Small location but always good deals and friendly employees. Wish it was located in a strip mall or other store front. The mall keeps me from shopping here as much.
I just happened to go into Bath and Body when they had a great sale going on. Customer service was excellent and very helpful.
I love the new scents and I always have to go for the semi annual sale. Best deals!!
Love bath and body works. Also the employees are really nice and ready to help u out anyway they can. So would go back.
A good selection, sale items sell super fast, though.
I really enjoy shopping here. They have great fragrances.
Sales team was excellent but Laura, who Im pretty sure is somehow the manager, was speaking so horrible to her staff (who were great) right in front of customers. I can’t imagine how high the turnover rate is. She was seriously awful to them.
Very nice Store. Easy to Find Things
Young lady put my stuff back and then made me go get in the back of the line for the second time. Twice in line.
Best hospitality and sales.
Give you free award
Nice story with great selection although customer service doesn’t welcome you in like others B&BW does.Nice deals make sure you get their app
Always love B&BW! Associates are always friendly and helpful! Can never go in and not help myself from buying something!
I love this company. The store manager is wonderful. The product is worth the price you pay. The service is awesome. The customers are loyal and friendly.
Well organized
Great
Excellent service, very friendly. Great sales just the store is very small hard to get around without hitting something or someone else.
Staff is always very cheerful! I love the foaming hand soaps!
Love the candles and soap. Never a bad experience here.
Ive been going to them for years. Im signed up to get emails and coupons. I was told when I was checking out. That they no longer accept coupons from Retailmenot. Since when???? Couldnt find an associate or items easily. Not happy at all with this shopping experience.
Always smells great from their amazing products. Extremely helpful staff.
As a former employee this store is the most unorganized store Ive ever been in. I went in there last week and I was he first customer since they had opened. I smiled at the assistant manager, expecting her to smile back or greet me and she turned her head and pulled out her cell phone. Then while Im looking around another customer comes in and the manager is all about wanting to greet and help her. How rude! Never again will I give this store my money. Rude service and very unorganized. Christmas Eve I had to miss my family Christmas to stock for the sale the day after Christmas and after finishing what was given to me to do, I had to finish all the other lazy employees work. Bull. Think again before shopping here. Oh and at one point I was given 3 hours on one paycheck. Think again before shopping or applying here!!
Champaign IL store just remodeled. Great place. I could spend hours there
Smells so good ♥ Love their products!
The staff is really helpful. And their sales are awesome!
Had some great deals. You are watched like a hawk though. Cant really blame them.
Awesome deals right now at their semi-annual sale.
Great deals, a little crowded, love the products & variety.
The staff were really helpful in assisting me to pick out some presents.
I would give this store a negative star. No one helps you and the Champaign store doesnt accept the app
It is still the same. Have prices for items on sale and put them with others that are not on sale, so when you get the other items and pay you are told they are not party of the sale. To sumit up I will not be back
I think the whole company has changed recently. I went in and did the Buy 3 Get 2 promo. I was shocked when I checked out - the prices have gone way up! Not to mention, while I was looking around, 3 people in the span of 5 minutes came up to me and asked what I was looking for, could they help me, could they give me a bag, and they each gave me the same canned shpiel about some new scent. I was really annoyed and just wanted to get out of there. I wont be back.
Best service ever and good products.
Very friendly helpful staff and I am a huge fan of the products!
Great perfumes and body wash for the woman only.
Friendly staff, some stuff pricy but has good sales at times.
Not good cheated out of my discount buy 3 get 3 free only gave me a percentage off no free stuff
Wonderful, was very pleased with service and products I purchased.
Love this place very well made products
Love, love place!!! Stocked up at great semi annual sale!!!
Got what I wanted left with a big smile Thanks to all of the sales people that worked there 👍😁👍👍
Workers are very friendly and helpful.
Nicely arranged, varied stock, helpful staff
They have good sales
Got loads of good stuff, and gifts
Love their lotions
People were not willing to give me credit to my current purchase and had hard time figuring out how to do it. They were upset that I wanted to return items that I did not like.
Love all of their stuff
Fast and friendly service
My wife loves it
Love this place!
Very nice shop
Always a good experience
Excellent service!
Various types of candles price was right
Amazing service!
The best
Lovely
Amazing
Im addicted to this place
Loved it there
Not bad
Great
Love it
Love it
Sales!!!! Sales!!!!
Very friendly & helpful sales people. Had a great sale & I did a lot of Christmas shopping.
Fantastic
I love it