Hands down 5/5 excellent experience. Reasonable prices and great staff. Misti Kerns is wonderful at her job and makes you feel very welcome. No pushing for sales or feeling forced and uncomfortable. Fairly quick timing for getting through the actual purchase.

Very pleasant experience. Went in to look and came home in a new (to me) vehicle. Larry was awesome and patient with me as I made my decisions and very helpful with it also. He didnt pressure me and really streamlined the whole experience. I was in and out in 2 hours total, which was amazing! Last time I purchased a vehicle it took 4 hours the first day and about an hour the next! Very pleased!

An all around good dealership to visit/buy from. Very nice salesman and management. Nice selection of vehicles. Salesman was very knowledgeable, answered every questioned I had. There was no push to buy a certain vehicle, left the options wide open. The whole team made sure my wife and I were comfortable and understanding with the whole process. Would definitely recommend and will go back to buy from again.

Andy d Czirok was a great salesman. He was polite helpful. Not pushy. We got a fair price for our vehicle and a fair price on the gladiator we bought. Finance guy work hard and got us a better rate then expected. Thank you all very much. Jon p brown

Took my jeep in for an inspection and some maintenance. David the service advisor is awesome. He made sure of what I needed and treated me like an valued customer

I had a wonderful experience with them! Mallory stayed in contact me for the 2 weeks I waited for my Jeep to arrive and then Larry and Bryan made things so quick and easy! Thank you guys so so much :)))

Hello! Our experience at this dealership was outstanding. Our sales person, Misti, was the perfect person for us yesterday. Patience is her virtue, not to mention her positive attitude, courtesy and professionalism. She, and everyone else we came in contact with were very pleasant to deal with, which was just what I needed on a very hectic day/week for me. Everything went very smooth, we were never pressured, and we got a fair and very good deal on our 2021 Ram truck. We love our new truck, and we are looking forward to our future interactions with the staff at Shively Motors of Chambersburg!

Everyone was very friendly and professional and do quality work and don’t overcharge

I have always had great service at the Chambersburg dealership. Service gets you in and out at a very reasonable time. My family and I have done business there for many years. I would definitely recommend them! 😊

Love these guys and gals, always super helpful even if you decide to do the work yourselfAnd the service and inspection reminders are great

Leighton Alexander Cook was awesome to work with. We have bought a lot of vehicles and by far top favorite person we worked with. Sales manager worked with us on price and Brian in finance had us in and out.

I am from Florida and was visiting family in the area. Told them needed tires rotated/balanced and was hearing a clunk from a stop. They got me in during a busy day. David Gray the service advisor went above and beyond. Best service I’ve ever experienced ..!! Highly recommend them.

Great people at Shively Motors, willing to fix our van issue right away after we told them what happened. Tried to fix it then let us know the problem in order to order parts to fix as soon as possible. They were able to fix it Tuesday once the parts came in after ordering the parts the previous Friday. Very pleased with them

Great magazines for reading in waiting room. Service quick and super!

Intake was a breeze! Courteous, helpful, and friendly with no other motive but to provide quality service. David G., the Service Rep, was a consummate professional. Not living in Chambersburg, I was unfamiliar with the business, other than by name. They get 5 stars from me!

Excellent Customer ServiceQuick Diagnosis and resolution.Our company will be bringing all of fleet vehicles for service!

Superior customer service! My service advisor David truly cares about making sure his customers are satisfied.

Best New car buying experience Ive ever had. Thank you Larry Hummer and the Shively team. You were all great to work with.

I called Shivelys regarding a recall for my older model Jeep. They got me in for an appointment right away. Everyone that works there is amazing! Friendly staff, professional and efficient from start to finish. Would definitely recommend. Great experience!

Didnt give the best deal up front but came back better. Process was smooth, everything was explained fully to make anyone understand and comprehend. Leighton the sales representative and the finance guy Brian were great, very informative and helpful. Overall good experience.

I was traveling from Indiana to New Jersey and had car trouble. I was towed to Shively Motors and they determined I needed a new transmission. They were extremely helpful and courteous. I continued to New Jersey and they had my vehicle ready when I passed back through on my way back to Indiana. Made it back safely. If I lived in that area they would definitely be a repair place I’d be confident in using.

I went to Shively to have my car serviced not sure that i could have it done the same day i was going to schedule it for another time. The man who waited on me said that they could do it now and have me back on road about an hours time. They not only fixed and serviced my car quickly the service charge was very reasonable Oil change tires rotated rear light bulb replaced and panel underneath engine fixed all for the price of the light bulb WOW!

