them no cause she thought it was to much for the repairs. They told okay the car would be ready soon. The car would not start anymore. And they told her that she could have the tow home, because she needed a starter. 500 dollars later she got the starter done, they told her that the car would be ready on Monday morning, but the car was there late Friday afternoon. She when there on her break on Monday the car wasnt ready, they told it would be ready Tuesday morning. So around 2pm on Tuesday the car was ready. And a week later the starter stopped working again.
They dont do wheel alignments. The location at chandler Blvd told me to go to pepboys
Needing an auto repair shop, for the first time in a new area can be unnerving! I met Mike, upon arriving and they diagnosed my issue. I was fearing the worst and thankfully, it wasnt! I made an appointment and brought my 2015 Honda Accord, in for repair. They were fast, on time and the biggest thing, HONEST! I need a bit more work done and Ill be back! If youre looking for an honest, fair and fast auto repair shop, Spencer Auto Repair, is the place!
My first trip to Spencer Auto Repair was surprisingly positive. Im always on the lookout for predatory shops. The staff put me at ease. The shop manager was approachable, pleasant and knowledgeable. They gave me an understandable estimate, but when I came to pick up my car they beat the estimate which saved me about $200. Ill be bringing my car back for more work and maintenance. An honest shop is hard to find.
Excellent service all around! They will ensure that things are done right, and they obviously strive for total customer satisfaction!!!
Needed a routine oil change and Mikey was able to schedule it quickly and got it done quickly. When I got stuck at work late that night, they locked it up in the service bay rather than have it sit in the lot which I would prefer for safety purposes and they did it without asking. Found a few other items, one which was a small seeping but not leaking but was made aware of it for future reference. Thanks for doing it right. I appreciate it!
As a young woman (20) I have had several mechanics make sexist remarks or jokes about me because I’m young. Everyone at Spencer’s was so kind. I never once felt stupid or made fun of. That is hard to find. They also never tried to take advantage of me. I would recommend them to everyone!
Spencer Auto Repair is very friendly, knowledgeable, exceptional customer service, and super helpful from start to finish. Absolutely do not feel like I was over charged.
I HIGHLY recommend Spencers Auto Repair. We have had a hard time finding trustworthy mechanics that get work done in a timely manner. After reading all the positive reviews and considering they are a family owned business, I decided to give them a try. The guys in the office are FANTASTIC to work with...they are friendly, professional, and deliver on their commitments. The techs went above and beyond and the prices are reasonable. I finally feel safe in my vehicle again after they addressed my suspension problems. The owner is very visible within the company and is awesome to work with. The Manager is a phenomenal guy. It was easy to tell that the whole team there are truly concerned about their customers...they also care about their great reputation and the service reflects that. They went above and beyond and have gained another loyal customer.Jeff, Mark, Daniel, and the whole team....Thank you guys for your commitment to excellence!!! :)
Same day service. My vehicle was in and out. Great service and the quality of the work was top notch! Will definitely continue to get my car serviced at Spencer Auto Repair.
The staff at Spencer’s is always pleasant. They make recommendations but never pressure you to do anything you don’t want to do. They give you the information you need to make your own informed choices.
Tip Top job as always
Very excellent. The service advisor, Erin O., was extremely knowledgeable, clear, and precise. She didnt just tell me what I needed, she showed me. The technician, Eric H., was very thorough and yet efficient. I cant speak for other outlets, but this one (1270 Chandler Blvd.) is totally recommended.
I had a great experience at Spencer’s and would highly recommend them!
I took my car over to have it look at. I asked them to look for a coolant leak and an oil leak. They said I had the oil leak but He didn’t know where it was. They did say that I needed to replace 3 parts for The coolant system. The car had a small leak but not to this point. They told me it would 1300.00 to fix it. I took it to another place and he said that it need the bolts tightened on one part. He tighten the bolt and they was fix for freeSo they tried to get me for 1300.00 of a lose bolt. I will not go back there at all. I gave a one star but thats cause you can’t not leave a star.
I have been scared of having car issues when away from home. Night before there was no problem, first thing in the morning, metal on metal, when breaking. Found metal shavings on passenger wheel. Called for help, was warned by friends to not go certain places. Called a place and they were overbooked, recommended SPENCER AUTO REPAIR.Sure glad he did, best unknown car repair shop around. Very pleasant, efficient, helpful and did not try to rip-off an older lady. Thanks
This was the first time anyone ever took the time to explain everything to me. Having a woman on staff made me also feel that I wasnt going to be taken for an expensive ride. Thank you
I am giving Spencer Auto Repair 5 stars. You guys are honest and very helpful, definitely will come back for future car checkups!
Very professional staff
Great Service!
Great atmosphere went out of there way to create a great service experience.
