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CAT Auto Center
491 Lincoln Way W, Chambersburg, PA 17201, United States
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CAT Auto Center
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Sc
Review №1

Excellent experience. Had the tow truck take my truck there thinking my transmission was done with. These gentlemen diagnosed my issue the next business day in the morning. Contacted me about the repair and had it fixed and I picked it up the next day. Very trustworthy and friendly people. What probably would have been a $4500 repair at many transmission places was actually only a couple hundred. They even called me about a week later to check to make sure everything was good to go. I HIGHLY RECOMMEND this shop. You will not be sorry! These guys are a fresh breathe of how things should be. Items fixed that are broken and no add ons of unneeded ones. Definitely my shop now and the one I am referring family and friends to use.

Su
Review №2

Cat Auto Center is always fast when needing to get work done on a car. Very efficient with repairs. Will update if anything else is found that needs fixed. Reasonable rates. Best part being a female and not overcharged is a fabulous feeling. Thank you.

Bu
Review №3

My exhaust broke loose and I had to tie it up. I reached out to Cat who go me in the next day. I drove my car over and they took it in. As they reviewed it they showed me what happened and options to fix it with costs. It was all done quickly and it was a smooth transaction.

Co
Review №4

Good ppl good bill not to expensive and very friendly staf

Ap
Review №5

Very polite and friendly staff. Recommend them for any and all repair services. Great rates. They will call you and tell you what needs to be done and the estimated costs.

Ke
Review №6

Excellent and they will tell you what is wrong before doing anything to your vehicle in order to give you the option to do the work yourself on your vehicle. Especially where State inspections are so involved! Carl the manager is a wonderful man and very professional. He will chat to you about anything while you wait! He is extremely knowledgeable and he loves to talk about his wife too.

Ca
Review №7

We had such a good experience with Carl. He replace not one but two transmissions in our pathfinder. He also replaced cam ors. Both times he was efficient, courteous, professional and quick to get the service done. He dealt with the salvage yard and insurance companies. We didnt have to do anything. Which was a relief because they were difficult to deal with. I would highly recommend CAT to anyone.

Er
Review №8

Had my car tuned up. Runs great! Will definitely be a repeat customer!😊

Er
Review №9

Timely service and fair prices! Traveling through town and my starter on my truck failed. Needed fixed that day. Carl and team came through and made it happen. Good quality and timely service. Highly recommended.

Co
Review №10

I can’t give CAT enough stars! These are good, honest people!! I had my van towed to them without having the slightest clue what was wrong. CAT was able to provide me everything that was wrong, as well as options on how I could get it serviced and pricing options WITHOUT even charging me! Most places want you to pay just to even have it looked at anymore. My van was done in a timely manner & I was kept up to date throughout the entire process. Everything was a smooth, easy process and they walked me through everything. I even got a follow up text from Carl asking how my van was doing a few days after I got it back. Never has anyone taken time out of their day to do that anywhere else I’ve ever gone. Again, good people!! I can’t thank CAT enough!

Ke
Review №11

Carl from CAT was very professional and took the time to explain everything to me prior to doing any work on my car. He gave me price break downs as well so I knew what to expect. They completed a brake change and an oil change on my car in a timely manner and he made sure to give me phone calls throughout the process to explain what needed to be done so I understood. Great service! My brakes are working great now!!

Lo
Review №12

Ive use CAT for service on all my vehicles . You can always count on great professional serrvice each and every time.

Cl
Review №13

Everything working great on brake replacement.. No vibration or squeeking. Great service and on time as promised. Thanks Clint & Brenda. See you again.

Je
Review №14

Carl was polite from the get go. My car had been sitting in a parking lot for a few weeks and his first objective was to get the car towed to his shop. He communicated every step of the process and how much things would be. He was even willing to start working on the car with half the money down. There were issues getting the part in, but this had nothing to do with Carl or the shop. I would recommend the shop to anyone for car needs but especially if your having transmission/clutch problems.

Tr
Review №15

CAT did a great job welding my muffler on my truck. They called me saying it was going to be more expensive than originally quoted, so I appreciated the heads up on that. Would recommend them to anyone.

Ph
Review №16

Carl was very helpful and kept us posted every step of the way. The work was done well and at a reasonable cost. Thank you Carl and CAT Auto Center. Well definetly recommend your company and be back for any future auto repairs.

Ri
Review №17

These people were great..dealing with a full cvt replacement on my nissan was light work to these guys. They made everything a breeze even towed the vehicle for me..(for additional cost ofcourse but nothing crazy)They strive to do the best they could warranty wise and kept me up to date on everything. If you have questions just call them theyll answer anything..its not easy taking a financial hit when it comes to a full transmission replacement and I was treated with respect and all in all there empathy felt genuine towards the situation..if youre going through a transmission problem I feel for you trust me..but if you want it done right....CAT is where ya wanna go

Li
Review №18

Very friendly and professional, fixed my issue quick. Thank you!