Efficient, Professional and helped me save money 💰 on a part I needed for my vehicle. Price was much cheaper than what I was quoted from other places. Enjoyed doing business with you.

I have to say this was the best experience I have ever had purchasing a new vehicle A big shout out to Eric, and the Sales team!In and out in two hours start to finish on my new Gladiator. I had so much fun

I purchased a used 2019 RAM 1500 Classic from another local dealership that shall remain nameless (Blaise Alexander Chevrolet, Greencastle, PA oops). The initial transaction went fine. Even gave them a good review. It had 12,268 miles on the odometer. Recently, I took the vehicle to Shivelys for some warranty work. They gave the truck a once over and discovered that the rear brake rotors were pitted and in need of replacing. When purchased from Blaise, the truck passed a state inspection. Due to the COVID pandemic, I only drove it about an additional 1,500 miles over about six months. It was garage kept and well maintained as all my vehicles are. There is no possible way the brakes could have passed inspection and deteriorated to that extent. Shivelys suggested I contact Blaise Alexander to see if they would provide any relief. I did, they absolutely refused to provide any level of relief.With little choice (this being a safety issue), I authorized Shivelys to do the necessary repairs, cost, about $500. Out of the blue, David Gray, Shivelys service advisor called me and said the dealership didnt think it was right for me to cover 100% of the repair cost. They offered to to do the necessary work for a $100 deductible. Mind you, this was unsolicited on my part. They just felt it was the right thing to do. Needless to say, they will have all my RAM repair work in the future.I want to thank Shivelys for their consideration and professionalism.

Visited multiple dealers, left feeling frustrated & miserable. Then we visited Shively Moters and what a difference it was! Very friendly and very accommodating. Thank you! I was about to give up on purchasing a new truck.

I went to 4 other dealerships and told them I wanted to trade in my vehicle and got laughed at. The moment I walked into Shively motors, i knew it was going to be a good day! Larry picked out a car that fit what i was looking for! I enjoyed working with him and will recommend him to everyone I know! Thank you for all of your help!!

I can only say that anyone looking for a car or truck should definitely take the time to stop in at Shively ‘s. I bought two cars from them and they are extremely courteous and they’re there to make the buying experience pleasurable. The pricing was phenomenal and the service after the sale has been nothing short of extraordinary. I had one small issue with my ram 1500 and Shively‘s went above and beyond to make sure that it was taken care of. In this day and age you can buy a vehicle based on price alone, but when you get a company that sells you a great product at a great price and then follows it up with great service it means something.

A great customer experience. Friendly welcome from all employees. Happy with my experience and will buy more vehicles there.

Sometimes you have to travel a few miles to find your best deal, and the staff at Shively Motors definitely makes it worth the trip. Dont short change yourself by going elsewhere, go see these guys for a great deal. Ive definitely found my new dealer.

We are very pleased with the service we received at Shively! No pressure, no hard sales, just super friendly! We called ahead to be sure it was still on the lot. When we got there, the car was up front, ready for a test drive! An hour and a half later, we drove it off the lot. When we had a issue with a weird clicking noise when we turned the heater on for the first time ten days later, they got us in right away and took care of it no problem! We’re extremely happy!

AMAZING simply thr best dealership Ive ever worked with def recommend tell em I sent ya

Great Customer Service everyone was kinda and helpful. We had Nick Shearer. Great salesmen. Wasnt pushy or persistent, let us take our time.

Great people. Replaced leaking sunroof. On my new ram 3500. No more air leaks. So exciting to have a job done correctly first time around.

Good selection of used vehicles. No pressure process to test drive a few vehicles, get my trade in vehicle appraised and even drive the Jeep we were interested to lunch while we made a decision. Trade value was more than fair. Salesman (highly recommend Nick Shearer) even let us try out their Jeep course at the back of their lot while we waited a short time to get the paperwork done!I already had gotten pre-approved through my local credit union but Shivleys made it even easier by handling all the financing steps because they already had a relationship with that credit union. So I could avoid all the back and forth of submitting docs and picking up a check.I dont think youll be disappointed when shopping for your next vehicle at Shivelys!

