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The Home Depot
301 S Research Pl, Central Islip, NY 11722, United States
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The Home Depot
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Cl
Review №1

Love this place! As a homeowner theres always projects to do around the house (inside & out). They have everything I need. The service is great; Im there all the time.

Ra
Review №2

Home depot is pretty much your one stop shop for any home improvement project. Just about everything is reasonably priced and affordable. You need paint, no problem, you need wood, no problem, you need hardware, no problem, everything from a to z....

Ka
Review №3

Helpful people in the gardening Dept.,even though I did not find what I was looking for. Able to purchase a toilet seat at a decent price.

J
Review №4

Was told by manager to order outdoor furniture online. That it will be great, no problem, never had a complaint. I placed an order, CA96169053. I got half the order 3 days after when they said they would deliver and the other half NEVER came. When I called I was told to wait another week and hung up on. Then my online order was changed to delivered. Now I am getting bounced around and hung up on for 2 chairs and still missing 2 chairs and cushions. I would give 0 stars if I could. Never order online from home depot.

Jo
Review №5

The girl at the register told me that she had no change (coins) so I left my items and walked out, what was I supposed to do donate it to Home depot

An
Review №6

Harry from the paint department is a phenomenal employee. He was of great help to me today as I was trying to find a wood stain for my fence. I’d like to thank him for his patience and great customer service.Thanks again Harry for going out of your way to create my paint sample!

Tr
Review №7

Thank you Central Islip home depot for donating this merchandise to make a basket for American foundation for suicide prevention. Your generosity is greatly appreciated!!!

Be
Review №8

Ted is the man!I went to Home Depot to pick up a replacement toilet bowl for my fathers house so that I could install it before he was discharged from the hospital. This install was time sensitive because it was for his master bathroom which would make his life much easier after being discharged I am currently on military leave and wanted to complete the project within the minimal about of time I had between trips to the hospital and prepping everything else for his return home. I went into the store earlier in the day to look at the stock and confirmed with customer service that the toilet that I wanted to purchase was in stock. I went back to the house to take some measurements to ensure that it would fit. After returning to Home Depot I had trouble locating the toilet and was a little confused because customer service said they had 14 in stock.After trying to get help from two other employees (one of which just walked away without returning) I was just about to walk out of the store and order what I needed online. Ted went above and beyond my expectations by helping me find everything I needed for a the install (including the toilet which was on the top shelf). He provided quality customer service, was extremely knowledgeable and friendly. Definitely an experience you cannot get from ordering online.

Di
Review №9

I ordered a grill that I received dented and Tim promptly took care of it. Next time I came to the store he remembered my name. Tim is a true professional and its nice to see customer service is still something Home Depot strives for.....

MI
Review №10

I dont usually write reviews, especially good ones, but I had to give Kudos to Julian in the CI store. I had stopped in to talk about concerns I had with items I purchased. He didnt have all the answers at that time, as his manager wasnt there. I said I would return when his manager was there. He is so conscientious that after I left, he took my concerns to heart and went out of his way to get answers for me. He then followed up with me by phone. EXCELLENT customer service!!!!! Thank You to Julian and Service Dept!

Wa
Review №11

Home depot is a scumbag company that has a horrible credit department that cant keep anything straight and are always screwing up. They also repackage broken or damaged goods and materials to sell as new on a regular basis

Ve
Review №12

Home Depot has great prices for BBQ grills. Very easy to assemble.

To
Review №13

A very nice Home Depot, BUT I do not understand why all the announcements are in Spanish! English speaking people shop there also!

Le
Review №14

Great help found everything I needed

Pa
Review №15

Staff was very rude in the lumber dept. Was trying to choose deck boards that were usable (most were cracked and gouged) while being awkwardly stared at by 3 employees. Here i am flat on my stomach crawling to the back to try & get 2 decent pieces of wood with my wife while they couldnt wait for us to leave. It would have been nice if they offered to help or at least walk away & come back. I think Ill try Lowes next time.

vi
Review №16

Great pricing and I always get what i want.

He
Review №17

No problems. Came in. Got my paint. Left. No complaints.

