Had an issue with my A/C, they got it fixed ASAP! Ryan was quick and super friendly to help me out! As a female, thats so reassuring because so many mechanics are quick to rip women off. I appreciate this place so much, found my new mechanic! Also happy there was no pressure to fix my two other minor things that need a repair. See you soon!
We have been going here for 11 years and never had a bad experience. They are the most honest repair shop out there. They take the necessary time to determine any issues and narrow down the most appropriate and affordable course to fix it. They go out of their way to ensure they do only what is necessary to fix any issues and will not overcharge you or add on items to drive up the bill. We also have a diesel truck that we have had to take elsewhere (they dont work on diesels) and tried multiple shops in the East valley and never get a good outcome as we have at Highland. Everyone there treats your car like their own! Thank you Highland for such wonderful and honest service, all the time!!
Beware! These dudes deove my Car Off the Lot 3 Times. Faked like they did repairs. Then they Tryied toCharge me $700 For Lies. When I Drove off, My Fan Wasnt working, Odd..It Was Working when I Drove In. Waist of 1hr.
People were professional, polite and honest. Was very happy with their service. Will definitely use them again.
Everyone was helpful and very professional, especially Brian! I highly recommend Highland Auto!!
An excellent auto shop! They handled our emergency repairs in a single day, in addition to a couple of maintenance issues we asked them to take care of at the last minute.Their staff was always friendly, knowledgeable, informative, and helpful, and willing to do whatever they could to make our experience as easy as possible.They also had very reasonable prices.Overall, a very positive experience!
This best price in work for your car honest and fair prices did work on my MDX so far good
Always a great experience, efficient, knowledgeable, fair prices and timely service!! Recommend them highly!
Good service and nice people
I would not give Highland auto repair Good ratings at all. Nor would I EVER recommend anyone . ZERO RATINGS
Always honest and fair priced. I recommend this place to everybody.
I take both my vehicles to Highland and recommend Highland to everyone.
Great service, done on time, very good business. I recommend them highly.
Really great place to get work done on your car. You get an honest mechanic who knows exactly what their doing.
I’m a new resident to Arizona and was looking for a honest, reputable auto repair shop after encountering a mechanic that misdiagnosed my car issue and quoted me over $1000 to repair. Highland repaired my vehicle for $150! Same day service! Needless to say, I found that honest, reputable shop and they did a AWESOME JOB!! Toni and the other Mechanic are very knowledgeable, helpful and friendly. (Irrelevant Side Note: the shop was one of the cleanest privately owned shops I’ve seen in a while LOL) I would highly recommend anyone with car trouble, give them a try!
Virgil, the owner, is an incredibly fair and honest man. He brings integrity to the auto repair business. My parents had recommended Highland Auto to me on his account, but it was not until this week that I understood why they trusted him so much. Just the other day, I approached him about a water pump (and belt) that broke for the second time just 15 months after they had replaced it. I didnt notice until 3 months later, and I showed Virgil my two receipts. He dealt with the situation very graciously and fairly.Although he and his son (a co-manager) are men of few words, they speak with their actions, which is infinitely better. I am wearied by car repair centers where the managers talk a good talk (like the business men they are) but do not follow through with actions that help me, their customer. Virgil and his son do not have silver tongues; I appreciate their straightforwardness that speaks through their actions and decisions (not the comforting/manipulative dressing that other repairmen put on actions that hurt their customers pockets).Though their prices are not tremendously low, they have terrifically fair policies and they put their name behind their work (hold themselves accountable). You get what you pay for, and you can trust what they say. The world needs more auto mechanics like these guys.- Brent BowersMesa, AZ
Brought a used car in to have it looked at before purchasing. They did a very thorough test drive and inspection and found several issues that would have made the purchase a disaster for me. The price was very affordable and they even offered me a better deal if I brought another car in. I ended up not needing to do that, but Ill definitely be bringing my own car in.
It was a great experience there very professional
This is the place to go if you want the job done right by honest people. I can list thousands of examples when Highland Auto preformed in the most upstanding fashion and it will never end. I recommend Highland to everyone I know looking for a safe and reliable mechanic. Ive been going here for years and never had a bad experience. Love this place!
Great service
I was referred to Highland Auto by Lewis Hitches next door. Tony was able to get me in on short notice for a diagnostic and the price of the diagnostic and repair was extremely reasonable. Really appreciate him and would return if I were in the area.
These guys are amazing! They are pretty far away for me, but I am constantly disappointed by the bigger operations (Napa, sun devil) and always end up kicking myself for not making the drive in the first place! They are crazy honest in a world where most would take advantage of others. Proud to call these guys my mechanics!
Friendly staff and very helpful. Affordable
Amazing customer service, over the phone and in person. BEST pricing and extremely quick, same day service/repairs. I surely will be back to Highland Auto Repair for future auto repairs. Could not have gone any smoother, thank you.
I try to be fair and understanding when rating companies. Without a doubt this place ripped off my daughter for over a thousand dollars. I seen positive reviews here and only wonder if its friends or made up trash from a management company. BEWARE !
I have been going there for 10+ years. They are honest and reasonable. Virgil is the owner and tells it like it is. When buying a used car I always take to them before I buy it. Every person who I have sent to Highland Auto has thanked me repeatedly.
