After the latest update the phone stopped working, but the customer service rep was able to get it working again.

I DO NOT recommend going to this store. Or Metro service in general. The employees are completely disrespectful of people with medical conditions and disabilities. They blatantly violate ADA compliance regulations and consumer protection laws. I went in to this store to upgrade my phone. I was not wearing a mask due to the fact that I am exempt because I have a chronic lung condition and was 39 weeks pregnant. Three employees standing at the front of the store told me I couldnt be in there without a mask. I told them I have a medical condition and they still insisted I wear a mask. One employee even said she had a mask for me to wear and went to the back of the store to get it and tried handing it to me. I asked them if they follow the CDC guidelines regarding people with medical conditions that says they should not wear masks. One employee said yes but they still insist I wear one. Which means they do not, and are not aware or else they wouldnt be insisting I wear a mask. They violated ADA compliance by denying me access to the store. I filed a complaint with customer service only to find out a few days later that there was no record of my complaint. Metro clearly does not care about its customers who have been with them for years. Needless to say Im canceling my service with Metro.

Tiffany provided excellent service. Very helpful. The store is nice and clean.

I had a technical issue and Daisy was kind enough to fix my problem!!

They were very polite and helpful!!!

Friendly and fast.

Lily has always been helpful and takes the time to make sure my issues are resolved. Super friendly

Lilly knows whats up helped me out to pick a phone out and she recommended the bomb as taco shop. Respect 🙌

Lilly the young lady that works there very unprofessional. They deleted the wrong 2 phone numbers off my account and then wanted me to pay reactivation fees. Was unwilling to call corporate to get this fixed. So i had to figure it all out myself to get my business # back. I recommend any location besides this 1.

Great place to get phones n accessories.thank u lilly

Thank you to these ladies. Real patient. Had my 3 kids and they were not bugged or irritated by them. Cant remember there names but thanks

Bad service, they dont care about you they just rip you and went you try to cancel because you are not happy with what they get done, they tell you they cant refund you, mean you dont get what you looking and at final you have to get what they wanted or lose you money.

Veronica is the most amazing person ever! Thank you so much for your help, you made my day!!!

Lily, the store Manager is very unprofessional & rude! I hope the Store Owner contacte me, as I left my name and number for him to speak with me. I would not be giving this store my business.

Never go there, very bud experience.

Was actually quick and pleasant. Thank you

I appreciate the employee ester for fixing my phone speaker

This is the best metro store Ive ever been in

The ladies were wonderful !

Employees are very very niceAnd if you have a problem they will help you out with it very very clean

Not really helpful at all