Li
Review №18

Always a pleasant experience. I cant get enough of their horseradish. The eggs, chicken and their amaizing chutney is fantastic

Je
Review №19

My mom ordered a fireplace from the Home Depot website which arrived in 2 packages. 1 magically went missing apparently. They insisted it was only 1 box at the store, not 2. We got home, started putting it together and what a surprise, theres a box missing! At the store they didnt want to take responsibility. They called the company who said box boxes were delivered and they couldnt do anything about it if the store didnt have it because they didnt have it in stock. So now they have to call the vendor to see if theres anything they can do. At the end of the day 90lbs later carrying it back to the store for a refund. Horrible experience! I think someone at the store is stealing because others were complaining that their boxes were missing.

Pa
Review №20

Staff is clueless about what they carry. I walked in looking for a fan, a box fan, a pedestal fan- they had absolutely no idea what that was. Then they sent me to wonder around for 20 minutes looking for something they had no idea they didn’t have but their website says they have 40+ in stock.Give me a break. The ineptitude is real.

St
Review №21

Always a pleasant experience. Cordial too all patrons during my last visit. Diversity is represented especially in positions of oversight. Plenty of amenities for those within the workforce of construction. Im happy with the reception I received.

Al
Review №22

We were at the customer service desk and Anais was very helpful. She called another store to help us locate a product.

Ch
Review №23

We got helped by a employee called DALLAS in the Central Islip Branch. He was great and went out of his way to walk us through what to get to make a shelf. I hope his bosses see this and appreciate him as an employee. My friend and I had a great experience there and would recommend going to that branch.

Ki
Review №24

Reasonable prices lines a little long but customer service is not bad

De
Review №25

If I could give less than one star I would. I went into Home Depot on Saturday November 21,2020.I went to order a washing machine and dryer. The guy in the department was unbelievably rude. He said what do you need. I told him I wanted to order a washer and dryer. He threw his hands up and said I have to go to the bathroom I have been here since nine am.And walked away. I went to the customer service department to tell someone who could care less how rude he was. I will never go back there again.

Jo
Review №26

Always have what I need and at great prices

Mi
Review №27

I had no problems and the customer service was great, I picked up my custom order and made another order all in a. timely manner

To
Review №28

Best Home Depot on LI

Ma
Review №29

Disappointed. 2nd location and still do not have what I need.

Re
Review №30

I like shopping here, great place to get your spring flowers!

Az
Review №31

Top very nice but staff not co-operative theyre not have good experience and knowledge of products

Ke
Review №32

Great pl., quick service.

Wi
Review №33

Easy to find items youre interested in

Jo
Review №34

Amazing Customer Service!!!Jack, an Amazing Kind-Hearted Central Islip Store Employee, stopped what he was doing & went to get an item I needed for a house emergency. Walking in pain, this saved me many painful steps. I left the store in tears from this caring & kindness from this employee.Ive always found the Central Islip Stores employees very help with their customers. God Bless, Happy Holidays & Happy Healthy New Year!!!

lu
Review №35

My home Depot visit at Central Islip ny was good..needed to pick up a few items and get a key made...all went well.👏🏾👏🏾

ju
Review №36

All your house hold/plumbing/construction needs, friendly staff.

Co
Review №37

If you need help, go to the customer service area. They are very helpful. Stay away from floor associates.

Da
Review №38

They usually have what you need.

Gr
Review №39

They had everything I went to the store for and stuff I hadnt looked for but wound up buying. Everyone was very helpful.I Als got my 10% Veteran discount.

T.
Review №40

Self scan checkout is great

De
Review №41

Absolutely amazing central islip home depot- I met awesome workers kelly & lisa from the pro desk just helped me with everything I needed - ty so much for all your help

Fa
Review №42

My online order was ready at pick up and the customer service employee was super sweet. Then went to the garden center for few plants and I got through the super long line (@30 customers) in about 15 minutes. During the pandemic, I thought that was amazing!

Jo
Review №43

Good environment, welcoming staff and everyone socially distanced and wearing face mask. Great experience!