Thought I needed something expensive (was told that by another place). Turns out I didnt. They are very good mechanics and they are very good to their customers. I send all my friends here.
Best mechanic experience Ive ever had. Always a good price and great work. I had a carrier bearing go out. One shop wanted over 800 just to replace the bearing. I waited and the problem got worse. Took it here they replaced the bearing AND rebuilt the whole driveshaft for just over 600. And on time. My aunt took her car here cause it was overheating. There was air in the system. They fixed it and didnt charge her anything. Awesome place.
Virgil has always done an honest on for us. Went about and beyond to check my oil and brakes for me when he knew I was headed out of town. They have always taken care of us !
We have taken a few of our families vehicles here and have always had a good experience. They have even gone so far as to try to find less expensive parts for our vehicles when it was a costly repair. When repairing my volvo, Virgil told us to just buy a new car because if he fixed the problem there were going to still be other things to fix. Instead of taking our money, he helped us and saved us thousands of dollars. They are not great about calling when they say they will and you have to call to find out the status of your vehicle. Its a minor convenience, but Ive next met a more honest garage.
If you are looking for an auto repair shop look no further. At Highland the repair is done right the first time and it’s family owned and operated.
Beyond Happy...It was several years ago that I went to highland auto for my first repair. I have been a customer ever since. I was recommended by my Father-in-law who had been taking his automobiles there for years.I was certain there was a problem with my car, sure enough it was not a minor problem. I had blown a head on the motor and was going to need to get the engine rebuilt or just buy a new engine. This was my fault because I was 20 yrs old and tried some work under the hood (big mistake). Anyways I dried up all the seals in the top of the engine.Virgil and his crew put several hours into my car to isolate the problem (taking off the heads to look at everything, and much more). Remember it was a long time ago so i do not remember all the exact details of what was wrong with the car. All i know is that it needed a new engine or to be rebuilt (as already stated).Virgil told me that he had to put a few quarts of oil to try and find the problem.He saw that I was 20 years old and just lost my only transportation. He cut a bargain with me that has kept me a customer ever since. He told me to just pay for the cost of the oil and a part they tried to use ($55). Here I was thinking I was going to owe them $300+ and walk away with a useless car. Instead I was able to walk away knowing that I can trust him on everything.I trust Virgil and his crew with ALL my cars.
Virgil and his crew are the nicest folks. Honest guy never over charges. My first repair I took my car to other shops for prices and got quoted double the price and they tried to add stuff. I took what they said to Virgil he said thats not needed, no thats crazy and you only need this for this price and labor. He will seem like a cranky guy but he has a very kind heart and does good work in a very timely manner. I always recommend Highland Auto cause even if the price might seem high you know its needed and youre not getting ripped off. Dont believe me get 2 other quotes before going here and you will see why I trust Virgil over everyone else
If you have a problem and want honesty with a awesome price range, take your vehicle here!
Love these guys. Great mechanics. Been going there almost 20 years.
Fair process, quick turn around. Theyve repaired multiple vehicles of ours, and theyre always s pleasure to work with.
Good, honest mechanic. A little slow on service. Had to call a few times to get updates on my car.
I first tried them when I worked nearby. They saved the broken part/s of my first repair to show me, without me having asked. Have done everything there since these past 8yrs. After the first few times getting higher comparative quotes, I simply dont bother wasting my time any more. Their integrity is above reproach.When my last car gasped its last, I bought my current car from Virgil. Ive referred at least 4 people whove reported back to me with Thanks!, and great reports of satisfaction. Im telling you, theres a halo over the owners head, you just have to wear special gasses to see it!
Chris was very nice. He walked over to the radio after I asked about the radio station. :)
Reliable, honest and great at it!
Virgil and his son are very trustworthy and their team is quite knowledgeable and capable. They do good work at very reasonable rates.
Very friendly and fair. Helped my daughter with new brakes and rotated her tires
Very clean shop far pricing good customer service
Excellent, honest service at a fair price. Virgil is the best.
They are a very honest mechanics they not over charge
Great place to get only the work done thats needed. No high pressure up-selling.
Very fair price and didnt try to sell me on things that didnt need repairing. Fast service as well..
Very honest been going for years..thank you
Honest people. Hard to find these days.
New in Town and called Highland looking for a place I could have oil change and misc auto repairs. Should have taken the attitude of the employee answering the phone as a sign of things to come, but ignopred my intiution and went ahead and took my car there for an oil change. $70.00 for an oil change? Are you kidding me? $70.00 dollars. RIP-OFF. Also changed my air filter ($20.00) without asking. Will nto go back as this place is a robbers roost. Be warned!!!
Virgil and his crew are very reliable, friendly, honest, and affordable!
Great price quick repair
Car taken to shop to repair flywheel which was damaged by bad starter motor. Flywheel replaced but starter wasnt. Starter still bad and had to go back to be replaced. It could have been replaced all at once, eliminating need for labor to remove starter twice. Double charged on labor to remove starter, not happy at all, will not be going back.
Good work, honest repair shop
They kept my car for a week. Told me it would be done the day I dropped it off but didnt get back to me about it until two days later. They then stated, we are waiting for vendors and after two more days I just went and picked it up from them. I took it to Lemies Auto Repair and they had it done later that day.
They use refurbished parts without letting the customer know.
Family friend