Pe
Review №19

I had a problem with my son’s car air conditioner not working, they took time to isolate the problem and made sure everything was okay! Great communication,highly recommend!

La
Review №20

Have known Fred for 30 years, he and Carl are both class acts and very good at their jobs. Would highly recommend for any vehicle issues.

Se
Review №21

CAT did a great job! The service was Exceptionally good and it was very affordable. Thank you for working me in and taking care of my Ford mustang. The entire staff was above and beyond friendly, thanks again.!

Da
Review №22

Very nice people and got the job done plus went out of their way to do minor extra things to my car. Would recommend

Da
Review №23

I had multiple issues with my vehicle and CAT was extremely quick to fix them! Theyre always friendly as well

Co
Review №24

I dropped my 2005 pilot off because I thought I was having a transmission issue. They checked it out and informed me that it was actually a bad alternator. They got it replaced and I am back on the road. Thanks Guys!!

Je
Review №25

They are very helpful at cat. They work with you and their work is always on time. They stand behind their work. They explain things in terms anyone can understand and they treat me just as good as they treat any man that comes in there for service.

Aa
Review №26

These guys are super easy to work with. They identified the problem and fixed it. I immediately felt that I could trust them.

Za
Review №27

Good price and quick service. Transmission reverse was out, tore apart and fixed reverse for me.

Jo
Review №28

Cat has always done a great job for me. Very professional, reliable and affordable. Lets you get your own parts. Would recommend this establishment to everyone

He
Review №29

Very nice people. Very happy with their work. Highly recommended.

Jo
Review №30

They were up front and honest with me, something that’s rare for a lot of garages. They had decent pricing and were quick, they even hung my muffler back up for free at one point. Good people

Ra
Review №31

Drained fluids and made sure transmission wad working properly. Staff was very professional and answered all my questions.

Ch
Review №32

Been taking my car there for over 15v years now. Great people, great service and reasonable prices. Wouldnt go anywhere else.

Ja
Review №33

Incredibly honest group of guys. When they tell you something needs (Or doesnt) you know they are telling the truth and not pulling a fast one.They give you an a very upfront idea of what things will cost and what things could cost more down the road if they come across them. No oh I found this issue that will cost you $600 more while your car is halfway torn a part so you have go with it. They have been serving my family for 3 generations and have been consistent from day 1. Highly recommend them for anything you might need.

Ch
Review №34

They do great work at the best price.I am so happy to have them as our auto shop.I would recommend them to everyone.

Ch
Review №35

I was able to schedule an appointment just a few days out and my repair was done well. Exactly as expected. They called when the work was completed. And the cost was about 20 pct lower than quoted where I purchased the vehicle.

Ge
Review №36

Worked with me on payment and did a fantastic job on my transmission. Very personable and professional! Highest possible recommendation.

Ta
Review №37

They are the best. So easy to deal with and up front about any costs you may run into before they get into fixing the vehicle. This helps with worse case scenario ahead of time so you can plan accordingly. They communicate very well and follow up with you once they are finished. Love them!

Se
Review №38

They guys at CAT were so helpful to me. I took my car in, they looked at the problem and fixed it in a very timely manner. I was treated well and they since my repair a month ago, they have check up on me and asked how my vehicle is running. I would recommend CAT for your mechanical needs. Honest, fair, and very professional. Thanks CAT!

Cl
Review №39

We took are sons vehicle to Cat Auto Center.The service was great everything was explained to us in a way that was easy to understand and they took the time to explain it. The best thing was everyone was very nice which means alot to me. I would highly recommend this place.Nice job Carl and Fred.

Be
Review №40

Great place trustworthy mechanics. And very sound diagnostics. They also install and maintain breathalizers..

jo
Review №41

Needed my AC fixed!😱😱 Typically that comes with a big bill and prolonged labor time. CAT discovered the issue and had my AC up and running in 2days! Bill was VERY friendly. They had my vehicle in and out! Highly recommend!!!!!

be
Review №42

First time going to CAT for my car and they were excellent! They assured me they would find the problem I was having with my AC and they did just that! The communicated well and were so welcoming and friendly!!! Definitely using them again!!!!

Pa
Review №43

Very professional and trustful

Mi
Review №44

Ive been trusting CAT Auto Center for years with my auto maintenance and repair. They are honest, fair, and are experts at what they do.

Mr
Review №45

I took it in and got the work done. They fixed the problem

ei
Review №46

Always very professional and courteous. If they find something wrong with my vehicle they call me before they proceed with any additional cost to me. And they are a local business!! I would recommend them highly.