This service appointment was actually for my work rental truck but we did buy our Jeep here new in 2012, The staff is always very friendly and very knowledgeable. The biggest reason I like Shively is when it comes to the service dept they treat my wife with respect this is the only dealer I have found that is like this and as for the sales staff you ask a question they have the answer and show you the detail features of a vehicle not repeating what’s in a sales brochure.Shively will always be my dealer

The service advisor was excellent and John the tech is outstanding. All went well with them. I will be back. The reason for four stars instead of five is a total disregard for COVID-19. Yes they have plastic shields in use but none of the salesmen or managers were wearing masks. They may not care but customers do.

It was absolutely awesome. My Service Advisor David Gray was extremely phenomenal and talked to me and informed me of all things pertaining to my service several times throughout my wait, which also didnt take long at all. I highly recommend your business and most definitely will refer them to David. My experience, which also happen to be my first at this dealership will be my service dealership for all my vehicle needs! Great Job David Gray!!!!!!!!!!!!!!!!!!!!!!!!!!

Mike was great! I was so nervous. He is great with people and at his job. Thank you!

Tara helped me get a Jeep I really wanted. There was a minor mistake. They had the choice to step up and do the right thing or leave me on the clothes line hanging dry. They did the right thing and went above and beyond to help me. They called me and expressed genuine care and consideration for the issue I had. Sometimes Mistakes happen it’s the right places that step up and do the right thing. This is one of those dealerships. Good places shine when good things happen, Great places shine when bad things happen. I will forever respect this dealership and it’s staff. Everyone was helpful and super nice. Good Job Y’all.

I was in and out in no time. The staff is great.

They had me in on schedule and out the door in great time. Pleasant atmosphere.

If i was rating on a one to ten scale I would probably come in at around 14 and a half . Rating this dealership probably isn’t fair as I had been to a local dealership hear in Waynesboro the week before and was treated so poorly and unprofessionally that it makes Shively Motors look good even if they had been closed . Seriously though, Shively was great ! Our salesman NICK was great, MIKE, I’m not sure what his title was, he was also great, personable, and very professional. It all went quick ( or as quick as it could go at a car dealership), simple, strait forward and professional. I might even go as far as to say, I trust these guys . So if you don’t mind driving a little out of your way I would highly recommend these folks .

Mike was great! He helped me get a great vehicle with the payment amount I was looking for which was very important to me. He took the time to go over everything with us and made sure we were happy with the decision.

Great service! Mike Kelbaugh is a great salesman!

Great experience! Micheal Kelbaugh was very knowledgeable and helpful during the purchase of my Jeep.

Bought a Gladiator here and the experience was very pleasant and went smooth. The people here are very friendly and dont pressure you. I went to another well known Jeep dealer weeks prior and they made me wait for hours and then wouldnt work with me on financing or anything. I got a decent deal here considering these vehicles dont have many incentives yet. Had some customizations done to it, and it came out great. Also had a TSB performed and they didnt argue about it. Got it fixed and everything is great now. I highly recommend them.

Excellent, friendly & professional service. Nicki in the service department is excellent. Just bought a vehicle from Misti Kerns and was very satisfied with her friendly service. I havent met anyone at Shively that hasnt been very nice.

I havent been here yet but Im sure its 5 star. Your commercials should really show the interior of your jeeps.

The best dealer around. Courteous, they take time with you and gave me the best deal I could have possibly received. Highly recommend them.

The people there were nice,they took very care of my vehicle when I was there

Outstanding service from both Shively shops but Chambersburg has Misti who is an amazing sales woman to work with she went above and beyond to help me get the truck I wanted. Another great purchase from the company!

Best experience I’ve ever had with a car dealership. I would highly recommend Shively Motors to anyone looking for a pleasant car buying experience.

Great people to work with. Very friendly, listened to my requests and worked hard to get my deal done. I will definitely be back and recommend them to anyone.Thanks everyone!

Im From out of town and while traveling through Chambersburg I found that I had a head light that was not working.A Quick stop into Shively Motors and I was quickly on my way.David Gray was my Service Advisor did an outstanding job helping assess the problem and keeping me informed as to the status of the repair.They didnt have the part in stock and needed to run to their other dealership for the needed part.David kept me updated as to the progress of the repair.I have over 30 years teaching customer service for a major company corporation and am very critical of my customer service experience. Everything that David and the Shively Team did was excellent and flawless.Whenever I am in Chambersburg on pleasure or business and my Chrysler Product needs service Shively Motors is the my place for me.Thanks Shively Team for a Job well done.Thanks for making our trip a little less stressful.