The service staff here was very friendly and knowledgable. They had my truck in and out in no time at all. I will be going back here again. Great experience
I left a 2 star review after going in and receiving a quote that was way higher then another mechanic had quoted me, I was given the opportunity to call their head of customer service and explain better why I got the quote I did, I now understand all the positive reviews this place has gotten and will be bringing my car here for most of my future repairs
On point, on time, and on budget. Friendly staff with a professional attitude
I give Spencer Auto Repair 5 stars. It was time for an oil change. I looked and called several auto places, including the dealership for prices. They had the best price in my area (Chandler AZ) . While changing my oil they found some major problems and was honest and told me that my car is still under warranty and I needed to get it to the dealership sooner than later. They also showed me the wear on my tires. It’s time for new ones! I will be going back to purchase and they will be all things auto going forward! Hats off to the staff. Very professional, polite and helpful!
If you are looking for an honest and reliable establishment to have your car worked on, this is definitely the right place. I was so impressed by their customer service and honesty when I brought my vehicle in last week. We have been to other locations before and we will continue to return and refer friends here.
I love working with Spencer Auto Repair. Got new struts on my 4Runner and the staff was so friendly! Highly recommend. Love their quality and attention to detail.
The folks at Spencer were professional, straightforward and competent. They addressed the AC problem with my old Nissan Frontier and now the AC runs perfectly! Great job, guys!
Got me back on the road, thanks guys!
Quality work done by a great staff w/ very little waiting. Extremely helpful AND patient w/ the customers. Ultra-clean shop.
Love this local family owned business! They truly care about their clients. Free uber rides - that is unheard of! So glad I found this place ;)
Great service with what is required to keep our vehicle running in top condition. My wife and I have confidence in the honest suggestions to keep us safe on the road..
I was so nervous about a wierd sound I was hearing, and they scheduled an appointment for the next morning and explained what would happen. It turned out that it didn’t cost me anything but the labor to diagnose the problem! They were so pleasant and helpful.
Love working with this company. Location is amazing and people are even better. Working with them has been a pleasure. Great family owned business.
Wonderful to do business with! They are a honesty family owned company and you know you are getting the work down right! Im so glad I found them!
Clean, fast, accurate and friendly. They know what theyre doing and dont try to sell you on a bunch of stuff you dont need. Definitely thumbs up!
I was help so fast I just whann say think you
They did an awesome job and everything is warrantied. Worth every penny
Did a great job on my brakes highly recommended!
+ Service was quick. Quote was reasonable for work needed.- I was told fluids would be checked and that did not happen.
Thank you for your service! I appreciate the feedback, service, customer service, and offering snap finance. I recommend this auto shop! :)
Had a alternator belt replaced for $500 plus,Then told me it would cost $2,000.00 to completely fix the car. Not impressed!I think they are too expensiveRjs
These guys do great work at a great price. They are my new go to guys.
The young lady at the front desk was so helpful and polite. Prices were awesome and all handled swiftly, will definitely be back.
Fast, friendly, try it out.
Oil change and other work done in a timely manner but the oil pan drain plug was not correctly tightened resulting in oil leaking on my garage floor. Had to drive back to Spencer shop to have it fixed. No charges for fix but obviously could have done without time lost and inconvenice.
Great service very professional staff the place was family friendly activities for kids,coffee for the adults I would recommend to go there.
Good customer service by erin serviced both of my cars.will be coming back for additional maintenance and routine service.
I have been using this repair shop for routine check ups and it has been a pleasant experience. I have also recommended Spencers to friends and family! I absolutely love the customer service at Spencers Auto Repair. They are very honest and considerate in their work. I feel confident leaving the shop.Oh, and they also offer complimentary Uber rides when you leave your car at the shop.
Service is great and honest. Really straight forward and the Uber service is very helpful.
Friendly, knowledgeable and fair pricing service center. I plan to keep using them.
Spencer’s auto got me in and out the door. Friendly and honest service, will definitely be back this Friday for an oil change!
Fabulous customer service! Will be returning for any work needing done!
I love working with Spencer Auto. They are fast, friendly, and really know their stuff. Thanks for the great service!
Very friendlyWill return again..Happy customer....
Great place, great customer service, will be returning!
The owner will lie and treat you like youre garbage do not allow your family or friends to go to this shop. Stay away!!!!!
Great costumer service. My daughter was sick and they got me in early and out fast so I could go get her.
Knowledgeable, friendly, reasonably priced and honest. All the things you want in a mechanic shop.
Gooooood! Experience
Very nice group, good communication
Great service, fast and friendly!
Honest and fair! Great service!!
Always great service!!
Great customer service
Awesome repair shop
Great and HONEST work!!!!
To pricey