The staff is so helpful!!!

Went in to buy a pair of converse. Employee made sure to bring out two different pairs in different sizes which helped a lot

Really nice employees and nice sales..

I bought a pair of Dr.Martens and found out they gave me the wrong pair! Theyre similar look and the same size but not the same width and material!! The narrow one gave me a hard time and hurt my foot a lot after a few hours. But I was abroad and when I came back, the return window already passed. Really hope they could hire some professional salespersons who really know about their products!! Waste of $150!!!!

Great service

Tré was super helpful and friendly and another employee gave me a paper crane, 11/10

Very fun atmosphere. We love this store.

Dont trust the prices at Journeys in Champaign.Found a pair of New Balance shoes I really enjoyed, even tried them on twice (once when I entered the mall, again before leaving). When I went to checkout, they rang up as $20 more expensive than the sticker said they should be. The employee said he cannot honor the price, and he apologized on their mistake.I left without shoes and a feeling that I was bait-and-switched. Dont shop here - if you are going to buy New Balance shoes, go to the Urbana New Balance store where they have more honest pricing and service.

Super helpful and friendly

Very friendly people.

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