At the beginning of January my wife and I purchased a 2017 Jeep Grand Cherokee Overland from Shively Motors of Chambersburg. Larry Hummer and Tara Nichols were the best as far as professionalism and going the extra mile to make us comfortable with our decision. We have been treated with the utmost respect and courtesy from all the staff, Nichole and David in the service department and Sandy in the detail department are the best!Thank You to all the staff at Shively Motors!!

Nichole and Evan did a great job scheduling and taking proper care of my vehicle while in the shop recently. I will gladly suggest Evan to family and friends who are looking for a mechanic.

Always a great dealership to shop and service your vehicle. Loyalty goes a long way with them.

Guys at service desk are incompetent, disrespectful and lazy... and as wall as there management... well hope you know you lost the sell of new ram 3500 next year. Dealers should be built by service hard to believe you been businesses so long.

Very friendly service personnel. They kept me informed of the status of my repairs and kept to the repair time frame that they estimated. Pricing was fair. I would take my Crysler there again for repairs.

Customer service was wonderful! The parking lot could use some work, as nothing was marked and didn’t know where to park. Over all though, good first time experience.

Always glad to have Nicole as my service writer. She had my Renegade in and out of service in no time. She always does a wonderful job!

Working with Eric was awesome. Very personable and professional.

Very impressed with all aspects of this dealership! Very professional yet friendly staff. Waiting area is very comfortable and accommodating. Scheduling is extremely easy and they really took care of our Jeep.

Walked in with no appointment and was done right away. Quick and accommodating. Thank you.

Bought my 2019 dodge journey here! Best deal in the 4 state! Not lying. We went to dealer after dealer but no one could touch this deal! Includes bumper to bumper warranty. A++

The service team is always so pleasant and helpful, Ive never had an issue with taking my vehicle to Shivelys.

David is the guy at the service counter that always helps me n you will not find a more attentive, professional n just downright great guy to take care of your vehicle! Any issues that you have get handled promptly with very little hassle for the customer. Everyone in their service dept is very good!

I felt really dis-respected by this dealership. I originally contacted them online from a Facebook post I saw regarding a 2500 Truck. The lady I spoke with online was very nice to me in the several corresponses we had. I gave her a price point I couldnt go past and she relayed to me that my price point might be possible because of all the deals Ram has going on. My wife and I drove an hour to go to dealership after alerting Shively we were coming. When we got there they had no 2500 Trucks on the lot. Then we were told the only deal they had ($1,000 rebate) for the truck I was looking at wouldnt get me to my price point and that I should look for a used vehicle and I was told to my face by the salesman he could probably get me close, by 50-75 bucks. Worked up the numbers and the best deal they showed me got to within 200 dollars to my price point and that was with a considerable down payment. Ironically a tv commercial my wife and watched just tonight after being at their dealership, RAM has up to 7,300 dollars in rebates for labor day week end on ram trucks???I made it pretty clear that if shively couldnt get me close to the price I needed that I wouldnt waste their time. I just feel like they wasted my day for us to drive that far not to even start at a point that we could begin a deal beside that fact they didnt even have the truck on the lot for us to drive.

Great customer service! Thanks Mike K for going above and beyond!

I took my 2020 Dodge Durango in for my first oil change and inspection. They honored my contract and the oil change and inspections were both free of charge which made my wallet feel pretty good. The staff was efficient and got me in and out in about a half an hour. Shively Motors is set up to be very COVID friendly and seating is spaced appropriately. I have gotten my last two cars at Shivelys and I am very happy with their services.

They have been wonderful fixing my Jeep up for me! Mike is great! Keep up the good work.

Great service. Very courteous. The people have been very helpful and that means a lot!

Very quick and easy Dave is great in service he keeps you well updated in the process of your vehicle and quick to respond with any questions .. shivelys really impressed me on how they treat their customers and how quick and easy they make things

Eric Del Rosario was everything a customer buying car or truck would want: respectful, courteous, pleasant, and helpful in taking car of our needs. Would highly recommend him for future friends of ours looking for a vehicle.

I couldn’t be more happy with the sales people at Shively Motors Dodge, Chrysler, Jeep and Ram in Chambersburg Pa. I have been looking for a 3500 duely pick up and stopped at other dealers in the area and wasn’t pleased right off the bat with the offer they made on my trade in. In fact it was insulting. But at Shively’s I was meet by a friendly sales person (Misty Kerns) who walked me through ever step of the buying process. I was very pleased with the offer they made on my Trade. They even went as far as to remove the rail system for my fifth wheel hitch in the bed of my old truck for me. I am very pleased with my new 2021 3500 duely Laramie Ram

Wish youd have pricing in the windows of your cars on the lot.... many were missing

Found the truck I wanted online. Had a few questions that Leighton (salesman) answered over the phone. I arrived to Shively at 5:05pm and drove away in my new truck at 5:29pm. Excellent hassle free experience. Worth the 6 hour round trip.

