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J & L Auto Service
3667 N Peachtree Rd, Chamblee, GA 30341, United States
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J & L Auto Service
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Ju
Review №1

Fixed car with OEM parts for a fraction of the dealership in less time. Great job!!!

Ro
Review №2

Shad and the gang are marvelous, great work and resonable; prices couldnt be better!!!

Jh
Review №3

Had them do a fair number of upgrades to my Fiat 124, including springs, sway bars, brakes and new exhaust. They did awesome work and, while not cheap, is easily worth the money for the professionalism they employ.(Little things like greasing polyurethane bushings so they dont squeak, doing multiple road tests and getting everything done in a week). Will use them exclusively going forward...

Vi
Review №4

J & L was recommended for wheel alignment by Gordon at Far East Motors, also in Chamblee. I arrived a few minutes before my appointment. Shad, the service manager, was professional, knowledgeable and welcoming. If the car does not need alignment, we wont do anything to it and give it back to you. I asked if I could wait on it. Sure, he said.After about an hour, the technician who worked on the car came into the office with paperwork. The job was done. Shad showed me a printout showing two diagrams: the before misalignment of the four wheels and the after alignment. I was impressed. The charge was $79.99.I drove the car from their parking lot, and right away I could tell the car was driving much better than when the wheels were out of alignment. It was definitely worth the trouble. I had just bought two new tires, and it would have been a waste to wear them out unevenly on the misaligned wheels. Now the car drives straight, and the tires can be expected to wear our evenly.I recommend J&L after this good experience. They do a good job, and they do it efficiently.

Yu
Review №5

Very professional. Great technicians. If you have an appointment they honor it. Will definately use again. Prices are in range for the quality of the work done.

Da
Review №6

Tje best mechanics ever. I love amd trust them

Li
Review №7

Always a great job, and Shads customer service and knowledge is why I keep going back!

Sy
Review №8

A 1 customer service from the very first phone call!

Pa
Review №9

Not very responsive. I called and left two messages to schedule an appointment to have my vehicle looked at and I never received a call back.

Ch
Review №10

These guys are super awesome and do great work! I have taken a few of my different cars there including my mustang cobra and older rx7. Shad shoots it straight and I trust them with what I need to get done if I cant do it myself.

Jo
Review №11

I have had all of my automotive repairs and preventive maintenance performed by J&L for over 35 years. I have dealt with Randy, Gabe and Shad during all those years. I have found them to be expert mechanics, fair priced and provide excellent Service. One time while performing some preventive maintenance on one of my cars their mechanic found a $20 dollar bill in the back of the car. They put it on the front seat so I would see it when I picked the car up. Quality people and very honest!

ro
Review №12

J&L Auto Service was established in the 50s during that time there were mechanics not part changers J&L still employees mechanics that have that same mentality and skill. Chad the service manager is extremely knowledgeable also polite and friendly always willing to help. He keeps the shop clean and well-equipped. They service both new and vintage vehicles. You just cant go wrong by choosing J&L theyre the best!

Gr
Review №13

I have been bringing all my vehicles to J&L for 30 years. They are the most honest group of individuals you will ever deal with. I have had minimal maintenance service to major repairs. They keep my vehicles running like new for well over 150,000 miles. I would not trust anyone else with repairs.

Ja
Review №14

Ive been using them for 28 years honest mom and pop shop which is hard to find today.

Ms
Review №15

Fantastic people. Very warm and personable. Flawless service for the fraction of the cost from a dealership. They now have me as a lifelong customer. You will not find a better auto service in Atlanta.

Bo
Review №16

I have lived in several different areas of the country and always tried to find a good car repair shop in each city. None compare to J&L Auto Service. Fantastic customer service, extremely competitive pricing, easy to schedule appointments, and the work done has always exceeded my expectations. I write this fearing that they will get flooded with business and I will have difficulty getting an appointment! However, superior customer service and high quality work deserve recognition. J&L provide both.

Va
Review №17

Cant say how much I appreciate these guys. Being a female and not from the city to get a lot of personal recommendations, finding a mechanic has always been a challenge for me.J&L is GREAT and Im going to recommend them to anyone who may ask me. For one main reason... HONESTY. I had an issue that cannot be quickly (and without a lot of money) competed [went for an alignment, but found it my undercarriage is extremely rusted and seized]. They tried their best to rectify my issue, but called me to let me know the real damage and didnt charge me for the work they did try their best to complete.Just that makes me so appreciative. On top of that, theyre very nice and personable as well.DEDINITELY come here!

Je
Review №18

I am so thankful I came across Shad and his team at J & L. They are straight forward and transparent with each step of the process for car care/car service. They saved me several thousands of dollars versus the location VW dealer.You and your car are in the great hands here!