Ge
Review №44

Well stocked store

Da
Review №45

Always what I need and questions always answered there is one guy that is always agree or upset with life and always same guy but. He wont stop me from going to my second home

Da
Review №46

Young associate saw me there with my young son and gave us these diy projects. Always find someone willing to help at this location.

To
Review №47

This place has everything one could need, plant of parking also

Da
Review №48

Sometimes the quantity online is off, but is good most of the time. Mostly stocked shelves.

Er
Review №49

Wasnt as crowded today..... One of my favorite stores....

Ju
Review №50

It was great. The store is well maintained and the people are great.

De
Review №51

The Home Depot is awesome. Love all their locations and everyone is always so helpful. Its as if Home Depot hires retired contractors, electricians, plumbers, and all sorts of former construction workers who were very knowledgeable in their fields. Everyone always knows what theyre talking about when I asked them questions.

Gw
Review №52

9/2/20 Central Islip location manages an interesting display of palm trees adjacent to Christmas regalia.

Ch
Review №53

Easy experience if you know what you are looking for

Ph
Review №54

The staff is very helpful towards youre needs would definitely recommend to everyone the pricing is very reasonable

Ph
Review №55

Great place when they have what you need in stock. ..since covid hit they have been great limiting people shopping and well stocked

Jo
Review №56

They took 15 percent off of my purchase because they didnt have the saw I was looking at and I got the next best one

Ha
Review №57

I needed to replace the handle on the kitchen faucet and after an exhausting search I couldnt find the replacement that I needed also inventory was not that great & the universal type would not work I tried on 2 occasion and had to return them so on the third time I went to seek help and when I asked one of your people I was told to match it up &I told the person that I couldnt find it so he told me to wait. I dont know what he was doing but I waited about 10 minutes he never showed up so I left needles to say I was disappointed

Jo
Review №58

Its... the home depot... if you need a review for a home depot you obviously need a husband

cy
Review №59

Run in. Get it. Get out. Helpful staff to make it happen

An
Review №60

My favorite place for do it yourself projects

Mi
Review №61

Great store with great people !

Mi
Review №62

Employees were very nice and helpful

to
Review №63

Today was a good experience unlike last week

Yo
Review №64

Just made a quick return, was simple and easy. in and out in less than ten minutes

Da
Review №65

Items are mismarked or in the wrong places for prices

Jo
Review №66

Some days worse than others and after awhile youll know what to expect.MAKE SURE YOU CHECK EXPIRATION DATES on time sensitive material like adhesives, caulking and especially any type of testing kits, just saying.

wa
Review №67

Love their prices better than lows prices & they have more variety of things that the hard stores use to carry..🔩🔧🔨🚪

Vi
Review №68

Good for home improvement needs

He
Review №69

Great place it has everything you need and staff to show you how to use and apply things

Mi
Review №70

Staff there are very courteous and will volunteer their assistance even if you are seeking it.

Jo
Review №71

Usually have whatever is needed. Staff is generally helpful. Nearby and reliable, open early, closes late. Occasionally lines at checkout at peak seasons. Price are generally tolerable.

In
Review №72

Smooth! %

Br
Review №73

Friendly and helpful staff wish they stored more 14 gauge stranded wire but other then that they always have what I need

ce
Review №74

I found what Im looking for

Jo
Review №75

Great friendly staff that is always glad to lend some assistance. Place is well maintained theres no tools scattered around so its easy to locate what you need at a great price. Its also not to busy so shopping is quick especially if you know what youre going in to get.

El
Review №76

At a very obvious 6 months pregnant, not even one of the four women working at customer service offered to help me load approximately 50 boxes into my car, and I was the only person in line. They were more concerned with calling lumber to come remove some wood that was cluttering up their area. After filing a complaint, I was contacted by another helpful employee of this store. She had the nerve to ask me if I asked for help! I told her I shouldnt have had to ask for help and she then said I should have come back in and asked for help. Right, like Im going to push that very heavy and awkward cart filled with boxes BACK into the store to ask for the help I should have been offered in the first place. She then says Im very sorry you feel that way. I do not care for your passive-aggressive apology! Why even bother someone if all youre going to offer is a passive-aggressive apology?!?! It means nothing! All she did was upset me more- talk about adding insult to injury! As far as this store goes- keep your passive-aggressive apologies, Ill take my business elsewhere.

