My truck broke down LITERALLY in front of their store. It was just the battery but being from Casa Grande and worrying about getting home, they were so amazing in helping! Without their help, my daughter and I would have been stranded. Amazing customer service and they truly went above and beyond!

Very good...ordered parts online picked them up next day. Fast friendly service.

Lady was super passive aggressive and unclear. I asked simple questions and she gave incomplete answers and got frustrated and talked to me like I was slow when I didn’t understand.Example, she said the store on van buren had what i needed...I asked where it was. She laughed and said ‘I don’t know, van buren’ ...obviously I was asking for a cross street. I had to look it up myself. This was just one of many exchanges like this.

I needed a wire harness that you can buy on the expense side for $9. This store tried charging me $59 plus $11 to ship it here. What a joke

Greeeeat. And faaaaast services..

Last night my battery went dead about a block away from this location. Instead of calling my insurance company and waiting for a repairman, I decided to walk over to this NAPA location. As I was about halfway through the parking lot where this NAPA is located, I saw an employee walk over to turn the OPEN sign over and lock the door. I immediately started to sprint over as I just missed them. I knocked on the window and yelled in that my car had died. The two gentlemen looked at each other and one walked over to slightly open the door. As I began to tell them my issue, they started to ask the make and model and even asked where I was pulled over (more on this later).The guys here got me all set with a new battery, and made sure that I had the correct size wrench as I did not have any tools on me. As I was paying for the battery, one of the employees mentioned that he was getting off in about 5-minutes and would swing by to make sure that I had the correct wrench and also see if I needed help. Not only did the employee, Brent, do this but he also helped me with my car reset. This is the type of service we all hope for as customers and more. These guys went above and beyond when they were closed, and this positive review is just a small token of my appreciation.

Awesome customer service. Parts were found and picked and the person who helped me, also installed my wiper blades in just minutes! I would go there again and and again for anything my car needs.

Dude on phone was as passive aggressive as my last girlfriend. Learn how to lack to people

Great service! Friendly staff.

Very helpful and friendly, they even installed wiper blades while we waited.

Always knowledgeable - never have to wait because they have plenty of counter help. They have what you need or get it quick. They know me by name. Flynn directs a great group of people there. I drive past 2 other Napa stores and multiple other auto parts stores to go there because of their service.I’m Don in Mesa - it’s worth the drive to Chander to buy there!

Everything you want it to be

Convenient, Great service

Needed to get my battery replaced and this location did an excellent job. Very professional and efficient. I will come back here for anything I need.

Next best thing to a dealership. Best place to get your parts!!!

Chuck was very friendly and helpful. He understood what I needed, quick service. I was in and out very quickly.

Napa gold is really good brands rebadged. Great parts

Every time I come in great customer service.....The short girl that as a hat is always been helpful with me and greets me...

This place never has what I need

Good customer service 👍

Everywhere else a battery warranty is an actual warranty not a pro-rate warranty. They kid that was supposed to help us ended rolling his eyes at me and my husband. Thats not customer service. Im used my napa auto parts back on the east coast who are nice and helpful people not here. Their battery lasted a while but not worth me getting a new one from them

They are now closed on Sundays, the web site doe not reflect this. I drove 30 min to go pick up a tool just to find this out. Spent money on gas, used my time. I will never shop at this location again.

Very rude and didnt wear masks.

GREAT PLACE ... OUTSTANDING SERVICE ...GREAT CUSTOMER CARE ... ALWAYS WILL RESEARCH OLD AUTO PARTS ... GOOD TO GO ...

They sell AMSOIL, in stock! Not a selection of every AMSOIL product, but enough to get you by in a pinch. :)

Good selection and great customer service.

Horrible. They dont even carry rear view mirror acheove. The poor sales guy tried to find something that might work, and we tried an interior/exterior body glue that didnt even hold the mirror up for a second. Had to go to auto zone the next day.

Horrible customer service over the phone, talk to customers like you would like to be able to help them out, they think its funny as well, too bad.

Last time I tried to go here it looked closed. Not sure its still there

Very helpful!

Location moved but maps is wrong! Please fix

Great customer service!!

Well informed employees!

Fast, friendly and helpful.

Great staff, very helpful.

Good friendly staff.

Great customer service!

Great experience, very helpful!

Had what I needed

All the employees are awesome

Good selection

Good