Wi
Review №47

When my vehicle broke down, i called CAT to have it towed. Their tow truck driver had already left for the day but he returned in order to tow my car. The driver even took me to my destination before taking my car to the garage. CAC repaired my vehicle in less than a day and charged less than what i was originally quoted. When i opened my car door to get in, there was a note that said, all interior areas that was touched by the technician had been sanitized. They even gave me a complementary face mask. How do you top that ?

Jo
Review №48

They put a Jasper motor in our 2005 F-150 and did a great job. Very pleased.

Ca
Review №49

Had interlock installed--honest, real and non judgmental during that process. Easy going and understanding in regards to that process.

Ca
Review №50

En route to South Carolina, my son, his dog and his friend became virtually stranded in PA due to the car’s alternator dying! But with the help of CAT Auto and some other wonderful businesses in Chambersburg, he was back on the road in a reasonable amount of time. Very friendly and professional staff, they even followed up to see if the vehicle was running properly.

Le
Review №51

The guys were great here. Fantastic prices, honest guys, and had my vehicle back to me within a few hours. My husband and I found our new spot to take our vehicles!

Bi
Review №52

CAT auto center is the best! We typically go to CAT for oil changes and inspection; however whenever an issue with our car does come up, we trust CAT auto center! Everyone is super nice, knowledgeable, and helpful! Their prices are reasonable and affordable! We recommend CAT auto center to everyone!!

mi
Review №53

Great shop always gets the problems fixed.

Ro
Review №54

I had a starter go out on me this morning. I called them up and was told they had room to look at it today or tomorrow, so I had it towed there. They fixed it and had it ready by close of business. The price was fair and honest, and they were very courteous. I mightve finally found a trustworthy auto repair garage!

Mi
Review №55

I have taken my vehicles to CAT Auto Center for service for many years and they have always been great to work with. They are courteous and professional and exercise good judgment on what needs fixed now and what can wait. The mechanics are skilled and knowledgeable and pricing is fair. I highly recommend CAT Auto.

Pa
Review №56

Very accommodating business. Good service at a reasonable rate.

Je
Review №57

Had a transmission replaced in my Jeep Liberty. Everyone was friendly and they explained the process to me. Work was done very fast and Jeep is running perfect now. Will go here for any transmission problems in the future on my other vehicles.

An
Review №58

It is hard to find a mechanic that is trust worthy and does the job right. This place guarantees all their work and wont tell you that you need something fixed when you dont and a lot of garages seem to do that. You may be able to get a better price somewhere else but when this place fixes something it stays fixed.

Jo
Review №59

CAT Auto Center Has kept my car on the road much longer than I expected, and for a very reasonable rate. Their professional, courteous, & thorough...and I would take my car to them again— recommend others do as well. I was very pleased with their service and their expertise!

St
Review №60

Good advise, in and out as stated, no problems with modification.

Ja
Review №61

I’ve been taking my vehicles here for several years now. The guys here are really good at getting me in on short notice. They work quickly and they do honest work. Hard to find other mechanics like them!

Ju
Review №62

I needed an inspection on my pickup truck and they got me scheduled quickly. They inspected while I when next door for lunch and it was done not long after I returned. Price was great too! I recommend everyone I know to go there.

To
Review №63

They called my warranty company, replaced the transmission and called me with updates on the process. Finished the entire process in just 10 days. Now my car drives like new.

Mi
Review №64

I can always depend on the friends at CAT to get things on my vehicle fixed right the first time. With them, theres no need for a second time. Thanks CAT.

Jo
Review №65

Great auto repair shop. Knowledgeable, reasonably priced, prompt. If you live locally you will want to make this your regular mechanic.

Le
Review №66

Incredibly kind and helpful. Our transmission went out while traveling, they gave us options and fully explained them, they helped us get a rental to continue our trip while they worked on our trans, stayed open late while we transferred stuff from one vehicle to another, and they are a great group of guys. Customer service beyond the call of duty. Highly recommended.

Se
Review №67

Great services. Great price. Fast fix. Highly recommend!

Da
Review №68

The staff took time to answer my questions and listen to my concerns about spending money on fixing the transmission on a high mileage vehicle. The work they did and the customer service was excellent. I will definitely consider them for my next vehicle repair and will recommend them to others.

Ta
Review №69

Carl was easy to work with and got my car in and out so quickly! Everyone was super friendly and I’ll be using CAT from now on!!!

Be
Review №70

Very friendly people. Have been going there with my vehicles for probably 15 yrs. Never had a bad experience. Would recommend to anyone

St
Review №71

These guys are very courteous and reliable. I have taken my vehicle there for a few years and they fix it quickly and at a fair price.

Br
Review №72

Good people, excellent work and will not do anything without consent! Would recommend to anyone and everyone.

Bj
Review №73

My husband and i r 1st time car owners we took r car to cat they worked well and reasonable pricing and so close to r home glad we found and honest and dependable garage workers ur amazing people...ur deff doing ur job u have amazing reviews..