Ge
Review №77

This store is well stocked and less busy then other branches.

Om
Review №78

Best play to found everything

Gu
Review №79

My fave the best

Th
Review №80

I am waiting for help.je told me coming in 2 min now its 7.30 . before i came Diana help me alot buy she is off today i think i want to install carpet all my house.i give her 5 star

P
Review №81

Great home depot, I am always able to get in and out very quickly

gw
Review №82

Great staff, very knowledgeable and helpful. Staff willing to spend as much time to educate, assist and suggest. Every online order that was delivered to this store was fast and accurately filled. My suggestion would be to extend business hours.

De
Review №83

The staff is very attentive to what you need.

Me
Review №84

This is My husband second house jajajajja lol

do
Review №85

If you dont know they have a tool rental

Ca
Review №86

Good customer service

Gr
Review №87

Almost everytime i go into this store im stuck dealing with employees who dont want to be there and incompetent management. Nobody knows where anything is and thell send you to the wrong isle just to get away from you. The only person that we found that was worth was the woman working the only register they had an actual person at and I truly feel bad for her having to do damage control for such a circus. If theyre trying to push everyone away from actually coming into the store to buy things, its going to work, but after this ill go anywhere but this store. From now on if i cant get it on Amazon ill try Lowes or Ace.

Da
Review №88

Central islip store has alot of what your looking for and alot if associate to help

Ge
Review №89

Don’t know why I bother shopping here. You can never find anyone when you really need them. Most of the workers don’t have clue on anything you ask them. Never anyone around to drive the forklift. The worst part is THEY NEVER HAVE ANYTHING IN STOCK!!! How can you expect to keep customers if you always tell us “we don’t have it but Bay Shore or Commack does”. Then why don’t I just shop there? Don’t bother trying to use the app because the stock it shows is off. It will say 65 of something and you get there and they cant find it or they out of it. Plumbing and electrical is the worst they never have what you need. Only good thing is they got a real plumber that works during the day and this guy is legit.

Aa
Review №90

Had what I wanted...

Br
Review №91

Nice depot

Ol
Review №92

Average place.

Mi
Review №93

Generally speaking, I can usually find what Im looking for except for crystal water. I tryed to get a couple bottles but they were locked up in the back. But they were all nice and trying to help.

li
Review №94

Good place, very busy some times

Je
Review №95

They wont price match THEIR OWN website! I wanted 6 outdoor chairs. Online price is $15 a piece in store is $20. I showed them the online price and they said they wont match it! Even though I could of just stood there ordered online and did store pick up from there for free at $15 a chair... Seriously? Well off to LOWES!

Gi
Review №96

Conveniently located in the central Islip town center. Great help from employees. Prices are good. Only drawback is that you have to ask for help to find the things you need to buy. Not very organized in labeling.

Ta
Review №97

Great prices on box garbage bags 100 count

Je
Review №98

Kalisha Had excellent customer service. She helped us with our return - 4 skids of Stone Vaneers that we purchased online We had to make several trips but she made sure she called Home Depot to refund us our $$ while she was attending other customers.

A.
Review №99

I love that it conveniently located and i do shop here often but It seems like they down sized there employees because you can never find one to help you.

Wa
Review №100

They had everything that I needed the person who helped me was very polite and new what he was doing and treated me as a customer and I have no complaints

Information
100 Photos
100 Comments
4.3 Rating
  • Address:301 S Research Pl, Central Islip, NY 11722, United States
  • Site:https://homedepot.com/l/Central-Islip/NY/Central-Islip/11722/6955
  • Phone:+1 631-234-2670
Categories
  • Appliance store
  • Tool store
  • Bathroom supply store
  • Cabinet store
  • Christmas store
  • Fireplace store
  • Hardware store
  • Paint store
  • Wood and laminate flooring supplier
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–9PM
  • Friday:8AM–8PM
  • Saturday:6AM–9PM
  • Sunday:6AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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