Em
Review №19

J & L is a great local business that I would not hesitate to return to or heartily recommend to anyone needing car service. They were very accommodating when I was unable to bring my car in for the first two appointments I made. When I finally was able to stop in, they listened attentively, checked out the car, and explained exactly what could be causing the issue I was having, which was likely just due to a faulty sensor with no need for any service (which our family mechanic corroborated). They very easily could have said I needed a new transmission but they were honest and told me exactly what was going on, not with jargon but not dumbed-down either, and sent me on my way with no charge. They are pleasant, honest, and I would go back to them in a second if I did have to take my car in for service.

To
Review №20

It is hard to find a good, honest mechanic. Ive had a great experience over the years with J & L. I have an old truck that needs frequent repairs. I have found that I can always count on them for an honest diagnosis and quality work. If it wasnt for J&L I would have had to trade that truck in years ago - they have kept me on the road.

Me
Review №21

If youre seeking an auto repair shop that epitomizes honesty, reliability and talent, J&L Auto Service is where you want to take your vehicle. Gabe and his team there have been a breath of fresh air to work with. These guys are highly skilled and knowledge mechanics who are able to service virtually any automobile there is. We at Merlin Auto Group are very selective about who we trust with the vehicles offer for sale. It did not take very long for us to recognize the value of having a relationship with J&L. Our experiences thus far have been positive 100% of the time which solidifies the truth that servicing cars does not have to be the challenging process that it can quickly become in the wrong hands.

sh
Review №22

Great shop especially for older vehicles. My 1986 Jeep CJ7 has finally found a proper mechanic. I brought it in for a minor oil leak and they advised that the brakes were more of a priority. Brakes are now completely safe and useful as normal. Oil leak is very minor. The better shops treat customers this way; honesty is best and service will bring you back. My old Jeep needs work but J and L helps me prioritize those needs focusing on safety and reliability.

An
Review №23

I wish I had come to them sooner. They were recommended by Discount Tire and do great work. Their prices are really reasonable and are upfront and honest about the work they do. They also call to ask permission or discuss the cost and necessity of a job before beginning work which is most appreciated.

Pa
Review №24

My husband Michael brought our Nissan van in, and J&L corrected an issue that even the dealership was hesitant to assist with. J&L talked with him abut the issue, how the part worked, and was completely transparent about the entire process. The work was done in an 90 minutes, and while waiting, Michael had a fun conversation with Shad about some of the cool cars they take care of in the shop (GT40). Hard to find honest and friendly service...these guys epitomize it!

gl
Review №25

I dont think I have received such service at an auto place in quite a long time. These gentleman have a very lost touch...called honor. No upsell, no scare tactics just the facts, maam! I left with honest work and a Yes, I would go back. Very interesting to find men who care not only about a car but about helping you.

Je
Review №26

My favorite local garage. Family-owned. Staffed by honest, knowledgable managers and mechanics. They will tell you whats broken and prioritize repairs from the must-be fixed (things that are unsafe or will damage the car) to the optional.

Jo
Review №27

The team at J&L have always been very good. I am convinced they are doing their best to analyze the problem and provide the most cost effective solution. I trust these guys and will continue using their services for my auto repairs.

Cl
Review №28

I have taken 3 cars Ive owned to J an L Auto (American and German). They have done a great job with all repairs and general services. I find their prices are fair and in the same range as other shops. What I like most, is I feel they are honest with what needs to be performed and do not try to up charge you like dealerships do.

Sh
Review №29

I trust J & L with my vehicles, they are honest and will let me know whether or not something should be done to repair them. Im glad my Dad, Gerry, referred me to them. Gabe and everyone there are professional and friendly. I allow only J & L to do the alignments to my new truck! We were back in town for just a couple of days and they made needed repairs, performed the alignment, and got us back on the road so we could make it home safely! Thank you!! ~Jeffrey Burns

Po
Review №30

J&L Auto has been taking care of our family vehicles for over 20 years! Each time we are always delighted with the attention to detail, and above and beyond customer service.From a 1984 Ford F150, to Hondas, Mercedes, & Cadillacs. Shad, Randy, & Brian have you covered!Come see J&L Auto today for all of your vehicle needs.Thank you Randy & Shad!

Be
Review №31

Great guy running this shop. Put up with all my amateur repair questions, shop fees were very reasonable. Happy to continue to take my car here again.

Se
Review №32

Very knowledgeable people, they did extensive tests to pinpoint a sensor issue which although is pretty common to a PT Cruiser can have multiple causes. Yes - the car was ready for the emission inspection in less than a day.After getting ripped off multiple times at various other places is nice to see that somebody really cares more about the quality of the work and about their patrons than about quick profit.

