Family owned small business with great service! The detail for our job was quick and painless, installers were on time, very polite, wore masks, cleaned up all trash they brought / unpacked and took our old unit (we had a water heater replaced). Very friendly and hassle free, would absolutely recommend.
We put a order in months and months ago and weve been getting nothing but the runaround And they violated our contract even after we put a deposit down. I cannot recommend this company at this point in time
Honest company! Always great service.
I have had the Pleasure of working with Decker brothers construction for over two years now at our business and currently my home. This company works with integrity, honor and pride. Striving with only one goal in mind, and that is to make their customers happy. Today I had a patio cover installed in my own home, to say I am extremely happy with the outcome is an understatement. My awning is absolutely fabulous, the colors match my house beautifully...not to mention that the job was done perfectly! Whether you need work done for your heating and air-conditioning or patio covers, you do not want to have any other company to do the work for you except Decker brothers construction. I strongly recommend this company for any home or business. Saying Thank you is not nearly enough to extend my gratitude for the amazing job that you have done. I applaude you and your amazing crew, I will continue to recommend you to anyone and everyone I know... thank you John and Joe Decker along with your amazing staff❤️
They are always efficient and thorough. I have used them for years.
I’ve been using Deckers for years. They provided great service at several locations from Stockton to Turlock. Great price for exceptional work. Leah and Susan in the office are very friendly and great at what they do!
The staff at Decker Brothers has been great. They installed a patio cover for me and it looks wonderful! The crew was very professional and kept me informed throughout the entire process from start to finish. I would absolutely recommend.
Terrible experience with this company! I was given a quote is $10,000 to have a patio built in my backyard. Once I was given the quote the first question I asked was if it could be done at the end of May because I was having an event at my house in early June and really needed it done. The owner told me that they were booked in May but that he could commit to early June (June 5-7). I agreed, signed the contract, and paid the 10% deposit. When I hadnt heard anything by the end of May, I called his office to see what day and time they would be here. The person I talked to said No one called you.? I told her that no one had. She said that they were overbooked and that it would be another 3 weeks to one month before they could get to me. I was upset and asked to talk to the owner she said she would have him call me. After a few days I called back and told her that I could wait that long due to my event (like I told them in the beginning). I asked for my deposit back and she told me that I couldnt get my deposit back since I was cancelling! Wait, Im cancelling? They just told me they overbooked and couldnt do it??? Bottom line, not only do they keep my deposit I also owe them another $1000!! The office manager told me to read the fine print, they can take as long as they want or keep my deposit whichever they prefer. I told her that the owner told me verbally that he could commit to that time frame and that I would be writing a bad review. She was very rude and told me to go ahead and write one. Apparently once they get your money they no longer care about you or your opinions. This is the first time Ive ever written a bad review for a company but BEWARE!
Joseph didn’t even bother to take measurements he seemed careless and because of that they had to re-order parts causing this to take a lot longer than it should have. Another thing that I am not pleased about is the smell of cannabis on your employees. If you truly care about your company you’ll make some improvements.
Decker Bros Const provided prompt, courteous and expert service. After experiencing a stressful, long and potentially expensive experience with a different company, Lea from Decker Bros called me quickly and was very kind and sent technicians within a couple of hours. Levi and Donald arrived, listened to my laymans explanation of my furnace problem, got busy fixing the problem and were finished within the hour with no additional costs to me. I will definitely call Decker Bros Const in the future with any heating or a/c problems, they treated me with kindness and respect and I felt valued as a customer.
Great customer service. Technicians are great and know exactly what they are doing! Definately recommend them for all your patio cover, heating and air conditioning needs
We are so happy with our Patio.The team that came over to put it up were very hard working and professional. I also got my air conditioning inspected and the Hvac tech Mr Levi was on time and did a great job with checking out and servicing my unit.Thanks you so much to the Decker Team...you all are awesome.
Would give 0 stars if possible.Last year in July this company, to include John Decker himself, came out to service our air conditioning unit through our home warranty company. The home warranty covered the recharging of our unit but we paid additional to have it cleaned and serviced as to make it more efficient and last longer.Less than a year later we turned on our air conditioner and it did not work. We called the Home Warranty company and they sent the same company out.The first visit was at the end of the day (5pm) on a Friday. Basically, even if they figured out the problem it would have been too late for them to call the Home Warranty company to get the needed approval for repair. The technician said that he couldnt do anything because the Home Warranty company would require him to put sealant into the unit to recharge it and he could not reach them at that time to get approval. The tech told me that I could pay out of my own pocket to have coolant added to the unit though. During the final phone call of the day with the Decker office, their scheduler told me the next available opening to continue the service was the following Wednesday.On Tuesday morning I called to find out if there was any way they could move the service up because I was at home recovering from a surgery and needed air conditioning. John Decker got on the phone and explain to me that they have a lot of calls and they could not schedule me sooner. He also told me that they do not even use sealant anymore. So basically what the tech told me the previous Friday was completely wrong and was a waste of a tripOn that Wednesday morning I called the Decker company to get a better idea of what time they would be out. Even though the window was from 1 to 5 p.m. the scheduler told me that the tech would probably be there by 2. I stressed to her he needed to be there as soon as possible so he could call the Home Warranty company and get approval for whatever repairs needed to be done. The tech arrived at almost 5 p.m. again. He troubleshot the system and once again could not proceed without approval from the Home Warranty company which by that time was closed again.I told the tech that I would contact his office the next morning to find out what was going to be done and that we would most likely not be using their company again. I called and left a message at the Decker company to have someone call me back first thing the next morning to resolve the issue. I did not receive a call and I eventually ended up calling them.Once again I was passed off to John Decker who again tried to dismiss the issue about scheduling and could not understand what I was trying to tell him about needing someone to be there earlier in the day in case the Home Warranty company needed to be contacted for approval. He told me that there are other warranty companies that are open later and sometimes can be contacted after hours. Thats great for those companies but my home warranty company is not part of that group, which I told them prior to this point.Ultimately, if you need a company who uses good business practices, efficient communication and common sense to resolve issues, I WOULD NOT recommend using this company!!!
We have used Decker Brothers since we bought our home in the 90s . They are reliable fair and punctual. Thank you for being our families choice for our heating and air conditioning needs.
They are professional, do not leave a mess and put my awnings up super quickly! I’ve been told my backyard looks like a resort!
I’m not sure if they are aware of their installers smoking marijuana whilst on the job. My backyard wreaked of the smell.
John at decker brothers was absolutely professional and stuck to his word on our new patio. We absolutely had nothing short of a great experience. Highly recommend !5 stars
Buyer beware. These guys have no intentions of completing your patio by the agreed date. This is there regular practice during the summer. Promise a date then the receptionist strings you along past the due date with its an approximate date. Its been a week since the promised due date by the salesman and they dont call you back as promised. They wont even schedule a date and is a week past due! Imagine if theres a problem after the installation.
Our new awning was great this summer !!! Thank you for doing what you said you would do. We are so grateful for the quality of work that was done on our new addition
Dependable, honest, and have been our heating contractor for over 20 years now
The laborers that came out to do the patio cover did an excellent job they get 5 stars! I am giving 3 stars because of communication problems with the office staff.
I have been doing business with Decker Brothers for over 30 years fantastic people and amazing results
Excellent service on our ac unit this summer
Service for heating and air is top notch highly recommend
Fantastic service last Friday we could not be happier with our ac unit running again
Highly recommend Decker Brothers Construction! Thank You Joe!
Fantastic job on our patio
We could not be happier with our new patio cover