My glasses were crooked, went to this place for a quick fix, and they charged me $10. All other places where I have my glasses aligned did it for free, including Walmart, Target, and Americas Best contacts & eyeglasses

I LOVE going to Illini Eye Care! Christina at the front desk is super friendly and helpful. I had an eye emergency recently and she took my concerns very seriously and talked to Dr. Johnson and was able to get me in 20 minutes later (that was the earliest I could get there). Dr. Johnson is the best eye doctor I have ever had. In addition to normal eye exams, he was also really patient during my emergency. He worked on my eye for an hour at the end of the day to make sure I could go home comfortably. Then he and Christina took time afterward to give me more advice and answer all of my questions. I saved SO much money by going here instead of the emergency room for my type of eye emergency. Christina even called the next day to check on me and answer more questions! Love these guys.

I’ve gotten my glasses repaired here several times and each time the service is quick, affordable, and well done.

Don’t get your glasses here, just get your exam/prescription, if anything. and contacts are cheaper if you order through Walgreens. While Dr Sunday is kind, the woman that runs the glasses fitting/sales is obnoxious and a bit of a bully. With UIUC insurance they’ll overcharge you plenty. When my new glasses worsened my headaches they said they would not do returns even within a couple weeks (!!) but just as a favor I suppose, they took them back and gave me half my money... I was out $200 but happy to be done dealing with this. I then tried my insurance with Target optical and for really nice frames and premium poly lenses with all the frills (anti reflective/scratch/UV, etc) I spent only $70 total. You know what takes the cake? They assured me the glasses are 100% returnable with my receipt. Expensive lesson learned...

Charged $10 for repair, the front desk lady SCRATCHED MY LENSES with the screwdriver. The lady at the front desk said they cant do anything about that. Be extremely careful, their service is careless and terrible. Avoid at all costs.

I have been going to Illini Eye Care for quite some time. Very friendly and professional to work with.

The optometrist was really kind and helpful, but the front staff were less so, and almost dismissive. My order took a strangely long time to arrive - I probably could have ordered cheaper contacts online faster, and I don’t feel that the quality of the ones I’ve gotten are any better, or that the staff listened to my issues with the trial pair I had. Overall, happy I got the exam, but probably wouldn’t go back.

DO NOT GO HERE. The staff are rude! (in person as well as over the phone) shut the place down if the customer service is poor. Very short and unwilling to give information. If needing eye care or anything related, look elsewhere PLEASE. In my opinion, they shouldn’t even be on campus, with such attitudes and bad service.

I have not had good experiences here. The most recent issue was when I asked for my prescription to purchase contacts at a different supplier. The staff was hesitant to give me the prescription in the first place. When they finally complied to my request, they faxed my prescription information to the retailer which I was buying from as expired even though my prescription did not expired for another two days. Not professional and seemed to hold a grudge based on my choice to purchase cheaper contact lenses elsewhere. I would encourage other students at UIUC like myself to avoid this optometrist based on my previous negative encounters with the staff. Reading previous reviews posted may solidify the notion and general outlook of the staff being less than courteous to patients.

Great place with great customer service. I came in thinking I needed a new frame which would have cost upwards of $70. Turns out they could fix the part of my frame that was broken for just $5 and it took them less than 10 minutes. They did an amazing job and my glasses look just like new!

Professional treatment from staff and the doctor. Just a very ignorant establishment. The doctor acted as if hes never seen someone with an Asian name whos from the States. The casual conversation during the eye exam started out like Here in the US eye exams work this way blah blah blah, and the doctor just couldnt stop bringing up his stereotypical judgements the entire time. I felt annoyed but was just too cool to give a damn. Overall its fine, but I would take somewhere else over it just for a better day.

Front staff was super dismissive and rude!! I had a much better experience at Kessler Optical.

Bad service. They did not prepare your lens but send it to somewhere and you will need to wait 10 days before you can get your glasses. The quality of lens are not that good as well, not worth the price and waiting. Very disappointment. Wish I could give 0.

I woke up with an incredible pain in my eye and figured I had ruptured it or got an ulcer. I got an appointment within an hour, and as soon as I walked in, the doctor walked me into the back of the room. Everything was so fast and he was incredibly knowledgeable. He gave me the best options, told me exactly everything i needed, and I didnt feel like he was trying to get more money out of my pocket for it.While I was there I must admit that there were some really weird and crazy international people who were rude, one of them couldnt understand his insurance coverage. It made me very uncomfortable. I witnessed that once when I came in to pick up contacts once as well. Its none of my business, but I just wanted to mention that the receptionists look a bit intimidating, but are very kind, polite, and do what they can to help.

Thank you Christine and Dr.Sunday,best in town

I got my first ever pair of contacts here and was able to get in same-day. The doctor was patient with me and made sure to get me the right pair that were comfortable for me.

Its in a convenient location and provides quick service. Dr. Johnson is very informative and friendly and I wish I would have found this place sooner.

Really friendly and service minded staff! Can recommend this place!

Very nice establishment. I appreciate the friendly customer service.

Great selection of frames, great prices, GREAT customer service. ILL!

Friendly staff and doctors. Good treatment.

I dont know any business who would charge $110.00 for a contact exam. I went to lenscrafters and got it done for $50.00. Fees are ridiculous and I dont know how they stay in business. People must not shop around.

Expensive and bad customer service

Called about contacts, and they quoted me $140 for a 90day pack that Lenscrafters sold for $100. I bought them online at ContactLensKing for $77 including shipping.

Glasses had a very high chance of breaking upon repair, they fixed them within 10 minutes for $5

Great service