Ce
Review №33

The people are FRIENDLY the service is GREAT and they get the job done right the first time. My engine was damaged with oil that was causing my car not to run well. Not only did they save my engine they help me avoid additional repairs. It shows that they take pride in their work and they guarantee service which is a plus.Don’t look any further for an HONEST mechanic

Ke
Review №34

I have had nothing but positive experiences with J & L and would recommend them to anyone. They have been upfront, honest, timely, no-pressure, patient and friendly. I always get the sense that they care for me as a customer and want to do right by me. I have taken my cars there for years and no see no reason to go elsewhere.

Ka
Review №35

Customer service is certainly a strength here! We had a misunderstanding between auto shops but Randy went out of his way to make it right. We appreciate it and highly recommend this shop!

Ru
Review №36

Honest as the day is long. Qualified, they know their stuff. Their prices arent the cheapest nor should they be, they are professionals. Ive recommended them to several people.

De
Review №37

I took my car in to J & L after the mechanic at Discount Tire discovered a big alignment issue when replacing tires. Shad, the manager was very helpful and clear when explaining what was wrong with my car-he even printed out the computers diagnosis of the problem and gave me a copy. They didnt try to upsell me or suggest additional services. They were straightforward with the price and ordered the bolt kit I needed on the spot from a place down the road and had it delivered and installed within 45 minutes. Im thankful Ive found them and will return when I need to. They are dependable, fast, and completely customer-oriented. Dont waste your time going anywhere else.

Sa
Review №38

We have been going to J&L for several years now. Its hard to find a mechanic you can trust--someone who will do an excellent job and not try to upsell you at every turn. J&L is that place. Everyone there is very friendly, honest, and skilled at what they do. You can trust that they will do the work well the first time and take the time to truly diagnose an issue, as opposed to replacing things willy nilly until they get the right one. They will also take the time to explain to you exactly what is going on with your car and what needs to be done, as well as what can wait. Highly recommended!

Ke
Review №39

These guys are the absolute best when it comes to service and communication. Straight talk, no bs and they are overall good folk. I highly recommend taking your vehicle here, you will not be disappointed.

Th
Review №40

Good and fast service. Honest and friendly guys. Would recommend.

DA
Review №41

These guys are great mechanics, you can trust them, and know that their work is quality one.

Mi
Review №42

Best i have ever found in Atlanta. Honest. Dependable. They stand behind their work

Ja
Review №43

J&L did a break service and oil change for me. They did not recommend any other items that were not necessary. Very honest, would recommend.

Ke
Review №44

My car is now 13 years old and getting some age on it. Finding an honest car repair shop has been stressful as it seems everyone wants to up-sell me on something that is not needed, or just plain lie about what is wrong. J&L have been nothing short of fantastic. Shad has always explained what was found, what needs to be done, and how much money it might cost. Cant recommend them enough!

Ri
Review №45

Awesome, friendly, and reasonably priced service. Just had my front struts replaced - my SUV drives like new!

Sc
Review №46

I find it very odd that this place wont let you use your own parts I totally understand the warranty issue but all they have to do is agree they wont warranty the job this is the first place that I have come across that does this makes you wonder how much theyre making on the parts & besides why the hell would they throw away business the service is were they make most of their money I assume not so sure with this place??

A
Review №47

Here is your review! Red Flag #1 Any business owner, manager or worker that takes time to talk down about another business is well worth keeping an eye on! Red Flag #2 Any professional who behaves like a jerk speaking in technical terms to a potential client is well worth avoiding. Spouting off your book knowledge and technical terms does not impress, what impresses is whether or not you can get the job done! RedFlag #3 Why would I pay you $95 dollars for a diagnostic when I can have one done for free there are dozens of coupons in the mail. and Lastly, RedFlag #4 Directing me to google to read your reviews holds no value, I can certainly round up 16 friends to write ALL positive reviews!!Feedback: learn some basic customer service/ people skills Mr. Manager!

Ch
Review №48

Honest, clean, on-time, reasonably priced and professional. No need to go anywhere else.

Ju
Review №49

Always recieve excellent, honest service with fair pricing from these guys. Been using them for years.

Ja
Review №50

The staff members are extremely friendly, I always receive a quote that allows me to choose what I want to repair, and I never feel pressured in fixing things that are lower on my priority list. I have used their services for about 3 years for my Oldsmobile Aurora and Cadillac CTS and am very satisfied!

Ce
Review №51

That is good shop. Honest people. Ar good worker halways. Ready talk. The. Bissnes.

Ru
Review №52

Excellent service. Glad I found an auto shop I can trust!

Li
Review №53

Very nice guys and very willing to work with customer.

La
Review №54

Efficient and honest...no need to say more.

Be
Review №55

They just get they job done!

Ma
Review №56

The best.

Information
36 Photos
56 Comments
4.8 Rating
  • Address:3667 N Peachtree Rd, Chamblee, GA 30341, United States
  • Site:http://jandlautoservices.com/
  • Phone:+1 770-457-4676
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto tune up service
  • Brake shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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