Took my car in and they found the leak and fixed it. They didn’t have the part so they took it upon themselves to contact other dealerships to see if they had one before ordering one. Also had nice employees and staff. I’d take it back if anymore issues pop up.

This was my first time buying a car from a dealership in over 20 years and they made it a great experience! If youre in the market for a new or used vehicle, see Mike there!

Friendly informed, professional service. Good people.

I was told that my service would take 1.5 hrs. At the 2 hr mark, I noticed that my van was still in the same spot where I parked it. After asking about my van, the man who I had spoke to when I arrived, had to go ask a few people about my van. Ultimately, he told me that the mechanic did not know I was waiting because he did not tell him. He apologized to me. I was angry after waiting 2 hrs for my van. I grabbed my keys and left. I wasted 2 hrs of my time when I could have been at work. Those are 2 hrs of benefit time from my job. Not to mention that my van still needs repaired so either I wait for my van and I burn more benefit time from work or I drop my car off and inconvenience someone to drive me back-n-forth. I had a very bad experience today. I realize that he made a mistake. Everyone does. No one has bothered to call me in an attempt of service recovery. No one cares.

Eric is a great salesperson! Answered all our questions over many emails and text messages and thoroughly went over a vehicle with us just for us to take a test drive. He made the sales process seamless, easy, and fun. As a result we now own a new to us 2017 Ram 2500.Jason made the paperwork portion of our purchase the simplest we have ever had. For all the signatures I had to provide, the process was so streamlined and quick that I was surprised we were done.Thank you both for all your assistance with our purchase decision.I would work with either of these men again and will definitely be back to Shivley for all my future needs.

Quick service very communicative great loaner vehicle.

I am a travel Nurse and my car wouldn’t start right before my shift, I had it towed to shively motors and they took great care of me the same day. The customer service was amazing, I received fast and efficient service. I would recommend them to anyone!

Larry is a great salesman. Tim is a awesome manager and Brian is quick at getting paperwork completed. Keep up the great work guys.

Dave and the Shively Motors Service Center are Awesome people, they treated Me very Well, they got me in and out quickly and Everyone was very nice and polite and Dave texted Me if I needed anything during My Appointment!! I would highly recommend Shively Motors Chambersburg, Pa to all my Mopar and Jeep friends.

The staff is always quick, friendly, and professional. I never had any issues when dropping off my car for servicing or repairs. Top notch!!

Had a great experience as always at shively in Chambersburg my sales person is the best around thats why any time Im looking for a car I always seem to come back to him

Thanks so much for taking care of our JeepSpecial thanks to Dave in service he went way above the normal expectations getting car taken care of through warranty...job well done and very fast all staff members were friendlyYou all will see us on our next car purchase.

Had my transmission go out. Once they got it in the shop they serviced and had it ready to drive that night and gave me updates the entire process. Very friendly any time I called to check the status of my vehicle. Definitely recommended.

Through the years Ive used many of the local dealerships for service and would have to say that Shivelys rank at the top for customer service along with the quality of work they do. The two service attendants (David n Nicole) are as good as you get. Very thorough, attentive n extremely helpful.

Very friendly, great service. Would definitely purchase another Jeep from them.

David Gray did a great job working to get my truck in for service and a warranty repair completed. Thanks!

Best car buying experience I ever had.

I was very pleased with my experience purchasing a vehicle from Shiveleys of Chambersburg.

Eric was chill and super friendly.

My vehicle service was completed promptly and the communication was on-going from my Service Advisor.

My wife and I personally had a great experience here! There was a minor hickup as far as options that we thought the vehicle had but didnt, but they went out of their way to find one at another dealer (same color that my wife loved) and have it brought there for us! So we basically traded in our brand new car for another one, hassle free! Staff was super friendly and very professional!

I had my car inspected and received great service. The only reason I give 4 stars instead of 5 is because I was told I needed new windshield wipers to pass inspection. I was told how much they would be. Then when I went to pick my car up, it was an extra $15. I dont believe wiper blades should be almost $50. Thats an outrageous price. Other than that the people were amazingly friendly and the service didnt take long at all.