BR
Review №74

Very professional. Speedy service. Jobs well done for me for over 20 years.

Sa
Review №75

I was referred to them for a new transmission by my regular mechanic several years ago. They have worked on my vehicles since then. Honest and nice to deal with.

Ap
Review №76

Great place to go, gave fair quote of what it would cost to fix my car so I knew what to expect. Got my car back on the road quick. Excellent staff.

Er
Review №77

Always do a great job and are always friendly and willing to answer all the questions I have!

ev
Review №78

CAT has always been very professional and honest. I found out about them through a friend, and have been using the garage since I was in high school, I most recently asked them to replace a part on my car that I had asked other garages to do, whom told me they would not. CAT actually listened to my request and changed the part I had asked them too. they listen to your input and take your concerns into consideration I will use them in the future for my needs.

Ro
Review №79

They were very informative about what needed tobe done as well as how long it would take to fix it. If anyone ask; I assure them this is the place to go.

Ju
Review №80

My brakes went out of my suburban and I needed it for the weekend for an activity with our grandchildren and they worked my repair into their schedule and the repair cost was actually very close the approximated cost that I was quoted. Thank you for keeping our family safe.

Le
Review №81

Great work - expert knowledge - highly recommend

To
Review №82

I’ve had two transmissions replaced at CATs and I would highly recommend them for anything transmission related.

Je
Review №83

Driving from Florida to Maine felt a hiccup driving in my transmission, the team at CAT took me and got me out same day (without an appt). Honest, fair, reliable and my F150 never ran smoother pulling my Travel Trailer (#destinyunbound).Thanks for making my summer adventure running smooth. Ill more than likely hit them up again on trip back down I-81 for another tune-up.

Do
Review №84

Fast service and reasonable prices. They are very professional in how they conduct business

Mi
Review №85

It has been a while since I have found a mechanic/shop that I felt comfortable with and trusted

Ly
Review №86

They do great work, and it is fixed right the first time.

Ti
Review №87

Good folks, good service. I highly recommend them.

Mi
Review №88

Great friendly customer service. I was happy with the work and did not feel cheated. I would go again.

Ho
Review №89

Excellent work and communication on vehicle needs! Great customer service!

Me
Review №90

Great service everytime I go in. Friendly people and reasonable prices.

Jo
Review №91

Fred is an excellent mechanicHe is willing to work with me buyingRefurbished transmission delivered toHis shop and install at reasonable priceJohn

Am
Review №92

Quick and helpful! I always take my vehicles here.

To
Review №93

Price was ok good job nice people will go back

Ke
Review №94

They have great mechanics that are not sales men.They provide honest service at a good price.

Ju
Review №95

Great price and fast service.

Jo
Review №96

Took my car in for an ABS issue and they had it taken care of in around 48 hours. The diagnosis device told them it was a bad sensor, but upon closer inspection they found bad wiring and saved me the cost of a new sensor.

Fr
Review №97

Carl and his staff were friendly and helpful price was good gave a 1 year warranty AAA garage gave discount

Si
Review №98

Despite the staff being super busy, they assisted us promptly with our car given we were getting ready to sell it. Cant thank them enough for making the time for it!

Be
Review №99

I had a radiator replaced at Chambersburg Auto Transmission, and whithin 400 miles of driving, the car began overheating and leaking coolant. When I called to inform them that I suspected there had been an air pocket in the cooling system (which any reasonably good mechanic should know to purge after opening any part of the cooling system) which caused the overheating, the manager on duty denied any responsibility, claiming I had somehow caused the damage.I was not looking for a free fix for a new issue, nor did I lead him to believe I was. I simply wanted to know when they could look at it to determine what the cause of the new issue was. He vehemently continued to deny responsibility for the issue (I never accused him of being at fault) and refused to look at my car until the following week.Not only do I think Chambersburg Automatic Transmission is employing irresponsible, corner-cutting mechanics, but I believe they must run into this type of issue commonly, due to the managers overly-defensive position when asked about the new issue.I would not recommend going here for even a simple oil change, much less any extensive repairs. 0/10 - Dont waste your money here.EDIT: We took the car in to Scotts, about 2 blocks down the road from CAT, and they found the issue, (air pocket in cooling system) had it purged and replaced an O-ring that had blown due to the pressure buildup in the cooling system. $20.13 and less than 30 minutes later, the car is running beautifully again.

Ge
Review №100

The brakes went out on the truck and they worked us in and it cost what they estimated it would! Great job!

Information
11 Photos
100 Comments
4.7 Rating
  • Address:491 Lincoln Way W, Chambersburg, PA 17201, United States
  • Site:https://chambersburgautotrans.com/
  • Phone:+1 717-264-5098
Categories
  • Auto repair shop
  • Mechanic
  • Oil change service
  • Transmission shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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